scholarly journals Burnout, habilidades de comunicación y autoeficacia en los profesionales de urgencias y cuidados críticos

2020 ◽  
Vol 19 (3) ◽  
pp. 68-92
Author(s):  
Jesús Llor Lozano ◽  
Ana Myriam Seva Llor ◽  
José Luis Díaz Agea ◽  
Luis Llor Gutiérrez ◽  
César Leal Costa
Keyword(s):  
Emergency Department ◽  
Critical Care ◽  
Communication Skills ◽  
Emotional Exhaustion ◽  
Health Professionals ◽  
Self Efficacy ◽  
Critical Care Unit ◽  
Human Services ◽  
Maslach Burnout Inventory ◽  
Personal Accomplishment

Objetivo: Analizar el nivel y la relación entre habilidades de comunicación, autoeficacia percibida y síndrome de Burnout en profesionales de la salud del servicio de urgencias hospitalario y unidad de cuidados críticos de un hospital comarcal. Método: Se plantea un estudio observacional y transversal en una muestra de 90 profesionales sanitarios de un Hospital Comarcal, 19 médicos (21,1%), 47 enfermeros (52,2%), 24 auxiliares de enfermería (26,7%). Se han usado la Escala sobre Habilidades de Comunicación en Profesionales de la Salud, el Maslach Burnout Inventory Human Services Survey y la escala de la Autoeficacia percibida.Resultados: Se obtiene una correlación negativa entre las diferentes dimensiones de la Escala sobre Habilidades de Comunicación en Profesionales de la Salud, la realización personal en el trabajo del Maslach Burnout Inventory y la autoeficacia percibida con las dimensiones agotamiento emocional y despersonalización del Maslach Burnout Inventory. Por otro lado, se observa una correlación positiva y estadísticamente significativa entre las dimensiones de las habilidades de comunicación con la dimensión realización personal en el trabajo del Maslach Burnout Inventory y la autoeficacia percibida.Conclusiones: Las habilidades de comunicación y la autoeficacia percibida de los profesionales sanitarios en los servicios de urgencias hospitalarios y las unidades de cuidados críticos están relacionadas con un menor agotamiento emocional y despersonalización, y una mayor realización personal en el trabajo. Aim: To analyze the level and relationship between communication skills, perceived self-efficacy and Burnout syndrome in health professionals from the hospital emergency department and the critical care unit of a regional hospital.Method: An observational and cross-sectional study was conducted with a sample of 90 health professionals from a Regional Hospital, 19 physicians (21.1%), 47 nurses (52.2%), 24 nursing aides (26.7%). The Communication Skills Scale for Health Professionals, the Maslach Burnout Inventory Human Services Survey and the Scale of Perceived Self-Efficacy were utilized.Results: A negative correlation was obtained between the different dimensions of the Communication Skills Scale for Health Professionals, the personal accomplishment at work of the Maslach Burnout Inventory and the perceived self-efficacy with the emotional exhaustion and depersonalization dimensions of the Maslach Burnout Inventory. On the other hand, a positive and statistically significant correlation was observed between the dimensions of communication skills with the personal accomplishment dimension in the Maslach Burnout Inventory work and the perceived self-efficacy.Conclusions: The communication skills and the perceived self-efficacy of the health professionals in the emergency department and critical care unit are related to less emotional exhaustion and depersonalization, and greater personal accomplishment at work.

scholarly journals Burnout in gastroenterology registrars: a pilot study of trainees in the East of England

2020 ◽  
Author(s):  
John Ong ◽  
Carla Swift ◽  
Wanyen Lim ◽  
Sharon Ong ◽  
Yasseen Al-Naeeb ◽  
...  
Keyword(s):  
Pilot Study ◽  
Emotional Exhaustion ◽  
Support Services ◽  
Human Services ◽  
Maslach Burnout Inventory ◽  
Personal Accomplishment ◽  
Professional Support ◽  
Free Text ◽  
List Type ◽  
Item Questionnaire

ABSTRACTObjectiveThe scale of burnout in UK gastroenterology trainees and the feasibility to determine its prevalence using the validated Maslach Burnout Inventory Human Services Survey (MBI-HSS) tool are unknown. A region-wide pilot study was conducted to determine the uptake of a 31-item questionnaire and estimate the prevalence of burnout in gastroenterology trainees within the East of England deanery (EoE). Symptom severity across the three domains of burnout (emotional exhaustion, depersonalisation, and low personal accomplishment), and frequently experienced stressors by gastroenterology trainees were also studied.DesignThis was a cross-sectional study involving gastroenterology trainees from 16 hospitals across EoE using a 31-item questionnaire. The questionnaire consisted of the 22-item MBI-HSS and 9 additional free-text questions. All gastroenterology trainees in EoE were invited to complete the anonymized survey online. Data were analysed quantitatively and qualitatively.ResultsUptake of the survey was above-average; 44.0% (40/91) response rate. 57.5% (23/40) of gastroenterology trainees suffered emotional exhaustion. 23.5% (8/34) had depersonalisation and 63.9% (23/36) experienced low professional accomplishment. Burnout prevalence was 35.3% (12/34). Only 48.4% (15/31) of gastroenterology trainees were aware of professional support services within EoE. Stressors related to service requirements and professional relationships were commonly reported; 65.6% and 25.0% respectively.ConclusionsIt is feasible to use a 31-item questionnaire to detect and study burnout in a national cohort of gastroenterology trainees. Burnout in EoE gastroenterology trainees was high and this may reflect the national prevalence within the specialty. Larger studies, greater awareness of burnout, and better access to professional support services are needed.Summary BoxWhat is already known about the subject?Burnout in physicians is a growing problem worldwide which can lead to personal ill-health and suboptimal patient care.Burnout in young gastroenterology fellows in the US are reported as high as 50% but the prevalence in UK gastroenterology trainees is unknown.The Maslach Burnout Inventory - Human Services Survey (MBI-HSS) is the most validated tool to determine physician burnout but survey length may affect uptake by UK gastroenterology trainees and the feasibility of future studies.What are the new findings?This pilot study demonstrated the feasibility of a 31-item questionnaire which included the MBI-HSS in studying burnout in UK gastroenterology trainees.Emotional exhaustion and a sense of low personal accomplishment affect more than half of gastroenterology trainees within the East of England.The prevalence of burnout in UK gastroenterology trainees is estimated to be high (35.3%) but larger studies are needed.Approximately half of gastroenterology trainees in the East of England were not aware of existing support services to help them cope with burnout.How might it impact on clinical practice in the foreseeable future?This pilot study may increase the awareness of burnout among UK trainees and trainers in gastroenterology.An estimate of burnout prevalence in UK gastroenterology trainees is provided so future research and remediation measures in the specialty can be justified.

Engagement and Burnout: Analysing Their Association Patterns

2004 ◽  
Vol 94 (3) ◽  
pp. 1048-1050 ◽  
Author(s):  
Auxiliadora Durán ◽  
Natalio Extremera ◽  
Lourdes Rey
Keyword(s):  
Conceptual Model ◽  
Emotional Exhaustion ◽  
Human Services ◽  
Maslach Burnout Inventory ◽  
Mentally Retarded ◽  
Personal Accomplishment ◽  
Association Patterns ◽  
Positive Correlations ◽  
Human Services Professionals

This study explored the negative patterns of association between Emotional Exhaustion and Depersonalization with the dimensions of Engagement, while it was hypothesized a positive link with Personal Accomplishment. The sample was composed by 112 Spanish human services professionals who work with mentally retarded people. The analysis showed moderate negative correlations among scores on Emotional Exhaustion and on all three Engagement scales (–55 for Vigor; –.41 for Dedication; –.24 for Absorption), positive correlations among scores on Personal Accomplishment and Engagement dimensions (Vigor .57; Dedication .54; Absorption .50), and only significant correlations between scores on Depersonalization and Vigor (–.39) and on Dedication (–.22). The data obtained using the Maslach Burnout Inventory–Human Services Survey did not support the hypothesis of stronger negative correlations between the measures, Emotional Exhaustion–Vigor and Depersonalization–Dedication, hypothesized in the conceptual model developed by Schaufeli, Salanova, González-Romá, and Bakker.

scholarly journals Teacher Burnout: A Case Study among EFL Instructors at the English Preparatory Schools at Universities in North Cyprus

2021 ◽  
Vol 4 (4) ◽  
pp. p47
Author(s):  
Mubeher Urun Goker
Keyword(s):  
Emotional Exhaustion ◽  
Work Experience ◽  
Self Efficacy ◽  
English Language ◽  
Teacher Burnout ◽  
Maslach Burnout Inventory ◽  
Personal Accomplishment ◽  
North Cyprus ◽  
Preparatory Schools ◽  
Low Levels

The job of being an English language instructor is both demanding and challenging. Recently many researchers have been paying attention to determine teachers’ attitudes, burnouts, and self-efficacy towards the subject and to find a relationship between those psychological concepts and certain variables. However, there is not much research done in the field of English language teaching in North Cyprus, Turkey, and in the Middle East regarding EFL teacher burnout and self-efficacy. This study aimed to investigate the perceived levels of burnout among EFL Instructors at the English Preparatory Schools in Girne American University, Near East University and the European University of Lefke in North Cyprus using the Maslach Burnout Inventory-Education Survey developed by Friedman. The study, in which 51 EFL instructors participated found that instructors experienced low levels of emotional exhaustion, low levels of depersonalization in relationships with students, colleagues, and others, and a high level of personal accomplishment in their work. An EFL instructor’s age, marital status, work experience, weekly teaching hours, job status, native or non-native status do not seem to influence instructors’ responses on each of the sub-scales of the Maslach Burnout Inventory. However, variables gender and the university they work to influence their responses related to emotional exhaustion, but they do not influence their responses related to depersonalization and personal accomplishment scores on the Maslach Burnout Inventory.

scholarly journals Maslach Burnout Inventory-Human Services Survey (MBI-HSS) Versi Bahasa Indonesia: Studi Validasi Konstruk pada Anggota Polisi

2020 ◽  
Vol 9 (1) ◽  
pp. 19-29
Author(s):  
Heri Yulianto
Keyword(s):  
Factor Analysis ◽  
Confirmatory Factor Analysis ◽  
Emotional Exhaustion ◽  
Police Officers ◽  
Human Services ◽  
Maslach Burnout Inventory ◽  
Personal Accomplishment ◽  
Measurement Tool ◽  
Confirmatory Factor ◽  
The Impact

AbstractOne of the professions that has a high risk, stress and burnout rate is the police. To find out the extent of police officers against the impact of burnout, we need a valid and reliable measurement tool. This research seeks to test the construct validity of the Maslach Burnout Inventory-Human-Services Survey (MBI-HSS). The data used are data obtained from 504 police officers serving in the Metro Jaya Regional Police (Polda Metro Jaya); age between 21 and 56 years old (M = 33.04, SD = 8.533); male sex (99.8%) and female (0.2%); and length of work from 3–38 years (M = 15.04, SD = 8.533). The analytical method used is Confirmatory Factor Analysis (CFA) using Mplus 7.11. The test results prove that the data fit with the 3-correlated factor model that shows the correlation of emotional exhaustion and depersonalization factors = 0.966, emotional exhaustion and personal accomplishment = -0.590 and personal accomplishment and depersonalization =  -0.701, with RMSEA = 0.048, CFI = 0.943 and TLI = 0.934, indicating good fit.AbstrakSalah satu profesi yang memiliki resiko, stress dan tingkat burnout yang tinggi adalah polisi. Untuk mengetahui sejauh mana anggota polisi terhadap dampak burnout, dibutuhkan alat ukur yang valid dan reliabel. Oleh karena itu penelitian ini bertujuan untuk menguji validitas konstruk dari skala Maslach Burnout Inventory-Human-Services Survey (MBI-HSS). Data yang digunakan adalah data yang diperoleh dari 504 anggota polisi yang bertugas di Polda Metro Jaya; rentang usia 21 hingga 56 tahun (M = 33,04; SD = 8,533); jenis kelamin laki-laki (99,8%) dan wanita (0,2%); masa dinas mulai 3 hingga 38 tahun (M = 15,04; SD = 8,533). Metode analisis yang digunakan adalah Confirmatory Factor Analysis (CFA) dengan menggunakan software Mplus version 7.11. Hasil pengujian membuktikan bahwa data fit dengan model 3-correlated factor yang menunjukkan korelasi faktor emotional exhaustion dan depersonalisation = 0,966, emotional exhaustion dan personal accomplishment = -0,590 dan personal accomplishment dan depersonalisation = -0,701, dengan indeks kesesuaian RSMEA = 0,048; CFI = 0,943; dan TLI = 0,934. 

scholarly journals Personal and Environmental Characteristics Predicting Burnout Among Certified Athletic Trainers at National Collegiate Athletic Association Institutions

2009 ◽  
Vol 44 (1) ◽  
pp. 58-66 ◽  
Author(s):  
Michelle L. Kania ◽  
Barbara B. Meyer ◽  
Kyle T. Ebersole
Keyword(s):  
Emotional Exhaustion ◽  
Human Services ◽  
National Collegiate Athletic Association ◽  
Athletic Trainers ◽  
Maslach Burnout Inventory ◽  
Personal Accomplishment ◽  
Cross Sectional Survey ◽  
Environmental Characteristics ◽  
Certified Athletic Trainers ◽  
Demographic Survey

Abstract Context: Recent research in the health care professions has shown that specific personal and environmental characteristics can predict burnout, which is a negative coping strategy related to stressful situations. Burnout has been shown to result in physiologic (eg, headaches, difficulty sleeping, poor appetite), psychological (eg, increased negative self-talk, depression, difficulty in interpersonal relationships), and behavioral (eg, diminished care, increased absenteeism, attrition) symptoms. Objective: To examine the relationship between selected personal and environmental characteristics and burnout among certified athletic trainers (ATs). Design: Cross-sectional survey. Setting: A demographic survey that was designed for this study and the Maslach Burnout Inventory–Human Services Survey. Patients or Other Participants: A total of 206 ATs employed at National Collegiate Athletic Association (NCAA) institutions as clinical ATs volunteered. Main Outcome Measure(s): We assessed personal and environmental characteristics of ATs with the demographic survey and measured burnout using the Maslach Burnout Inventory–Human Services Survey. Multiple regression analyses were performed to examine relationships between specific personal and environmental characteristics and each of the 3 subscales of burnout (emotional exhaustion, depersonalization, personal accomplishment). Results: Most ATs we surveyed experienced low to average levels of burnout. Personal characteristics predicted 45.5% of the variance in emotional exhaustion (P < .001), 21.5% of the variance in depersonalization (P < .001), and 24.8% of the variance in personal accomplishment (P < .001). Environmental characteristics predicted 16.7% of the variance in emotional exhaustion (P  =  .005), 14.4% of the variance in depersonalization (P  =  .024), and 10.4% of the variance in personal accomplishment (P  =  .209). Stress level and coaches' pressure to medically clear athletes predicted ratings on all 3 subscales of burnout. Conclusions: Our findings were similar to those of other studies of burnout among NCAA Division I ATs, coaches, and coach-teachers. The results also support the Cognitive-Affective Model of Athletic Burnout proposed by Smith. Finally, these results indicate new areas of concentration for burnout research and professional practice.

scholarly journals Burnout in mental health professionals: A systematic review and meta-analysis of prevalence and determinants

2018 ◽  
Vol 53 ◽  
pp. 74-99 ◽  
Author(s):  
Karen O’Connor ◽  
Deirdre Muller Neff ◽  
Steve Pitman
Keyword(s):  
Mental Health ◽  
Systematic Review ◽  
Mental Health Professionals ◽  
Emotional Exhaustion ◽  
Health Professionals ◽  
Meta Analysis ◽  
Maslach Burnout Inventory ◽  
Personal Accomplishment ◽  
Original Research ◽  
Increased Risk

AbstractThis study aimed to estimate the level of burnout in mental health professionals and to identify specific determinants of burnout in this population. A systematic search of MEDLINE/PubMed, PsychINFO/Ovid, Embase, CINAHL/EBSCO and Web of Science was conducted for original research published between 1997 and 2017. Sixty-two studies were identified as meeting the study criteria for the systematic review. Data on the means, standard deviations, and prevalence of the dimensions of burnout were extracted from 33 studies and included in the meta-analysis (n = 9409). The overall estimated pooled prevalence for emotional exhaustion was 40% (CI 31%–48%) for depersonalisation was 22% (CI 15%–29%) and for low levels of personal accomplishment was 19% (CI 13%–25%). The random effects estimate of the mean scores on the Maslach Burnout Inventory indicate that the average mental health professional has high levels of emotional exhaustion [mean 21.11 (95% CI 19.98, 22.24)], moderate levels of depersonalisation [mean 6.76 (95% CI 6.11, 7.42)] but retains reasonable levels of personal accomplishment [mean 34.60 (95% CI 32.99, 36.21)]. Increasing age was found to be associated with an increased risk of depersonalisation but also a heightened sense of personal accomplishment. Work-related factors such as workload and relationships at work, are key determinants for burnout, while role clarity, a sense of professional autonomy, a sense of being fairly treated, and access to regular clinical supervision appear to be protective. Staff working in community mental health teams may be more vulnerable to burnout than those working in some specialist community teams, e.g., assertive outreach, crisis teams.

Evidence of burnout in critical care pharmacists

2020 ◽  
Vol 77 (10) ◽  
pp. 790-796 ◽  
Author(s):  
Amanda M Ball ◽  
Jennifer Schultheis ◽  
Hui-Jie Lee ◽  
Paul W Bush
Keyword(s):  
Risk Factors ◽  
Critical Care ◽  
Emotional Exhaustion ◽  
Maslach Burnout Inventory ◽  
Personal Accomplishment ◽  
High Rate ◽  
Study Cohort ◽  
The Mean ◽  
High Degree ◽  
Employment Characteristics

Abstract Purpose Studies of critical care physicians and nursing personnel indicate a potentially high rate of burnout. To date there is a paucity of data in critical care pharmacists assessing burnout in this group. The purpose of this study was to assess the incidence of risk of burnout in critical care pharmacists. Methods Critical care pharmacists were solicited via email to complete an anonymous, electronic questionnaire regarding burnout. Subject demographic and employment characteristics were collected along with the validated, 22-item Maslach Burnout Inventory Health Services Survey in the study cohort. Burnout was assessed from 3 aspects, emotional exhaustion, depersonalization, and lack of personal accomplishment. High degree of burnout was defined as a score >27 in emotional exhaustion, or score >10 in depersonalization, or score <33 in personal achievement. Risk factors of burnout were evaluated using descriptive statistics and logistic regression. Results Out of 3,140 critical care pharmacists, 193 (6.1%) completed surveys. The mean scores were 25.3, 7.5, and 36.7 for emotional exhaustion, depersonalization, and reduced personal achievement, respectively. Overall, 123 pharmacists (64%) reported at least one syndrome of burnout, and 28 pharmacists (14.5%) reported burnout in all 3 scales. No single risk factor was identified to be associated with the risk of burnout. Conclusion Risk of burnout is high in critical care pharmacists, at 64%, and is comparable to the risk in other critical care practitioner groups. This emphasizes the importance of continuing to evaluate risk factors for burnout and providing resources for burnout prevention to high-risk practitioners.

The Relationship Between Burnout and Health Professionals' Creativity, Method, and Organization

2020 ◽  
Vol 26 (1) ◽  
pp. 56-65
Author(s):  
María P. Barroso Alonso ◽  
Marta E. Losa Iglesias ◽  
Ricardo Becerro de Bengoa Vallejo
Keyword(s):  
Emotional Exhaustion ◽  
Health Professionals ◽  
Maslach Burnout Inventory ◽  
Basic Feature ◽  
Cross Sectional Study ◽  
Personal Accomplishment ◽  
Creative People ◽  
Cross Sectional ◽  
Measurement Tools ◽  
Score Method

BackgroundThis research focuses on problems relating to creativity and problem-solving capacity faced by a specific group of professionals, as they relate to worker burnout, which is prevalent in a large number of work environments.ObjectivesOur hypothesis was that creative people who follow method and order are less likely to suffer from burnout. Our objective was to demonstrate that health professionals working in surgery who are creative, methodical, and orderly have lower levels of burnout compared to others.DesignA correlational, analytical, and cross-sectional study with 70 health professionals working in surgery.MethodsA random sample of health professionals who worked in surgery at the Hospital Universitario de La Princesa in Madrid, Spain from 2011 to 2014 were studied. The variables considered in the study were: gender, age, profession, creativity score, method and order score, and burnout score. Measurement tools were CREA: creative intelligence (Corbalán & Martinez, 2003), MO2: method and order (Seisdedos, 1994), and the Maslach Burnout Inventory (MBI), a test of emotional exhaustion, depersonalization, and personal accomplishment (Maslach, 1981), all of which were validated for the Spanish population.ResultsOur data indicate that a worker's age influences his/her capacity to work with method and order, and that workers with emotional exhaustion (a basic feature of burnout) have lower scores in method and order. Greater emotional exhaustion and greater depersonalization were related to lower personal accomplishment and greater burnout.Conclusionpeople who work with method and order are less likely to suffer from burnout. We did not find a direct relationship between creativity and method and order or between creativity and burnout.

Job Burnout Among Public Rehabilitation Counselors

2007 ◽  
Vol 38 (1) ◽  
pp. 39-45 ◽  
Author(s):  
Mary Cates Templeton ◽  
Jamie Satcher
Keyword(s):  
Emotional Exhaustion ◽  
Human Services ◽  
Administrative Support ◽  
Maslach Burnout Inventory ◽  
Job Burnout ◽  
Personal Accomplishment ◽  
Rehabilitation Counselors ◽  
Work Setting ◽  
White Counselors ◽  
Public Rehabilitation

Job burnout among public rehabilitation counselors was explored using the Maslach Burnout Inventory-Human Services Survey (MBI-HSS), which measures three components of burnout: (a) emotional exhaustion, (b) depersonalization, and (c) personal accomplishment. Using multiple regression analyses, perceived administrative support was predictive (p < .001) of both emotional exhaustion and depersonalization. Having clearly defined work procedures was predictive (p < .05) of personal accomplishment. Using a 2 (gender) X 2 (race) X 2 (certification status) X 2 (agency location) X 2 (work setting) X 3 (type of degree) X 2 (partnered status) MANOVA. White counselors were found to have higher levels (p < .05) of emotional exhaustion and depersonalization than African American counselors.

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