Examining the factors influencing knowledge management system (KMS) adoption in small and medium enterprises SMEs

2018 ◽  
Vol 24 (1) ◽  
pp. 234-265 ◽  
Author(s):  
Fayiz Dahash Shrafat
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Process Model ◽  
Structural Model ◽  
Small And Medium Enterprises ◽  
Partial Least Square ◽  
Knowledge Management System ◽  
Adoption Process ◽  
Content Type ◽  
Medium Enterprises

Purpose The potential for the adoption of a knowledge management system (KMS) is becoming a crucial matter in small and medium enterprises (SMEs); however, there is a scarcity of studies related to KMS adoption in SMEs. Therefore, the purpose of this paper is to advance further our understanding of the factors that influence the KMS adoption process among SMEs. Design/methodology/approach The collected sample size was 247 respondents. For statistical analysis, Smart partial least square (PLS) (a structural model-based tool) was used to build, run and validate the process model. PLS regression techniques were used to analyze the latent constructs. Smart PLS exhibits both the measurement model and the structural model. Findings The results indicate that knowledge management capabilities, knowledge sharing, organizational learning capabilities and IT capabilities are the significant factors which influence KMS adoption. This study also identifies some unexpected results. Research limitations/implications The number of responses obtained from the survey was rather small. However, a larger number of responses would probably have resulted in a more accurate finding. Additionally, this study should be verified via a larger sample to increase its generalization. Practical implications The result of this study will provide SMEs with valuable guidelines to better understand what factors should be considered as highly important and thus providing decision makers and managers with valuable insights to increase the adoption level of KMSs. Originality/value The study addresses the research gap by developing and empirically validating a research model of KMS adoption from a different perspective that incorporates critical issues which have never been simultaneously examined.

Knowledge Management System Among Onion Farmers Using Ict In Perambalur District Of Tamil Nadu

GIS Business ◽  
2020 ◽  
Vol 14 (6) ◽  
pp. 1147-1155
Author(s):  
J.Nithya Jayaseeli ◽  
T. Devi
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Tamil Nadu ◽  
Research Work ◽  
Knowledge Management System ◽  
Adoption Process ◽  
Farming Community ◽  
Ict Adoption ◽  
Information And Communication ◽  
Production Form

The purpose of this study is to examine how Knowledge level augmented parameters impact on the effective adoption of information and communication technology (ICT) by onion farmers in Perambalur district of Tamil Nadu. Data were gathered from a focus group made up of 60 Farmers in Perambalur district. The paper finds that a willingness of indigenous ICT users is particularly influenced by the recognition and incorporation of visible social imperatives during the adoption process. Research limitations/implications – The outcome of this study highlights important issues for ICT adoption. One particular area that must be taken into consideration is the adoption channel. Perceptions of ICT adoption will differ significantly among adopters. For this reason, the need for developing an appropriate adoption channel that ensures successful diffusion of the innovation should be recognized. The paper also demonstrates that Knowledge Management System among farmers using ICT to yield more profit in onion Production form knowledge distributed by the experts. Hence the research work carried out to acquire, represent, and distribute the knowledge Management system to the Farming community.

Impact of hedonic motivation and corporate culture on the adoption of an information system

Kybernetes ◽  
2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Imane Beqqali Hassani ◽  
Razane Chroqui ◽  
Chafik Okar ◽  
Mohamed Talea ◽  
Ahmed Ouiddad
Keyword(s):  
Information System ◽  
Corporate Culture ◽  
Structural Model ◽  
Least Square Method ◽  
Measurement Model ◽  
Partial Least Square ◽  
Least Square ◽  
Adoption Process ◽  
Content Type ◽  
The Impact

Purpose The purpose of this paper is to evaluate the impact of corporate culture (CC) and hedonic motivation (HM) on the adoption of an information system (IS) inside a Moroccan company. To do so, the authors have combined and merged the “unified theory of acceptance and use of technology 2” along with the “Nguyen and Aoyama’s model” that covers the subject of CC. Later, the authors tested the research model within a Moroccan company. Design/methodology/approach In the present work, the authors used a quantitative analysis approach. Survey data were collected through oral interviews and analysis was performed based on the “partial least square” method, over a 94 sample of direct IS users. Findings The findings of the present investigation demonstrate the reliability and the validity of the established measurement model. Concerning the structural model, results support all hypotheses but with different effect size. The conclusion that can be extracted from this study is that CC and HM are important factors in the adoption process within the Moroccan firm. Originality/value This study enhances the understanding of the major factors affecting the adoption of an IS in a developing country. While several studies on adoption have been conducted, this study’s originality and contribution lays in the examination of the rarely evaluated factors: HM and CC.

Exploring the barriers to SMEs’ open innovation adoption in Ghana

2020 ◽  
Vol 12 (1) ◽  
pp. 21-51 ◽  
Author(s):  
Stephen Oduro
Keyword(s):  
Open Innovation ◽  
Small And Medium Enterprises ◽  
Emerging Market ◽  
Partial Least Square ◽  
Least Square ◽  
Research Approach ◽  
Content Type ◽  
Survey Interviews ◽  
The Right ◽  
Medium Enterprises

Purpose Open innovation (OI) is now recognized as one essential innovation paradigm to help small and medium enterprises (SMEs) quell their liability of newness and smallness. However, little is known about SMEs’ OI barriers, particularly in emerging economies. Drawing on both network and transaction cost theory, this study aims to explore the barriers to SMEs’ OI adoption in Ghana. Design/methodology/approach The study adopted an exploratory sequential research design that involved both qualitative and quantitative study methodologies. A total of 644 responses (21 survey interviews and 623 usable questionnaires) across SMEs in Ghana were collected and analyzed in the study. A qualitative analysis involving quotations extracted from the respondent’s statement was used to present the qualitative findings, whereas SEM-partial least square, co-variance approach, was used to analyze the formulated hypotheses. Findings Results show that significant barriers to SMEs OI adoption are collaboration barriers – difficulty in finding the right partners and problems of cooperation and coordination of operational functions; organizational barriers – lack of flexible internal procedures and structures and organizational inertia; and strategic barriers – opportunistic behavior of partners and lack of strategic and resource fit. Contrary to existing findings, financial and knowledge barriers were disclosed as driving factors, rather than barriers, to SMEs’ OI adoption; these findings challenge conventional thinking about SMEs’ major OI barriers. Research limitations/implications This study focuses on only SMEs in one emerging economy, namely, Ghana, which may limit the generalization of the findings. Practical implications The findings of this study, while limited to Ghana, offer useful insights to SMEs managers, development practitioners and policymakers respecting the overall importance of the OI model, its associated impediments, as well as the strategic measures to quell those barriers. Originality/value This study provides a pioneering empirical investigation into the main barriers to SMEs’ OI adoption in a less-explored emerging market context through a mixed research approach.

Use of knowledge management systems: analysis of the strategies of Brazilian small and medium enterprises

2020 ◽  
Vol 24 (2) ◽  
pp. 369-394 ◽  
Author(s):  
Euro Marques Júnior ◽  
Jose Alcides Gobbo ◽  
Fernando Fukunaga ◽  
Roberto Cerchione ◽  
Piera Centobelli
Keyword(s):  
Knowledge Management ◽  
Small And Medium Enterprises ◽  
Reciprocal Relationship ◽  
The Other ◽  
Management Systems ◽  
Successful Implementation ◽  
Knowledge Management Systems ◽  
Content Type ◽  
Medium Enterprises ◽  
Use Of Knowledge

Purpose This paper aims to highlight the degree of diffusion and intensity of use of knowledge management systems (KMSs) among small and medium enterprises (SMEs) in Brazil and apply a taxonomy that synthesizes the strategies of use of KMSs by the SMEs. In addition, it seeks to better understand the processes, practices and technologies of KM by SMEs, pointing improvements in the KMS of Brazilian SMEs and contributing to obtain better results in the search for efficiency and innovation. Design/methodology/approach Based on a literature review on KMSs used by SMEs, an empirical investigation was conceived, developed and conducted through online questionnaires involving 49 selected SMEs operating in several sectors. Findings This paper reinforces the results of the previous work of Cerchione and Esposito (2017) that point to the existence of a reciprocal relationship between KM-Tools and KM-Practices: one reinforces the other and vice versa. On the other hand, it indicates a difference in the behavior of Brazilian companies in relation to the sample of Italian companies studied by Cerchione and Esposito (2017), which presented a negative correlation between the general differentiation index and the general use intensity index of SMEs, while the Brazilian ones showed a positive correlation. Research limitations/implications The study points out the need for greater dissemination of practices and tools to support knowledge management (KM), as well as greater support for the implementation and effective use of these practices and tools within the organizational context of SMEs. Practical implications This paper identifies the main practices and tools to support KM used by Brazilian SMEs, indicating the need for investments in employee training and acquisition of tools. Social implications SMEs represent an important part of the generation of jobs and income in Brazil. Initiatives that lead to the successful implementation of tools and practices to support KM can increase the efficiency and productivity of these organizations. Originality/value This paper applies in a sample of Brazilian companies the taxonomy proposed by Cerchione and Esposito (2017) combining strategies of SMEs for the use of KMSs.

A new TRIZ-based patent knowledge management system for construction technology innovation

2017 ◽  
Vol 15 (4) ◽  
pp. 456-470 ◽  
Author(s):  
Zhikun Ding ◽  
Shuanglong Jiang ◽  
Fungfai Ng ◽  
Menglian Zhu
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Technology Innovation ◽  
Knowledge Workers ◽  
Database Management System ◽  
Knowledge Management System ◽  
Construction Technology ◽  
Technical Problems ◽  
Content Type ◽  
The Right

Purpose The quantity of construction technology innovations in patent database grows at a high speed. More challenging technical problems require knowledge workers to make full use of the huge existing technology innovation knowledge base to propose new innovative solutions. Hence, it is critical to deliver the right knowledge to the right people at the right time. To improve innovation efficiency and effectiveness, this research explores the development of a new patent knowledge management system to satisfy the increasing demand of construction innovations. Design/methodology/approach TRIZ-based patent knowledge management system (TPKMS) development involves the integration of construction patent knowledge management, theory of inventive problem-solving (TRIZ) theory, database techniques and computer programing technology. The contradiction matrix in TRIZ theory serves as the patent knowledge extraction framework, while SQL Server 2000 database management system is employed to manage the extracted patent knowledge, TRIZ and user account information. Visual C++ 6.0 is adopted as the development tool. Findings The developed system to manage construction patent knowledge integrates TRIZ with the database design, enabling the system users to be more problem-focused, systematic and efficient. The system provides a heuristic environment to help improve the innovation effectiveness by motivating knowledge workers’ innovative thinking. Further development of the system is proposed in the context of the age of big data. Originality/value A new TRIZ-based patent knowledge management system for construction technology innovation was developed.

Towards a Comprehensive Process Model for Transitioning MIS to KMS

2016 ◽  
Vol 12 (1) ◽  
pp. 1-17 ◽  
Author(s):  
Ricardo Anderson ◽  
Gunjan Mansingh
Keyword(s):  
Information System ◽  
Knowledge Management ◽  
Information Management ◽  
Management System ◽  
Process Model ◽  
Business Processes ◽  
Knowledge Management System ◽  
Developed Economies ◽  
Meaningful Information ◽  
Computing Infrastructure

Information Systems today are dominated by large amounts of computing infrastructure often mapping business processes to people and data. The conversion of this data into meaningful information is fairly well established, although these systems have not been extensively exploited within developing countries. Even in developed economies, where resources and experience flourish, many still struggle with moving from information management to knowledge management. Given that knowledge is posited as the new organizational wealth, it becomes important to integrate knowledge into improving the business and its operations. In this study, a comprehensive process model that guides the conversion of an existing information system to a knowledge management system is developed and evaluated. This is primarily applicable in the developing country context. The results indicate that the model sufficiently represents and organizes the activities to be carried out to meet the desired outcome of converting an existing information system into a knowledge management system.

Remodelling public sector knowledge management system using key knowledge management processes

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maoka Andries Dikotla
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Management System ◽  
Design Methodology ◽  
Qualitative Approach ◽  
Knowledge Management System ◽  
Content Type ◽  
The Public ◽  
Know How ◽  
Management Processes

Purpose The purpose of this paper is to recommend a framework for remodelling a public sector knowledge management system (KMS) using key knowledge management (KM) processes. The rationale is to provide insight and guidelines to organisations that struggle with KM. Design/methodology/approach This desktop study adopted the qualitative approach and literature to support the understanding regarding the remodelling of the public sector KMS using key KM processes. Findings The study found that if KM processes are not considered, the prospect of KM is limited. The best way to manage public sector knowledge is following KM processes using information technology. Without proper KM, organisations may not know how knowledge is generated, codified, stored, shared and used in an organisation. Originality/value The paper provides a framework to guide public sector organisations in the implementation of electronic KM. Thus, proposing a new way of managing knowledge by using the electronic KM processes in the public sector organisations. The study will also benefit other organisations implementing KM programmes.

A Communications Model for Knowledge Sharing

2007 ◽  
pp. 237-254
Author(s):  
Charles Beck
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Management System ◽  
Process Model ◽  
Model Building ◽  
Original Model ◽  
Knowledge System ◽  
Knowledge Management System ◽  
Human Cognition

An integrative, systems-based model of knowledge sharing can provide a way of visualizing the interrelated elements that comprise a knowledge management system. This original model, building on a rhetorical process model of communication, includes both the objective and subjective elements within the human cognition. In addition, it clarifies the purpose and method elements at the center for any effective knowledge system. The model centers on the purpose elements of intentions and audience, and the method elements of technical tools and human processes. The output of knowledge sharing includes objective products and subjective interpretations. Feedback verifies the timeliness and efficiency in the process of building both information and knowledge.

scholarly journals E-commerce and entrepreneurship in SMEs: case of myBot

2018 ◽  
Vol 25 (3) ◽  
pp. 501-520 ◽  
Author(s):  
Alice P. Shemi ◽  
Chris Procter
Keyword(s):  
Small And Medium Enterprises ◽  
Depth Information ◽  
Adoption Process ◽  
Content Type ◽  
Study Approach ◽  
Methodological Foundation ◽  
Social Media Networks ◽  
Primary Means ◽  
Entrepreneurial Activities ◽  
Medium Enterprises

Purpose The adoption of e-commerce in small and medium enterprises (SMEs) is a much researched topic in developed and developing nations. The application of mobile devices, and social media networks (SMNs) such as Facebook has revolutionalised the e-commerce adoption process in SMEs. However, research into this area is still developing and there is a dearth of knowledge on how SMEs in developing countries enact and apply this phenomenon. The purpose of this paper is to explain how e-commerce entrepreneurship using SMN is conceptualised and applied in SMEs, and to highlight factors that influence this e-commerce innovation. Design/methodology/approach An interpretive and qualitative case study approach was adopted as a methodological foundation in a firm pseudo-named, myBot. The study employed the contextualism theory as a meta-theoretical framework to conceptualise and analyse the e-commerce entrepreneurship process in the firm. The study employed face-to-face semi-structured and unstructured interviews with the manager as primary means of obtaining in-depth information. Further information was obtained through website content analysis and document analysis of the firm’s reports and observations. Findings The results unearth a socially constructed feature of e-commerce entrepreneurship that draws from myBot’s manager’s innovative ability to use Facebook and e-mail to increase sales through its niche market. Factors that propelled e-commerce entrepreneurial activities using Facebook include trust, commitment and innovativeness. Research limitations/implications The revelation of this study may have changed due to the dynamic changes in the information and communication technology industry and how these are employed in a particular country and region of the world. Thus, results may not be generalised to other contexts. The study has a methodological limitation as it only had one informant who could respond to the study questions. Practical implications The study provides a practical application of using the contextualism theory to analyse e-commerce entrepreneurship in SMN. Social implications The application of e-commerce using SMNs such as Facebook widens the scope of tools that SMEs may use. Originality/value The study provides a theoretical lens into the understanding of an e-commerce entrepreneurship process using a contextualism theory. The paper showcases how e-commerce using Facebook can be portrayed in a developing country context.

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