Six Sigma diplomacy – the impact of Six Sigma on national patterns of corporate culture

Purpose This paper aims to examine the challenges to sustaining corporate culture in a world of hybrid working. Design/methodology/approach This paper is a review of current literature on the impact of remote and hybrid working on white-collar employees. Findings There is little consensus on whether remote/hybrid working will harm or strengthen corporate culture. Research limitations/implications The viewpoint is a subjective assessment of a limited number of articles on the subject Practical implications It is not entirely clear how those responsible for corporate culture can act on the findings. Social implications In a world in which corporations are experiencing a shortage of talent, how they handle corporate culture will be increasingly important. Originality/value While much has been written on the impact of remote working, this viewpoint takes the original view that strong corporate cultures rely more on the attitudes and actions of individual employees that company programs or initiatives.

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THE IMPACT OF NATIONAL CULTURE ON THE CORPORATE CULTURE IN GLOBAL HOTEL COMPANIES

Tourism and hospitality management ◽

10.20867/thm.12.2.8 ◽

2006 ◽

Vol 12 (2) ◽

pp. 93-102

Author(s):

Zdenko Cerović ◽

Amelia Tomašević

Keyword(s):

National Culture ◽

Corporate Culture ◽

Positive Impact ◽

Social Differences ◽

National Cultures ◽

Local Staff ◽

Business Operations ◽

Norms And Values ◽

Hotel Service ◽

The Impact

The national culture is a system of assumptions, values, norms and traditions shared by one national group; the corporate culture is a system of rituals, behavior patters, norms and values shared by majority of employees in a company. Both cultures influence the style of management and communication with employees. The national culture influences the corporate culture, but in a long term, a corporate culture can also influence the national culture. Strong corporate cultures can suppress the national culture through the system of standardization of business operations, which in international companies is an element of brand identification and a competitive advantage. Global hotel companies which manage the hotels all over the world, face problems which derive from differences between their own corporate culture and national cultures of local staff. The efficiency of operations will depend on the way and skills in handling those problems. The influence of national and sometimes local cultures might have positive impact on creation of very successful hotel system of hotel service which often is well accepted on tourist market, but might also result with potential misunderstandings and even opposite effects. The paper surveys the elements of national cultures which might have impact on corporate cultures. The paper assumes that global hotel companies often face big cultural and social differences in certain destinations of their business interest. The model of survey are hotel corporate cultures in Croatian, European and world hotels and their corporations.

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SOCIALLY RESPONSIBLE MARKETING AS A TOOL OF ORGANIZATION'S REPUTATION MANAGEMENT

International scientific journal Internauka Series Economical Sciences ◽

10.25313/2520-2294-2021-3-6996 ◽

2017 ◽

Author(s):

Zoya Ostropolska ◽

Keyword(s):

Corporate Culture ◽

Modern Society ◽

Reputation Management ◽

Corporate Ethics ◽

Special Role ◽

Communication Policy ◽

Socially Responsible ◽

Positive Image ◽

Long Run ◽

The Impact

It is noted that in modern socio-economic conditions the problem of social responsibility of business, which is based on the responsibility of the organization for the impact of its decisions on society, its welfare, the environment; the interrelation of such concepts as social corporate responsibility, corporate ethics, corporate culture, business ethics, social and ethical marketing, image, reputation is analyzed. Emphasis is placed on the fact that compliance with the principles of socially responsible marketing directly affects the formation of a positive image and reputation of the company, which in turn are the same assets of the company as others, but do not have a material component. The essence of the concepts "image" and "reputation" is revealed, the interrelation between these concepts is investigated and their fundamental differences are determined. The special role of trust in the process of managing the reputation of the organization is determined; the definition of trust as the basis for the formation of reputation is given; emphasis is placed on the crisis of confidence in modern society and approaches to overcoming this crisis. It is noted that the formation of trust is possible due to the openness of the company and public dialogue, which is based on the organization's communication policy, not only with the use of advertising in all its manifestations or PR technologies, but also certain social actions, active participation in public life. solving social problems, ie all those issues that are outside the scope of business, but indirectly affect it. It is concluded that socio-ethical, environmental, cultural problems have long acquired a global character, solving these problems brings additional benefits to business in the long run, strengthens its reputation and forms a positive image in society, to implement all these intentions designed socially responsible marketing , which becomes a tool in managing the reputation of the organization. It is noted that the problem of reputation management as an asset of the organization, which is becoming increasingly important and requires a strategic approach, needs special attention.

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Enhancing the Quality of Blended Learning through Six Sigma Methodologies

International Journal of Social Sciences and Management ◽

10.3126/ijssm.v2i1.11520 ◽

2015 ◽

Vol 2 (1) ◽

pp. 36-39

Author(s):

C.R. Rinu Vasanth ◽

P. Vignesh ◽

R. Swapna Kuamri

Keyword(s):

Blended Learning ◽

Six Sigma ◽

Sampling Technique ◽

Extensive Literature ◽

Internet Connectivity ◽

Bartlett’S Test ◽

Current Scenario ◽

Six Sigma Methodology ◽

The Impact

In the current scenario quality control became mandatory for all the sectors .This study is intended to examine the impact of internet facilities on students’ performance through a Blended Learning as a medium in an academic institution. It was examined, how the Blended Learning encompasses a variety of tools to create flexible, rich learning environments that stimulate learners and maximizes the potential for learning? Another objective is Application of Six Sigma methodology in this study is to improve the medium of learning i.e. internet connectivity through a set of procedures in an effective way. Six Sigma can be again viewed as a discipline or an approach driven by data and methodology for eliminating defects in any process- from manufacturing to transactional and from product to service.Keeping the aforesaid two objectives in mind, data was collected from a sample of 119 students residing in various hostel blocks using stratified random sampling technique. Questionnaire was developed after an extensive literature review to measure the impact of internet connectivity in Blended Learning of the students. The questionnaire to measure was based on the model developed by Shawn M. Glynn (2011).The scale was developed by referring to previous models developed by various authors to measure the impact of internet connectivity in the Blended Learning of the students. The statistical analysis used was reliability statistics, KMO, Bartlett’s test and Factor Analysis. The data was analyzed by SPSS version 20). We observed that application of Six Sigma methodology is useful to improve the medium of learning.DOI: http://dx.doi.org/10.3126/ijssm.v2i1.11520 Int. J. Soc. Sci. Manage. Vol-2, issue-1: 36-39

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Improving pilot project application and review processes: A novel application of lean six sigma in translational science

Journal of Clinical and Translational Science ◽

10.1017/cts.2018.30 ◽

2018 ◽

Vol 2 (3) ◽

pp. 135-138 ◽

Cited By ~ 3

Author(s):

Susanne Schmidt ◽

Laura Aubree Shay ◽

Can Saygin ◽

Hung-da Wan ◽

Karen Schulz ◽

...

Keyword(s):

Six Sigma ◽

Review Process ◽

Pilot Project ◽

Lean Six Sigma ◽

South Texas ◽

Translational Science ◽

Research Administration ◽

Control Approach ◽

Study Section ◽

The Impact

Each year our Clinical and Translational Science Award pilot projects program awards approximately $500,000 in translational pilot funding to advance health in South Texas. We identified needs to improve the timeliness, transparency, and efficiency of the review process by surveying applicants. Lean six sigma methodologies, following a “Define, Measure, Analyze, Improve, Control” approach, were used to streamline the pilot project application and review by identifying and removing bottlenecks from process flows. We evaluated the impact of our reorganized review process by surveying applicants and reviewers. Process mapping identified pilot project review as the main source of delay, leading to the implementation of a study section-style review mechanism. After one cycle, 90.3% of pilot applicants and 100% of reviewers were highly satisfied with the new processes and time to award notice was reduced by 2 months. All reviewers familiar with both review processes preferred the study section. We demonstrated how lean six sigma, a methodology not commonly applied in research administration, can be used to evaluate processes in translational science in academic health centers. Through our efforts, we were able to improve timeliness, transparency, and efficiency of the review process.

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Factors Affecting Business Strategy Implementation of Vietnam Garment Companies

International Journal of Business and Management ◽

10.5539/ijbm.v12n1p133 ◽

2016 ◽

Vol 12 (1) ◽

pp. 133

Author(s):

Hoang Viet Nguyen ◽

Duc Nhuan Nguyen

Keyword(s):

Human Resources ◽

Corporate Culture ◽

Business Strategy ◽

Positive Relationship ◽

Strategy Implementation ◽

Point Of View ◽

Strategy Formulation ◽

Factors Affecting ◽

Significant Positive Relationship ◽

The Impact

This paper studies the impact of factors affecting on business strategy implementation of Vietnam garment companies. A total of 192 questionnaires were administered to respondents chosen from 82 Vietnam garment companies. The findings indicated that there is a significant positive relationship between 05 factors: Strategy formulation-Human resources-Communication-Corporate culture-Organizational structure and business strategy implementation from the sample point of view.

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HOSPITALITY MANAGEMENT AS A PREREQUISITE OF EFFECTIVE TOURISM DEVELOPMENT IN UKRAINE

Black Sea Economic Studies ◽

10.32843/bses.64-14 ◽

2021 ◽

Author(s):

Olena Khytra

Keyword(s):

Quality Of Service ◽

Corporate Culture ◽

Management System ◽

Hospitality Industry ◽

Professional Competence ◽

Tourism Industry ◽

Hospitality Management ◽

Social Orientation ◽

The Impact

The hospitality industry acquires the features of an integrative industry, which combines material resources and intangible factors to meet the needs of modern man for comfortable travel and recreation. Hospitality is interpreted as a complex economic, social, cultural, psychological phenomenon, the impact of which on the development of the tourism industry determines the effect of synergy from the combination of tourist resources and quality of service. The author of article proposes to consider hospitality management as a multilevel dynamic management system for the process of providing services to tourists and vacationers, based primarily on the principles of humanism, tolerance, personalization of hospitality, respect for cultural diversity, priority to meet human needs for quality recreation and physical strength as well as cultural self-development. The social orientation of this system to some extent balances the commercial, purely pragmatic aspect of managing the development of tourism enterprises. A holistic model of hospitality management is based on a harmonious combination of four concepts. They are humanitarian, technological, functional and commercial. The system-forming component of the hospitality sector is a mechanism for managing consumer behaviour, which ensures an optimal balance of supply and demand in the market of hospitality services. The specifics of service in the hospitality industry is that the quality of service affects the emotional perception of tourists in the area and, accordingly, affects the image of the state. Therefore, the mechanism for implementing the service policy should be established through public administration measures. Among the key areas of hospitality management development is the formation of a rational organizational structure, improvement of hospitality marketing and support of corporate culture, the values of which are adequate to the socio-cultural environment of the hospitality industry. The specificity of the hospitality industry is also that an important role in ensuring competitiveness is played by an attractive brand, which stipulates the allocation in the management system of such a component as brand management. Considerable attention should be paid to the innovative development of hospitality enterprises and the constant improvement of professional competence of managers of socio-cultural activities.

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