Enhancing Library Services with Web 2.0 Functionalities

Author(s):  
Dimitris Gavrilis ◽  
Constantia Kakali ◽  
Christos Papatheodorou
Keyword(s):  
Web 2.0 ◽  
Author(s):  
Jane Igie Aba ◽  
Theresa Osasu Makinde

This chapter is on relevance of Web 2.0 for library services in digital era. Web 2.0 tools play crucial role in effective service delivery of librarians. The study covers awareness, utilization, benefits, and challenges that affect the use of Web 2.0 by librarians for effective service delivery. The concepts generally implied that Web 2.0 can be used by librarians as information acquisition tools to gather information from sources outside libraries (e.g., blogs and wikis), information dissemination tools (such as RSS feeds), information organization tools that facilitate storage and subsequent retrieval of information (social bookmarking and tagging), and information sharing tools that facilitate the bilateral flow of information between libraries and patrons (social networking and media sharing sites). This chapter examines the concept of digital libraries and highlights the major features of a digital library and how it can be used. The potentials of digital library are very crucial as means of access to knowledge and information that will facilitate development.


Author(s):  
Tom Kwanya ◽  
Christine Stilwell

The emergence of Web 2.0, the read/write social web, has prompted a momentous change in the way library users seek information, communicate, and collaborate. This trend is affecting the usability and relevance of libraries as the epicentres of information and knowledge. It is essential, therefore, that libraries adopt this technology to fit their services and products as closely as possible to the emerging lifestyles of the users. The application of Web 2.0 tools to conceptualise and deliver library services in developed countries is widely documented. In Africa, however, literature on this subject remains scanty. The authors conducted a reality check of the current status of the application of Web 2.0 tools in libraries, assessed the current impact of Web 2.0 on library services, identified the challenges African libraries face while adopting Web 2.0, and proposed ways to use Web 2.0 tools effectively in libraries in Africa.


Author(s):  
Jane Igie Aba ◽  
Theresa Osasu Makinde

This chapter is on relevance of Web 2.0 for library services in digital era. Web 2.0 tools play crucial role in effective service delivery of librarians. The study covers awareness, utilization, benefits, and challenges that affect the use of Web 2.0 by librarians for effective service delivery. The concepts generally implied that Web 2.0 can be used by librarians as information acquisition tools to gather information from sources outside libraries (e.g., blogs and wikis), information dissemination tools (such as RSS feeds), information organization tools that facilitate storage and subsequent retrieval of information (social bookmarking and tagging), and information sharing tools that facilitate the bilateral flow of information between libraries and patrons (social networking and media sharing sites). This chapter examines the concept of digital libraries and highlights the major features of a digital library and how it can be used. The potentials of digital library are very crucial as means of access to knowledge and information that will facilitate development.


2014 ◽  
Vol 32 (2) ◽  
pp. 183-202 ◽  
Author(s):  
Edda Tandi Lwoga

Purpose – This paper aims to demonstrate work undertaken by Muhimbili University of Health and Allied Sciences (MUHAS) Library in an effort to integrate Web 2.0 technologies in its functions to enhance the quality of its services in Tanzania. Design/methodology/approach – The study conducted an exploratory questionnaire survey to assess user requirements among undergraduate medical students at MUHAS, developed Library 2.0 services, conducted training and created awareness. Findings – The paper shows that Web 2.0 technologies can be implemented effectively according to university goals, user's needs, deployment of user friendly tools, and capacity building among librarians and users. Students positively supported the adoption of Library 2.0 services at MUHAS. Library 2.0 services improved the quality of MUHAS library services, despite various challenges related to infrastructure, awareness, literacy, inadequate staff, security and ownership of Web 2.0 services. Research limitations/implications – The study findings may not be widely replicated because this article is based on a case study of the integration of Web 2.0 technologies into the library functions of MUHAS. This study did not examine the use of Library 2.0 applications among library users (such as faculty and students) which could illuminate further the case study. Practical implications – Most academic libraries in Africa have not yet adopted Web 2.0 technologies to improve their services. The user preferences, technology adoption, and challenges faced from the present study can help other libraries to plan and integrate their Library 2.0 technologies in their services. Originality/value – MUHAS Library offers a practical example of how Web 2.0 services can be adopted to enhance the quality of academic library services in an African context. This paper is of significance to academic libraries that are still considering their options with regard to the application of Web 2.0 technologies.


Libri ◽  
2015 ◽  
Vol 65 (2) ◽  
Author(s):  
Magdalena Wójcik

AbstractThis paper discusses the possibilities for using social media in promoting public library services and describes the changes that occurred between 2011 and 2013. The results of an analysis of a group of Polish urban public libraries for the occurrence of Web 2.0 elements and social media references are presented. Quantitative analysis included the number of Web 2.0 elements in pages, the number of references to social networking sites and the number of users of various types of Web 2.0 library profiles. Qualitative analysis concerned the extent and type of information shared through social media. This article presents the scope of changes that have occurred in the use of Web 2.0 elements by Polish urban public libraries in recent years, as well as prospects for the further use of social media. It also shows the dynamics of change in terms of how public libraries use Web 2.0 services. This comparative study shows that over the 2 years studied the number of libraries using social media increased, as did the variety of tools and the frequency of their use. The study was conducted using a specific sample of public libraries in urban areas in one Polish province. The study is not representative of all public libraries in Poland. However, the author believes that the study shows certain trends that may be characteristic not only of libraries in the studied region, but also across the whole country, and the results could be widely used in practice to improve social media activity.


2017 ◽  
Vol 6 (1) ◽  
pp. 53-72
Author(s):  
Sangeeta Namdev Dhamdhere ◽  
Egbert De Smet ◽  
Ramdas Lihitkar

Bibliographical services are services related to the library collection and access to those collections, whether print or online. In modern libraries, these services are provided online through website. Many studies have been carried out to study application of web 2.0 tools and web-based services offered by the libraries. There is need to study the basic fundamental library services offered via the web or websites in modern libraries. In this paper author studied tops world and Indian libraries and prepared inventory of web-based bibliographic services offered by these libraries and analyzed the data in a quantitative way.


Author(s):  
Samaneh Ahmadi

Libraries can provide numerous services for users on the use of Web 2.0 technology by promoting library services. In the interactive Web 2.0 environment; (SON) took hold. The Purpose of this study is to discuss on the impact of Social Online Networking (SON) on library services by a qualitative evaluation method. This study reviews literatures on the concepts of Web 2.0 and library 2.0. Then it evaluates using Facebook as a Web 2.0 technology tool by a framework that was introduced by Werner Ulrich in 1983 under the term of Critical Systems Heuristics (CSH). In conclusion, it should be noticed that there are ways that the library can attract patrons to Social Online Networking (SON) service.


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