Work Engagement, Psychological Ownership and Happiness in a Professional Services Industry Company

Author(s):  
Chantal Olckers ◽  
Katherine George ◽  
Llewellyn van Zyl
2021 ◽  
Vol 2 (1) ◽  
pp. 10-20
Author(s):  
Kamran Khan ◽  
Mahvia Gul

The study investigates the relationship between psychological ownership with subjective happiness of the employees. The study also examines the mediating role of work engagement in order to explain the relationship between subjective happiness and psychological ownership at workplace.  The purposive sampling techniques have been used with cross sectional design in order to collection data. Mediation analysis was conducted on SPSS by using sample of 271 employees from leading telecommunication companies working in Pakistan. The results showed that psychological ownership has significant positive association with subjective happiness of the employees. Further, work engagement significantly positively mediates this relationship. The present research contributes on the literature of psychological ownerships and subjective happiness and provides possible solutions for maintaining positive atmosphere of psychological ownership that ultimately increase the subjective happiness of the employees.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
You-De Dai ◽  
Wen-Long Zhuang ◽  
Sung-Cheng Lu ◽  
Tzung-Cheng Huan

Purpose The purpose of this study is to explore the impact of psychological ownership on work engagement and job burnout within international tourist hotel employees, and simultaneously examine the moderating role of regulatory foci. Design/methodology/approach This research collected questionnaire samples from the employees of international tourist hotels in the cities of Taiwan (Taipei, Taichung and Kaohsiung) and China (Xiamen and Quanzhou). Purposive sampling was adopted. In total, 300 questionnaires were distributed to each hotel, and the total number of questionnaires finally distributed reached 1,500. Findings This research applies social identity theory and regulatory theory to develop a new research framework with the sample of the employees in the five-star international tourism hotel. This study found that psychological ownership has a significant and positive effect on work engagement and has a negative effect on job burnout. In addition, regulatory foci moderate the relationship between psychological ownership and work engagement as well as the relationship between psychological ownership and job burnout respectively. These analytic results fill the research gap within the literature in relation to the moderating effects of a regulatory focus on psychological ownership’s relationships to work engagement and job burnout. Originality/value This study explains how employees with high psychological ownership will develop higher work engagement and lower job burnout. In addition, this research also includes regulatory foci as a situational variable to examine the moderating relationship with psychological ownership, work engagement, and job burnout.


2004 ◽  
Vol 8 (6) ◽  
pp. 131-150 ◽  
Author(s):  
Gabriel Cepeda Carrión ◽  
José Luis Galán González ◽  
Antonio Leal

The purpose of this exploratory case study is to determine how an enterprise can identify and measure a key resource capability (critical knowledge area) to enhance competitive advantage, in the context of the emerging field of knowledge management. On the basis of the literature on resource capabilities and strategic management, the term critical knowledge area has been formulated as a label for a key resource capability.


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