Humor Makes Them Want to Stay
Abstract. We investigate the relationship between humor in leadership and turnover intentions and focus on benign and aggressive humor. We propose indirect relationships between both benign and aggressive humor and turnover intentions via cynicism toward the leader. We expect communication satisfaction to moderate these relationships. In our survey study, we found a negative relationship between benign humor and cynicism, while aggressive humor in leadership was positively related to cynicism. We found indirect effects of benign and aggressive humor on turnover intentions mediated via cynicism. The indirect effect of benign humor was moderated by communication satisfaction in a way that benign humor was more strongly related to cynicism and indirectly to turnover intentions if communication satisfaction was low. The indirect effect of aggressive humor on turnover intentions was not moderated by communication satisfaction. Our study underlines the necessity to distinguish between benign and aggressive humor and to further explore its boundary conditions.