Corporate Culture’s Impact on a Strategic Approach to Quality

2000 ◽  
Vol 15 (1) ◽  
pp. 9-20 ◽  
Author(s):  
Scott A. Dellana ◽  
Richard D. Hauser
Keyword(s):  
Organizational Culture ◽  
Postal Survey ◽  
Competing Values ◽  
Strategic Approach ◽  
Quality Award ◽  
Malcolm Baldrige ◽  
American Society ◽  
Cultural Types ◽  
The Relationship ◽  
Quality Approach

The purpose of this research is to further examine the relationship between organizational culture and a strategic approach to quality, as embodied in Malcolm Baldrige Quality award criteria. To accomplish this, a questionnaire was developed for a postal survey. The questionnaire was based upon the Competing Values Model of Culture and the Baldrige Award criteria to define the position of the company in their strategic quality approach. This questionnaire was then sent to 1000 members of the American Society for Quality. A total of 219 usable responses were received and analyzed. The results indicate that higher Baldrige scores tend to be significantly related to the Adhocracy and Group cultural types.

scholarly journals Внешняя политика США в восприятии и оценках современного американского общества

2020 ◽  
Vol 46 (2) ◽  
pp. 57-66
Author(s):  
Лариса ГАРУСОВА
Keyword(s):  
Foreign Policy ◽  
Republic Of China ◽  
The Past ◽  
Strategic Approach ◽  
The Us ◽  
Informational Basis ◽  
American Research ◽  
American Society ◽  
The Relationship

Анализируется взаимосвязь и корреляция современной внешнеполитической стратегии США с общественной рефлексией на неё. Информационной основой работы являются результаты социологических опросов ведущих американских исследовательских центров, статистические данные, статьи, официальные документы. Прослежена связь официальных внешнеполитических доктрин и мнения американских граждан в отношении России и Китая. Выявлена корреляция между усилением антикитайских настроений в США за последние два года и появлением новой официальной стратегии Вашингтона в отношении КНР («Стратегический подход США к КНР») от 20 мая 2020 г. внешняя политика, США, стратегия, рефлексия, общественное мнение, Россия, Китай, национальная безопасность This article analyzes the relationship and correlation of the US modern foreign policy strategy with public reflection on it. Washington's active foreign policy and US claims to the role of world leader are supported by American society in recent decades. The informational basis of this work is the analysis of the sociological surveys of leading American research centers, statistics, academic articles, as well as official documents on the studied issues. The study revealed the peculiarities of the perception of traditional and new threats to national and international security by the American elite and society. The author traces the connection between official foreign policy doctrines and the opinions of American citizens regarding Russia and China. A correlation was found between the strengthening of anti-Chinese sentiment in the US over the past two years and the appearance of a new official strategy of Washington towards the PRC (“United States Strategic Approach to The People’s Republic of China”) in May 20, 2020. foreign policy, USA, strategy, reflection, public opinion, Russia, China, national security

scholarly journals Organizational Culture and Performance Measures in Greek Telecommunication Industry

2016 ◽  
Vol 9 (10) ◽  
pp. 212
Author(s):  
Antonios Kargas
Keyword(s):  
Organizational Culture ◽  
Performance Measures ◽  
Economic Performance ◽  
Performance Indicators ◽  
Telecommunication Industry ◽  
Cultural Variations ◽  
Operational Strategy ◽  
And Performance ◽  
Cultural Types ◽  
The Relationship

<p>The paper shall examine the relationship between organizational culture and performance measures and the relation of specific cultural types with performance indicators (such as profitability, growth and qualitative factors), in order to support managerial efforts to cultivate an inimitable operational strategy. Based on data from both, fixed and mobile operators in Greece and the use of ANOVA methodology, key findings have been revealed with reference to organizational culture and economic performance. A control-oriented tendency in telecommunication industry has been indicated as a whole, with cultural variations among fixed and mobile operators, along with significantly important differences on performance indicators.</p>

scholarly journals The relationship between organizational culture and quality techniques, and its impact on operational performance

2015 ◽  
Vol 35 (10) ◽  
pp. 1460-1484 ◽  
Author(s):  
Lillian Do Nascimento Gambi ◽  
Harry Boer ◽  
Mateus Cecilio Gerolamo ◽  
Frances Jørgensen ◽  
Luiz Cesar Ribeiro Carpinetti
Keyword(s):  
Organizational Culture ◽  
Structural Equation ◽  
Operational Performance ◽  
Equation Modeling ◽  
Competing Values ◽  
Performance Impact ◽  
Content Type ◽  
Performance Effects ◽  
And Performance ◽  
The Relationship

Purpose – The purpose of this paper is to investigate if a firm’s organizational culture affects the set of quality techniques it uses, and if these quality techniques affect the relationship between organizational culture and operational performance. Design/methodology/approach – Based on data collected from 250 firms in Brazil and Denmark, structural equation modeling is used to investigate the relationship between organizational culture and the use of quality techniques, and its impact on operational performance. Four quality technique groups, four cultural profiles adopted from the Competing Values Framework and a set of operational performance indicators are used to operationalize the study. Findings – Culture does not appear to be an unequivocal predictor of the use of quality techniques. Furthermore, while most quality technique groups contribute indirectly to the total effect on operational performance in the developmental, group and hierarchical cultures, the performance effects are insignificant for all four groups in the rational culture. Practical implications – Managers need to be actively aware of the cultural characteristics of their organization before adopting quality techniques, in order to benefit most from the use of these techniques. Originality/value – Most previous studies address the relationships between culture, quality management and performance at the level of quality practices. This study takes the unitarist-pluralist discussion to the level of quality techniques and extends that discussion to what should be its core, namely, the influence of quality techniques on the performance impact of culture.

scholarly journals The Influence Of Organizational Culture On The Success Of Knowledge Management Practices With North American Companies

2011 ◽  
Vol 6 (3) ◽  
Author(s):  
Claudette Chin-Loy ◽  
Bahaudin G. Mujtaba
Keyword(s):  
Organizational Culture ◽  
Knowledge Management ◽  
North American ◽  
Management Practices ◽  
Competing Values Framework ◽  
Competing Values ◽  
Strategic Issues ◽  
Organizational Benefits ◽  
Knowledge Management Practices ◽  
The Relationship

This research tests a model of the moderating effect of organizational culture on the relationship between knowledge management and organizational benefits and a positive relationship between knowledge management and organizational benefits. This topic is related to organizational strategic issues such as sharing knowledge and developing new capacities for action through learning processes. The 133 respondents represented 38 of the 49 North American companies recognized for their knowledge management best practices initiatives. There were two instruments used in this study: Cameron and Quinns 1999 OCAI measured four types of organizational culture (Clan, Adhocracy, Market, and Hierarchy), and Lawsons (2002) KMAI assessed Knowledge Management and Organizational Benefits. Emphasizing the competing values framework, the results from the study show that organizational culture is positively related to organizational benefits with high positive intercorrelations.

scholarly journals Organizational Culture and Organizational Commitment in Software Product Line Institutionalization: the Perspective of Organizational Change

2019 ◽  
Vol 8 (12) ◽  
pp. 2603-2607
Keyword(s):  
Organizational Culture ◽  
Organizational Commitment ◽  
Software Product Line ◽  
Product Line ◽  
Equation Modeling ◽  
Survey Method ◽  
Software Product ◽  
Software Engineers ◽  
Cultural Types ◽  
The Relationship

This study aims to investigate what factors of organizational culture are associated with successful institutionalization of software product line and to explore if organizational commitment has a mediation effect on the relationship between these factors of organizational culture and software product line performance. To do this, this study collected data from 352 employees of a Korean company by survey method. Also, a structural equation modeling has been taken. As a result, as a result of the three organizational cultural types first proposed to take into account the features of the software engineer, result-oriented culture, open system culture, and employee-centered culture increase their commitment to the organization. Second, software engineers' emotional commitment to organizations improves SPL performance. Finally, software engineers' emotional, organizational commitments mediate the relationship between employee-centric culture and SPL performance. This study is the first one to show the organizational culture types associated with psychological contracts and to understand how these organizational cultural types affect software product line performance through organizational commitment. The results of this study provide conceptual insight to administrators who want to find organizational culture types without sacrificing software product line performance.

scholarly journals An empirical investigation of the influence of organizational culture on individual readiness for change in Syrian manufacturing organizations

2014 ◽  
Vol 27 (1) ◽  
pp. 5-22 ◽  
Author(s):  
Mohamed Haffar ◽  
Wafi Al-Karaghouli ◽  
Ahmad Ghoneim
Keyword(s):  
Organizational Culture ◽  
Change Management ◽  
Cultural Context ◽  
Empirical Investigation ◽  
Empirical Studies ◽  
Readiness For Change ◽  
Competing Values ◽  
Content Type ◽  
Manufacturing Organizations ◽  
The Relationship

Purpose – While few recent studies have paid attention to the relationship between organizational culture (OC) and individual readiness for change (IRFC), there is still a lack of systematic and empirical studies regarding the influence of all OC types on the IRFC components within the change management literature. This study aims to fill this gap in the literature by empirically examining the influence of all four organizational culture types of the competing values framework (CVF) on the components of IRFC regarding TQM implementation, within the context of manufacturing organizations operating in Syria. Design/methodology/approach – A total of four hypotheses were proposed for testing. A questionnaire was developed and distributed to 350 Syrian manufacturing organizations (SMOs) in order to measure the level of IRFC and to identify the cultural profiles and characteristics of these organizations. Findings – The analysis of the data collected shows that certain types of organizational culture are conducive to fostering IRFC. In particular, the findings of an empirical investigation revealed that group culture and adhocracy culture are the most supportive culture types for IRFC. Originality/value – This paper contributes to the existing literature of change management by providing empirical evidence leading to advancement of knowledge and the understanding of the relationship between OC types and IRFC components. Furthermore, the paper adds value via its contextual originality; being the first study that empirically examined the Syrian cultural context, and hence contributing to the scarce body of literature of both OC and IRFC, and in particular the developing countries.

Analyzing the relationship between organizational culture and knowledge management dimensions in higher education libraries

2016 ◽  
Vol 49 (1) ◽  
pp. 57-68 ◽  
Author(s):  
Kumaresan Chidambaranathan ◽  
BS Swarooprani
Keyword(s):  
Higher Education ◽  
Organizational Culture ◽  
Knowledge Management ◽  
Research Design ◽  
Quantitative Research ◽  
Competing Values Framework ◽  
Assessment Instrument ◽  
Competing Values ◽  
Organizational Culture Assessment Instrument ◽  
The Relationship

The purpose of this study is to examine the relationships between knowledge management dimensions and organizational culture types in higher education libraries in Qatar using the competing values framework. A descriptive, quantitative research design was employed to determine the correlation between the variables. Two research instruments are used in this study: (1) Organizational Culture Assessment Instrument and (2) Knowledge Management Assessment Instrument. The results of the study revealed that, while the culture types clan and market predicted the knowledge management dimensions of creation, capture, organization, storage and application, the culture types adhocracy and hierarchy predicted the knowledge management dimensions of storage and dissemination.

Impact of perceived organizational culture on job involvement and subjective well-being: A moderated mediation model

2019 ◽  
Vol 47 (1) ◽  
pp. 1-13 ◽  
Author(s):  
Qiwei Zhou ◽  
Guoquan Chen ◽  
Wei Liu
Keyword(s):  
Organizational Culture ◽  
Job Involvement ◽  
Well Being ◽  
Mediating Effect ◽  
Competing Values Framework ◽  
Subjective Well Being ◽  
Competing Values ◽  
Achievement Orientation ◽  
Moderated Mediation Model ◽  
The Relationship

Drawing upon the competing values framework and flow theory, we conducted an empirical study to examine the predictive role of perceived organizational developmental culture (PODC) on subjective well-being (SWB), and further explored its mechanism and boundary conditions. Participants were 229 Chinese employees who completed measures of PODC, perceived organizational rational culture (PORC), job involvement, and SWB. Results showed that job involvement mediated the relationship between PODC and SWB, and that PORC not only strengthened the relationship between PODC and job involvement, but also moderated the mediating effect. We have highlighted the importance of emphasizing both the future growth and present time achievement orientation types of perceived organizational culture to increase employees’ SWB.

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