Relationship of nurses’ assessment of organizational culture, job satisfaction, and patient satisfaction with nursing care

2002 ◽  
Vol 39 (1) ◽  
pp. 79-84 ◽  
Author(s):  
Huey-Ming Tzeng ◽  
Shaké Ketefian ◽  
Richard W. Redman
Keyword(s):  
Job Satisfaction ◽  
Organizational Culture ◽  
Patient Satisfaction ◽  
Nursing Care ◽  
Relationship Of

Mediating Role Of Organizational Culture In The Relationship Of Emotional Intelligence And Job Satisfaction-Using Process Macro

2019 ◽  
Vol 118 (4) ◽  
pp. 21-27
Author(s):  
Joiceswarnalatha R ◽  
Dr.V.Murali Krishna
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Organizational Culture ◽  
Mediation Effect ◽  
Mediating Role ◽  
Technology Sector ◽  
Gdp Growth Rate ◽  
Relationship Of ◽  
Process Macro

The Information Technology sector is one of the best contributing sectors to the Indian GDP growth rate. Even though it is contributing the best, but there are certain issues like frequent movement of the employees’ from one organization to other and the IT companies often using the retrenchment policies in their organization. Here rises the question of job satisfaction, emotional intelligence levels of the employees’ and organizational culture. The main purpose of the study is to find the mediating role of organizational culture in between the emotional intelligence and job satisfaction levels of the employees’. 463 is the sample size and the sample unit is IT professional working at Hyderabad, Telangana. Regression and PROCESS MACRO are the tools used. Emotional intelligence levels of the employees’ were found to have moderately significant impact on Organizational culture and job satisfaction. Process Macro plugin is used for testing the mediation effect. Organizational culture was found to be significantly mediating between Emotional intelligence and job satisfaction

Organizational Culture Manifesting in Employees Personal Variables: A Study of Associates of Delhi Metro Rail Corporation (DMRC)

Paradigm ◽  
2007 ◽  
Vol 11 (2) ◽  
pp. 23-27
Author(s):  
Anu Singh Lather ◽  
Sangeeta Mohan
Keyword(s):  
Job Satisfaction ◽  
Organizational Culture ◽  
Risk Taking ◽  
Significant Negative Correlation ◽  
Cultural Variables ◽  
Personal Variables ◽  
Organizational Risk ◽  
Relationship Of ◽  
The Relationship ◽  
Positive Effect

The main objectives of this study have been to determine the relationship of cultural variables with job satisfaction and stress, and also to see the effects of cultural variables on job satisfaction and stress. In order to complete the study a sample comprising 100 associates of Delhi Metro Rail Corporation was selected. The sample consisted of executives and nonexecutives. The study focuses on the various dimensions of organizational culture and their interrelationship with job satisfaction and job stress. Pearson's correlation has been applied to study interrelationship between organizational culture and job satisfaction, cultural variables and also stress. The results reveal that there is a significant negative correlation between power orientedness and job satisfaction to a significant level. At the same time, the study has further revealed a significant positive correlation between organizational risk-taking and stress. Regression was applied to see the effect of power-orientedness on job satisfaction. The study shows a significant positive effect of organizational risk-taking on stress.

The Effect of Leadership Style and Organizational Culture on Employee Performance Through Job Satisfaction as an Intervening Variable at Telkom Indonesia Regional VII Division

2019 ◽  
Vol 1 (3) ◽  
pp. 37-50
Author(s):  
Ilham Himawan ◽  
Idrus Taba ◽  
Andi Reni
Keyword(s):  
Job Satisfaction ◽  
Organizational Culture ◽  
Leadership Style ◽  
Employee Performance ◽  
Primary Data ◽  
Full Time ◽  
Relationship Of ◽  
The Relationship ◽  
Intervening Variables ◽  
Positive Effect

This study aims to determine the relationship of leadership style and organizational culture on employee performance through job satisfaction as intervening variables in Telkom Indonesia Regional VII Division. The population of the study is based on managerial & staff job positions consisting of 62 respondences from 161 full-time employees of Indonesia state-owned telecommunication company, Telkom Indonesia Regional VII Division. This research used quantitive methods. The primary data were collected by the questionnaire as the instrument to prove the results of the study. By using Smart Partial Least Squares (PLS), the analysis of collected data revealed and to test the hypotheses. According to the findings of this research supported the positive effect of leadership style, organizational culture, and job satisfaction through employee performances. The hypotheses analysis in the study has no significant effect of leadership style on employee performance, whereas job satisfaction as partial mediating.

scholarly journals The Effects of Leadership, Competence, and Organizational Culture on Employee Performance Mediated By Employee Satisfaction

2021 ◽  
Vol 3 (2) ◽  
pp. 332-346
Author(s):  
Triono Nugroho ◽  
Anita Erari ◽  
Sandra Sukmaning Adji
Keyword(s):  
Job Satisfaction ◽  
Organizational Culture ◽  
Structural Equation ◽  
Employee Performance ◽  
Equation Model ◽  
Partial Least Square ◽  
Least Square ◽  
Leadership Competence ◽  
Relationship Of ◽  
The Relationship

Improving employee performance is an important and mandatory thing to be realized, especially in local government organizations. This study aims to determine and analyze the influence of leadership, competence and organizational culture on employee performance mediated by employee job satisfaction. This research was conducted on the employees of the Department of Investment and One Stop Services (DPMPTSP) of Yapen Islands Regency with a population of 32 employees, where all employees were used as samples. The independent variables in this study are leadership, competence and organizational culture, while the dependent variable is employee performance mediated by job satisfaction. The research data was obtained by distributing questionnaires and then measuring the variables using a Likert scale. Furthermore, the data were analyzed using a Structural Equation Model (SEM) approach based on Partial Least Square (PLS), namely Smart-PLS version 3. The results showed that: 1) leadership had no significant effect on employee performance, but had a significant effect on job satisfaction; 2) competence has a significant effect on employee performance, but is not significant in influencing job satisfaction; 3) organizational culture has a significant effect on employee performance and job satisfaction; 4) job satisfaction has a significant effect on employee performance; 5) job satisfaction can mediate the relationship of leadership to employee performance, but cannot mediate the relationship of competence and organizational culture to employee performance.

HUBUNGAN KUALITAS PELAYANAN KEPERAWATAN DENGAN TINGKAT KEPUASAN PASIEN RAWAT INAP DI IRINA A RSUP PROF DR R D KANDOU MANADO

e-NERS ◽  
2013 ◽  
Vol 1 (1) ◽  
Author(s):  
Angela Christin Tiwa ◽  
Jimmy Posangi ◽  
Herman Warouw
Keyword(s):  
Patient Satisfaction ◽  
Nursing Care ◽  
Chi Square ◽  
Cross Sectional ◽  
Patient’S Satisfaction ◽  
Care Services ◽  
Relationship Of ◽  
The Relationship ◽  
Quality Of Nursing

Abstract: A service although can be counted satisfy to patient but the aplication do not according to the ethical code and atandart, it is not a quality service. It is, therefore very important the role of  nursing care is very important the affect the patient's satisfaction. The purpose of research know is to the relationship of quality nursing care to the level of satisfaction of hospitalized patients at the department of Irina A Prof Dr R D Kandou Manado. The study design is using observational analytic cross-sectional approach. The Population of the patients who cared at department of Irina A Prof Dr R D Kandou Manado with the average of 180 patients a month. Sixtyvive samples were used in this research . The data is processed by using univariate and bivariate chi square calculations. The results show the relationship of quality nursing care to inpatient satisfaction majority of good quality (58.5%) and poor (41.5%) and to the satisfaction of the majority of the patients were less satisfied (50.8%) and the satisfied (49.2%). As a Conclusion, there is a significant correlation between the quality of nursing care with the patient satisfaction and quality of serviceis assumed as good. As a suggestion the quality of nursing care services of hospital management should be further enhance which can support the profesionalism of the nurses, so the patient satisfaction archieved can be maximized. Keywords: nursing service, patient satisfaction.     Abstrak: Suatu pelayanan sekalipun di nilai dapat memuaskan pasien tetapi penyelenggaraannya tidak sesuai dengan kode etik dan standar bukanlah pelayanan yang bermutu. Oleh karena itu perawat sangat berperan penting dalan pelayanan keperawatan karena berpengaruh dengan kepuasan pasien. Tujuan penelitin mengetahui hubungan kualitas pelayanan keperawatan dengan tingkat kepuasan pasien rawat inap di Irina A RSUP Prof Dr R D Kandou Manado. Desain penelitian observasional analitik dengan pendekatan cross sectional. Populasi seluruh pasien yang berada di ruang rawat inap Irina A RSUP Prof Dr R D Kandou Manado dengan rata-rata pasien per bulan sebanyak 180. Sampel penelitian 65 pasien. Data diolah secara univariat dan bivariat dengan menggunakan perhitungan chi square. Hasil penelitian menunjukkan hubungan kualitas pelayanan keperawatan dengan tingkat kepuasan pasien rawat inap mayoritas kuaitas pelayanan keperawatan yang baik (58,5%) dan yang kurang baik (41,5%) dan untuk kepuasan mayoritas pasien kurang puas (50,8%) dan yang puas (49,2%). Kesimpulan terdapat hubungan  yang bermakna antara kualitas pelayanan keperawatan dengan tingkat kepuasan pasien dan kualitas pelayanannya sudah baik. Saran pihak manajemen rumah sakit hendaknya lebih meningkatkan lagi kualitas pelayanan keperawatan yang dapat menunjang profesionalitas seorang perawat sehingga tingkat kepuasan  pasien bisa maksimal. Kata Kunci: pelayanan keperawatan,  kepuasan pasien.

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