Serving Clients in a Drug Rehabilitation Agency as a Vehicle to Promote Service Leadership in University Students

Author(s):  
Daniel T. L. Shek ◽  
Wynants W. L. Ho
Author(s):  
Daniel T.L. Shek ◽  
Li Lin

AbstractWhen the concept of social entrepreneurship becomes more popular, many universities explicitly claim that they wish to nurture social entrepreneurs. In this paper, the concept of social entrepreneurship and the successful attributes of social entrepreneurs are outlined. With reference to the question of how university students can be nurtured to be social entrepreneurs, it is suggested that the service leadership model proposed by the Hong Kong Institute of Service Leadership and Management is a good framework to be considered. In the framework, it is asserted that there are three attributes of a successful service leader – leadership competence, moral character, and caring dispositions. In this study, the experience of implementing a credit-bearing subject based on the service leadership model at The Hong Kong Polytechnic University is highlighted.


Author(s):  
Daniel T.L. Shek ◽  
Li Lin ◽  
Ting Ting Liu ◽  
Moon Y.M. Law

AbstractThis study examined the perceptions of students taking a subject entitled “Service Leadership” at The Hong Kong Polytechnic University which was developed using the model proposed by the Hong Kong Institute of Service Leadership and Management (HKI-SLAM). After taking this subject, students were invited to participate in a qualitative study where they used three descriptors and a metaphor to describe their experiences about the subject. Based on the reflections of 50 students, results showed that 96.1% of the descriptors and 90% of the metaphors used by the students were positive. In conjunction with the objective outcome evaluation, subjective outcome evaluation and process evaluation findings, the present study suggests that “Service Leadership” is a subject that can promote holistic development in Chinese university students in Hong Kong.


Author(s):  
Daniel T.L. Shek ◽  
Li Lin ◽  
Ting Ting Liu ◽  
Moon Y.M. Law

AbstractTo promote the holistic development of university students under the knowledge economy, a subject entitled “Service Leadership” was developed and piloted at The Hong Kong Polytechnic University. Process evaluation was carried out for 10 lectures, with each lecture observed by two independent observers who were registered social workers. Inter-rater reliability across the two observers was high, suggesting the observations were reliable. Results showed that program adherence was high in these lectures (mean=97.8%) and ratings on the implementation quality of the subject were also high. Some of the qualities of program implementation were significant predictors of the overall quality and success of the program. Consistent with other findings, the present study suggests that the implementation quality of “Service Leadership” was high.


Author(s):  
Xiaoqin Zhu ◽  
Daniel T. L. Shek

AbstractService leadership education initiatives have been launched in Hong Kong to meet the emerging demand for service leaders and enhance university students’ well-being through nurturing not only competence but also good character and caring disposition. However, rigorous evaluation work based on validated assessment tools has not been adequately carried out to examine whether student well-being and service leadership qualities would increase after the learning process. Using a one-group pretest-posttest design, this study investigated the effectiveness of a credit-bearing subject entitled “Service Leadership” implemented in one university in Hong Kong. Based on the responses of 114 participants (49.1% boys, Age = 20.21 ± 2.96 years), it was found that students showed improvement in service leadership knowledge, attitude, and behavior after taking the subject. In addition, their life satisfaction and positive youth development attributes as indicators of well-being also significantly increased. Furthermore, the increase in well-being among students was closely associated with their attitudinal and behavioral changes but not knowledge acquisition. The present findings imply that a formal curriculum-based leadership course can be a promising way to promote student service leadership qualities and well-being.


Jurnal ABDI ◽  
2018 ◽  
Vol 4 (1) ◽  
pp. 12
Author(s):  
Josetta Maria Remila Tuapattinaja ◽  
Irmawati Irmawati ◽  
Juliana Irmayanti Saragih

PKM Activities Drug Users are conducted in two institutions in Medan City, which referred as Drug Rehabilitation Center are Narcotics Prevention Rehabilitation Agency (LRPPN) and Rumah Ummi, according to the guidance of the dedication partner of the North Sumatra Narcotics Community Information Center (PIMANSU) each involving 10 drug users from LRPPN and 5 drug users from Rumah Ummi. The problem in both centers is the high number of relapse from drug users because of the lack of attention into build stronger mind and behavior patterns to return to vulnerable communities. This relapse problem can be minimized by increasing abstinence of self efficacy (ASE) that is a belief to refuse using drugs again. Therefore, the main objective and target of PKM Drug Users activities is to enable drug users to face high risk situations through increasing ASE. Target activities include restructuring the irrational mind to be rational as well as understanding the techniques on facing high risk situations. Several methods are used in the achievement of the objectives of field surveys as well as group discussions, frequently asked questions, assignments and reviews. The solutions offered consist of (1) training to recognize the irrational thoughts of drug-related behavior, (2) training to test the truth of the benefits of using drugs, (3) training to recognize high risk situations common to drug users and (4) training using 5 techniques when dealing with situations that potentially trigger relapse.


2013 ◽  
Vol 25 (4) ◽  
pp. 353-361 ◽  
Author(s):  
Daniel T.L. Shek ◽  
Lu Yu ◽  
Cecilia M.S. Ma ◽  
Rachel C.F. Sun ◽  
Ting Ting Liu

Abstract Given that service industries contribute to 93% of Hong Kong’s GDP, an important question that should be asked is whether the education system can promote the development of service leadership among young people in Hong Kong. Unfortunately, service leadership programs specifically designed for university students are lacking in Hong Kong. In this paper, the basic tenets of the Service Leadership and Management framework are presented. Based on the fundamental postulation that effective service leadership is a function of moral character, competence and care (E=MC2), a subject called “Service Leadership” has recently been developed at The Hong Kong Polytechnic University. This paper outlines the objectives, intended learning outcomes, syllabus, assessment, and references of the subject. The proposed evaluation strategies are also described.


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