Technology for Efficient Learner Support Services in Distance Education

2018 ◽  
Keyword(s):  
Distance Education ◽  
Support Services ◽  
Learner Support

scholarly journals INFLUENCE OF MOBILE PHONE ON ENHANCING LEARNER SUPPORT SERVICES FOR DISTANCE EDUCATION PROGRAMMES

2021 ◽  
Vol 1 (1) ◽  
pp. 45-59
Author(s):  
Samuel Boro
Keyword(s):  
Distance Education ◽  
Social Network ◽  
Mobile Phone ◽  
Support Services ◽  
High Speed ◽  
Data Exchange ◽  
Large Data ◽  
Mobile Technologies ◽  
Empirical Literature ◽  
Learner Support

Purpose: Mobile technologies provide an affordable and easily accessible technology that lecturers can use effectively to assist students with their studies. The general objective of the study was to evaluate influence of mobile phone on   enhancing learner support services for distance education programmes. Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. Findings: From the study findings,it was concluded  that most students have a smartphone and have installed applications that enable them to access the internet, but they ended up using their phones for social network and not learning purposes. Despite the fact that the phones are able to check and send emails, majority of those interviewed preferred using the computer over the phone. Most students and lecturers did not communicate over the phone in case of clarity on a certain subject even the sending of results, missing marks and such. Most administrators sent SMS regarding important dates and venues to DE students but rarely and did not send results through SMS, do not send SMS on tutorial schedules and never sent SMS giving reminders about deadlines for submitting assignments to DE students Recommendations: The study recommended that there was a need for the universities and colleges not utilizing mobile phones should develop common email center that does not compromise privacy of the users. The service should be of high speed and able to support large data exchange. The universities should establish common social media network by registering on leading social network such as facebook or google+. The common social platform center should be administratively controlled to monitor the exchange of information for purposes of learning and support. The knowledge and scientific understanding accruing from this study should be considered by policy makers when laying down guidelines for learner support systems in distance education programmes

scholarly journals INFLUENCE OF INSTITUTIONAL RELATED ON CHOICE OF TECHNOLOGY FOR THE DEVELOPMENT OF INSTRUCTIONAL MATERIALS FOR DISTANCE EDUCATION

2021 ◽  
Vol 1 (1) ◽  
pp. 29-44
Author(s):  
James Kimani
Keyword(s):  
Distance Education ◽  
Distance Learning ◽  
Support Services ◽  
Learning Technologies ◽  
Instructional Materials ◽  
Learner Support ◽  
E Learning ◽  
Distance Learning Technologies ◽  
Ict Infrastructure ◽  
Choice Of Technology

Purpose: no one technology can support all types of teaching and learning at a distance – the most effective approach is to combine a range of technologies. Using multiple technologies ensure that all learning styles are catered for and that significant opportunities for interaction between the learner and the tutor are provided. The general objective of the study was to institutional related on choice of technology for the development of instructional materials for distance education. Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. Findings: From the study findings, it is concluded that most of learner support services offered to distant learners were not good enough to support the learners effectively. Secondly, the students and the administrators were of the view that there were learner support services that were very vital to distant learners. Thirdly, the students and the administrators were of the general view and in agreement that the learner support services offered were necessary. However, since the students indicated that majority of the services on offer were poor across the institutions under the study, there is need to improve and make them better. Learning through experience influences the creation of new values which become attitudes that have a strong impact on teacher's behavior towards e-learning technology. Recommendations: The study recommends that is a need availability of ICT infrastructure, the absence of inadequacy of which will totally hamper the idea of e-learning adoption in universities. There should be provision of computers and high bandwidth to enable the easy flow of classes online. If the high ICT infrastructure for e-learning is unavailable, the sequential use of predecessor distance learning technologies from correspondence courses to radio, TV, CD-ROM, Internet and World Wide Web is recommended. Such a sequential use of predecessor distance learning technologies is poised to leverage the experience into a significant use of learning

scholarly journals Assessing the Administrative Support Needs (Library and Technical) of Allied Health Students Enrolled in a Distance Education Program

2006 ◽  
Author(s):  
Amanda Carroll-Barefield
Keyword(s):  
Distance Education ◽  
Education Program ◽  
Support Services ◽  
Research University ◽  
Allied Health ◽  
Administrative Support ◽  
Student Support Services ◽  
Student Support ◽  
Distance Education Program ◽  
Allied Health Students

As more emphasis is placed on offering education to the distance student and monies are spent to provide these services, institutions must ensure they reap the rewards of the investment. One avenue to ensure success in distance education is the implementation of strong student support services. This is a task that will take the teamwork of educators, administrators, instructional technologists/designers, and support personnel. For institutions transitioning to a distance format, measures must be taken to ensure that the learner, no matter what the method of delivery, has access to equivalent student support services. One approach to measuring this aspect is the determination of student satisfaction with the support services offered to distance students. A study was conducted at a public health sciences research university in the Southeast to determine whether the administrative student support services (library and technical) offered at the institution met the educational needs of allied health students enrolled in a distance education program. Results from student questionnaires were analyzed to determine the satisfaction level of distance students with administrative (library and technical) student support services. Overall responses showed that allied health students enrolled in a distance education program were satisfied with the existing student support services (library and technical) offered by the institution. Narrative responses from the participants reinforced a common theme that although the students were satisfied with the services, more emphasis needed to be placed on library and technical support services that are available to distance education students during the program orientation.

The Experts in Design of Distance Nursing Education

2018 ◽  
pp. 18-33
Author(s):  
Belgin Boz Yuksekdag
Keyword(s):  
Distance Education ◽  
Nursing Education ◽  
Learning Styles ◽  
Support Services ◽  
Education Programs ◽  
Learner Centered ◽  
Teacher Centered

In this chapter, the author answer the question, How should the experts approach the design of distance nursing education? In this context, firstly, the chapter focuses on the importance of continuity of education and distance education for nurses. Secondly, it discusses the design of distance nursing education programs and the issues to be taken into account by experts. Thirdly, it explains the issues that need to be addressed in distance nursing education such as transition from teacher-centered approach to learner-centered approach, learning styles of learners, technology, interaction, presentation of content, and support services. Lastly, the chapter offers solutions and suggestions.

Challenges Experienced in Distance Education and Solution Suggestions During the COVID-19 Pandemic Period

2022 ◽  
pp. 418-435
Author(s):  
Hakan Kilinc
Keyword(s):  
Distance Education ◽  
Digital Divide ◽  
Support Services ◽  
Learning Processes ◽  
Teaching Techniques ◽  
Measurement Evaluation ◽  
Evaluation Techniques ◽  
Taking Responsibility

In this study, which was carried out in order to identify the challenges experienced in distance education during the COVID-19 pandemic period and to propose solutions to these problems, the phenomenology design was used. Twelve experts who had experience of distance education during the COVID-19 period contributed to the study. The findings obtained within the scope of the study show that there are challenges such as the unpreparedness of institutions, insufficient infrastructure, increased digital divide among learners, and difficulties in measurement-evaluation processes and support services processes during the pandemic period. Regarding the solution of these problems, solutions such as investing in infrastructure, revising support services, using teaching techniques suitable for distance education, taking responsibility in learning processes, and changing measurement-evaluation techniques have been presented.

The Experts in Design of Distance Nursing Education

2015 ◽  
pp. 106-120
Author(s):  
Belgin Boz Yuksekdag
Keyword(s):  
Distance Education ◽  
Nursing Education ◽  
Learning Styles ◽  
Support Services ◽  
Education Programs ◽  
Learner Centered ◽  
Teacher Centered

In this chapter, the author answer the question, How should the experts approach the design of distance nursing education? In this context, firstly, the chapter focuses on the importance of continuity of education and distance education for nurses. Secondly, it discusses the design of distance nursing education programs and the issues to be taken into account by experts. Thirdly, it explains the issues that need to be addressed in distance nursing education such as transition from teacher-centered approach to learner-centered approach, learning styles of learners, technology, interaction, presentation of content, and support services. Lastly, the chapter offers solutions and suggestions.

scholarly journals The University of Texas System TeleCampus: A statewide model for collaboration

2002 ◽  
Vol 2 (2) ◽  
Author(s):  
Darcy W. Hardy ◽  
Robert L. Robinson
Keyword(s):  
Distance Education ◽  
Distance Learning ◽  
Faculty Development ◽  
Support Services ◽  
Degree Programs ◽  
High Quality ◽  
Online Programs ◽  
University Of Texas ◽  
The University ◽  
Barriers To Collaboration

The University of Texas (UT) System has been meeting educational needs of students for over 150 years. In 1997, the UT System initiated the development of the UT TeleCampus, a centralized facilitation point for distance learning. The TeleCampus opened its virtual doors in May 1998, focused entirely on support services for students. By late 1998, the TeleCampus had begun developing what would become collaborative benchmark online programs for the UT System. As a result of having developed over 12 complete online degree programs since that time, many lessons have been learned about (1) barriers to collaboration and how to overcome them; (2) faculty development and interaction; and (3) the commitment required to build successful online programs. This article describes the UT TeleCampus initiative and how it has grown from a services-only organization to a nationally recognized model for delivering high quality distance education.

Sign in / Sign up

Export Citation Format

Share Document