Data-Centricity as the Key Enabler of Digital Government: Is Russia Ready for Digital Transformation of Public Sector

2019 ◽  
pp. 439-454 ◽  
Author(s):  
Yury Akatkin ◽  
Elena Yasinovskaya
Keyword(s):  
Public Sector ◽  
Digital Transformation ◽  
Digital Government

scholarly journals Digital Transformation and Knowledge Management in the Public Sector

2020 ◽  
Vol 12 (14) ◽  
pp. 5824 ◽  
Author(s):  
Ana Alvarenga ◽  
Florinda Matos ◽  
Radu Godina ◽  
João C. O. Matias
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Management Practices ◽  
Transformation Process ◽  
Digital Transformation ◽  
Theory And Practice ◽  
Survey Study ◽  
Future Research ◽  
Digital Government ◽  
The Public

Digitizing public services is, at the moment, an essential necessity for numerous governments around the world. An improved government through digitization will not only have a growing effect on businesses, but it will also be able to intensify citizen engagement and push for economic growth. During the last 10 years more countries have progressively begun to provide digital services to their citizens. Therefore, in order to address this development, the purpose of this paper is to analyze the evolution of the digital government literature in order to describe the aspects of digital transformation in the public sector and how it is related to knowledge management. In this study the methodology is quantitative and it is based on a review and a survey made with the main goal being the estimation from several collected data on how the digital transformation process in the Public Administration takes place and what its relationship is with knowledge management. The review study is based on articles found on Scopus database and it addresses the role that digital government research plays in the theory and practice of knowledge management. In the survey study, 54 employees working for the services of the two governmental areas of the Portuguese Ministry of the Environment were surveyed. The results show that the research on the theme is still at an exploratory stage due to the lack of studies relating digital government to knowledge management effectiveness in the public sector. The results also show that the success of digital government seems to be related with the quality of the organizations’ knowledge management, complementing each other for significant improvements in the public sector. In terms of originality, this study aims to contribute and stimulate data-driven discussions regarding the impacts of the digital transformation in the public sector and their relation with the implementation of knowledge management practices. The results offer insights into future research needs.

Digital Transformation as a Way to Improve Public Administration

2020 ◽  
Vol 8 ◽  
pp. 48-53
Author(s):  
I. I. Zedgenizova ◽  
◽  
I. V. Ignatieva ◽  
Keyword(s):  
Public Administration ◽  
Relevant Information ◽  
Digital Economy ◽  
Digital Transformation ◽  
Digital Government ◽  
Dynamic Development ◽  
Modern Technologies

The relevance of the article is due to the dynamic development of modern technologies and the transition of state bodies to a digital way of exchanging legally relevant information. The purpose of the article is a brief overview of the problems associated with the regulation of the digital economy in the direction of «Digital government», as well as approaches to their solution.

scholarly journals The “Smart Work” Myth: How Bureaucratic Inertia and Workplace Culture Stymied Digital Transformation in the Relocation of South Korea’s Capital

2021 ◽  
Author(s):  
JY Hur ◽  
Wonhyuk Cho ◽  
G Lee ◽  
Sarah Bickerton
Keyword(s):  
Large Scale ◽  
Business Processes ◽  
New Technologies ◽  
Central Government ◽  
Digital Transformation ◽  
Capital City ◽  
Digital Government ◽  
Face To Face ◽  
Work Routines ◽  
Traditional Work

© 2019, © 2019 Asian Studies Association of Australia. Starting in 2012, the South Korean government has implemented a large-scale relocation of its central government agencies, which are now split between the existing capital city (Seoul) and a new administrative-capital city (Sejong). One of the most controversial aspects of the relocation has been the bureaucratic inefficiency caused by its split nature. ICT-enabled solutions, dubbed “Smart Work”, were adopted to deal with this challenge, but have not been effective in avoiding inefficiency. In this article, we argue that different forms of organisational inertia created resistance to switching from traditional work routines to Smart Work’s ICT-assisted equivalents. Various forms of inertia–psychological (anxiety around learning new technologies), cognitive (culture/norms in face-to-face work routines), technological (stickiness of pre-existing IT system), political (continued influence from elected officials), and resource allocation (success bias from previous digital government projects)–significantly influenced public managers’ work practices in Sejong. These types of inertia, we argue, have reinforced face-to-face communication rather than digital communication, on-site visits rather than video-conferencing, and fixed-time work rather than flex-work. Our findings challenge dominant views from functionalist models of digital transformation and emphasise the importance of cultural congruency between workplace norms and technophilic business processes.

scholarly journals The embeddedness of digital infrastructures for data collection by the Courts of Accounts

2021 ◽  
Author(s):  
André Carlos Busanelli de Aquino ◽  
André Feliciano Lino ◽  
Ricardo Rocha de Azevedo
Keyword(s):  
Public Sector ◽  
Data Collection ◽  
Financial Management ◽  
Public Organizations ◽  
Digital Transformation ◽  
Digital Tools ◽  
Longitudinal Case Study ◽  
Accounting Data ◽  
The Cost ◽  
Government Auditing

ABSTRACT This study aimed to identify the trajectories for data collection automation in various Courts of Accounts (Tribunais de Contas), the standard features of the systems that have emerged, and the impacts on fiscal and accounting oversight in Brazil. Data collection automation is part of the digital transformation in the field of auditing; however, the literature on public sector auditing in Brazil, on digital transformation, or digital infrastructure, does not analyze how this transformation occurs and how the infrastructures are stabilized and shape the field of auditing. Data collection automation has unexpected implications for the content of public sector audits and the financial management of the public sector auditees. Identifying the trajectories for digital tools of data collection automation enables a discussion on whether currently adopted solutions vary and the effects on the standardization of government audits. The automation of data collection by the Court of Accounts, particularly its scope and frequency, affects how the audited public organizations prioritize the adoption and maintenance of accounting, budgeting, and financial planning policies and processes. The digital infrastructures that emerge from these digital tools shape the entire field of auditing, they become embedded, and they increase the cost of future changes, perpetuating the heterogeneity in the auditing and financial management of governments in the Brazilian federation. The article presents a longitudinal case study (1994 to 2020), with narratives built based on questionnaires and interviews with auditors from 26 Courts of Accounts. The automation of budgetary and accounting data collection by Courts of Accounts has changed the logic of the field of government auditing in Brazil. The digital infrastructures that emerge by connecting Courts and the audited public organizations under their jurisdictions have embedded concepts, definitions, and implicit expectations in a remote auditing logic.

scholarly journals Digital transformation in Public Administration: from E-Government to Digital Government

2021 ◽  
Vol 2 (1) ◽  
pp. 29-46
Author(s):  
Ana Cristina Aguilar Viana Viana
Keyword(s):  
Public Administration ◽  
Evolutionary Process ◽  
Digital Transformation ◽  
The State ◽  
Open Government ◽  
Digital Government ◽  
Digital Revolution ◽  
Key Issues

The digital revolution impacts public administration and gradually transforms the activities provided by the State. Challenges arise as technologies improve. The article proposes explore the path of ICTS use in the state organizational sphere, examining from the initial conception of e-Government to the most recent works alluding to digital government. The work is descriptive and logical-deductive. First, the foundations of e-Government are examined, with their classifications, identifications, and types of interaction. Second, the ideas and proposals of open government will be discussed. Then, the concept of digital government is explored with its key issues. Finally, the evolutionary process of digital transformation in public administration is outlined.

scholarly journals Digital Government: Business Model Development For Public Value Creation - A Dynamic Capabilities Based Framework

2021 ◽  
Vol 45 (3) ◽  
pp. 232-255
Author(s):  
Bernd Wirtz ◽  
Paul Langer ◽  
Florian Schmidt
Keyword(s):  
Public Sector ◽  
Business Model ◽  
Value Creation ◽  
Dynamic Capabilities ◽  
Business Models ◽  
Model Development ◽  
Digital Government ◽  
Public Value ◽  
The Public ◽  
Business Model Development

Rapid advances and the spread of digital technologies have changed the expectations of citizens, firms and organizations towards government services, which increasingly receive the call to transform services and structures according to changed needs and preferences. The concept of business model development provides a suitable approach for public institutions aiming at adjusting their services and operations. Since government institutions increasingly develop new services and products, this study provides a theoretic foundation to operational readiness as well as a guideline how to set up digital business models in a public sector context. Therefore, a framework is derived from conceptual studies in the field as well as related theoretical concepts such as business model theory in the public sector context, dynamic capacities and public value creation. Building on this foundation this study conceptualizes a process of business model development to create user oriented digital services in the public sector.

scholarly journals Estonia’s Digital Transformation

2019 ◽  
pp. 143-160 ◽  
Author(s):  
Rainer Kattel ◽  
Ines Mergel
Keyword(s):  
Public Sector ◽  
Social Inequality ◽  
Free Market ◽  
Digital Transformation ◽  
Invisible Hand ◽  
Economic Success ◽  
Policy Makers ◽  
Free Market Capitalism ◽  
Distinct Features ◽  
Market Capitalism

Estonia’s transition to free-market capitalism and liberal democracy is marked by three distinct features: economic success, digital transformation of its public sector, and a rapid increase and persistence of social inequality in Estonia. Indeed, Estonia has become one of the most unequal societies in Europe. Economic success and increasing social inequality can be explained as different sides of the same coin: a neoliberal policy mix opened markets and allowed globalization to play out its drama on a domestic stage, creating winners and losers. Yet Estonia has been highly successful in its digital agenda. Particularly interesting is how the country’s public sector led the digital transformation within this highly neoliberal policy landscape. While within economic policy, Estonia did indeed follow the famed invisible hand in rapidly liberalizing markets, in ICT, Estonia seems to have followed an entirely different principle of policymaking. In this domain, policy has followed the principle of the hiding hand, coined by Albert Hirschman: policy-makers sometimes take on tasks they think they can solve without realizing all the challenges and risks involved— and this may result in unexpected learning and creativity. The success of Estonia’s e-government has much to do with the principle of the hiding hand: naïvety and optimism propelled initial ‘crazy ideas’ in the early 1990s to become ingrained in ICT policy, enabling the creation of multiple highly cooperative and overlapping networks that span public–private boundaries.

scholarly journals Digital Transformation of the German State

2021 ◽  
pp. 331-355
Author(s):  
Ines Mergel
Keyword(s):  
Public Sector ◽  
Large Scale ◽  
Public Services ◽  
Digital Transformation ◽  
Legacy Systems ◽  
Legal Basis ◽  
German State ◽  
Administrative Responsibilities

AbstractDigital transformation of the German public sector is embedded in a large-scale reform focussing on digitalisation and de-bureaucratisation of public services. By 2022, 575 public services will have been digitised. Digitalisation is, however, a contested topic in Germany: modernisation efforts have been stalled resulting in backlogs and the delay of IT consolidation of outdated legacy systems. At the same time, however, innovation pockets are emerging across all levels of government. The chapter first provides an overview of the legal basis of digital transformation, centralised and decentralised organisational embeddedness of administrative responsibilities and then highlights insights into selected implementation cases.

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