Expectations vs. experience

Interpreting ◽  
2019 ◽  
Vol 21 (2) ◽  
pp. 270-304 ◽  
Author(s):  
Kilian G. Seeber ◽  
Laura Keller ◽  
Rhona Amos ◽  
Sophie Hengl

Abstract The attitudes of interpreters providing video remote conference interpreting during the 2014 FIFA World Cup™ was analyzed using a mixed-methods approach. Quantitative and qualitative data pertaining to six deductive categories (general and specific attitudes towards remote interpreting, attitudes towards the work environment and the workspace, psychological and physiological wellbeing) were collected. Online questionnaires were completed both before and after the event and structured interviews were conducted on site during the event. Triangulation of results corroborates the technical feasibility of video remote interpreting, whilst highlighting aspects with a high potential to shape interpreters’ attitudes towards it. The quality of the technical team on site along with the availability of visual input in the entire conference room (including all speakers taking the floor) is key to offsetting the feeling of alienation or lack of immersion experienced by interpreters working with this technical setup. Suggestions for the improvement of key parameters are provided.

2013 ◽  
Vol 52 (5) ◽  
pp. 631-645 ◽  
Author(s):  
Kyriaki (Kiki) Kaplanidou ◽  
Kostas Karadakis ◽  
Heather Gibson ◽  
Brijesh Thapa ◽  
Matthew Walker ◽  
...  

2020 ◽  
Vol 8 (1) ◽  
pp. 88
Author(s):  
Danyah Fahad Alsayeud ◽  
Anas Hamed Almuhammadi

This study explores the perceptions of EFL instructors about their reflective practice and its effect on their professional development in a Saudi Arabian university. This study adopts an explanatory sequential mixed-methods approach to collect quantitative and qualitative data. Two study instruments were used; a survey questionnaire with a study sample of 100 male and female participants and semi-structured interviews with a study sample of seven female instructors. The findings show that some instructors in general have a positive perception of reflective practices and they utilize a diversity of reflective tools. Female instructors show a greater degree of involvement in a reflective practice than male instructors in three of the four examined dimensions (cognitive and meta-cognitive, moral and learner and reflective teaching in general). However, no significant difference is reported between males’ and females’ perceptions in terms of the fourth dimension (practical). Based on the findings, recommendations have been made to encourage reflective practices in the Saudi EFL context.


2020 ◽  
pp. 136078042094634
Author(s):  
Natalie Pitimson

The lived experience of returning to work after a bereavement remains relatively under researched. Within sociology, the notion of emotional labour has been explored at length, but the place and experience of grief in the workplace is less well understood. This research, framed by Hochschild’s work on feeling rules, focuses on professional individuals working in UK companies who agreed to discuss their experiences of returning to work after a bereavement, in terms of dealing with their own emotions and those of their colleagues, as well as navigating company policy in the area of compassionate leave. Qualitative data from seven semi-structured interviews were analysed, exposing key common emotional and experiential themes, particularly regarding disenfranchised grief, comfort in the familiarity of the work environment, and the impact of silent or awkward responses from colleagues. The emergent themes from the data were used to address the research objective of examining the relationship between grief, emotional labour, and the lived experience of returning to work after a bereavement.


Author(s):  
Shaya MacDonald ◽  
Susan Korol ◽  
Todd Vassallo ◽  
Cathy MacDougall

The current study evaluated the effectiveness of a novel three-hour Guided Mindfulness Program on participants’ management of depression, anxiety and stress. The intervention included an educational component emphasizing the psychological value of mindfulness practice combined with a practical training component in mindfulness techniques. The Depression Anxiety Stress Scale was administered at three points in time before and after participation in the program. Additionally, semi-structured interviews were conducted to explore perceived quality of life, happiness, and stress 4 to 8 weeks following the program. All participants reported improvements in overall well-being and reported significant decreases in negative affect when comparing pre-program scores (baseline) to follow-up scores. Notably, qualitative interview results indicated that participants attributed most positive post-program results to informal mindfulness practice.


2006 ◽  
Vol 70 (6) ◽  
pp. 509-530 ◽  
Author(s):  
Mark James ◽  
Geoff Pearson

In the months prior to the 2006 FIFA World Cup in Germany, the government funded a number of targeted policing operations aimed at securing Football Banning Orders against known or suspected football hooligans. This article is based on court observations and associated interviews carried out in early 2006 in and around Manchester. It evaluates the application process, the legal tests applied and the quality of the evidence relied on by courts when determining whether the imposition of a Football Banning Order is necessary to prevent future football-related disorder being committed by the respondent. In particular, the analysis focuses on whether the use of a civil procedure can continue to be justified in the light of the punitive length of and conditions attached to these Orders, whether the correct standard of proof is being applied by the court at all stages of the application and whether policing tactics are focused too narrowly on the securing of Football Banning Orders.


2021 ◽  
Vol 9 ◽  
Author(s):  
Jana Willems ◽  
Erik Farin-Glattacker ◽  
Thorsten Langer

Background: Spinal muscular atrophy (SMA) is a rare neuromuscular disease characterized by degeneration of the anterior horn cells in the spinal cord, resulting in muscle atrophy, and proximal muscle weakness. SMA presents with a wide range of symptoms requiring multiple clinical specialists and therapists. Integrating care between disciplines can be challenging due to the dynamic course of the disease, and great distances between specialist centers and local providers. Insufficient care integration can lead to suboptimal quality of care and more difficulties for patients and families. This study aims to improve care integration through a Case Management intervention, and taking a mixed-methods approach, to evaluate its impact.Methods: An exploratory, controlled, two-armed study with baseline, post- and follow-up measurement and process evaluation is conducted to evaluate our intervention compared to usual care. Through a multi-perspective state analysis, we investigate the experiences of caregivers and healthcare providers concerning the actual healthcare quality of patients with SMA I and II. Semi-structured interviews and care diaries are used. We apply that data to conceive a tailored Case Management intervention supplemented by a digital platform. The intervention's effect is examined in comparison to a control group taking a mixed-methods approach. As primary endpoints, we investigate the caregivers' health-related quality of life and the quality of care integration. Secondary endpoints are the use of healthcare services (patients and caregivers) and costs. We assess the process quality from the perspectives of caregivers and healthcare providers through semi-structured interviews.Discussion: This is an exploratory, controlled study to assess the impact of a tailored Case Management intervention to improve the care of patients with SMA I and II. After the evaluation, results on feasibility, expected effect sizes, and process quality will be available. On this basis, future randomized controlled trials can be planned. If demonstrated beneficial, the experience gained within this study may also be valuable for care strategies in other regions and other (non-pediatric) patient groups with rare diseases and/or chronic, complex conditions.Clinical Trial registration:https://www.drks.de/drks_web/navigate.do?navigationId=trial.HTML&TRIAL_ID=DRKS00018778, identifier: DRKS00018778.


Author(s):  
Dace Brizga

Human health and wellness are significantly affected by the observance of labour and civil protection rules both in the work environment and in social life. They are also affected by adequate training which is organised according to the age group and situation in order to reduce the formal attitude to the observance of all types of safety rules. Labour protection specialists themselves will be those who will respect and ensure the observance of the labour and civil protection rules. The aim of this study was to research the implementation of pedagogical activities of labour safety specialists in the work environment. The methodologies used in the research were semi-structured interviews, questionnaires and the analysis of the qualitative data and comments, submitted by labour protection specialists electronically, to clarify the implementation of pedagogical activities in the context of the UNESCO concept of sustainable development of education with the aim to reduce formal attitude towards the observance of labour and civil protection rules, using the model of ecological approach - Process–Person–Context–Time. The text analysis was carried out using the software programme Weft QDA. By improving labour protection specialists’ pedagogical competence, the staff’s (employers’, employees’) expertise also improves or partially improves.


2019 ◽  
Vol 21 (2) ◽  
pp. 60-67 ◽  
Author(s):  
Dina Lary ◽  
Aaron Calvert ◽  
Brigitte Nerlich ◽  
Joel Segal ◽  
Natalie Vaughan ◽  
...  

Background: Numerous interventions have tried to improve healthcare workers’ hand hygiene compliance. However, little attention has been paid to children’s and their visitors’ compliance. Aim: To test whether interactive educational interventions increase children’s and visitors’ compliance with hand hygiene. Methods: This was a cluster randomised study of hand hygiene compliance before and after the introduction of educational interventions. Observations were compared for different moments of hygiene and times of the day. Qualitative data in the form of questionnaire-based structured interviews were obtained. Findings: Hand hygiene compliance increased by 24.4% ( P < 0.001) following the educational interventions, with children’s compliance reaching 40.8% and visitors’ being 50.8%. Compliance varied depending on which of the five moments of hygiene was observed ( P < 0.001), with the highest compliance being ‘after body fluid exposure’ (72.7%). Responses from questionnaires showed educational interventions raised awareness of the importance of hand hygiene (69%, 57%) compared to those who had not experienced the educational intervention (50%). Conclusion: Educational interventions may result in a significant increase in children’s and visitors’ hand hygiene ( P < 0.001).


2019 ◽  
Vol 33 (3) ◽  
pp. 208-218
Author(s):  
Pregamol Rutchanagul ◽  
Wipada Sangnimitchaikul

Purpose The Expanded Program on Immunization (EPI) has still been found to offer services that do not comply with standards. The purpose of this paper is to ascertain competency in terms of the knowledge and skills of the EPI staff. Design/methodology/approach The research design was a mixed-methods approach. The quantitative method employed a questionnaire survey on the perceived competency of 382 EPI staffs from six regions in Thailand. This was paired alongside of the qualitative method, where four staffs were in-depth interviewed, and the performance of the EPI staffs was observed. Findings The overall perceived competency in the work of immunization was at a high level. A comparative analysis between the quantitative and qualitative data showed findings in three categories. First, the perception of competency was high, and performance conformed to standards in the preparation of the setting and equipment for providing the service; second, the perception of competency was high, but in the performance of their work the participants did not comply completely with standards for scheduling the immunization appointments or for vaccine storage; and third, the perception of competency was either moderate or low, and the performance of work was inadequate for vaccine estimations, registering reports, and dealing with adverse events following immunization. Originality/value The findings showed a gap between perception of knowledge-and-skill competency and actual practice in EPI service. Effective cooperation among involved organizations in order to improve the standard of performance in expanding the quality of EPI service provision in Thailand is suggested.


2016 ◽  
Vol 23 (79) ◽  
pp. 656-674
Author(s):  
Walid Abbas El-Aouar ◽  
César Ricardo Maia de Vasconcelos ◽  
Alipio Ramos Veiga Neto

Abstract This study aimed to understand how the insertion of music in the work environment contributes to achieving Quality of Working Life (QWL), from the perspective of biopsychosocial and organisational well-being. The context where the study was conducted was the manufacturing area of a major textile company located in Natal, in the state of Rio Grande do Norte, Brazil. The use of a case study was the research strategy adopted, with exploratory and descriptive objectives. The primary data was collected through the focus group technique and semi-structured interviews were used as an additional tool. Respecting the theoretical saturation criterion, four focus groups were formed, each comprising eight randomly selected participants from the seventy-six co-workers in the sector. The data was analysed qualitatively, using the content analysis technique. Twenty-eight QWL attributes were identified. It was concluded that musical insertion provides biological, social and, above all, psychological and organisational well-being to the co-workers, contributing to achieving QWL in the work environment researched.


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