A framework for quality management research and an associated measurement instrument

1994 ◽  
Vol 11 (4) ◽  
pp. 339-366 ◽  
Author(s):  
Barbara B. Flynn ◽  
Roger G. Schroeder ◽  
Sadao Sakakibara
Keyword(s):  
Quality Management ◽  
Measurement Instrument ◽  
Management Research

Developing a measurement scale for organizational learning capabilities in China

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Wanwen Dai ◽  
Jan Ketil K. Arnulf ◽  
Laileng Iao ◽  
Meng Liang ◽  
Haojin Dai
Keyword(s):  
Factor Analysis ◽  
Organizational Learning ◽  
Chinese Culture ◽  
Ecological Validity ◽  
Three Dimensional ◽  
Measurement Instrument ◽  
Measurement Scale ◽  
Management Research ◽  
Learning Capability ◽  
Content Type

Purpose The purpose of this study was to develop a measurement instrument for organizational learning capability (OLC) in a Chinese management context. Previous research has indicated a need for measurement instruments with proven ecological validity in China, because the learning capability of organizations is influenced by the organization’s external environment. Design/methodology/approach The authors followed a consequent inductive procedure from item sampling through exploratory factor analysis (EFA) to confirmatory factor analysis (CFA) and nomological validation. The initial part sampled relevant descriptors from a diverse sample of 159 employees from heterogeneous backgrounds in China. After sorting by an expert panel, EFA of data from a sample of 161 executive students yielded a three-dimensional construct comprising knowledge acquisition, knowledge sharing and knowledge utilization. These three constructs were again tested in CFA using a sample of 357 employees from five companies. Findings The findings across the three samples resulted in a three-dimensional measurement scale that is called as the organizational learning capability questionnaire (OLCQ). The OLCQ displayed high internal consistency, reliability and nomological validity. Research limitations/implications This focus of this study has only been to establish a measurement instrument that allows indigenous research on organizational learning in China. The approach was statistically driven grounded approach, not a theoretical assumption of learning mechanisms special to the Chinese culture. Further research is needed to estimate how this approach yields results that are different from other cultures or the extent to which our findings can be explained by features of the Chinese culture or business environment. Practical implications This study offers a practical measurement instrument to assess practical and scientific problems of organizational learning in China. Social implications The work here emphasizes the necessity of a knowledge sharing community for organizational learning to appear. It addresses a call for more indigenous Chinese management research. Originality/value The authors provide a measurement instrument for OLC with proven ecological validity and with promising consequences for research and practice in China. The instrument is empirically grounded in the practices and behaviors of Chinese managers, avoiding biases that stem from previously identified shortcomings in cross-cultural management research. To the knowledge, it is the first of its kind and a contribution to a call for indigenous management theories with contextual validity.

A techno-managerial approach in food quality management research

2006 ◽  
Vol 17 (7) ◽  
pp. 378-385 ◽  
Author(s):  
Pieternel A. Luning ◽  
Willem J. Marcelis
Keyword(s):  
Quality Management ◽  
Food Quality ◽  
Management Research

Measurement of Reliability of Test Instruments Through Management of Education and Psychology

2018 ◽  
Vol 2 (2) ◽  
pp. 149-158
Author(s):  
Dedi Royadi ◽  
Mohd Nasrun Mohd Nawi ◽  
Fitria Supyaningsih​
Keyword(s):  
Learning Outcomes ◽  
Measurement Errors ◽  
Measurement Instrument ◽  
Management Research ◽  
Measurement Instruments ◽  
Literature Study ◽  
Educational Management ◽  
Parallel Methods ◽  
Job Management ◽  
Ability Factor

At this time in the world of work or in job management workers are required to be able to solve problems that mean that in education and psychology management must be able to build or develop instruments in all fields of management. The development of measurement instruments in the field of psychology and education many assume the use of unidimensional measurements, which conceptually formulated that there is one type of ability factor, personality, character, and attitude measured by one measurement instrument. This study aims to allow readers to understand the notions of reliability, reliability of learning outcomes tests, general models of reliability, simple methods of estimating reliability, retesting methods, parallel methods, halves, moment product equations, Flanagan equations, Rulon equations, reliability coefficients , and standard measurement errors. In order for this management research to take place smoothly, the researcher uses the literature study method as his research method. Keywords: Educational management, Measurement Instruments, Reliability

An empirically validated quality management measurement instrument

2006 ◽  
Vol 13 (4) ◽  
pp. 493-522 ◽  
Author(s):  
Prakash J. Singh ◽  
Alan Smith
Keyword(s):  
Quality Management ◽  
Structural Equation ◽  
Theory Development ◽  
Empirical Support ◽  
Reliability And Validity ◽  
Measurement Instrument ◽  
Psychometric Validation ◽  
Equation Modeling ◽  
Content Type ◽  
Manufacturing Organizations

PurposeTo develop a quality management (QM) measurement instrument that has sound psychometric properties and recognizes a key feature of the field, i.e. QM is currently characterized by three competing approaches: standards‐based; prize‐criteria; and, elemental implementation approaches.Design/methodology/approachThe three disparate approaches were analyzed to identify sets of key constructs and associated items. The assembled instrument was empirically validated through a survey of 418 Australian manufacturing organizations. A full set of reliability and validity tests were performed. Wherever applicable, confirmatory approach using structural equation modeling was used.FindingsThe results of psychometric tests suggest that the constructs of the three approaches have good empirical support. In the manner in which the instrument is presented, it is possible to separately measure constructs related to each of the three approaches.Research limitations/implicationsThe measurement instrument has been validated with manufacturing organizations from Australia. It is applicability to other industry sectors or country contexts needs to be verified.Practical implicationsPractitioners and consultants can use the measurement instrument for conducting QM benchmarking exercises within and across organizations. Researchers can use the instrument in future studies for, inter alia, theory development in the area.Originality/valueThe measurement instrument overcomes the shortcomings of the existing instruments by explicitly including all three practical approaches to quality management. Also, a rigorous psychometric validation process is adopted that provides credible outcomes.

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