Service failure recovery: The moderating impact of individual-level cultural value orientation on perceptions of justice

2006 ◽  
Vol 23 (3) ◽  
pp. 263-277 ◽  
Author(s):  
Paul G. Patterson ◽  
Elizabeth Cowley ◽  
Kriengsin Prasongsukarn
Keyword(s):  
Service Failure ◽  
Value Orientation ◽  
Failure Recovery ◽  
Cultural Value ◽  
Individual Level ◽  
Cultural Value Orientation

Cultural Value Orientation Scale

2013 ◽  
Author(s):  
Suman Niranjan ◽  
Vishal Gupta ◽  
Banu A. Goktan ◽  
Yu-Ha Cheung ◽  
Gonca Gunay ◽  
...  
Keyword(s):  
Value Orientation ◽  
Cultural Value ◽  
Orientation Scale ◽  
Cultural Value Orientation

Are more traditional employees less innovative? Colleagues' and leaders' influences matter

2017 ◽  
Vol 45 (4) ◽  
pp. 657-668 ◽  
Author(s):  
Qin Xu ◽  
Fangjun Li
Keyword(s):  
Transformational Leadership ◽  
Value Orientation ◽  
Moderating Effect ◽  
Cultural Value ◽  
Transformational Leader ◽  
Group Leaders ◽  
Group Context ◽  
Innovative Behaviors ◽  
Cultural Value Orientation

We examined how the cultural value orientation of employees' traditionality influences their innovative behaviors in a group context. Our belief was that the behavioral influence of traditionality on individual innovation would be contingent upon group traditionality and transformational leadership, as well as the combined moderating effect of these two variables. Participants were 282 employees and their 36 group leaders in a large telecommunication corporation in China. Results revealed that although traditionalists were superior to nontraditionalists in terms of individual innovation, the latter group exhibited greater potential for innovative behaviors when their colleagues were less traditional and/or when they were led by a transformational leader. Moreover, traditionalists were found to be more innovative than nontraditionalists were when group traditionality was high and transformational leadership was low. Research limitations and implications of the findings are discussed.

Social presence and service satisfaction: The moderating role of cultural value-orientation

2012 ◽  
Vol 11 (2) ◽  
pp. 170-176 ◽  
Author(s):  
Yi He ◽  
Qimei Chen ◽  
Dana L. Alden
Keyword(s):  
Social Presence ◽  
Value Orientation ◽  
Cultural Value ◽  
Service Satisfaction ◽  
Moderating Role ◽  
Cultural Value Orientation

Pengaruh Metode Mengajar Guru, Kebiasaan Belajar Siswa, Perhatian Orang Tua dan Orientasi Nilai Budaya terhadap Prestasi Belajar Akuntansi Dasar Siswa Kelas X AKL di SMK Negeri 2 Padang Tahun Ajaran 2020/2021

Horizon ◽  
2021 ◽  
Vol 1 (3) ◽  
pp. 531-542
Author(s):  
Desi Ramadhani ◽  
Ansofino Ansofino ◽  
Yesmira Syamra
Keyword(s):  
Data Analysis ◽  
Teaching Methods ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Value Orientation ◽  
Study Habits ◽  
Cultural Value ◽  
Learning Achievement ◽  
Sample Group ◽  
Cultural Value Orientation

This study aims to analyze 1.) teacher teaching methods affect learning achievement 2.) student study habits affect learning achievement 3.) parental attention affects learning achievement 4.) cultural value orientation affects learning achievement 5.) teaching methods teachers, student study habits, parental attention and cultural value orientation have a simultaneous effect on the basic accounting learning achievement of class X AKL students iat SMK Negeri 2 Padang. This type of research is associative and descriptive. The population of this study was the students of class X AKL SMK Negeri 2 Padang totaling 180 people. The sampling technique used stratified random sampling with a total sample of 80 people. Data analysis using multiple linear regression analysis and hypothesis testing using f test and t test. Data analysis was assisted by SPSS version 16 and eviews version 8. The results of the study show that: 1.) Teacher's teaching methods greatly affect learning achievement, a greater influence is found in the sample group of workers 2.) Student learning habits greatly affect learning achievement, a greater influence is found in the sample group of workers, 3.) Parents' attention greatly affects learning achievement. The greater influence is found in the non-labor sample group. 4.) Cultural value orientation greatly affects learning achievement, the greater influence is found in the labor sample group.Kata Kunci : Prestasi , Metode, Kebiasaan, Perhatian, Orientasi

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