scholarly journals Challenges to Managing Virtual Teams in Georgian SMEs

2021 ◽  
Vol 119 ◽  
pp. 03003
Author(s):  
Anna Ābeltiņa ◽  
Ketevan Rizhamadze
Keyword(s):  
Virtual Teams ◽  
Organizational Support ◽  
Virtual Team ◽  
The Novel ◽  
Limited Data ◽  
Group Discussions ◽  
Team Members ◽  
Geographically Dispersed ◽  
Novel Coronavirus ◽  
Digital Training

The novel coronavirus pandemic has brought about an unprecedented economic and social crisis. The work methods have seen a significant change, and telework has experienced swift growth. The practical application of teleworking needs technology, social and organizational support. Employees who are less tech-savvy require digital training. There is limited data on this topic. Therefore, this research will contribute to a deeper understanding of the issue related to managing virtual teams. An objective of this study is to examine how virtual teams are developed and to identify the challenges to managing virtual reams in selected Georgian SMEs. This study seeks to obtain data that will help to analyze and review issues that arise in the process of managing diverse and geographically dispersed virtual teams. This research is constructed on a brief literature review, survey and focus group discussions among the representatives of SMEs operating in the financial and IT sector in Georgia. According to study findings, companies that pursue successful eleadership consider teleworking as an opportunity. The most interesting finding is that timely availability of necessary information, effective communication and well-defined tasks influence the collaboration between virtual team members and is pivotal whilst managing a virtual team.

Effective Virtual Teams

2011 ◽  
pp. 1272-1278
Author(s):  
D. Sandy Staples ◽  
Ian K. Wong ◽  
Ann-Frances Cameron
Keyword(s):  
Best Practices ◽  
Virtual Teams ◽  
Virtual Work ◽  
Virtual Team ◽  
Full Potential ◽  
Success Rates ◽  
Team Members ◽  
Geographically Dispersed ◽  
The Individual ◽  
Collocated Teams

Virtual teams are now being used by many organizations to enhance the productivity of their employees and to bring together a diversity of skills and resources (Gignac, 2005; Majchrzak, Malhotra, Stamps, & Lipnack, 2004), and it has been suggested that this will become the normal way of working in teams in the near future (Jones, Oyund, & Pace, 2005). Virtual teams are groups of individuals who work together from different locations (i.e., are geographically dispersed), work at interdependent tasks, share responsibilities for outcomes, and rely on technology for much of their communication (Cohen & Gibson, 2003). While the use of virtual teams is more common in today’s organization, working in these teams is more complex and challenging than working in traditional, collocated teams (Dewar, 2006), and success rates in virtual teams are low (Goodbody, 2005). This article suggests best practices that organizations and virtual team members can follow to help their virtual teams reach their full potential. In this article, virtual team best practices are identified from three perspectives: organizational best practices, team leadership best practices, and team member best practices. Ideas for best practices were identified from three sources: six case studies of actual virtual teams (Staples, Wong, & Cameron, 2004); the existing literature on virtual teams; and the existing literature on traditional (i.e., collocated) teams and telecommuting (i.e., research on virtual work at the individual level).

Managing Relationships in Virtual Team Socialization

2010 ◽  
pp. 1632-1642
Author(s):  
Shawn D. Long ◽  
Gaelle Picherit-Duthler ◽  
Kirk W. Duthler
Keyword(s):  
Virtual Teams ◽  
Communication Technology ◽  
Electronic Mail ◽  
Virtual Team ◽  
New Members ◽  
Team Members ◽  
Face To Face ◽  
Geographically Dispersed ◽  
Technological Advances ◽  
Organizational Work

The traditional organizational workplace is dramatically changing. An increasing number of organizations are employing workers who are physically and geographically dispersed and electronically dependent on each other to accomplish work (Gibson & Cohen, 2003; Griffith, Sawyer, & Neale, 2003). Recent technological advances, combined with more flexible job design, have helped increase the number of people working in distributed environments. Hence, more employees are working individually and on teams that seldom, if ever, meet face to face. These virtual employees have the same work responsibilities as traditional employees in addition to the challenge of operating within the dynamics of these newly designed mediated workplaces. Rapid developments in communication technology and the increasing influence of globalization and efficiency on organizations have significantly accelerated the growth and importance of virtual teams in contemporary workplaces. Virtual teams are becoming more commonplace because of the possibilities of a more efficient, less expensive, and more productive workplace. Additionally, distributed teams are less difficult to organize temporal organizational members than traditional co-located teams (Larsen & McInerney, 2002; Lurey & Raisinghani, 2001; Piccoli & Ives, 2003). Although there are apparent advantages of organizing work virtually, the challenge for new member integration lies in the fact that team members must communicate primarily through communication technology such as electronic mail, telephone, and videoconferencing or computer conferencing. This increased dependence on technology as a medium of communication significantly alters the way new members are socialized to work teams. Additionally, team members’ ability to use complex communication technologies varies across individuals. This variation potentially may lead to inter- and intra-group conflict, as well as creating organizational work ambiguity, which refers to the existence of conflicting and multiple interpretations of a work issue (Miller, 2006). This article addresses the challenges of virtual team socialization with regard to newcomer assimilation and how newcomer encounter is an embedded process of virtual team assimilation.

Relationship Building and the use of ICT in Boundary-Crossing Virtual Teams: A Facilitator's Perspective

2001 ◽  
Vol 16 (4) ◽  
pp. 205-220 ◽  
Author(s):  
David J. Pauleen ◽  
Pak Yoong
Keyword(s):  
Information And Communication Technologies ◽  
Virtual Teams ◽  
Organizational Support ◽  
Virtual Team ◽  
Relationship Building ◽  
Boundary Crossing ◽  
Working Relationships ◽  
Training Experience ◽  
Team Members ◽  
Information And Communication

Global virtual teams are playing an increasingly important role in international business by offering organizations the opportunity for reaching beyond traditional boundaries. However, their use has outpaced our understanding of their dynamics and unique characteristics. For example, global, multicultural, interorganizational, virtual teams and the effective use of information and communication technologies (ICTs) present real and compelling challenges to facilitators, but they also present teams with unparalleled opportunities for expanding on perspectives, approaches and ideas. However, crossing organizational, cultural and time and distance boundaries requires training, experience and organizational support. While research shows that the development of personal relationships between virtual team members is an important factor in effective working relationships, little research has been conducted on the effects of crossing organizational, cultural and time and distance boundaries on relationship building in virtual teams. This paper reports on a field study of New Zealand-based virtual team facilitators working with boundary-spanning virtual teams. From a facilitator's perspective, boundary-crossing issues (organizational, cultural, language and time and distance) can affect relationship building in many important ways. For instance, facilitators found that organizational boundary crossing was affected by differing organizational cultures and policies, while working across cultures required awareness and adjustment in relationship-building expectations and strategies. Crossing time and distance barriers necessitated the skilful use of synchronous and asynchronous ICTs and communication channels. These findings will be explored and the implications for practice and research will also be discussed.

scholarly journals An Exploration of the Moderating Effect of Work Motivation on the Relationship between Utilization of Virtual Team Effectiveness Attributes and Work Satisfaction: A Mixed Methods Study

2015 ◽  
Vol 1 (2) ◽  
pp. 86
Author(s):  
Frederick Carl Day ◽  
Mark Edward Burbach
Keyword(s):  
Mixed Methods ◽  
Virtual Teams ◽  
Organizational Support ◽  
Team Effectiveness ◽  
Work Satisfaction ◽  
Virtual Team ◽  
Unique Challenge ◽  
Team Members ◽  
Quantitative Results ◽  
The Relationship

<p>A unique challenge for organizations is in leading diverse, dispersed teams whose members are motivated to work independently, but are willing to collaborate. The purpose of this study was to gain an understanding of how nuanced variations in motivational patterns influences the relationship between work satisfaction and virtual team effectiveness. A sequential, mixed methods design was used to analyze and explain the moderating effects of motivational orientation on this relationship. In the first, quantitative phase, participating virtual team members completed an online survey with items comprising the five motivation source scales from the Motivation Sources Inventory, work satisfaction, and eleven variables measuring utilization of virtual team effectiveness attributes from the Virtual Teams Survey. Seven hypotheses were tested, with support found for three of the hypotheses. Work satisfaction and utilization of the virtual team effectiveness attributes were found to be positively correlated. Support was also found for hypotheses that the relationship between work satisfaction and utilization of the virtual team effectiveness attributes will be stronger for virtual team members (VTMs) with low self-concept external and / or moderate or high goal internalization patterns. In the second, qualitative phase, follow-up interviews were conducted to support and provide rationale for the quantitative results. Qualitative analysis of interviews revealed three major themes focused on concerns regarding team leadership, organizational support, and technology. Viewed in context with the quantitative results, the themes suggest that work satisfaction may be improved for most VTMs, regardless of motivation pattern, by str igning rewards with goals, and enhancing the technology used for team communication.</p><div> </div>

Managing Relationships in Virtual Team Socialization

2010 ◽  
pp. 2510-2516
Author(s):  
Shawn D. Long ◽  
Gaelle Picherit-Duthler ◽  
Kirk W. Duthler
Keyword(s):  
Virtual Teams ◽  
Communication Technology ◽  
Electronic Mail ◽  
Virtual Team ◽  
New Members ◽  
Team Members ◽  
Face To Face ◽  
Geographically Dispersed ◽  
Technological Advances ◽  
Organizational Work

The traditional organizational workplace is dramatically changing. An increasing number of organizations are employing workers who are physically and geographically dispersed and electronically dependent on each other to accomplish work (Gibson & Cohen, 2003; Griffith, Sawyer, & Neale, 2003). Recent technological advances, combined with more flexible job design, have helped increase the number of people working in distributed environments. Hence, more employees are working individually and on teams that seldom, if ever, meet face to face. These virtual employees have the same work responsibilities as traditional employees in addition to the challenge of operating within the dynamics of these newly designed mediated workplaces. Rapid developments in communication technology and the increasing influence of globalization and efficiency on organizations have significantly accelerated the growth and importance of virtual teams in contemporary workplaces. Virtual teams are becoming more commonplace because of the possibilities of a more efficient, less expensive, and more productive workplace. Additionally, distributed teams are less difficult to organize temporal organizational members than traditional co-located teams (Larsen & McInerney, 2002; Lurey & Raisinghani, 2001; Piccoli & Ives, 2003). Although there are apparent advantages of organizing work virtually, the challenge for new member integration lies in the fact that team members must communicate primarily through communication technology such as electronic mail, telephone, and videoconferencing or computer conferencing. This increased dependence on technology as a medium of communication significantly alters the way new members are socialized to work teams. Additionally, team members’ ability to use complex communication technologies varies across individuals. This variation potentially may lead to inter- and intra-group conflict, as well as creating organizational work ambiguity, which refers to the existence of conflicting and multiple interpretations of a work issue (Miller, 2006). This article addresses the challenges of virtual team socialization with regard to newcomer assimilation and how newcomer encounter is an embedded process of virtual team assimilation.

Are All Lockdown Teams Created Equally? Work Characteristics and Team Perceived Virtuality

2021 ◽  
pp. 104649642199789
Author(s):  
Patrícia L. Costa ◽  
Lisa Handke ◽  
Thomas A. O’Neill
Keyword(s):  
Virtual Teams ◽  
Organizational Support ◽  
Latent Profile Analysis ◽  
Profile Analysis ◽  
Structural Features ◽  
Pivotal Role ◽  
Work Characteristics ◽  
Team Members ◽  
Latent Profile

Team virtuality has been mostly conceptualized as structural features, such as the percentage of time team members communicate via technology. However, the perception of distance and of information deficits (team perceived virtuality, TPV) may be an indispensable construct to understand virtual teams’ functioning. The lockdowns imposed on most countries due to COVID-19 created virtual teams with high degrees of structural virtuality. With structural virtuality held constant among teams, we explore configurations of work characteristics (autonomy, interdependence, and organizational support) that influence TPV. With a sample of 296 multinational workers, a Latent Profile Analysis identified four distinct profiles of those work characteristics. Those profiles related differently to TPV. Contrary to previous findings, interdependence seems to play an important role in these teams high in structural virtuality when their autonomy is also high, highlighting the pivotal role of frequent interaction among team members, under conditions of high structural virtuality.

Mobile Collaboration Support for Virtual Teams

2017 ◽  
Vol 28 (3) ◽  
pp. 48-69 ◽  
Author(s):  
Keng Siau ◽  
Min Ling
Keyword(s):  
Virtual Teams ◽  
Virtual Team ◽  
Virtual Collaboration ◽  
Conceptual Foundation ◽  
Work Systems ◽  
Team Members ◽  
Development Teams ◽  
Geographically Distributed ◽  
Qualitative Technique ◽  
Sophisticated Technology

Organizations increasingly depend on virtual teams in which geographically distributed individuals use sophisticated technology to interact and collaborate. With the advancement of mobile and wireless technology, mobile support for collaboration among virtual team members is becoming increasingly important and popular. In this research, we study the values of mobile support for virtual team members. Using the qualitative technique, Value-Focused Thinking approach, proposed by Keeney, we interviewed 30 subjects who were involved in information systems development teams and asked them the values of mobile support for virtual collaboration. This study uses Alter's Work Systems Theory as the conceptual foundation.

scholarly journals The power of individual cultural values in global virtual teams

2012 ◽  
Vol 12 (2) ◽  
pp. 193-210 ◽  
Author(s):  
Audra I. Mockaitis ◽  
Elizabeth L. Rose ◽  
Peter Zettinig
Keyword(s):  
Cultural Values ◽  
Cultural Differences ◽  
Virtual Teams ◽  
Virtual Team ◽  
Global Teams ◽  
Global Virtual Teams ◽  
Team Processes ◽  
Team Members ◽  
Face To Face ◽  
The Relationship

This paper investigates the perceptions of members of 43 culturally diverse global virtual teams, with respect to team processes and outcomes. Despite widespread acknowledgement of the challenges presented by cultural differences in the context of global teams, little is known about the effect of these differences on team dynamics in the absence of face-to-face interaction. Using a student-based sample, we study the relationship between global virtual team members’ individualistic and collectivistic orientations and their evaluations of trust, interdependence, communication and information sharing, and conflict during the team task. Our results suggest that a collectivist orientation is associated with more favorable impressions regarding global virtual team processes and that cultural differences are not concealed by virtual means of communication.

Virtual Team Effectiveness

2017 ◽  
pp. 687-706 ◽  
Author(s):  
John R. Carlson ◽  
Dawn S. Carlson ◽  
Emily M. Hunter ◽  
Randal L. Vaughn ◽  
Joey F. George
Keyword(s):  
Virtual Teams ◽  
Team Effectiveness ◽  
Survey Methodology ◽  
Instant Messaging ◽  
Virtual Team ◽  
Interpersonal Processes ◽  
Mediated Communication ◽  
Team Members ◽  
Main Effect

The work of virtual teams is increasingly important to today's organizations, work that is accomplished predominantly via computer-mediated communication. The authors investigate the moderating role of experience with instant messaging on the team interpersonal processes (cohesion and openness) to team effectiveness relationship in virtual teams. Data were obtained from 365 virtual team members using survey methodology and analyzed using hierarchical moderated regression and multilevel analyses. They found that team cohesion has a main effect on team effectiveness. Team openness has a main effect and is moderated by experience with instant messaging, i.e., strengthens the relationship. Understanding the role of team interpersonal processes and the role of the communication media will allow managers to more effectively build virtual teams and provide effective training and support. Using the theoretical lens of channel expansion theory the authors expand theoretical, empirical and practical knowledge of this area.

Creating Positive Attitudes in Virtual Team Members

2011 ◽  
pp. 76-98 ◽  
Author(s):  
D. Sandy Staples ◽  
Ann Frances Cameron
Keyword(s):  
Case Studies ◽  
Virtual Teams ◽  
Interpersonal Skills ◽  
Virtual Team ◽  
Team Members ◽  
Positive Attitudes ◽  
Task Autonomy ◽  
Team Potency ◽  
Team Spirit ◽  
Input Variables

Patterns of what is required to enhance a virtual team member’s satisfaction with their work and with being part of the team, their commitment to the team, and their motivation with the project were identified via case studies of six employee virtual teams. Positive patterns were found between two or more of these outcome attitudes and the following input variables: significance of the task, task autonomy, interpersonal skills, team potency, and team spirit. Managing these input variables well would be important for organizations with virtual teams, because doing so could positively affect the team members’ attitudes toward the work, leading to enhanced productivity and effective behavior. Implications for practitioners and researchers are offered.

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