The Cardiff Community Engagement Experiment
In order to develop insights into the conduct of Neighbourhood Policing ‘on the ground’, this chapter focuses in upon the findings from a significant attempt to establish a structured and systematic approach to police–community engagement, first in Cardiff and then across South Wales. Working in collaboration with South Wales Police, the authors conducted in excess of 700 face-to-face interviews with members of the public across most neighbourhoods in the police force area. Using the concept of signal crimes, the data derived are interpreted to understand what matters most to people in their local area and how they utilize these concerns to construct their sense of security. The implications of these findings and insights for steering and guiding the implementation of Neighbourhood Policing services are explored in depth.