The role of IT human capability in the knowledge transfer process in IT outsourcing context

2011 ◽  
Vol 48 (1) ◽  
pp. 53-61 ◽  
Author(s):  
Joo Yeon Park ◽  
Kun Shin Im ◽  
Joon S. Kim
2013 ◽  
Vol 28 (1) ◽  
pp. 10-25 ◽  
Author(s):  
Isabella R. Hatak ◽  
Dietmar Roessl

This article discusses the challenges of knowledge management within intrafamily succession against the background of the knowledge-based view. As a knowledge transfer is crucial for a successful business continuation, factors that promote the interpersonal knowledge transfer are identified. Since the quality of the relationship between successor and predecessor is considered a key determinant of knowledge transfer, the role of relational competence in the knowledge transfer process is analyzed. A laboratory experiment ( N = 107) was conducted to test the derived hypotheses. In its conclusion, the article presents the empirically confirmed strong relationship between relational competence and knowledge transfer within intrafamily succession.


2019 ◽  
Vol 10 (1) ◽  
pp. 164-179
Author(s):  
Janusz Opiła

Abstract Background: Efficient management of the knowledge requires implementation of new tools and refinement of the old ones - one of them is visualization. As visualization turns out to be an efficient tool for transfer of acquired knowledge, understanding of the influence of visualization techniques on the process of knowledge sharing is a necessity. Objectives: The main objective of the paper is to deepen the understanding of the relation of visualization to other knowledge sharing paths. The supplementary goal is a discussion of constraints on visualization styles in relation to readability and efficiency. Methods/Approach: Due to the ambiguous nature of the problem, case analysis was selected as a research method. Two research papers have been selected for that. The first one focused on agrotourism, introduces a general use theoretical tool suitable for various purposes, such as consumer sentiment analysis. The second one evaluates possibilities of revealing an implicit organizational structure of an organization by means of visual analysis using interaction graphs. Results: Visualization is an important part of data analysis and knowledge transfer process. Hybrid visualization styles enhance information density but may decrease clarity. Conclusions: In order to maximise the role of visualization in a knowledg tranfer process, the special care must be devoted to clarity, the optimal level of details and information density in order to avoid obfuscation.


Author(s):  
P. Gottschalk

In this chapter, we cover some topics that contribute to a broader understanding of the role of IT outsourcing. We start by presenting value configurations consisting of primary and secondary activities in order to understand the role of IS/IT in different value configurations such as value chains, value shops, and value networks. Next, we look at electronic business infrastructure, where the extent of IT outsourcing can be determined by choosing from a list of 70 infrastructure services. E-business has a double role here, as an outsourced IT function more and more will be handled electronically. This means that the transactions between vendor and client after outsourcing will be conducted as electronic business. Third, we present a vendor value proposition that explains why a vendor may create value for the client because of its complementary competencies. Then, we look at IT function organization, outsourcing performance, and successful relationships. We conclude this chapter by discussing opportunities and threats in IT outsourcing.


Author(s):  
Enrico Scarso

This chapter discusses the role of online knowledge mediator, an entity that occupies an intermediate position in a knowledge transfer/exchange between a source and a receiver, and whose task is to assist and facilitate the knowledge transfer process, when performed through the use of Internet-based technologies to a significant degree. In the present rapidly evolving world of Internet, many types of virtual knowledge mediators continue to come out with different features and functions. Despite their growing diffusion, little effort has been devoted to examine their practices thoroughly. In light of this, the chapter aims to develop an analytical framework that could be of use to a deeper and more systematic investigation of these new economic agents. It is a two-dimensional framework, since it is based on two complementary, conceptual views of the knowledge transfer process, that is, the cognitive and the economic one.


2014 ◽  
Vol 10 (1) ◽  
Author(s):  
Dalibor Stanimirović ◽  
Mirko Vintar

Public sector management in Slovenia has been following the trends in information technology (IT) outsourcing since the mid-nineties of the last century. Being aware of the complex role of IT in modern public sector organizations and its ubiquitous implications, the paper focuses on in-depth analysis of the critical success factors, benefits and risks within the concept of IT outsourcing, while employing the international studies and primarily the results of own research examining the current situation and identifying the main drivers for IT outsourcing in Slovenian municipalities. The paper additionally analyses the material, procedural and other relevant aspects within the process of IT outsourcing, provides an overview of its potentially positive and negative implications and eventually presents a contextual framework for management of IT outsourcing along with applicable guidelines for effective utilization and implementation of IT outsourcing in the public sector.


2018 ◽  
Vol 24 (3) ◽  
pp. 519-533 ◽  
Author(s):  
Alberto Ferraris ◽  
Gabriele Santoro ◽  
Veronica Scuotto

Purpose This paper aims to investigate the relationship between the level of subsidiaries’ internal and external relational embeddedness and the degree of subsidiaries’ knowledge transfer. More specifically, the aim is to explore dual embeddedness of subsidiaries involved in the knowledge transfer process within multinational corporations’ (MNCs) network. Design/methodology/approach The authors empirically analyse 165 European subsidiaries to demonstrate the crucial role of dual relational embeddedness in the transfer of knowledge within MNCs. Data were collected via a close-ended questionnaire and processed through an ordinary least squares regression model. Findings Results show that internal embeddedness directly and positively influences the degree of subsidiaries’ knowledge transfer, whereas external embeddedness does not. Notwithstanding, a higher level of both types of embeddedness – known as dual embeddedness – generates multiplicative and positive effects on the degree of subsidiaries’ knowledge transfer. Practical implications Best practices and relevant knowledge follow a reverse transfer of knowledge from the subsidiaries to the internal MNC network that is facilitated by the relational embeddedness of subsidiaries. This has resulted in developing a dual embeddedness, which introduces new routines and scripts, as well as more relational links. Originality/value The research emphasises the relevance of the knowledge transfer process in multiple directions, evoking the central role of dual-embedded subsidiaries.


2012 ◽  
Vol 3 (4) ◽  
pp. 159-160
Author(s):  
Megha Vashishth ◽  
Keyword(s):  

Author(s):  
Oksana Galchuk

The theme of illegitimacy Guy de Maupassant evolved in his works this article perceives as one of the factors of the author’s concept of a person and the plane of intersection of the most typical motifs of his short stories. The study of the author’s concept of a person through the prism of polivariability of the motif of a bastard is relevant in today’s revision of traditional values, transformation of the usual social institutions and search for identities, etc. The purpose of the study is to give a definition to the existence specifics of the bastard motif in the Maupassant’s short stories by using historical and literary, comparative, structural methods of analysis as dominant. To do this, I analyze the content, variability and the role of this motive in the formation of the Maupassant’s concept of a person, the author’s innovations in its interpretation from the point of view of literary diachrony. Maupassant interprets the bastard motif in the social, psychological and metaphorical-symbolic sense. For the short stories with the presentation of this motif, I suggest the typology based on the role of it in the structure of the work and the ideological and thematic content: the short stories with a motif-fragment, the ones with the bastard’s leitmotif and the group where the bastard motif becomes a central theme. The Maupassant’s interpretation of the bastard motif combines the general tendencies of its existence in the world’s literary tradition and individual reading. The latter is the result of the author’s understanding of the relevant for the era issues: the transformation of the family model, the interest in the theory of heredity, the strengthening of atheistic sentiments, the growth of frustration in the system of traditional social and moral values etc. This study sets the ground for a prospective analysis of the evolution the bastard motif in the short-story collections of different years or a comparative study of the motif in short stories and novels by Maupassant.


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