scholarly journals Beyond ‘blue-collar professionalism’: Continuity and change in the professionalization of uniformed emergency services work

2019 ◽  
Vol 6 (2) ◽  
pp. 213-232 ◽  
Author(s):  
Leo McCann ◽  
Edward Granter

AbstractThe sociology of professions has so far had limited connections to emergency services occupations. Research on emergency occupations tends to focus on workplace culture and identity, often emphasizing continuity rather than change. Police officers, firefighters, and paramedics have their historical roots in manual, technical, or ‘semi-professional’ occupations and their working lives still bear many of the hallmarks of blue-collar, uniformed ‘street-level’ work. But uniformed emergency services—like many other occupations—are increasingly undergoing processes of ‘professionalization’. The organizations in which they are employed and the fields in which they work have undergone significant change and disruption, calling into question the core features, cultures, and duties of these occupations. This article argues that sociology of work on emergency services could be helpfully brought into closer contact with the sociology of professions in order to better understand these changes. It suggests four broad empirical and conceptual domains where meaningful connections can be made between these literatures, namely, leadership and authority; organizational goals and objectives; professional identities; and ‘extreme’ work. Emergency services are evolving in complex directions while retaining certain long-standing and entrenched features. Studying emergency occupations as professions also sheds new light on the changing nature of ‘professionalism’ itself.

1997 ◽  
Vol 12 (2) ◽  
pp. 43-48 ◽  
Author(s):  
Keith W. Neely ◽  
William J. Spitzer

AbstractPurpose:Emergency services personnel are highly vulnerable to acute and cumulative critical incident stress (CIS) that can manifest as anger, guilt, depression, and impaired decision-making, and, in certain instances, job loss. Interventions designed to identify such distress and restore psychological functioning becomes imperative.Methods:A statewide debriefing team was formed in 1988 through a collaborative effort between an academic department of emergency medicine and a social work department of a teaching hospital, and a metropolitan area fire department and ambulance service. Using an existing CIS debriefing model, 84 pre-screened, mental health professionals and emergency services personnel were provided with 16 hours of training and were grouped into regional teams.Debriefing requests are received through a central number answered by a communicator in a 24-hour communications center located within the emergency department. Debriefings are conducted 48–72 hours after the event for specific types of incidents. Follow-up telephone calls are made by the debriefing team leader two to three weeks following a debriefing. The teams rely on donations to pay for travel and meals.Results:One hundred sixty-eight debriefings were conducted during the first four years. Rural agencies accounted for 116 (69%) requests. During this period, 1,514 individuals were debriefed: 744 (49%) firefighters, 460 (30%) EMTs, and 310 (21%) police officers, dispatchers, and other responders. Deaths of children, extraordinary events, and incidents involving victims known to the responders (35%, 14%, and 14% respectively) were the most common reasons for requesting debriefings. Feedback was received from 48 (28%) of the agencies that requested the debriefing. All of those who responded felt that the debriefing had a beneficial effect on its personnel. Specific individuals identified by agency representatives as having the greatest difficulty were observed to be returned to their pre-incident state.Conclusion:CIS debriefings are judged as beneficial. A statewide response team is an effective way to provide these services at no cost to agencies.


2021 ◽  
Vol 2 (2) ◽  
pp. 263178772110046
Author(s):  
Laurie Cohen ◽  
Joanne Duberley

This essay considers how the traditional concept of career retains its power in an age of contingency, short-termism and gig work. To answer this question, it introduces and explicates the concept of the ‘career imagination’. This concept has three key dimensions: perceptions of enablement and constraint, time and identity. Situated in the nexus of structure and agency, it is through our career imagination that we envisage and evaluate the progress of our working lives. Encapsulating continuity and change, our career imagination helps us to understand the enduring legitimacy of the traditional career as a yardstick by which to measure success, and the emergence of new possibilities.


2017 ◽  
Vol 25 (6) ◽  
pp. 6-9 ◽  
Author(s):  
M.S. Rao

Purpose The purpose of this research paper is to place an emphasis on the philosophy of “employees first, customers second, and shareholders third”. Design/methodology/approach It outlines the advantages of this philosophy and illustrates with examples of global companies including Google, Virgin, Alibaba, Facebook, LinkedIn, FedEx Corporation, Southwest Airlines, Whole Foods, and Costco. Findings It concludes to treat your employees as assets and convert them into your brand ambassadors to accomplish organizational goals and objectives. Practical implications These strategies can be applied in any industry and in any size of organization. Social implications The social implications of this research suggests that leaders can achieve organizational excellence and effectiveness by adopting these strategies. Originality/value It substantiates that employees are the true value creators for any organization. It explores soft leadership and elaborates the changing mindsets of the employees globally. It enlightens to treat people as people and partners, not as workers.


Author(s):  
Michael Sony ◽  
P. S. Aithal

Industry 4.0 is the digital transformation of the organization to meet the organizational goals and objectives. Industry 4.0 is making slow inroads in the Indian Engineering Industry. Therefore, there is a need for a study to understand the dynamics of the implementation in Indian Engineering Industry from a theoretical point of view. This study uses the Institutional Theory and ResourceBased theory to analyse the implementation of Industry 4.0. "Coercive", "normative" and "mimetic" pressure is used to analyse the forces on firms to implement Industry 4.0. Resource-based view is further used to analyse how the "physical, human, organizational, technological, financial and reputational capital" can be used in Indian Engineering Industry to attain competitive advantage. The study also develops a model to understand the dynamics of Industry 4.0 implementation. This is the first study to analyse the dynamics of Industry 4.0 implementation in Indian Engineering Industry. It will help the academicians to enrich the theoretical base of Industry 4.0 implementation. The industry will benefit from this analysis to understand the decision-making process for the implementation of Industry 4.0. The study can be used by the Government to decide policies that formal, informal rules and policies will help the Industries to implement Industry 4.0.


2010 ◽  
Vol 46 (6) ◽  
pp. 579-584 ◽  
Author(s):  
Beth Broussard ◽  
Joanne A. McGriff ◽  
Berivan N. Demir Neubert ◽  
Barbara D’Orio ◽  
Michael T. Compton

JOURNAL ASRO ◽  
2020 ◽  
Vol 11 (03) ◽  
pp. 135
Author(s):  
Sukmo Hadi Nugroho ◽  
Heru Kreshna Reza

In the organization of human interaction are incorporated in them, such as the relationship with subordinate leaders, that they will work together in performing the tasks that have been planned to achieve organizational goals. A leader in the proficient and skilled capable expected should also be willing and have the willingness to work effectively and efficiently. The task of a leader is to plan, mobilize and supervise every activity in the organization. One of the main tasks of a leader is to be able to achieve the performance of employees which in turn can achieve the goals and objectives of the organization are in leader. The method used in this research is a descriptive qualitative approach His research focus is 1) the role of the leader in achieving the performance of employees at the Regional Employment Agency of Surabaya (BKD). 2) the performance of employees in the Regional Employment Agency of Surabaya. The results showed that the role of the leader in achieving the performance of employees in Surabaya Regional Employment Agency can already be quite well where leaders are able to carry out their role so as to achieve better performance of employees in order to realize the objectives of the organization.   Keywords: Leader, Employee Performance, Regional Employment Agency Surabaya


Author(s):  
David F. Rico

This chapter illustrates how to optimize the return on investment (ROI) of enterprise architecture. Enterprise architecture is a blueprint for defining the structure and operation of organizations such as local, state, and federal agencies. Done well, enterprise architecture results in leaner and more effective information systems that satisfy organizational goals and objectives. This chapter introduces a suite of simple metrics and models for measuring the ROI of enterprise architecture. This chapter also introduces real options, which is a contemporary approach to measuring ROI. Whereas typical measures tend to underestimate ROI, real options have the ability to unearth business value hidden deep within the economics of investments in enterprise architecture.


2020 ◽  
Vol 7 (3) ◽  
pp. 192-210
Author(s):  
Muhammad Salman Chughtai ◽  
Lenny Yusrini ◽  
Ayesha Khanum

Attainment of goals and objectives of every institute lies in the performance of human resources. Public sector institutions and the judiciary as well face the problem of lower-level performance. In today's dynamic and competitive atmosphere, every organization needs to satisfy their employees to attain the optimum level of their skills and competencies to accomplish the organizational goals and objectives. The present study aims to examine the influence of HRM Practices on job satisfaction with the mediating mechanism of HR outcomes and employee affective commitment. Data collected for this study in two-time spans with a stratified random sample of 203 (186 males and 17 females) ministerial employees (Admin Office Coordinator, Senior Office Coordinator, and Office Coordinator) of Lahore High Court (Principal-seat and allied-Benches) to test the hypothesis. Findings of the study unveiled that HRM practices positively influenced the employees' satisfaction level. Moreover, mediation of HR outcomes and employee affective commitment found between the relationship of HRMPs and employee job satisfaction.


2019 ◽  
Vol 1 (1) ◽  
pp. 19-25
Author(s):  
Karolina Wojtasik

Abstract A high level of safety culture is a factor affecting the quality of production. The article contains conclusions and recommendations regarding creating a safety culture based on the awareness of threats and the ability to respond to them. The aim of the article is to analyze trainings on AT (antiterrorist) security procedures conducted in critical infrastructure (CI) enterprises and enterprises which are subject to mandatory protection. The theoretical system of reference is based on the issues regarding security culture and sociology of work. Observation of employee training, followed by analysis of employees' behavior and interviews with their supervisors, allowed to assess the functionality of solutions and develop recommendations for the training of with and blue collar workers.


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