Psychometric Evaluation of the Action Control Scale in Turkish Samples and the Relationship of Action–State Orientation with Emotional Labor

2021 ◽  
pp. 1-13
Author(s):  
Mehmet Peker ◽  
Gülgün Meşe
Keyword(s):  
Emotional Labor ◽  
Psychometric Evaluation ◽  
Action Control ◽  
Control Scale ◽  
State Orientation ◽  
Relationship Of ◽  
The Relationship

scholarly journals The Moderating Role of Leader-Member Exchange on the Relationship between Emotional Labor with Job Satisfaction or Turnover Intention

2016 ◽  
Vol 11 (12) ◽  
pp. 83 ◽  
Author(s):  
Hakan Turgut ◽  
Ismail Tokmak ◽  
M. Fikret Ates
Keyword(s):  
Job Satisfaction ◽  
Emotional Labor ◽  
Turnover Intention ◽  
Leader Member Exchange ◽  
Member Exchange ◽  
Relationship Of ◽  
The Relationship ◽  
Emotional Dilemmas ◽  
Moderating Role

<p>It is known in the business world that employees’ display of emotional labor in their relations with customers contributes to the success of the organization. Therefore, the aim of this study is to find out how the emotional dilemmas that employees experience affect their perceptions on job satisfaction and turnover intention and whether leader-member exchange has a moderating role on these relationships. In this respect, we performed a survey on the 371 employees of a company in Turkey. We used the scale developed by Diefendorff et al. (2005) to test emotional labor; the scale developed by Scandura and Graen (1984) to test leader-member exchange; the scale developed by Chen et al. (2009) to test job satisfaction and the scale developed by Scott et al. (1999) to test turnover intention. The all scales were measured valid and reliable for this sample group. In the hierarchical regression analyses, done to test the hypotheses, all variables were included in the model. According to the findings, emotional labor has a significant and positive direct effect on turnover intention and it has a significant and negative direct effect on job satisfaction. All these results taken into consideration, it was confirmed that when emotional labor increases, turnover intention also increases, and job satisfaction decreases. Furthermore, the moderating role of leader-member exchange between the relationship of emotional labor and turnover intention wasn’t approved; however, its moderating role between the relationship of emotional labor and job satisfaction was approved. To sum up, it is estimated that performing emotional labor is inevitable for organizational success and it is essential to develop new methods in order to prevent the negativities resulting from emotional dilemmas.</p>

scholarly journals Who can enjoy the unavoidable emotional labor

2014 ◽  
Vol 27 (4) ◽  
pp. 719-742
Author(s):  
SeungGeun Baeck ◽  
KangHyun Shin ◽  
JongHyun Lee ◽  
ChangGoo Heo
Keyword(s):  
Work Engagement ◽  
Emotional Labor ◽  
Negative Emotion ◽  
Job Burnout ◽  
Self Monitoring ◽  
Main Effect ◽  
Relationship Of ◽  
Main Effects ◽  
The Relationship ◽  
Positive Effect

The purpose of this study was to examine the positive effect of self-monitoring among emotional display rules (fostering positive emotion(FPE) & suppressing negative emotion(SNE)) and consequential work attitude (job burnout & work engagement). A sample of 191 hotel employees were participated in this study and data were analyzed by SPSS. The results are as follows. First, the main effect of FPE on work engagement was supported, but the main effect of SNE on job burnout was not. Second, the main effects of self-monitoring on engagement and burnout were supported. Third, the moderation effects of self-monitoring which buffer the relationship of SNE on burnout and which facilitate the relationship FPE on engagement were significant. Finally, the implications and limitations were discussed.

scholarly journals Dysfunction of Self-Control in Facebook Addiction: Impulsivity Is the Key

2019 ◽  
Vol 91 (1) ◽  
pp. 91-101 ◽  
Author(s):  
Andrzej Cudo ◽  
Małgorzata Torój ◽  
Marcin Demczuk ◽  
Piotr Francuz
Keyword(s):  
Female Gender ◽  
Action Control ◽  
Self Control ◽  
Control Scale ◽  
Positive Elements ◽  
State Orientation ◽  
Facebook Addiction ◽  
And Gender ◽  
High Level

AbstractFacebook is one of the most popular social network sites and communication platforms. However, besides many positive elements related to the use of this network site, in some cases it may lead to addiction. Therefore, the main aim of our study was to identify Facebook addiction predictors, in particular, to verify whether impulsivity, as a dimension of self-control, is an important predictor of this type of addiction. We also examined whether Facebook addiction predictors such as time spent using Facebook, use of Facebook smartphone apps, state orientation and female gender would be significant in our model of Facebook addiction. The 234 participants in the study were assessed using the Facebook Intrusion Questionnaire, the Brief Self-Control Scale and the Action Control Scale. Impulsivity as a dimension of self-control, action control, amount of time spent on Facebook, Facebook app use and gender were found to be related to Facebook addiction. Specifically, a high level of impulsivity, more time spent using Facebook, female gender and Facebook smartphone app use are predictors of Facebook addiction. However, the relation between state orientation, restraint as a dimension of self-control and Facebook addiction was insignificant. Our results may indicate the role of impulsivity as a dimension of self-control in Facebook addiction. In addition, they may suggest that self-control should be taken into account not only as a one-dimensional but also as a multidimensional construct in Facebook addiction research. Our findings may also contribute to the better preparation of prevention and therapeutic programmes for people at risk of Facebook addiction.

Locus of Control and Decision to Abort

1984 ◽  
Vol 54 (2) ◽  
pp. 547-553 ◽  
Author(s):  
Paul N. Dixon ◽  
Donald A. Strano ◽  
Welborn Willingham
Keyword(s):  
Locus Of Control ◽  
General Population ◽  
Unwanted Pregnancy ◽  
First Trimester ◽  
Personality Characteristics ◽  
Control Group ◽  
Control Scale ◽  
Relationship Of ◽  
The Relationship ◽  
Control Construct

The relationship of locus of control to deciding on an abortion was investigated. Rotter's Scale was given to 118 women immediately prior to abortion, 2 wk., and 3 mo. following the abortion. Subjects' locus of control scores were compared across the three times, and the abortion group's pretest scores were compared with those of a nonpregnant control group. As hypothesized, the aborting group scored significantly more internal than the general population but no differences in locus of control were found across the three times. The length of delay in deciding to abort an unwanted pregnancy following confirmation was also assessed. Women seeking first-trimester abortions were divided into internal and external groups on the Rotter Locus of Control Scale and the lengths of delay were compared. The hypothesis that external scorers would delay the decision longer than internal ones was confirmed. The results confirm characteristics of the locus of control construct and add information about personality characteristics of women undergoing abortion.

Physical Attractiveness and Locus of Control in Elementary School Children

1982 ◽  
Vol 51 (3) ◽  
pp. 723-726 ◽  
Author(s):  
Robert P. Markley ◽  
Jack J. Kramer ◽  
Kristi D. Parry ◽  
James E. Ryabik
Keyword(s):  
Elementary School ◽  
Locus Of Control ◽  
School Children ◽  
Physical Attractiveness ◽  
Elementary School Children ◽  
Curvilinear Relationship ◽  
Control Scale ◽  
The Mean ◽  
Relationship Of ◽  
The Relationship

The relationship of physical attractiveness and locus of control in 126 elementary school children, Grades 3 through 6, was investigated. The study was an attempt to observe, with children, the phenomenon reported in 1978 by Anderson for college subjects, namely, a curvilinear relationship between physical attractiveness and locus of control. 10 independent adult observers rated yearbook pictures of children on physical attractiveness. The mean rating for each child was compared with the locus of control score on the Nowicki-Strickland Locus of Control Scale for Children. No significant association was found between physical attractiveness and locus of control or between locus of control and sex. However, mean locus of control scores became progressively more internal from Grades 3 to 6 for this sample.

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