Effects of online retailer after delivery services on repurchase intention: An empirical analysis of customers’ past experience and future confidence with the retailer

2020 ◽  
Vol 54 ◽  
pp. 101942 ◽  
Author(s):  
Muhammad Kashif Javed ◽  
Min Wu
Keyword(s):  
Empirical Analysis ◽  
Past Experience ◽  
Repurchase Intention ◽  
Online Retailer ◽  
Delivery Services

Empirical Analysis on Customer of Food Delivery Services in Rural Areas

2015 ◽  
Vol 50 (3) ◽  
pp. 324-330
Author(s):  
Keishi Tanimoto ◽  
Hiromi Kuramochi ◽  
Satoshi Tsuchiya
Keyword(s):  
Empirical Analysis ◽  
Rural Areas ◽  
Food Delivery ◽  
Delivery Services

scholarly journals KEPERCAYAAN DAN MINAT MENGGUNAKAN KEMBALI MERUPAKAN FAKTOR DARI INDUSTRI JASA PENGIRIMAN

2017 ◽  
Vol 2 (3) ◽  
pp. 27-32
Author(s):  
Fitrahtul Mutia ◽  
Agus Rahayu ◽  
Bambang Widjajanta
Keyword(s):  
Data Analysis ◽  
Random Sampling ◽  
Computer Software ◽  
Simple Random Sampling ◽  
Internet Usage ◽  
The Internet ◽  
Repurchase Intention ◽  
Business Opportunity ◽  
Article Type ◽  
Delivery Services

One of business potential that growing along with the emerge of the internet usage is e-commerce. The development of e-commerce create a dynamic and competitive business competition. Delivery Services Provider become one of the biggest business opportunity that grow in this field, this service become key to determine how good an online transaction is. The trust that consumers give to the company is key to build a good buying environment. This research is propose to discover depiction of users trust on Pos Indonesia Pusat services in Bandung City, discover depiction of repurchase intention trend on users of Pos Indonesia Pusat in Bandung City and to discover the influence of trust to repurchase intention trend on users of Pos Indonesia Pusat in Bandung City. Type of research that used is verified descriptive and explanatory survey as the method with the technique of simple random sampling with sum of the sample is 130 respondent. Technique that used for the data analysis are structural equal model with the assist of a computer software of SPSS AMOS 22.0. Result of this research in general shows a significant influence of trust to repurchase intention trend. The increase the repurchase intention trend, company should make a strategy to leave a good impression on consumers and build a connection with users. Trust as the dominant influencing variabel should be controlled directly by company. Keywords:trust, repurchase intention,  Article Type: Research Paper

scholarly journals A Study on Service Failure That Influence Repurchase Intention in Online Retailing: A Study among Online Shoppers in Klang Valley

2019 ◽  
Vol 136 ◽  
pp. 04088
Author(s):  
Tan Chee How ◽  
Ho Khang Yi ◽  
Salini Devi Rajendran
Keyword(s):  
Service Failure ◽  
Competitive Advantages ◽  
Repurchase Intention ◽  
Online Retailing ◽  
Online Retailer ◽  
Operation Performance ◽  
Service Failures ◽  
Market Shares ◽  
Potential Market ◽  
Online Shoppers

Online retailing sector is a huge potential market with boundless prospect, so now, reducing service failures and increasing customers’ repurchase intention has become the first mission for every online retailer in order to increase their competitive advantages and market shares and to become the industry leader. The goals of this study is to identify the types of service failures that the online shoppers experiencing and which service failure is most critical toward repurchase intention of online shoppers. SPSS statistics analysis method has been used to analyze the data collected from the respondents. According to the result, it confirms that there are five types of service failures have significant relationship to the repurchase intention of online shippers. This study may likely to be a reference for related online retailer to examine their operation performance and customer loyalty in order to provide better services and boost up business in online retailing industry.

Above and beyond the content: Feelings influence mental simulations

2020 ◽  
Vol 43 ◽  
Author(s):  
Kellen Mrkva ◽  
Luca Cian ◽  
Leaf Van Boven
Keyword(s):  
Mental Representation ◽  
Mental Simulation ◽  
Past Experience ◽  
Prediction Errors

Abstract Gilead et al. present a rich account of abstraction. Though the account describes several elements which influence mental representation, it is worth also delineating how feelings, such as fluency and emotion, influence mental simulation. Additionally, though past experience can sometimes make simulations more accurate and worthwhile (as Gilead et al. suggest), many systematic prediction errors persist despite substantial experience.

Statistics and parallaxes

1978 ◽  
Vol 48 ◽  
pp. 7-29
Author(s):  
T. E. Lutz
Keyword(s):  
Experimental Design ◽  
Statistical Methods ◽  
Review Paper ◽  
Systematic Errors ◽  
Past Experience ◽  
Random Errors ◽  
Trigonometric Parallaxes ◽  
Systematic And Random Errors

This review paper deals with the use of statistical methods to evaluate systematic and random errors associated with trigonometric parallaxes. First, systematic errors which arise when using trigonometric parallaxes to calibrate luminosity systems are discussed. Next, determination of the external errors of parallax measurement are reviewed. Observatory corrections are discussed. Schilt’s point, that as the causes of these systematic differences between observatories are not known the computed corrections can not be applied appropriately, is emphasized. However, modern parallax work is sufficiently accurate that it is necessary to determine observatory corrections if full use is to be made of the potential precision of the data. To this end, it is suggested that a prior experimental design is required. Past experience has shown that accidental overlap of observing programs will not suffice to determine observatory corrections which are meaningful.

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