Affect as a Mediator between Web-Store Design and Consumers’ Attitudes toward the Store

2008 ◽  
pp. 142-153 ◽  
Author(s):  
Talya Porat ◽  
Noam Tractinsky
Keyword(s):  
Store Design

Retail Mix Dan Kepuasan Konsumen Minimarket

Liquidity ◽  
2018 ◽  
Vol 7 (1) ◽  
pp. 53-62
Author(s):  
Siti Maryama ◽  
Yayat Sujatna
Keyword(s):  
Consumer Satisfaction ◽  
Quantitative Method ◽  
Descriptive Analysis ◽  
T Test ◽  
Primary Data ◽  
Retail Industry ◽  
Location Data ◽  
Store Design ◽  
Customer Services ◽  
The Difference

The purpose of this study is to (1) analyzing the level of retail mix consumer satisfaction; (2) analyze the dominant variable in retail mix consumer satisfaction; (3) analyze the difference of retail mix consumer satisfaction performed. The observed of the retail industry is Alfamidi and Indomaret. The study was designed into a descriptive-quantitative method. The source of primary data obtained from the questionnaire of 100 respondents. The formulating variable of retail mix includes: merchandise assortments, pricing, customer services Store design and display, communication mix, and location. Data analyze by using descriptive, analysis of factors, and t-test. The result confirmed that the level of retail mix consumer satisfaction in both industry is relatively similar. However, it can be stated that the respondents were more satisfied to Indomaret compared with Alfamart.

A Temporary Store for Radioactive Waste

2003 ◽  
Author(s):  
Malcolm Thomson ◽  
John Sims
Keyword(s):  
Storage Period ◽  
Concrete Block ◽  
Radioactive Material ◽  
Final Disposal ◽  
Machine Maintenance ◽  
Block System ◽  
Half Height ◽  
Depth Study ◽  
Store Design ◽  
Storage Area

To provide an efficient process for the final disposal of radioactive wastes, some nuclear sites are currently building suitable, temporary stores for such material. This paper describes the practical construction programme recently completed at a UK power reactor site under decommissioning. This site has a number of half height ISO containers filled with solid radioactive material that needed a temporary storage area before being consigned for final disposal. As a result, the site, Hunterston A Decommissioning Site, needed to construct some temporary radiation shield walls to contain the half height ISO containers (HHISO) and safeguard staff and public during the storage period. The chosen location of the temporary store was the Charge Machine Maintenance Building (CMMB), which was surplus to requirements during the decommissioning programme, providing a weatherproof environment. Following an in-depth study of the different forms of construction available, the commercially available, hollow, interlocking polyethylene block system was adopted. Because of its modular form, it has the advantage that it can to be dismantled and re-used at other locations, if required. Being hollow, the block could be filled with a variety of materials, such as water, sand, lead or iron shot, depending on the radioactive shielding needs. An important aspect of the modular plastic block was that it could be more easily installed, decontaminated and decommissioned than the cheaper concrete block system, which produces copious quantities of waste for disposal. This paper describes the choice of interlocking block shielding after comparisons with more conventional forms of construction, the features of the HHISO store design, the short duration building programme and the on-site experiences of the construction period.

Buy online and pick up in-store: Design of the service area

2018 ◽  
Vol 268 (2) ◽  
pp. 613-623 ◽  
Author(s):  
Ming Jin ◽  
Gang Li ◽  
T.C.E. Cheng
Keyword(s):  
Service Area ◽  
Store Design

Web-store image dimensions and online retail customer loyalty: investigating mediators and moderators

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Pavleen Soni
Keyword(s):  
Customer Satisfaction ◽  
Product Quality ◽  
Customer Loyalty ◽  
Online Retail ◽  
Content Type ◽  
Design Elements ◽  
Purchase Frequency ◽  
Store Design ◽  
Serial Mediation

PurposeIn an era of burgeoning activity in online retail in India, the role of web-store design is paramount. Web-store design elements such as website functionality, brand assortment and product quality are expected to generate customer loyalty.Design/methodology/approachUsing data collected from 553 students from two universities in north India, the present study investigates the indirect effect of web-store dimensions (through website functionality, brand assortment and product quality) on online store loyalty via an enjoyment state (flow) and customer satisfaction. Serial mediation has been analysed through PROCESS macro developed by Hayes version 3.0. In addition to this, the moderating role of gender and purchase frequency has also been investigated.FindingsThe present study renders support to serial mediation between website functionality, flow, customer satisfaction and loyalty. However, the path between brand assortment and loyalty is more strongly mediated by customer satisfaction only. Males experience less flow as compared to females while handling brand assortment on websites. The three-way interaction between brand assortment, gender and purchase frequency is also statistically significant.Originality/valueThe study examines the manner in which online retailers can choose to build customer loyalty when they try to build retail image using web store functionality and /or product/brand assortments. The study offers insights to retailers about how and when to focus on hedonism versus customer satisfaction or both of them in conjunction to enhance customer loyalty. This study is important as it investigates the relationships in Indian scenario witnessing a high rate of growth in online retail which can tremendously affect these relationships.

Il valore dello store design nel settore grocery: le scelte differenzianti della catena distributiva Mpreis

2012 ◽  
pp. 33-55
Author(s):  
Angelo Bonfanti ◽  
Federico Brunetti ◽  
Elisa Pisani
Keyword(s):  
Sulla Base ◽  
Store Design ◽  
Retail Grocery

I punti vendita del moderno grocery sono generalmente realizzati in base a logiche di funzionalitÀ ed efficienza, piů che di stupore e coinvolgimento sensoriale ed emotivo dei clienti. Anche in letteratura, la maggiore attenzione dal punto di vista dello store design č dedicata all'analisi dei contesti non grocery. Questo lavoro si propone di presentare la singolare esperienza di MPreis, catena di supermercati austriaca, che si caratterizza per valorizzare i diversi elementi di store design, tra cui in particolare l'architettura, al fine di creare identitÀ e differenziazione competitiva nei territori in cui opera. Sulla base dell'approccio di ricerca qualitativo del case study, l'analisi dei dati raccolti evidenzia il coraggio della diversitÀ, l'impegno nella ricerca estetica e il senso del dono come elementi centrali delle condotte dell'azienda oggetto di studio. Il paper consente cosě, da un lato, di includere lo store design tra le leve competitive a disposizione del retail grocery e, dall'altro, di far emergere il senso del dono e il possesso di un adeguato company ethos come componenti tra i piů imprescindibili per l'impresa del futuro.

Grocery Store Design

2014 ◽  
pp. 1141-1147 ◽  
Author(s):  
Hayley Figueroa
Keyword(s):  
Grocery Store ◽  
Store Design
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