Quality Assurance and Continuous Improvement: A Case Study of the University of Bahrain

2009 ◽  
Vol 15 (1) ◽  
pp. 61-69 ◽  
Author(s):  
Yaser Al‐Alawi ◽  
Dheya Al‐Kaabi ◽  
Suad Rashdan ◽  
Lobna Al‐Khaleefa
2015 ◽  
Vol 23 (3) ◽  
pp. 279-294
Author(s):  
Chenicheri Sid Nair ◽  
Jinrui Li ◽  
Li Kun Cai

Purpose – This paper aims to explore academics’ perspectives on the quality of appraisal evidence at a Chinese university. Design/methodology/approach – An online survey with both closed items and open-ended questions was distributed among all academics at the university (n = 1,538). A total of 512 responded to the questionnaire. The closed items were initially analysed using EXCEL and SPSS; the open-ended questions were thematically analysed. Findings – The academics believed that the quality of student survey and peer observation of teaching were affected by subjectivity and the lack of understanding of appraisal. Academics also suggested that appraisals should be contextualised and the approach standardised. The study suggests the need for training that informs and engages relevant stakeholders to ensure the rigour of appraisal. Originality/value – The study raises the issue of quality assurance regarding appraisal data from the perspective of academics. It is based on the collaborative effort of academics in Australia, China and New Zealand, with the support of the management staff at the case study university. The study informs both appraisers and academics of quality assurance issues in appraisal. It also contributes to the literature, in that it initiates dialogues between communities of practices through collective questioning on the quality and mechanisms of appraisal in tertiary education.


2020 ◽  
Vol 12 (6) ◽  
pp. 1260
Author(s):  
Manuela Medeiros Gonçalves ◽  
José De Lima Albuquerque

The amount of solid waste produced by the University Restaurant of the Federal Rural University of Pernambuco is quite high. Roughly 3.5k meals are served daily. A number which requires proper strategies for waste reduction. The research main goal was to run a diagnosis and an analysis on the management of the main waste generated at the University Restaurant: generation, collection and final destination on the perspective of the Public Administration’s Environmental Agenda. The data collection was conducted through documental research and direct observation with the intention of identifying the management stages of the main solid waste generated. The methodology used was a case study with a qualitative investigative approach. The results showed a lack of efficiency on the management of the main produced waste and that would require further attention to A3P’s variable that outlines the management of generated waste and the related legislation. Besides, it is noted that and adjustment of the food planning at the restaurant with the intention to reduce the disparity between the planned and the consumed amount of food. The results of this research, as well as the recommendations for future studies, will be forwarded to the managers of the restaurant so the necessary actions can be taken in order to ensure the continuous improvement of its waste management.


2016 ◽  
Vol 22 (1) ◽  
pp. 55-64 ◽  
Author(s):  
Zorana Boltic ◽  
Mica Jovanovic ◽  
Slobodan Petrovic ◽  
Vojislav Bozanic ◽  
Marina Mihajlovic

The subject and the research objective presented in this article is establishing of the relationship between quality assurance and implementation of cleaner production in the generic pharmaceutical industry through the comprehensive concept of continuous improvement. This is mostly related to application of Lean and Six Sigma tools and techniques for process improvement and their link to other known concepts used in the industrial environment, especially manufacturing of generic pharmaceutical products from which two representative case studies were selected for comparative analysis, also considering relevant regulatory requirements in the field of quality management, as well as appropriate quality standards. Although the methodology discussed in this conceptual and practice oriented article is strongly related to chemical engineering, the focus is mainly on process industry, i.e. production systems, rather than any specific technological process itself. The scope of this research is an engineering approach to evaluation of the production systems in terms of continuous improvement concepts application, considering both quality aspects and efficiency of such systems.


Author(s):  
Gilbert Ahamer

This chapter focuses on quality assurance (QA) for cutting-edge transdisciplinary university curricula. As a case study, it analyzes the developmental, internationally- and peace-oriented “Global Studies” (GS) curriculum at Graz University, Austria. Based on an extensive literature review on concepts of quality for curricula, key concepts for transdisciplinarity and approaches for quality monitoring are provided. This analysis finds and emphasizes that QA criteria are highly dependent on the stakeholders' perspective; notably on the perspectives of lecturers, students, university administration, and external auditors. Based on several practical sets of such stakeholder-dependent QA criteria, quality in the Graz-based GS curriculum is assessed thoroughly. Detailed recommendations for quality enhancement are provided by students, lecturers and external auditors with a focus on: transdisciplinarity; relevance to practice; maintaining existing levels of academic requirements; and especially sound, sufficient and sustained funding by the university administration.


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