Research on Cross-channel Switch Behavior of Users from Smart Government APP to Government Service Platform Under PPM Framework

Author(s):  
Siyuan Wu ◽  
Yuwen Wang ◽  
Guochao Peng
2021 ◽  
Vol 29 (6) ◽  
pp. 0-0

The end-users’ acceptance of electronic government applications is crucial for the effective delivery of public services. This study intends to investigate the factors that influence the end-users' acceptance of smart-government services.This paper identifies key determinants of the end-users’ acceptance of smart government services in the UAE to develop a theoretical model which is tested empirically, using the partial least squares structural equation modelling. This study examines the relationship among the factors that influence the adoption of smart government applications, along with the moderation effects of gender, age, and experience of the end-users on this linkage. The paper reveals that performance expectancy is the strongest factor influencing adoption of smart government, followed by trust in government, effort expectancy, and social influence. The Multi Group Analysis is used to test the moderation effects of the gender, age, and smart service use experience of the end-users on the relationship between the factors that influence smart-government service adoption.


2021 ◽  
Vol 29 (6) ◽  
pp. 0-0

The end-users’ acceptance of electronic government applications is crucial for the effective delivery of public services. This study intends to investigate the factors that influence the end-users' acceptance of smart-government services.This paper identifies key determinants of the end-users’ acceptance of smart government services in the UAE to develop a theoretical model which is tested empirically, using the partial least squares structural equation modelling. This study examines the relationship among the factors that influence the adoption of smart government applications, along with the moderation effects of gender, age, and experience of the end-users on this linkage. The paper reveals that performance expectancy is the strongest factor influencing adoption of smart government, followed by trust in government, effort expectancy, and social influence. The Multi Group Analysis is used to test the moderation effects of the gender, age, and smart service use experience of the end-users on the relationship between the factors that influence smart-government service adoption.


2021 ◽  
Vol 29 (6) ◽  
pp. 1-29
Author(s):  
Nasser A. Saif Almuraqab ◽  
Sajjad M. Jasimuddin ◽  
Wathiq Mansoor

The end-users’ acceptance of electronic government applications is crucial for the effective delivery of public services. This study intends to investigate the factors that influence the end-users' acceptance of smart-government services.This paper identifies key determinants of the end-users’ acceptance of smart government services in the UAE to develop a theoretical model which is tested empirically, using the partial least squares structural equation modelling. This study examines the relationship among the factors that influence the adoption of smart government applications, along with the moderation effects of gender, age, and experience of the end-users on this linkage. The paper reveals that performance expectancy is the strongest factor influencing adoption of smart government, followed by trust in government, effort expectancy, and social influence. The Multi Group Analysis is used to test the moderation effects of the gender, age, and smart service use experience of the end-users on the relationship between the factors that influence smart-government service adoption.


2021 ◽  
Vol 96 ◽  
pp. 01002
Author(s):  
Xiao Wen Xu ◽  
Li Ying

The standardization of the online government service platform is of great significance to simplify the procedures and improve the efficiency of administrative licensing agencies. In this paper, the definition of online government service platform, from the law, policy background, the practice level, carry out the work of government services online analysis summarizes the necessity, the role of online government service platform and the existing problems, and analysis the reasons from the dimension of standardization, standardization can be targeted to summarize proposed online government service platform construction of three aspects of the role.


2020 ◽  
pp. 1-12
Author(s):  
Zhang Caiqian ◽  
Zhang Xincheng

The existing stand-alone multimedia machines and online multimedia machines in the market have certain deficiencies, so they cannot meet the actual needs. Based on this, this research combines the actual needs to design and implement a multi-media system based on the Internet of Things and cloud service platform. Moreover, through in-depth research on the MQTT protocol, this study proposes a message encryption verification scheme for the MQTT protocol, which can solve the problem of low message security in the Internet of Things communication to a certain extent. In addition, through research on the fusion technology of the Internet of Things and artificial intelligence, this research designs scheme to provide a LightGBM intelligent prediction module interface, MQTT message middleware, device management system, intelligent prediction and push interface for the cloud platform. Finally, this research completes the design and implementation of the cloud platform and tests the function and performance of the built multimedia system database. The research results show that the multimedia database constructed in this paper has good performance.


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