Use of Information and Communication Technologies among Older Adults

Author(s):  
Alexander Seifert ◽  
Shelia R. Cotten

In the United States, more people are turning 65 daily than at any prior point in history. This demographic transition will likely continue for several decades. Older adults experience health declines as they age in addition to increased chronic health conditions. Though older adults are increasingly using information and communication technologies (ICTs), a digital divide still exists. In this chapter, the authors provide an overview of the research on the digital divide and ICT use among older adults, including what is currently known about the impacts of ICT use on older adults’ health and quality of life, limitations in measurement tools and existing data sources, and future directions for others hoping to advance research on this topic.

2019 ◽  
Vol 3 (Supplement_1) ◽  
pp. S194-S194
Author(s):  
Shelia Cotten ◽  
Shelia R Cotten ◽  
Travis Kadylak

Abstract Older adults are increasingly using information and communication technologies (ICTs) to communicate with social ties, gather information to make decisions, and for entertainment purposes. Research is increasingly showing that using ICTs has a range of potential benefits for older adults. However, less research examines the potential negative outcomes of ICT use for older adults. Data from a nationally representative sample of older adults in the United States is used to examine positive and negative outcomes of ICT use. Traditional well-being and social connection outcomes are examined as well as new stressors associated with mobile phone use. Our findings suggest that ICT use has varying effects on older adults, depending upon the type, level, and purposes of use. Implications are discussed for entities seeking to encourage ICT use to enhance health and quality of life among older adults.


2017 ◽  
Vol 38 (8) ◽  
pp. 1167-1184 ◽  
Author(s):  
Christopher Ball ◽  
Jessica Francis ◽  
Kuo-Ting Huang ◽  
Travis Kadylak ◽  
Shelia R. Cotten ◽  
...  

Older adults are the most digitally divided demographic group. The present study explores how older adults perceive the physical use of information and communication technologies (ICTs), particularly across generations and contexts. Data for the present study come from nine focus groups. Seniors acknowledge that ICTs help them connect with geographically distant social ties, but that they lead to feelings of disconnection with geographically close social ties. We label this phenomenon the “physical–digital divide,” which exists when a group feels ostracized or offended when those around them engage with ICTs while they themselves are not or cannot engage with ICTs. Younger generations are often referred to as “digital natives” and older generations as “digital immigrants.” A more apt label for older adults may be “physical natives,” as their preferred method of communication involves physical face-to-face interactions and traditional codes of etiquette. Suggestions are made for reducing the physical–digital divide.


PLoS ONE ◽  
2020 ◽  
Vol 15 (11) ◽  
pp. e0241948
Author(s):  
José Antonio García del Castillo-Rodríguez ◽  
Irene Ramos-Soler ◽  
Carmen López-Sánchez ◽  
Carmen Quiles-Soler

The mandatory home confinement of the Spanish population, implemented in response to the COVID-19 pandemic, presents a unique opportunity to study the use and influence of Information and Communication Technologies (ICT) in people’s perception of quality of life during this exceptional situation. This article adapts and validates a psychometric scale designed to identify and measure the main dimensions of the Quality of Life construct perceived through ICT use. To this end, an exploratory and transversal study has been carried out in Spain on a sample of 2,346 participants. Data processing has been carried out with SPSS and EQS. The results provide evidence of the reliability and psychometric quality on the scale, which exhibits adequate consistency that facilitates its application. The confirmatory factor analysis showed a hierarchical model of three correlated factors that account for the dimensions “Satisfaction with life”, “Emotional support” and “Social support”, which have enough correlation to measure the personal perception of quality of life associated with ICT use and are consistent with previous psychometric studies. The results of the TICO scale indicate that more than 70% of the sample feel ICT have united their family during home confinement and more than 45% experience happy feelings when they use ICT. In home confinement, ICT use has improved users’ quality of life, mainly their satisfaction with life and social and family support.


2021 ◽  
Vol 5 (Supplement_1) ◽  
pp. 426-426
Author(s):  
Walter Boot

Abstract In response to the COVID-19 pandemic, information and communication technologies (ICTs) are primarily how many people communicate, socialize, and receive healthcare. In a recent Pew report, experts in the role of technology in society believe that post-COVID-19 pandemic, society will continue to be far more technology-driven than pre-pandemic. That is, technology will play an even greater role in our lives in the “new normal.” However, compared to younger adults, many older adults are less likely to adopt the technologies needed to perform these everyday tasks. Differences in technology proficiency, acceptance, and adoption between groups is often referred to as the “digital divide,” and older adults are more likely to be on the disadvantaged side of this digital divide. This session explores the potential of technology to support social, health, and wellbeing outcomes among older adults, and the challenges involved. This session will start with a talk by A. Lothary on the success and challenges of using a simple video chat platform to address loneliness and social isolation. S. Shende will present a video-technology intervention for older adults with and without cognitive impairment, and how this intervention was designed to facilitate engagement. This will be followed by a presentation by X. Lin on the relationship between social media usage and well-being across the lifespan, and mediators of this relationship. The session will conclude with a presentation by W. Qin on predictors of older adults’ use of telehealth technology to support health and wellbeing during the COVID-19 pandemic.


Author(s):  
José Álvarez-García ◽  
Amador Durán-Sánchez ◽  
María de la Cruz del Río-Rama ◽  
Ronny Correa-Quezada

While there is a progressive ageing of the population, we are witnessing a rapid development of new information and communication technologies (ICTs). Although for most of society this technology is within reach, there are population segments for whom access is limited, especially adults who are considered of old age. Due to the relevance that the relationship between ICTs and older adults acquires in today’s society, it is necessary to carry out an analysis of the scientific literature in order to understand the knowledge structure of this field. In this research, a comparative bibliometric analysis of 172 documents published in the Web of Science (WoS) and Scopus databases was carried out until 2018 and is complemented by a co-citation analysis. The results show that this subject is incipient and is in its exponential growth stage, with two thirds of the production concentrated in the 2012–2018 period. Four out of five authors are transient with a single authorship and the collaboration level is high. The most productive country is Germany followed by the United States and Australia.


Author(s):  
Rochell R. McWhorter ◽  
Julie A. Delello ◽  
Christine S. Gipson ◽  
Beth Mastel-Smith ◽  
Kleanthe Caruso

About one-fifth of the population in the United States in 2015 will be age 65 or older in 2050 and loneliness may be a contributing factor that inhibits their well-being and overall health. As the number of older adults continues to escalate, information and communication technologies such as smartphones and computers may create an increase in social connectedness leading to a decline in loneliness and social isolation. Results from this pilot study suggest that the older adult participants demonstrated some degree of loneliness. As the older adults used social media to connect with friends, family, and other information of interest, there was an increase in social connectedness for many of the participants, but the intensive iPad intervention was not significant in terms of reducing loneliness for either group over time.


Author(s):  
Esther Ruiz Ben

New information and communication technologies are radically transforming the way that information and knowledge are disseminated and shared around the world. The digital divide between rich and poor countries is still persisting: more than 70% of the world’s Internet users are based in Europe and North America, where—in addition—more than 90% of the data on Africa are stored. Similar gaps persist between urban and rural areas and between men and women, especially in developing countries. Rural women usually have less access than men to information and new technologies (Huyer & Mitter 2003). Lack of information and access to education related to IT also limits women’s influence in their communities and their ability to participate in decision-making. When assessing the opportunities and risks of new technologies, it is essential to give attention to gender differences and to ensuring that women’s voice is heard so that technological developments can be sustainable in the way that best prevents them from increasing inequalities. Particularly gender factors are crucial to develop a sustainable concept of IT evolution. Our aim in this article is to show how the concept of gender and IT can be integrated in a wider conceptual framework of sustainability. First, we will explain the concept of digital divide from a global perspective and the importance to understand the gender dimension within this conceptualization. Concerns about the disparities between industrialized and developing countries, especially with respect to Internet access and use, have touched off a worldwide debate about the existence of a global digital divide. From a domestic perspective at a national level or even at a regional level thinking about the European Union for instance, the term digital divide has shown to have powerful symbolic weight, and hence to be a useful tool with which to mobilize political support for government programmes designed to bridge the gaps between so called “information haves” and “information have-nots.” The OECD defines the “digital divide” as “…the gap between individuals, households, business and geographic areas at different socio-economic levels with regard both to their opportunities to access information and communication technologies (ICTs) and to their use of the Internet for a wide variety of activities. The digital divide reflects various differences among and within countries.” (OECD, 2001, p. 5). Access to information and communication technologies is considered as the first stage to become an “information have.” However, access is not limited to the infrastructures: an important factor contributing to the digital divide is the extended and hegemonic use of English as access language in the Internet. This is one of the reasons for instance, why the Hispanics in the USA a lower access to the Internet show as Wilhelm (2000) argues. Moreover, even among “information haves” or in other words, among those having access to information through information technologies we can observe digital gaps. DiMaggio and Hargittai (2001, p. 4) refers for instance to the ability to evaluate the quality of information: “By ‘digital divide,’ we refer to inequalities in access to the Internet, extent of use, knowledge of search strategies, quality of technical connections and social support, ability to evaluate the quality of information, and diversity of uses.” This aspect is particularly related to the inequalities according to the educational level of the “information haves.” Furthermore, when carried to the international level, the term “digital divide” arguably misconstrues the issue and is unduly pessimistic. For example, the term directs our attention to relative inequalities in the distribution of information age resources, when what really matters to the quality of life in a given country is its absolute level of resources and the efficacy of the institutional order in redistribution and social justice. Qureshi (2005, p. 1) refers to the results of a recent study about the digital divide showing that “it is access to information, services, and expertise through access to the network, combined with ICT skills that contribute to economic growth and a decrease in this gap.” Instead of fixating on the existence of a divide, it would be far better to focus our attention on the “global digital opportunity,” because that is what really confronts us today, an unprecedented opportunity to move swiftly up the path towards global digital development. From a gender perspective, it is important to improve the access of women, particularly women in underdeveloped countries and rural areas to knowledge and information through IT, but it is also important that women participate in the design and production of IT. We argue that the digital divide must consider also the gap regarding IT shaping. Shaping IT means nowadays in much extent shaping society and nature and thus we plaid for a concept of sustainable information society with a participatory approach that allows the integration of excluded perspectives and moving beyond consumerism fixations taking local voices and the co-evolution of nature and society as a point of departure. Particularly women’s perspectives excluded in great extent through gendering processes must be taken into account as they reinforce other embedded inequalities factors such as education or age. Understanding gendering processes within the shaping of IT and society is crucial in the concept of sustainable information society. However, IT development constitutes also a complex co-evolution of nature and society in different world regions. Particularly sustainability scholars have attempted to define these both basic co-interacting spaces. In the next section, we show an overview of the basic assumptions of sustainability that have lead to a more focused concept of sustainable information society.


Author(s):  
Sabina Baraković ◽  
Jasmina Baraković Husić ◽  
Joost van Hoof ◽  
Ondrej Krejcar ◽  
Petra Maresova ◽  
...  

Given the growing number of older people, society as a whole should ideally provide a higher quality of life (QoL) for its ageing citizens through the concept of personalised ageing. Information and communication technologies (ICT) are subject to constant and rapid development, and can contribute to the goal of an improved QoL for older adults. In order to utilise future ICT solutions as a part of an age-friendly smart environment that helps achieve personalised ageing with an increased QoL, one must first determine whether the existing ICT solutions are satisfying the needs of older people. In order to accomplish that, this study contributes in three ways. First, it proposes a framework for the QoL of older adults, in order to provide a systematic review of the state-of-the-art literature and patents in this field. The second contribution is the finding that selected ICT solutions covered by articles and patents are intended for older adults and are validated by them. The third contribution of the study are the six recommendations that are derived from the review of the literature and the patents which would help move the agenda concerning the QoL of older people and personalised ageing with the use of ICT solutions forward.


Author(s):  
María Olga Escandell Bermúdez ◽  
María del Sol Fortea Sevilla ◽  
José Juan Castro Sánchez

Abstract:THE DIGITAL DIVIDE AMONG PEOPLE WITH A VISUAL DISABILITYOne of the most admired achievements in the society of information is the creation of information and communication technology (ICT), constantly changing technologies essential to work and live in the current society. Those who are not able to keep up with technology or who do not have access to it suffer the so called digital divide. The digital divide is the exclusion suffered by people who cannot access technology and who are left behind in relation to those who have access to it. We have been drawn to working with this current social and technological phenomenon, at a time in which technology takes up a great deal of our lives. We are interested in finding out what happens to those who are left out of such phenomena, especially those who are more vulnerable and prone to be left behind. This can help us contribute by easing or eradicating said differences. Our studies are based on the so called “digital divide” among people with a visual disability, taking into account three different types discussed by the Telecommunications International Union (TIU) in meetings from 2004: access restrictions, based on the differences among people who have or lack access to ICT; usage, based on people who know how to use it and people who don’t; and quality of use, based on differences among users. We initially approach people with a visual disability, professionals and family members through a discussion group, asking them directly about accessibility, usage, knowledge… of ICT. We then use an ad hoc questionnaire having analysed the content of the contributions taken from the discussion group.Keywords: Visual disability, digital divide, information and communication technologies, accessibility, design for all.Resumen:Uno de los logros más admirados por la sociedad de la información es la creación de las tecnologías de la información y la comunicación (TIC). Son tecnologías en permanente cambio y esenciales para trabajar y vivir en esta sociedad. Aquellos que no son capaces de adaptarse a la tecnología o no tienen acceso a la misma sufren la denominada brecha digital, que no es más que la exclusión que sufren esas personas por no poder acceder a la tecnología y que les deja en desventaja con respecto a quien sí la tiene.Nos ha resultado de gran interés trabajar este fenómeno que es tanto social como tecnológico, y de gran actualidad en este momento en que las tecnologías ocupan una gran parte de nuestras vidas. Nos interesa conocer qué les sucede a aquellos que se quedan atrás en este nuevo fenómeno, y en especial quienes son más vulnerables a quedar fuera de este proceso, de forma que podamos hacer aportaciones que nos lleven a paliar o erradicar dichas diferencias. Nuestros estudios se fundamentan en la llamada “brecha digital” en las personas con discapacidad visual, valorando los tres tipos que la Unión Internacional de Telecomunicaciones (UIT) discutió en sus encuentros a partir del año 2004: la de acceso, basada en la diferencia entre las personas que pueden acceder y las que no a las TIC; la de uso, basada en las personas que saben utilizarlas y las que no; y las de la calidad del uso, basada en las diferencias entre los usuarios. En un primer momento, nos acercamos a las personas con discapacidad visual, técnicos y familiares mediante un grupo de discusión preguntando de forma directa sobre la accesibilidad, el uso, el conocimiento… sobre las TIC. En un segundo momento partimos de un cuestionario elaborado ad hoc a través del análisis de contenido realizado sobre las aportaciones en el grupo de discusión. Palabras clave: Discapacidad visual, brecha digital, tecnologías de la información y la comunicación, accesibilidad, diseño para todos.


Author(s):  
Sofia Gil-Clavel ◽  
Emilio Zagheni ◽  
Valeria Bordone

AbstractQualitative studies have found that the use of Information and Communication Technologies is related to an enhanced quality of life for older adults, as these technologies might act as a medium to access social capital regardless of geographical distance. In order to quantitatively study the association between older people’s characteristics and the likelihood of having a network of close friends offline and online, we use data from the Survey of Health, Ageing and Retirement in Europe and data from Facebook. Using a novel approach to analyze aggregated and anonymous Facebook data within a regression framework, we show that the associations between having close friends and age, sex, and being a parent are the same offline and online. Migrants who use internet are less likely to have close friends offline, but migrants who are Facebook users are more likely to have close friends online, suggesting that digital relationships may compensate for the potential lack of offline close friendships among older migrants.


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