Keeping Work and Family Separate: A Serial Mediation Analysis of Social Workers’ Work–Family Segmentation, Work–Family Enrichment and Job Performance in Australia

Author(s):  
Parveen Kalliath ◽  
Xi Wen Chan ◽  
Thomas Kalliath

Abstract With increased blurring of boundaries between work and family lives, work–family segmentation has been suggested as an effective work–life strategy for social workers who are involved in complex human service work, to reduce work–family conflict and enhance work–family enrichment. Yet, numerous studies have examined social workers’ work–family conflict experiences, and only a few have focussed on social workers’ work–family enrichment experiences. Correspondingly, drawing on boundary theory, conservation of resources theory and work–family enrichment theory, we investigated how family-to-work enrichment and work-to-family enrichment help social workers to benefit from work–family segmentation to increase their job performance. Using an online survey of Australian social workers (n = 504), we tested the impact of work–family segmentation on the job performance of social workers through family-to-work-enrichment and work-to-family enrichment. The study found evidence for the positive impact of work–family segmentation in helping social workers to experience family-to-work enrichment and work-to-family enrichment, thereby enhancing their job performance. The theoretical and practical implications of the findings for social workers, supervisors and the social service agencies are discussed.

Author(s):  
MacKenna L. Perry ◽  
Leslie B. Hammer

Study of the intersection of work with nonwork components of individuals’ lives has most often focused on roles within nuclear and extended families but is increasingly focused on nonwork domains beyond family, such as roles within friendships, communities, leisure activities, and the self. In line with the focus of most existing literature on the family-specific domain within nonwork lives, the nonwork domain will generally be referred to here as “family.” One popular conceptualization of linking mechanisms between work and family differentiates between work-family conflict or stress, which occurs when a work role and a nonwork role are not fully compatible and results in some type of physical or psychological strain. Alternatively, work-family enrichment occurs when participation in one role benefits life in the other role. Concepts similar to work-family enrichment include work-family positive spillover and work-family facilitation; all emphasize the ways in which one role can positively impact another role. Additionally, the popular concept of work-family balance highlights either a state of low conflict and high enrichment or the presence of effectiveness and satisfaction in both roles. Broadly speaking, the links between work and family are bi-directional, such that the work domain can influence the family domain, the family domain can influence the work domain, and both can occur simultaneously. Work-family conflict and enrichment have been tied to important employee outcomes, including work (e.g., absenteeism), family (e.g., family satisfaction), and domain-unspecific outcomes (e.g., physical and psychological health), as well as to organizational outcomes (e.g., market performance). Working conditions contributing to work-family conflict and enrichment are frequently characteristic of lower wage jobs, such as low levels of control over work, high work demands, low levels of supervisor support, shift work, and temporary work that can lead to unpredictable schedules, high degrees of job insecurity, and increased health and safety hazards. Researchers are presented with unique challenges as the workplace continues to change, with more dual-earner couples, an increasingly aging workforce, and surges of technology that facilitates flexible work arrangements (e.g., telecommuting). Nonetheless, researchers and organizations work to explore relationships between work and family roles, develop policies related to work and family (i.e., national, state or local, and organizational), and build evidence-based interventions to improve organizations’ abilities to meet employees’ needs.


2014 ◽  
Vol 39 (2) ◽  
pp. 21-30 ◽  
Author(s):  
Mousumi Padhi ◽  
Snigdha Pattnaik

Demographic changes have had a catalytic effect on the number of people participating in multiple roles and juggling them as they go through various life functions. Two of the major domains where these roles are based are work and family. This study draws on Person-environment fit theory to understand to what extent congruence between an individual and her⁄his environment affects her⁄his experience of work-family interface. Through this, the study seeks to capture the cognitive appraisal process by which work and family experiences can exacerbate work-family conflict (WFC) and enhance work-family enrichment (WFE). This study is an attempt to respond to calls by researchers to look at the process of cognitive appraisal and congruence which have largely been ignored in work-family literature. These processes could help understand why given the same situation and environmental contexts, individuals might differ in their work-family experiences. Congruence, measured at two levels — congruence and incongruence — has been taken as the independent variable in the study. The different measures of work-family conflict and work-family enrichment have been taken as the dependent variables. Responses in the study were drawn from software professionals working in IT organizations. It was found that the incongruent individuals reported significantly higher levels of work-family conflict on all the dimensions of conflict as compared to the congruent individuals. In contrast, when it came to work-family enrichment, congruent individuals reported significantly higher levels of enrichment on all the dimensions as compared to incongruent individuals. By capturing the role of cognitive appraisal on work-family interface, the study contributes theoretically and empirically to the extant literature on work and family. As organizations across sectors are taking steps to promote work-life harmony, the finding that congruence leads to greater work-family enrichment and incongruence leads to greater work-family conflict has important practical implications for the formulation of work-family policies.


2019 ◽  
Vol 21 (5) ◽  
pp. 1218-1231 ◽  
Author(s):  
Nimitha Aboobaker ◽  
Manoj Edward

Multiple roles at both work and family result in both negative (work–family conflict) and positive (work–family enrichment) spillover, which has their reflections on employees’ job and family outcomes. Research on work–family integration has been largely dominated by studies conducted in the USA and other Anglo countries, and barely a few studies have been conducted in non-Western contexts, especially in collectivistic societies of India, where family roles presume more prominence. This study scrutinized the combined effect of work–family conflict and work–family enrichment on turnover intention, among selected bank employees, from both private sector and public sector banks in India. Data were collected using self-reporting standardized scales that measured work–family conflict and work–family enrichment in both directions. Results were in line with the ‘matching-domain’ hypothesis in work–family research, as family to work direction of spillovers was not found to be significant predictors of turnover intention. Multi-group analysis using WarpPLS 6.0 revealed that gender and the sector of employed bank significantly moderated the relationship between variables under focus. The present study delivers indication that simultaneous experience of lowered work–family conflict and higher enriched experiences at the workplace will offer tangible benefits and long-standing yields to the organizations, in the form of lowered intentions to quit the organization, with particular emphasis on the matching-domain hypothesis of work–family research. The implications of these results for theory and practice are also discussed.


2021 ◽  
Vol 43 (4) ◽  
pp. 301-318
Author(s):  
Emeline C. Eckart ◽  
Mary A. Hermann ◽  
Cheryl Neale-McFall

In this study, the researchers used quantitative analysis to examine the relationship between counselors’ work–family conflict, work–family enrichment, work variables, and family variables during the COVID-19 pandemic. Factors that predicted counselors’ experience of conflict between work and family roles included lacking work-place flexibility, having a child under the age of 6, spending a high number of hours caring for others, and experiencing a change in location of the work setting due to COVID-19. Workplace flexibility and a low number of hours spent caring for others predicted counselors’ experience of enrichment. Participants’ mean responses to the Work–Family Conflict Scale and Work–Family Enrichment Scale indicated they experienced higher levels of enrichment than conflict during the pandemic.


2020 ◽  
Vol 21 (2) ◽  
pp. 820-826
Author(s):  
Tadas Vadvilavičius ◽  
Aurelija Stelmokienė

Work and family are the most important aspects in everyday life that interact with each other simultaneously. The interaction between work and family may cause both negative and positive outcomes that is why scientists and practitioners are seeking to understand how to control them. The purpose of this article was to review existing literature on work-family conflict and enrichment interventions. We conducted a systematic literature review to investigate the evidence-based practises that dealt with reduction of work-family conflict and increase in work-family enrichment. After the screening, 12 articles from 699 unique studies were selected for the in-depth analysis. 11 out of 12 represented interventions confirmed significant positive results about the reduction of work-family conflict or increase in work-family enrichment. It is not surprising that organizations quite often choose training/workshop as the most suitable intervention. Similarly, only one scientific article presented the intervention that used real organizational change to reduce work-family conflict. Additionally, only one intervention was oriented towards the positive side of work family interaction – increase in work-family enrichment. Finally, practical implications and future research directions are proposed in the discussion.


2021 ◽  
pp. 0192513X2110444
Author(s):  
Mehmet Çetin ◽  
Bayram Dede ◽  
Özgür Kökalan ◽  
Ezgi Dede

This research aimed to examine the effects of daily work–family conflict and work–family enrichment on daily positive and negative affect levels of employees during the first phases of the COVID-19 pandemic in Turkey. The multilevel structure of the research design makes this study original. 730 day-level data were collected from 146 respondents during five consecutive workdays. One week later, a larger survey was delivered for assessing the person-level variables. The results indicated that both forms of work–family conflict significantly decreased positive affect and increased negative affect. Both types of work–family enrichment significantly increased positive affect; but only daily work to family enrichment significantly decreased daily negative affect. Findings also revealed that positive affect levels of respondents increase while negative affect levels decrease with time. On the days employees worked from distance, lower levels of positive and negative affect were experienced.


2016 ◽  
Vol 70 (1) ◽  
pp. 119-145 ◽  
Author(s):  
Andrew Li ◽  
Jessica Bagger ◽  
Russell Cropanzano

We draw on gender role theory to examine the relationships among employee-rated work–family conflict, supervisor perceptions of employee work–family conflict, employee gender and supervisor-rated job performance. We found that the relationship between employee-rated work–family conflict and supervisor perceptions of employee conflict varied based on both employee gender and the direction of conflict under consideration. Specifically, the relationship between the two rating sources (employee and supervisor) was stronger for male employees when conflict was considered. However, the relationship between the two rating sources was stronger for female employees when family-to-work conflict was considered. Supervisor perceptions of employee work–family conflict were negatively related to employee job performance ratings. More generally, we found support for a moderated mediation model such that the relationship between employee-rated work–family conflict and job performance was mediated by supervisor perceptions of employee work–family conflict, and the effect was moderated by employee gender. Implications for research and practice are discussed.


2018 ◽  
Vol 40 (5) ◽  
pp. 903-920 ◽  
Author(s):  
Laura Maria Ferri ◽  
Matteo Pedrini ◽  
Egidio Riva

Purpose The purpose of this paper is to explore whether and how the actual use of supports available from the state, organisations and families helps workers reduce perceived work–family conflict (WFC), explored from both works interfering with family (WIF) and family interfering with work (FIW) perspectives. Design/methodology/approach The study is based on a survey of 2,029 employees at six large Italian firms. To test hypotheses, a hierarchical regression analysis was performed. Findings WFC should be explored considering its bi-directionality, as supports have different impacts on WIF and FIW. Workplace instrumental support elicits mixed effects on WFC, whereas workplace emotional support and familiar support reduce both FIW and WIF. Research limitations/implications The study is limited to the Italian national context, and data were collected in a single moment of time, which did not allow for observing changes in employees’ lives. Practical implications Human resource managers, as well as policy makers, will find this study’s results useful in designing effective work–life balance policies and supports, in which attention is devoted mainly to promoting workplace emotional supports and facilitating familiar support. Social implications The study highlights that by reducing pressures from work and family responsibilities that generate WFC conditions, organisational and familiar supports elicit different effects, which should be considered carefully when defining policies and interventions. Originality/value This study is one of the few that compare the role of supports provided by actors in different sectors on FIW and WIF, thereby allowing for an understanding of whether the bi-directionality of the conflicts is a relevant perspective.


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