scholarly journals Evolution and growth of the ECHO (Enriching Communication skills for Health professionals in Oncofertility) program: a 5-year study in the training of oncofertility professionals

2022 ◽  
Author(s):  
Jillian Pecoriello ◽  
James L. Klosky ◽  
Bianca Augusto ◽  
Waleska Santiago-Datil ◽  
Amani Sampson ◽  
...  
Keyword(s):  
Communication Skills ◽  
Health Professionals

The urgent need to improve health professionals' communication skills

2021 ◽  
Vol 30 (7) ◽  
pp. 448-449
Author(s):  
John Tingle
Keyword(s):  
Communication Skills ◽  
Health Professionals ◽  
Law School ◽  
Improve Health

John Tingle, Lecturer in Law, Birmingham Law School, University of Birmingham, discusses some recent reports that consider how health professionals communicate with patients

Importance of Medication Reconciliation as a Strategy for Health Literacy

2022 ◽  
pp. 224-237
Author(s):  
José Manuel Feliz ◽  
Marta Barroca
Keyword(s):  
Health Literacy ◽  
Communication Skills ◽  
Health Professionals ◽  
Medication Reconciliation ◽  
Drug Regimen ◽  
Communication Model ◽  
Professional Relationship ◽  
Patient Health ◽  
Model Technique

Health literacy depends on communication skills of health professionals. Assertiveness, clarity, and positivity (ACP) are a communication model/technique very useful to improve the patient-health professional relationship, adherence to treatment, health literacy, and quality of life. This model can be used in medication reconciliation (MR) – the identification of the most precise list of medication that a patient has been taking and should take, which requires a multidisciplinary participation and a better communication between health professionals and between them and the patient. When the guidance from healthcare professionals is clear and effective, patients and caregivers are more compliant to the recommended drug regimen, resulting in better health outcomes.

scholarly journals Community nursing and antibiotic stewardship: the importance of communication and training

2019 ◽  
Vol 24 (7) ◽  
pp. 338-342 ◽  
Author(s):  
Angel Chater ◽  
Molly Courtenay
Keyword(s):  
Antimicrobial Resistance ◽  
Communication Skills ◽  
Health Professionals ◽  
Antibiotic Stewardship ◽  
Patient Expectations ◽  
Time Constraints ◽  
Active Listening ◽  
Attitudes And Beliefs ◽  
Traditional Role ◽  
And Training

Antimicrobial stewardship (using antimicrobials responsibly) can reduce the risk of antimicrobial resistance (AMR). Many health professionals identify themselves as ‘antibiotic guardians’, but patient expectations, time constraints, and a lack of confidence or underdeveloped communication skills can influence decisions to prescribe. Nurse prescribers have an important role to play in antibiotic stewardship, and their numbers continue to grow. While nurse prescribers welcome this extension to their traditional role, they are often faced with barriers to antibiotic stewardship activities. These barriers may relate to their Capability (knowledge/skill), Opportunity (norms of practice, influence of patients, environmental factors), and Motivation (attitudes and beliefs, concern over outcome, emotion and habit) [COM-B]. Education, training and enablement can help to overcome these barriers, and the development of knowledge, confidence and effective communication skills should be of priority. Further, communication skills can help nurse prescribers understand patient expectations, with the use of open-ended questions, active listening and creation of a patient-centred consultation that leads to a mutually agreed end goal and way forward.

scholarly journals Burnout, habilidades de comunicación y autoeficacia en los profesionales de urgencias y cuidados críticos

2020 ◽  
Vol 19 (3) ◽  
pp. 68-92
Author(s):  
Jesús Llor Lozano ◽  
Ana Myriam Seva Llor ◽  
José Luis Díaz Agea ◽  
Luis Llor Gutiérrez ◽  
César Leal Costa
Keyword(s):  
Emergency Department ◽  
Critical Care ◽  
Communication Skills ◽  
Emotional Exhaustion ◽  
Health Professionals ◽  
Self Efficacy ◽  
Critical Care Unit ◽  
Human Services ◽  
Maslach Burnout Inventory ◽  
Personal Accomplishment

Objetivo: Analizar el nivel y la relación entre habilidades de comunicación, autoeficacia percibida y síndrome de Burnout en profesionales de la salud del servicio de urgencias hospitalario y unidad de cuidados críticos de un hospital comarcal. Método: Se plantea un estudio observacional y transversal en una muestra de 90 profesionales sanitarios de un Hospital Comarcal, 19 médicos (21,1%), 47 enfermeros (52,2%), 24 auxiliares de enfermería (26,7%). Se han usado la Escala sobre Habilidades de Comunicación en Profesionales de la Salud, el Maslach Burnout Inventory Human Services Survey y la escala de la Autoeficacia percibida.Resultados: Se obtiene una correlación negativa entre las diferentes dimensiones de la Escala sobre Habilidades de Comunicación en Profesionales de la Salud, la realización personal en el trabajo del Maslach Burnout Inventory y la autoeficacia percibida con las dimensiones agotamiento emocional y despersonalización del Maslach Burnout Inventory. Por otro lado, se observa una correlación positiva y estadísticamente significativa entre las dimensiones de las habilidades de comunicación con la dimensión realización personal en el trabajo del Maslach Burnout Inventory y la autoeficacia percibida.Conclusiones: Las habilidades de comunicación y la autoeficacia percibida de los profesionales sanitarios en los servicios de urgencias hospitalarios y las unidades de cuidados críticos están relacionadas con un menor agotamiento emocional y despersonalización, y una mayor realización personal en el trabajo. Aim: To analyze the level and relationship between communication skills, perceived self-efficacy and Burnout syndrome in health professionals from the hospital emergency department and the critical care unit of a regional hospital.Method: An observational and cross-sectional study was conducted with a sample of 90 health professionals from a Regional Hospital, 19 physicians (21.1%), 47 nurses (52.2%), 24 nursing aides (26.7%). The Communication Skills Scale for Health Professionals, the Maslach Burnout Inventory Human Services Survey and the Scale of Perceived Self-Efficacy were utilized.Results: A negative correlation was obtained between the different dimensions of the Communication Skills Scale for Health Professionals, the personal accomplishment at work of the Maslach Burnout Inventory and the perceived self-efficacy with the emotional exhaustion and depersonalization dimensions of the Maslach Burnout Inventory. On the other hand, a positive and statistically significant correlation was observed between the dimensions of communication skills with the personal accomplishment dimension in the Maslach Burnout Inventory work and the perceived self-efficacy.Conclusions: The communication skills and the perceived self-efficacy of the health professionals in the emergency department and critical care unit are related to less emotional exhaustion and depersonalization, and greater personal accomplishment at work.

Discussing the transition to palliative care: Evaluation of a brief communication skills training program for oncology clinicians

2010 ◽  
Vol 8 (4) ◽  
pp. 441-447 ◽  
Author(s):  
Michelle N. Grainger ◽  
Sue Hegarty ◽  
Penelope Schofield ◽  
Vicki White ◽  
Michael Jefford
Keyword(s):  
Palliative Care ◽  
Cancer Patients ◽  
Communication Skills ◽  
Health Professionals ◽  
Skills Training ◽  
Simulated Patients ◽  
Communication Skills Training ◽  
Anti Cancer ◽  
Practical Information ◽  
Care Evaluation

AbstractObjective:Discussing the transition from active anti-cancer treatment to palliative care can be difficult for cancer patients and oncology health professionals (OHP). We developed a brief communication skills workshop to assist OHP with these conversations, and examined satisfaction with the workshop and perceived confidence regarding these discussions.Method:Interactive workshops were conducted by trained facilitators and included cognitive, behavioral, and experiential components. The major component of the workshop involved role-plays with trained actors (simulated patients). Participants completed an evaluation questionnaire.Results:Sixty-two OHP participated in workshops. Overall, participants were highly satisfied with the workshop content and format. All participants felt the workshop provided relevant practical information, and >80% thought that participation benefited their work. Over 98% said that the workshop had increased confidence in their communication skills.Significance of results:Participants were very satisfied with the workshop, and thought that participation increased confidence in communicating about the transition to palliative care. Dissemination of this model of communication skills training seems warranted.

scholarly journals Penggunaan Metode SBAR untuk Komunikasi Efektif antara Tenaga Kesehatan dalam Konteks Klinis

2021 ◽  
Vol 3 (1) ◽  
pp. 57-63
Author(s):  
Laura Victoria Christina ◽  
Astrid Pratidina Susilo
Keyword(s):  
Health Services ◽  
Communication Skills ◽  
Medical Errors ◽  
Health Professionals ◽  
Interprofessional Collaboration ◽  
Effective Communication ◽  
Collaborative Practice ◽  
Communication Technique ◽  
Diverse Backgrounds ◽  
Delay In Treatment

Abstract—Interprofessional collaboration is a collaboration in health services between health professionals from diverse backgrounds. One of the most important aspects of collaborative practice in health services is the communication between health professionals. Lack of communication can cause a delay in treatment and medical errors. Ineffective communication can also represent a lack of coordination. SBAR method is an effective communication technique for health professionals. The SBAR method is useful to improve team communication in general, improve communication skills in certain situations, and also helpful during shift handover.  Keywords: interprofessional collaboration, communication, SBAR method Abstrak—Kolaborasi interprofesional merupakan suatu kerja sama dalam pelayanan kesehatan antara profesional kesehatan yang memiliki latar belakang pendidikan berbeda. Dalam pelayanan kesehatan, salah satu hal terpenting dari praktik kolaborasi yaitu komunikasi antara tenaga kesehatan. Kurangnya komunikasi dapat menyebabkan terjadinya keterlambatan dalam melayani pasien dan kesalahan dalam menangani pasien. Komunikasi yang kurang efektif juga dapat menggambarkan koordinasi tenaga kesehatan yang kurang baik. Teknik komunikasi efektif yaitu SBAR ditetapkan sebagai standar komunikasi antara tenaga kesehatan yang berfokus terhadap pasien. Metode SBAR bermanfaat untuk meningkatkan komunikasi tim secara umum, meningkatkan keterampilan komunikasi saat situasi tertentu, dan juga berguna pada saat operan dinas. Kata kunci: kolaborasi interprofesional, komunikasi, metode SBAR    

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