Humans as a Service

Author(s):  
Jeremias Prassl

The rise of the gig economy is disrupting business models across the globe. Platforms’ digital work intermediation has had a profound impact on traditional conceptions of the employment relationship. The completion of ‘tasks’, ‘gigs’, or ‘rides’ in the (digital) crowd fundamentally challenges our understanding of work in modern labour markets: gone are the stable employment relationships between firms and workers, replaced by a world in which everybody can be ‘their own boss’ and enjoy the rewards—and face the risks—of independent businesses. Is this the future of work? What are the benefits and challenges of crowdsourced work? How can we protect consumers and workers without stifling innovation? Humans as a Service provides a detailed account of the growth and operation of gig-economy platforms, and develops a blueprint for solutions to the problems facing on-demand workers, platforms, and their customers. Following a brief introduction to the growth and operation of on-demand platforms across the world, the book scrutinizes competing narratives about ‘gig’ work. Drawing on a wide range of case studies, it explores how claims of ‘disruptive innovation’ and ‘micro-entrepreneurship’ often obscure the realities of precarious work under strict algorithmic surveillance, and the return to a business model that has existed for centuries. Humans as a Service shows how employment law can address many of these problems: gigs, tasks, and rides are work—and should be regulated as such. A concluding chapter demonstrates the broader benefits of a level playing field for consumers, taxpayers, and innovative entrepreneurs.

Author(s):  
Jeremias Prassl

This chapter considers the implications of the on-demand economy for consumers and markets. It shows how, for both consumers and workers, the on-demand bargain can unravel rather quickly: users potentially end up paying a much higher price and receive worse-quality services than promised. In addition, the gig-economy business model can lead to significant tax losses, as taxpayers are left to make up the shortfall and subsidize the industry in myriad ways. When these problems for consumers, workers, and taxpayers are added to the questionable economics behind many platforms’ business models, as discussed in the first chapter, it is not difficult to see why some suggest that the platforms should be banned. This chapter, however, argues against such drastic moves: we would destroy all benefits and innovation, and leave at least some consumers and workers worse off. Employment law is key to creating a level playing field for competition, which fosters innovation.


2021 ◽  
Author(s):  
Burcu Sakız ◽  
Ayşen Hiç Gencer

Blockchain technology is a disruptive innovation with the potential to replace existing business models that rely on centralized systems and third parties for trust. Even if there are a lot of application areas, blockchain used primarily for cryptocurrencies. Satoshi Nakamoto implemented the first blockchain application and invented the world’s first digital currency which is named as Bitcoin in 2008. Fundementally Bitcoin relies on cryptographic “proof of work” mechanism, digital signatures, and peer to peer distributed networking layer in order to provide a distributed ledger holding transactions. In 2014, a second generation of blockchains allow to program and execute them over distributed networks such as Ethereum project. The code to program any asset stored in blockchain’s peer-to-peer network is called as "smart contract" and smart contracts gives a powerful tool to developers for decentralized applications. There are various types of tokens that anyone can built on top of Ethereum and by combining smart contracts and new tokens, this paved the way of possibility to build a wide range of decentralized projects. One of the disruptive blockchain based innovation impacting intellectual property is called non-fungible-tokens or NFTs firstly introcuced in late 2017 on Ethereum network. This research contends that blockchain and non-fungible tokens (NFTs) which are cryptographically unique, scarce, non-replicable digital assets created through smart contracts and provably digital collectible assets. Our objective is to give NFT taxonomy, review NFT platforms and discuss technical challenges as well as recent advances in tackling the challenges. Moreover, this paper also aims to point out the future directions for NFT technology.


Author(s):  
Jeremias Prassl

This chapter explores how the gig economy works. It looks at some of the most important platforms and illustrates their central role in shaping transactions between consumers and workers. Digital work intermediation, in particular, is key to understanding the gig economy: here, platforms’ sophisticated algorithms connect workers and customers, and exercise ongoing control over the ensuing relationships. The chapter then charts the astonishing variety and global growth of the gig economy, with a particular emphasis on how platforms make money, from improved matchmaking to regulatory arbitrage. Finally, this chapter turns to the broader impacts of digital work intermediation, considering how platforms go beyond mere matchmaking to shape the experiences of workers and consumers.


2011 ◽  
Vol 16 (1, 2 & 3) ◽  
pp. 2007 ◽  
Author(s):  
John Carpay

In 1982, Canada abandoned its parliamen- tary democracy for an American model of con- stitutional democracy in which unelected, and hence unaccountable, judges exercise substan- tial legislative power. Before the Canadian Char- ter of Rights and Freedoms1 became the supreme law of the land, Canada’s Parliament and pro- vincial legislatures were essentially sovereign, limited only by the federal-provincial division of powers in sections 91 and 92 of the Constitu- tion Act, 1867.2 Activism and advocacy in the democratic political arena were the only ways to bring about policy change. But since 1982, Canadian judges — like their United States (U.S.) counterparts — play a very active role in shaping public policy on a wide range of issues, many of them complex and controversial.


2019 ◽  
pp. 147612701989450 ◽  
Author(s):  
Joep Cornelissen ◽  
Magdalena Cholakova

In this essay, we address the question of how the strategic and organizational activities of on-demand sharing economy companies such as Uber are labeled and classified. We approach this question through a categorization lens and explore in particular whether sharing economy companies can legitimately frame the individuals who work for them as “independent workers” and what this implies for the nature of the employment relationship in such on-demand business models. Our overall aim in doing this is twofold. First, we highlight and address an important categorization issue in our current society, which has potentially far-reaching consequences for the nature of employment and the securities and protections that workers used to enjoy in many parts of the world. Second, we advance prior research in the strategy and organizational domain by elaborating how acts of categorization are inherently moral and political in nature. In this way, we aim to provoke researchers toward studying the moral basis of categorization work and we provide pointers in this essay for how they might do so.


Author(s):  
Faouzi Kamoun

The integration of Near Field Communication (NFC) into mobile devices has recently emerged as a disruptive innovation and a strong enabler of a wide range of new mobile applications and services. Yet, despite this great potential, the widespread adoption of mobile NFC services remains restrained. This chapter investigates the success factors that are contributing towards the proliferation of mobile NFC services. It also presents an in-depth analysis of the key hurdles standing in the way of full NFC commercialization, with the caveat that disagreement about the proper business model among the key ecosystem players is currently the major adoption restraint. The chapter articulates the vision of a cooperative model that can enable the sharing of services, infrastructure, cost, and revenues among various NFC ecosystem players. The author also adopts a four-tier classification approach to categorize NFC business models into a number of typologies. Some recommendations for future research are also provided.


2017 ◽  
Vol 38 (5) ◽  
pp. 691-709 ◽  
Author(s):  
Peter Fleming

Human capital theory – developed by neoclassical economists like Gary Becker and Theodore Schultz – is widely considered a useful way to explain how employees might enhance their value in organizations, leading to improved skill, autonomy and socio-economic wellbeing. This essay argues the opposite. Human capital theory implies that employees should bear the costs (and benefits) of their investment. Highly individualized training and work practices are an inevitable corollary. Self-employment, portfolio careers, the ‘gig economy’ and on-demand business models (including Uber and Deliveroo) faithfully reflect the assumptions that inform human capital theory. I term this the radical responsibilization of the workforce and link it to growing economic insecurity, low productivity, diminished autonomy and worrying levels of personal debt. The essay concludes by proposing some possible solutions.


2020 ◽  
Vol 26 (6) ◽  
pp. 613-618
Author(s):  
A. V. Altukhov ◽  
S. A. Tishchenko

The presented study reviews practically relevant research papers in the field of network structures, modern network business models and platforms.Aim. The study aims to elaborate and explain the concept of network structure and platform and to show the reasons for the progressiveness and potential of network organizational structure at the current stage of socio-economic and scientific development.Tasks. The authors highlight the main scientific ideas about network structures in business, including significant studies in this area; provide and explain the main terms and definitions and examine the key characteristics of network business structures; characterize “platforms” as an important concept for modern business and show the relationship between platforms and network structures.Methods. This study uses analysis of information and subsequent synthesis of new knowledge in the form of the authors’ conclusions and a wide range of relevant scientific publications of Russian and foreign authors, including original publications in English and French.Results. The history of network structures is briefly provided. Definitions and characteristics of such concepts as “network structure” and “platform” in relation to business are provided and explained by the authors.


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