Recent Administrative and Managerial Practices and Public Service Motivation: Evidence from Seoul City Government, South Korea

2015 ◽  
Vol 39 (3) ◽  
pp. 216-225 ◽  
Author(s):  
Jungwon Yeo
Keyword(s):  
South Korea ◽  
Public Service ◽  
Public Service Motivation ◽  
City Government ◽  
Managerial Practices

scholarly journals How Does Public Service Motivation Contribute to Service Orientation? Testing Mediation Models

2019 ◽  
Vol 9 (2) ◽  
pp. 162-178
Author(s):  
Wayu Eko Yudiatmaja
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Public Service ◽  
Human Resources Management ◽  
Public Service Motivation ◽  
City Government ◽  
Service Orientation ◽  
Public Servants ◽  
The Public ◽  
The City

Public service motivation is an emerging topic in the study of public administration, but no study has adequately investigated how it affects employee service orientation through job satisfaction and organizational commitment. The present study is ultimately aimed to fill the research gap by examing whether public service motivation influences service orientation and if so, whether the effect is mediated by job satisfaction and organizational commitment. Data were analyzed by using WarpPLS 6.0. Using a sample of 160 public servants in the city government of Tanjungpinang, the results indicate that employee service orientation is directly and positively affected by PSM. In addition, public service motivation also has an indirect impact on employee service orientation through job satisfaction and organizational commitment. Furthermore, the theoretical and practical implications of the study for human resources management in the public sector are discussed.

scholarly journals Public Service Motivation Measurement: A Test of Perry's Scale in Indonesia

2019 ◽  
Vol 23 (1) ◽  
pp. 16
Author(s):  
Hety Budiyanti ◽  
Shine Pintor siolemba Patiro ◽  
Akhmat Yamin
Keyword(s):  
Public Service ◽  
Original Work ◽  
Response Rate ◽  
Public Service Motivation ◽  
Small Sample ◽  
Civil Servants ◽  
City Government ◽  
Large Cities ◽  
The Public ◽  
Item Scale

This article proposes and tests a ‘shorter version of the instrument for public service motivation based on Perry’s (1996) exploratory 24-item scale for Indonesia civil servants in five big cities, inter alia, Jakarta, Surabaya, Semarang, Makassar, and Medan. Of 1200 respondents, 904 completed the questionnaire, and 800 questionnaires were determined to be feasible for further analysis. Thus, the response rate was 88.50% the results indicated support for the shortened scale of Perry’s original work on investigating the Public Service Motivation (PSM) of Indonesia civil servants in sample cities. The 10-item scale was based on four factors PSM, inter alia Attraction to Policy Making (APM), Commitment to the Public Interest (CPI), Compassion (COM), Self-Sacrifice (SS). Results also showed that, generally PSM for civil servant with basic positions in city government offices, in five cities tends to vary. The research results are expected to enhance our understanding about the importance of factors that influence the motivation of civil servants in providing public services to the general public. However, the limitation of the study lies in the small sample which is drawn from only five large cities in Indonesia.

scholarly journals The Impact of Extrinsic Rewards and Public Service Motivation on Public Employees’ Work Performance: Does Seniority Matter?

2019 ◽  
Vol 10 (1) ◽  
pp. 12
Author(s):  
Wan-Ling Huang
Keyword(s):  
Public Service ◽  
Work Performance ◽  
Public Service Motivation ◽  
Civil Servants ◽  
City Government ◽  
Public Employees ◽  
Extrinsic Rewards ◽  
Taipei City ◽  
The Impact ◽  
Powerful Incentive

An important issue for scholars in public administration has been providing the appropriate motivation needed to increase public employees’ work performance. This study aims to clarify the inconclusive relationship between performance-related extrinsic rewards, public service motivation, and the work performance of public employees. This study also aims to ascertain whether senior civil servants respond to the two types of motivation differently than junior civil servants do. Data for this study come from a 2015 survey of the 569 civil servants of Taipei City Government, Taiwan. Our analysis indicates that public service motivation seems to be a powerful incentive that can effectively enhance work performance, while extrinsic rewards in public organizations tend to have little effect in bolstering work performance. In addition, the use of extrinsic rewards may have similar effects on work performance for both senior and junior civil servants, as do intrinsic rewards.

Transgender Narrative in Public Service Announcement

2020 ◽  
Vol 5 (2) ◽  
pp. 254
Author(s):  
Anna Puji Lestari ◽  
Yuliyanto Budi Setiawan
Keyword(s):  
Public Service ◽  
Narrative Analysis ◽  
Flood Control ◽  
City Government ◽  
Public Works ◽  
Public Service Announcement ◽  
City Branding ◽  
Feminine Style ◽  
New City ◽  
The City

After changing its city branding several times, Semarang now has a new city branding, namely "Semarang Variety of Culture." However, the city branding reaped contra from academics and cultural figures because Semarang was considered not sufficient yet in terms of representing its cultural diversity. Responding to this, the Semarang City Government and the Semarang City Public Works Department created a public service advertisement on CCTV socialization for flood control in the city of Semarang with a transgender figure as the ad star. This research was qualitative research designed with Seymour Chatman's Narrative Analysis. The research found a commodification and objectification of transgender people who imitated the feminine style of women in the advertisement. In other words, the public service announcement of Semarang CCTV socialization lowered the femininity, which is synonymous with women.The public service advertisement also violated the moral codes adopted by the majority of the Indonesian people.

Public Service Motivation in Buffy the Vampire Slayer

Public Voices ◽  
2016 ◽  
Vol 12 (1) ◽  
pp. 67 ◽  
Author(s):  
Sharon Mastracci
Keyword(s):  
Popular Culture ◽  
Public Service ◽  
Public Service Motivation ◽  
Public Servants ◽  
Buffy The Vampire Slayer ◽  
The Public ◽  
American Popular Culture ◽  
Public Servant ◽  
Definition Of ◽  
The Individual

In this paper, the author examines public service as depicted in the television series Buffy the Vampire Slayer (BtVS). First, she shows how slaying meets the economist’s definition of a public good, using the BtVS episode “Flooded” (6.04). Second, she discusses public service motivation (PSM) to determine whether or not Buffy, a public servant, operates from a public service ethic. Relying on established measures and evidence from shooting scripts and episode transcripts, the author concludes Buffy is a public servant motivated by a public service ethic. In this way, BtVS informs scholarship on public service by broadening the concept of PSM beyond the public sector; prompting one to wonder whether it is located in a sector, an occupation, or in the individual. These conclusions allow the author to situate Buffy alongside other idealized public servants in American popular culture.

Volunteerism in Times of Crisis: An Unconventional Response to Processing Unemployment Insurance Claims

2020 ◽  
Vol 52 (3) ◽  
pp. 214-225
Author(s):  
ChiaKo Hung ◽  
Morgen S. Johansen ◽  
Jennifer Kagan ◽  
David Lee ◽  
Helen H. Yu
Keyword(s):  
Unemployment Insurance ◽  
Public Service ◽  
Public Service Motivation ◽  
Insurance Claims ◽  
Public Servants ◽  
Public Agency ◽  
The Relationship

This essay provides a reflective commentary outlining Hawai’i’s unconventional response for employing a volunteer workforce of public servants when faced with the task of processing an unprecedented backlog of unemployment insurance claims triggered by the COVID-19 pandemic. Although efforts are still ongoing, this essay applies volunteerism and public service motivation as a framework to explain why public servants would serve in a voluntary capacity at another public agency. The intent of this essay is to spur conversation on how public servants are further stepping up to the frontlines during times of crisis, as well as expand knowledge on the relationship between volunteerism and public service motivation.

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