scholarly journals Omnichannel Business

Author(s):  
Christiane Lehrer ◽  
Manuel Trenz

AbstractThe widespread diffusion of digital technologies along with evolving consumer behaviors and requirements have fostered the emergence of omnichannel businesses, i.e., firms that can exploit integrated processes and information systems to realize a seamless and consistent consumer experience across a plenitude of digital and physical channels. To date, omnichannel research has been cluttered and characterized by significant terminological ambiguity that creates unnecessary challenges for researchers and markeeters trying to navigate and advance research and practice in this area. This fundamentals article seeks to address this problem by presenting a definition of omnichannel business that is grounded in its unique characteristics involving technology, organizational, and market perspectives and clearly distinguishes omnichannel from other terms, such as multi-channel or cross-channel. We leverage this conceptual clarity to analyze and structure the previous research on omnichannel business and conclude with an integrated framework that signifies fields of interest for future omnichannel business research.

2019 ◽  
Vol 7 (2) ◽  
pp. 1-3
Author(s):  
Hiller A. Spires

This thematic issue of <em>Media and Communication</em> features a range of critical perspectives on digital literacies with the aim of shedding light on a path forward with respect to theory, research and practice. The issue hosts fourteen articles divided into four themes that address digital literacies in varying ways. The four themes are (a) defining digital literacies, (b) socio-cultural theories of digital literacies, (c) digital literacies in practice, and (d) digital skills and efficacy. The articles make a strong case for the continued exploration of the significance and (re)definition of digital literacies within our global communicative landscape. The authors have inspired new dialogue, research directions, innovative practices, and policy on digital literacies. As digital technologies continue to evolve so too will intellectual frameworks—generating nuance and scope for and by researchers as well as practitioners.


2019 ◽  
Vol 29 (1) ◽  
pp. 74-102 ◽  
Author(s):  
Julia Hiemer ◽  
Maike Andresen

Socioeconomic panel data indicate that numerous employees would prefer to work less, i.e. that they are overemployed. However, due to inconsistent definitions and divergent operationalizations of overemployment, integrating existing research results is challenging and implications for research and practice are difficult to draw. To advance research in this field, we present an analysis of the concept and measurement of overemployment. To analyze the concept, we proceed in two steps. In step 1, we present the range of overemployment definitions in the literature and systematize the similarities and differences in these previous conceptualizations with the aim of arriving at an adequate definition of “overemployment.” In step 2, in view of the partial overlap between existing definitions of overemployment and other concepts used in past research, we demarcate overemployment from related concepts, identify conceptual distinctions between overemployment and other concepts and explore connections between concepts. To analyze the measurement of overemployment, we look at the bandwidth of content, measurement levels and question wording in overemployment measures and discuss the consequences of the different measures used for the overemployment rates found. We then present a consistent approach towards conceptualizing and measuring overemployment which aids future research on overemployment and similar concepts.


2017 ◽  
Author(s):  
Seda Gurses ◽  
Joris Vredy Jan van Hoboken

Moving beyond algorithms and big data as starting points for discussions about privacy, the authors of Privacy After the Agile Turn focus our attention on the new modes of production of information systems. Specifically, they look at three shifts that have transformed most of the software industry: software is now delivered as services, software and hardware have moved into the cloud and software’s development is ever more agile. These shifts have altered the conditions for privacy governance, and rendered the typical mental models underlying regulatory frameworks for information systems out-of-date. After 'the agile turn', modularity in production processes creates new challenges for allocating regulatory responsibility. Privacy implications of software are harder to address due to the dynamic nature of services and feature development, which undercuts extant privacy regulation that assumes a clear beginning and end of production processes. And the data-driven nature of services, beyond the prospect of monetization, has become part of software development itself. With their focus on production, the authors manage to place known challenges to privacy in a new light and create new avenues for privacy research and practice.


Examples of the value that can be created and captured through crowdsourcing go back to at least 1714, when the UK used crowdsourcing to solve the Longitude Problem, obtaining a solution that would enable the UK to become the dominant maritime force of its time. Today, Wikipedia uses crowds to provide entries for the world’s largest and free encyclopedia. Partly fueled by the value that can be created and captured through crowdsourcing, interest in researching the phenomenon has been remarkable. For example, the Best Paper Awards in 2012 for a record-setting three journals—the Academy of Management Review, Journal of Product Innovation Management, and Academy of Management Perspectives—were about crowdsourcing. In spite of the interest in crowdsourcing—or perhaps because of it—research on the phenomenon has been conducted in different research silos within the fields of management (from strategy to finance to operations to information systems), biology, communications, computer science, economics, political science, among others. In these silos, crowdsourcing takes names such as broadcast search, innovation tournaments, crowdfunding, community innovation, distributed innovation, collective intelligence, open source, crowdpower, and even open innovation. The book aims to assemble papers from as many of these silos as possible since the ultimate potential of crowdsourcing research is likely to be attained only by bridging them. The papers provide a systematic overview of the research on crowdsourcing from different fields based on a more encompassing definition of the concept, its difference for innovation, and its value for both the private and public sectors.


2021 ◽  
pp. 1-10
Author(s):  
Alan Granadino ◽  
Eirini Karamouzi ◽  
Rinna Kullaa

Writing and researching Southern Europe as a symbiotic area has always presented a challenging task. Historians and political scientists such as Stanley Payne, Edward Malefakis, Giulio Sapelli, and Roberto Aliboni have studied the concept of Southern Europe and its difficult paths to modernity. They have been joined by sociologists and anthropologists who have debated the existence of a Southern European paradigm in the nineteenth and twentieth centuries and the arduous transformation of the region's welfare systems, economic development, education and family structures. These scholarly attempts to understand the specificities of Southern Europe date back to the concerns of Western European Cold War strategists in the 1970s, many of whom were worried about the status quo of the region in the aftermath of the fall of the dictatorships. But this geographical and geopolitical definition of the area did not necessarily follow existing cultural, political and economic patterns. Once the Eurozone crisis hit in the 2000s these questions came back with renewed force but with even less conceptual clarity, as journalists and pundits frequently gestured towards vague notions of what they considered to be ‘Southern Europe’.


2021 ◽  
pp. 096973302199244
Author(s):  
Katherine C Brewer

Background: Ethical relationships are important among many participants in healthcare, including the ethical relationship between nurse and employer. One aspect of organizational behavior that can impact ethical culture and moral well-being is institutional betrayal. Research aim: The purpose of this concept analysis is to develop a conceptual understanding of institutional betrayal in nursing by defining the concept and differentiating it from other forms of betrayal. Design: This analysis uses the method developed by Walker and Avant. Research context: Studies were reviewed using health literature databases with no date restrictions. Ethical considerations: Analysis was conducted using established guidelines for ethical research. Findings: Although institutional betrayal is a concept applied in the literature, there was a paucity of studies exploring the concept within nursing. Examples of the concept in the literature include violation of trust between organization (i.e. employer) and nurse, such as provision of inadequate workplace protections, ineffective or hostile management, and gaslighting of those who experience negative events. Examples of institutional betrayal have become more visible during the COVID-19 pandemic. Discussion: A conceptual definition of institutional betrayal is a deep violation of trust or confidence or violation of moral standards committed by an institution toward a nurse. This definition incorporates experiences and issues suggested by the literature. Outcomes are likely negative, including impacts on nurse psychological and workplace well-being. This concept likely fits within a framework of ethical workplaces and has conceptual relationships with moral distress and moral resilience. Further studies can help qualitatively explore and empirically measure this concept. Conclusion: In the pursuit of improving the ethical culture of healthcare workplaces, this concept can provide meaningful insight into organizational behavior and its consequences. Naming and describing the concept can promote conceptual clarity and equip researchers, nurses, and leaders to identify and mitigate the issue.


2015 ◽  
Vol 53 ◽  
pp. 330-345 ◽  
Author(s):  
Marcela Ruiz ◽  
Dolors Costal ◽  
Sergio España ◽  
Xavier Franch ◽  
Óscar Pastor

2020 ◽  
Vol 10 (7) ◽  
pp. 1390-1398
Author(s):  
M A. Bryzgalina ◽  

This paper discusses the implementation of digital technologies in the production sector and business processes of agricultural enterprises in Russia. Implementation of digitalization into the economic entities’ business activity is necessary in order not only to increase the speed of their functioning several times, but also to open up new, broader opportunities for their development in the future. Currently, in the Russian Federation, the main leaders in the development of digital technologies are, first of all, IT companies, as well as organizations operating in the field of media, finance and insurance. The level of digitalization in the real sector of the economy is significantly lower, while the agricultural sector is in last place for this indicator. This article reflects the prerequisites for the development of the digital economy in the world, which include the automation of production technologies and business processes, as well as penetration into the social sphere of the countries of the global Internet and mobile communications. The author considered a number of interpretations of the concept of “digital economy”, of which, in her opinion, the most rational version of the definition of the term under consideration was selected. Within the framework of the study, the prerequisites for the effective implementation of innovative technologies in the economic and social spheres of enterprises’ activities were determined, and the main factors and conditions for the developing digital system of a particular country were established. In the presented work, the author identified a number of modern key problems that significantly impede the introduction of digital technologies in the production and economic activities of economic entities of Russia, especially in the field of agriculture. At the same time, quite popular and widespread advanced technologies are indicated, which are currently being successfully implemented in promising agricultural organizations of the country. With regard to the branches of agriculture in Russia, namely crop and livestock breeding, the most expedient areas for the introduction of advanced digital technologies into the business processes of agricultural enterprises are presented.


Sign in / Sign up

Export Citation Format

Share Document