scholarly journals Servant Leadership: a Systematic Literature Review and Network Analysis

Author(s):  
Alice Canavesi ◽  
Eliana Minelli
Author(s):  
Jan G Langhof ◽  
Stefan Güldenberg

The purpose of this article is multi-layered. First, we focus on gaining a comprehensive insight into a research area which just recently received more recognition in management literature: servant leadership. Second, we identify antecedent and outcomes of servant leadership within the existing research body. Third, we synthesize and develop a comprehensive servant leadership model. It assists academics and practitioners in keeping pace with the increasing servant leadership literature. The systematic literature review provides explanations as to why managers practice servant leadership. The study also contributes to a better understanding of the outcomes of servant leadership and brings clarity to a discombobulated group of studies.


2019 ◽  
Vol 11 (13) ◽  
pp. 3665 ◽  
Author(s):  
Park ◽  
Jeong

The tourism industry has received increasing attention as it has become one of the fastest developing business sectors around the world. Service quality in tourism has come to be regarded as an important impetus for economic growth; however, the focus on tourism service quality has not yet been satisfactorily or comprehensively reviewed. Therefore, we conducted a systematic literature review combining bibliometric, citation network and keyword network analysis. We selected the top five tourism journals from the SCOPUS database and then collected papers according to their keywords. Our results revealed the critical issues, topics, and changes over time regarding research on tourism service quality. The critical issues included the important impact of service quality on tourist behavior and service quality evaluation, and topics comprised (1) tourist satisfaction, (2) sustainable issues in tourism, (3) value of service quality for customers, (4) restaurant service quality, (5) customers’ perceptions of tourism, (6) service quality evaluation in tourism, and (7) service quality’s influence on customer behavior. Furthermore, the keyword network analysis results revealed the most influential keywords.


2016 ◽  
Vol 17 (9) ◽  
pp. 810-819 ◽  
Author(s):  
Pepita Barlow ◽  
Aaron Reeves ◽  
Martin McKee ◽  
Gauden Galea ◽  
David Stuckler

2021 ◽  
Vol 49 (1) ◽  
Author(s):  
Binish Raza ◽  
◽  
Rodina Ahmad ◽  
Mohd H.N.M Nasir ◽  
Shukor S.M Fauzi ◽  
...  

Software development is a critical task that depends on coordination among team members and organizational activities that bring team members together. The literature indicates various techniques that have been applied to control the coordination level among team members. Notable among these techniques is social-technical congruence (STC), which helps to measure the alignment between the social and technical capabilities of an organization and teams at various stages of software development. The dynamic nature and changes of coordination requirements make STC a potential research area in this regard. The main objective of this study is to perform a systematic literature review (SLR) that recognizes and structures existing studies that represent new evolutionary trends in the field of STC. A SLR is performed of 46 publications from 4 data sources, including journals, conferences and workshop proceedings, most of which were published between 2008 and 2019. To this end, a thorough analysis is carried out to elicit the studies based on 7 research questions in this SLR. The outcome of this SLR is a set of ample research studies representing various aspects, performance impacts, factors, and evolutionary trends in the field of STC. Furthermore, STC measurement techniques are classified in two distinct groups, matrix based and social network analysis-based measures. After a systematic exploration of these aspects, this study results in new insightful features and state of art of STC. This SLR concludes that some areas still require further investigation. For instance, (1) STC-related literature exists, but only one research work mainly focuses on the risk of overwhelming STC (i.e., excessive STC measurement may overburden the software development process); (2) STC measurement techniques facilitate the identification of congruence gaps, but no attention has been given towards the unweighted social network analysis based STC measurement models; (3) STC measurement techniques are generally applied in the development phase of the project lifecycle, but these measurements are rarely used in other software development phases, such as the requirement and testing phases or all phases; and (4) The development factors that effects on STC measurement are rarely focused by researchers in the context of various domains.


2017 ◽  
Vol 8 (2) ◽  
pp. 536 ◽  
Author(s):  
Gustavo Antiqueira Goes ◽  
Eduardo Guilherme Satolo ◽  
Timóteo Ramos Queiroz ◽  
Cristiane Hengler Correa Bernardo ◽  
Juliana Delgado Martins Raymundo

This paper aims to conduct a Systematic Literature Review (SLR) to identify how to configure the publications that relate WCM and Lean Production issues. Therefore, a search on the Brazilian metasearch portal called CAPES Periodicals was conducted focusing on articles of the last five years. They were identified after screening and filtering a total of 42 articles, which were analyzed. The construction of the network analysis has identified that the issues are still in an initial phase of association, with the characteristic part of decentralizes networks, with some points of greatest association. It was also identified that the theme Lean Production has greater representation between the two topics due its higher use by authors.


2019 ◽  
Vol 89 (8-9) ◽  
pp. 931-963 ◽  
Author(s):  
J. Piet Hausberg ◽  
Kirsten Liere-Netheler ◽  
Sven Packmohr ◽  
Stefanie Pakura ◽  
Kristin Vogelsang

Abstract Digital transformation (DT) has become a buzzword, triggering different disciplines in research and influencing practice, which leads to independent research streams. Scholars investigate the antecedents, contingencies, and consequences of these disruptive technologies by examining the use of single technologies or of digitization, in general. Approaches are often very specialized and restricted to their domains. Thus, the immense breadth of technologies and their possible applications conditions a fragmentation of research, impeding a holistic view. With this systematic literature review, we aim to fill this gap in providing an overview of the different disciplines of DT research from a holistic business perspective. We identified the major research streams and clustered them with co-citation network analysis in nine main areas. Our research shows the main fields of interest in digital transformation research, overlaps of the research areas and fields that are still underrepresented. Within the business research areas, we identified three dominant areas in literature: finance, marketing, and innovation management. However, research streams also arise in terms of single branches like manufacturing or tourism. This study highlights these diverse research streams with the aim of deepening the understanding of digital transformation in research. Yet, research on DT still lacks in the areas of accounting, human resource management, and sustainability. The findings were distilled into a framework of the nine main areas for assisting the implications on potential research gaps on DT from a business perspective.


Author(s):  
Roland Robert Schreiber ◽  
Matthäus Paul Zylka

Software development in project teams has become more and more complex, with increasing demands for information and decision making. Software development in projects also hugely depends on effective interaction between people, and human factors have been identified as key to successful software projects. Especially in this context, managing and analyzing social networks is highly important. The instrument of social network analysis (SNA) provides fine-grained methods for analyzing social networks in project teams, going beyond the traditional tools and techniques of project management. This paper examines the importance of the application of SNA in software development projects. We conducted a systematic literature review (SLR) of research on software development projects and social network data published between 1980 and 2019. We identified and analyzed 86 relevant studies, finding that research on software development projects spans the topics of project organization, communication management, knowledge management, version and configuration management, requirement management, and risk management. Further, we show that most studies focus on project organization and that the most common method used to gather social data relies on automated extraction from various software development repositories in the SNA context. Our paper contributes to the software development literature by providing a broad overview of published studies on the use of social networks in helping software development projects. Finally, we identify research opportunities and make suggestions for addressing existing research gaps.


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