Quality management in small and medium-sized companies and strategic management

Author(s):  
M. D. Moreno-Luźon ◽  
F. J. Peris ◽  
F. J. Santonja
Author(s):  
Ravshan Abdurahmonovich Isaev ◽  

The article examines the issues of improving the methodological approaches to the integrated system of quality management and strategic management in textile enterprises.


2018 ◽  
Vol 24 (6) ◽  
pp. 1302-1320 ◽  
Author(s):  
Leonardo Sedevich-Fons

Purpose Quality management is gradually becoming an area of interest among management accounting practitioners and scholars because of its significant effects on performance and increasing adoption by organizations. Therefore, the purpose of this paper is to explore the relationships between these two broad disciplines and provide guidelines for their joint consideration. Design/methodology/approach Two specific management innovations are analyzed in detail: strategic management accounting (SMA) and ISO 9000 quality management system (QMS). Such an analysis includes a literature review of both frameworks, the identification of benefits associated with their simultaneous application and the design of a comprehensive model integrating their individual principles. Findings It is concluded that these management schemes are compatible and complementary from a theoretical standpoint; and that, therefore, their combined implementation might help organizations improve overall performance. It is also argued here that their use in conjunction could facilitate the spread of SMA techniques and the full exploitation of QMSs. Originality/value A new management system proposing the incorporation of SMA tools into traditional QMSs is introduced, and some recommendations for its practical use are presented.


2004 ◽  
Vol 03 (01) ◽  
pp. 27-44
Author(s):  
Cheng Ming Lin ◽  
Chiu-Chi Wei

Due to the rapid change in technology environments, creating value through Knowledge Management (KM) has become a new research area. The organization must continuously learn, share, expand and apply knowledge in order to maintain business advantage in this highly competitive age. This study first investigates the evolution and practical application of the Strategic Management (SM) and Total Quality Management (TQM), and then constructs an adequate framework for establishing the KM system. The objective of this study is to address the importance of SM and TQM on KM from the methodological viewpoint. A few points are discussed to explore the key factors for establishing the most effective management structure to optimize the KM value.


2018 ◽  
Vol 2 ◽  
pp. 44-64 ◽  
Author(s):  
Martina Pásková ◽  
Josef Zelenka

UNESCO global geoparkUNESCO global geoparks dynamic initiative draws attention of both experts and public by its innovatively holistic approach to conservation, presentation and interpretation of the Earth heritage interrelating the geodiversity of the region with its biodiversity and cultural diversity. The objective of this contribution is to analyse the processes behind the sustainability management of the UNESCO global geoparks.The process analysis of the certification and revalidation schemes of the UNESCO global geoparks reveals a combined application of the interrelated approaches of the sustainability management, in particular the environmental quality management, knowledge management, strategic management and participative management. The environmental quality management, stimulating UNESCO global geoparks to implement their mission, is ensured through the system of initial certification and regular revalidations. The performance of the UNESCO global geoparks is coordinated on the continental and global levels. This networking facilitates an effective implementation of the knowledge management, which consists in the systematic sharing of knowledge and experience among individual geopark representatives. The participative management is implemented not only through the participation of the individual geoparks representatives in the decision making processes of the Global Geoparks Network and continental networks, but mainly through the participation of local actors in the activities of given UNESCO global geopark. The application of the strategic management ensures the long term balanced contribution of UNESCO global geoparks to the sustainable development and cultural identity of the given region. The analysis has shown a specific way in which the selected concepts of the sustainability management are implemented in the evaluation and revalidation procedures, networking and other pillars of the UNESCO global geoparks development.


Author(s):  
Rita De Cássia do Vale Caribé

Este artigo consiste numa revisão de literatura, traz uma introdução abordando os indicadores no contexto da gestão da qualidade e da gestão por processos, apresenta conceitos referentes aos indicadores, sua tipologia, critérios para a sua elaboração e indicativos de sua utilização como instrumento gerencial. Os indicadores são instrumentos gerenciais, podem ser decorrentes da gestão estratégica (valores, missão, visão de futuro, fatores críticos para o êxito e metas estratégicas), da gestão operacional (macroprocessos e processos) e das partes interessadas (clientes, funcionários, sociedade, fornecedores etc.). AbstractThis article is a literature review, presents an introduction to indicators in the context of quality management and of management by process. It presents also, concepts regarding to indicators, its typology, criteria for elaboration and indicative of its use as a managerial instrument. Indicators are managerial tools, that can be resulted from strategic management (values, mission, vision of future, critical factors for the success and strategic goals), of the operational management (macro processes and processes) and of the interested members (clients, employees, society, suppliers etc.).


Author(s):  
Numan Bsharat

The purpose of the article is to develop ways to enhance the competitivenessof trading enterprises. Мethodology. The research methodology is to use a set ofmethods: systematic, comparative, methods of problem analysis, generalization andsynthesis. The aforementioned methodological approach made it possible toinvestigate the tasks, advantages and proposals concerning the directions ofincreasing the competitiveness potential of trading enterprises, to justify thefurther ways of increasing the competitiveness potential of trading enterprises andto draw appropriate scientific conclusions. The scientific novelty of the obtainedresults is to identify and develop practical recommendations for enhancing thecompetitiveness potential of trading enterprises. The results of the study are aimedat ensuring the quality management of the competitiveness potential of a tradingcompany and ensuring its high level of competitiveness over a long period.Conclusions. Based on the results of our analysis, we have come to the conclusionthat the most effective and efficient direction, which can significantly increasethe level of competitiveness of a trading company and ensure its quality managementover a long period is strategy development. Development of strategy and introductionof strategic management of potential of competitiveness of the trading enterpriseallow to solve a number of the most important and essential tasks of managementof activity of the trading enterprise.


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