scholarly journals An empirical study of the complexity of requirements management in construction projects

2014 ◽  
Vol 21 (5) ◽  
pp. 505-531 ◽  
Author(s):  
Abdou Karim Jallow ◽  
Peter Demian ◽  
Andrew N. Baldwin ◽  
Chimay Anumba

Purpose – The purpose of this paper is to investigate in-depth the current approach of managing client requirements in construction and to highlight the significant factors, which contribute to the complexity of managing the requirements in order to define a better approach. Design/methodology/approach – A case study of a leading international global built asset and engineering consultancy organization was conducted over two years. The case study was conducted principally using semi-participant observations supplemented with other qualitative data collection methods (i.e. interviews, questionnaires and document analysis). Thematic analysis was used to analyze the data. Findings – The results highlight major factors associated with the complexity of managing client requirements information, which include: mechanisms for documentation, storage and access, distribution of requirements information between stakeholders and across lifecycle phases of a project, traceability management and the provision of effective change management incorporating dependency checking and impact analysis. Research limitations/implications – The main limitation of the research is the use of an in-depth study of a single organization, which applied the same project management method across all the projects they managed. Further work is planned to develop the proposed framework fully, and develop a software platform to operationalize and evaluate its industrial applicability with construction projects. Practical implications – The implications of this research is that a better approach to managing requirements information is needed, which will facilitate the design, construction and operations of buildings within budget and time. An integrated framework and an associated tool are suggested to implement the approach. Originality/value – This study identifies major research gaps and problems in the architecture, engineering, construction and facilities management industry; proposes and presents Electronic Requirements Information Management framework to facilitate lifecycle management of the requirements.

2018 ◽  
Vol 8 (3) ◽  
pp. 293-304 ◽  
Author(s):  
Chukwuka Christian Ohueri ◽  
Wallace Imoudu Enegbuma ◽  
Ngie Hing Wong ◽  
Kuok King Kuok ◽  
Russell Kenley

Purpose The purpose of this paper is to develop a motivation framework that will enhance labour productivity for Iskandar Malaysia (IM) construction projects. The vision of IM development corridor is to become Southern Peninsular Malaysia’s most developed region by the year 2025. IM cannot realise this foresight without effective labour productivity. Previous studies have reported that the labour productivity of IM construction projects was six times lower than the labour productivity of Singapore construction projects, due to lack of motivation among IM labourers, and a shortage of local skilled labour. Therefore, there is a need to study how to motivate IM construction labourers, so as to increase their productivity. Design/methodology/approach A quantitative research method was used to collect data from IM construction skilled labourers and construction professionals, using two sets of questionnaire. The respondents were selected using a purposive sampling technique. In total, 40 skilled labourers and 50 construction professionals responded to the questionnaire survey, and the data were analysed using Statistical Package for Social Science software (version 22). Findings The analysis revealed the major factors that motivate labourers participating in IM construction projects. The factors were ranked hierarchically using Relative Importance Index (RII) and the outcome of the ranking indicated that effective management, viable construction practices, financial incentives, continuous training and development, and safe working environment were the most significant motivation strategies that positively influence IM construction labourers. Originality/value The study developed and validated a framework that can be used to boost the morale of IM construction labourers, so that their productivity can be increased. Implementation of the established motivation framework will also lead to career progression of IM construction labourers, based on the training elements in the framework. This career prospect will attract local skilled labourers to participate in IM construction projects.


2017 ◽  
Vol 10 (1) ◽  
pp. 5-31 ◽  
Author(s):  
Anna-Maija Hietajärvi ◽  
Kirsi Aaltonen ◽  
Harri Haapasalo

Purpose The effective management of inter-organizational integration is central to complex projects. Such projects pose significant challenges for integration, as organizations struggle with constantly changing inter-organizational interdependencies and must develop and adapt integration mechanisms to meet new demands. The purpose of this paper is to understand what kinds of integration mechanisms are used and how they are developed and adjusted during the infrastructure alliance projects. Design/methodology/approach This study provides empirical evidence of integration dynamics in project alliancing by analyzing two infrastructure alliance projects – a complex tunnel construction project and a railway renovation project. The research approach is an inductive case study. Findings This paper identifies integration mechanisms adopted in two case projects and three central triggers that led to changes in the integration mechanisms: project lifecycle phase, unexpected events and project team’s learning during the project. Practical implications Integration capability should be a precondition for alliance project organizations and requires the adoption of a wide range of integration mechanisms, as well as an ability to adjust those mechanisms in response to everyday dynamics and emergent situations. Originality/value Although unplanned contingencies and the responses to them represent important influences in organizations, there is limited amount of research on the dynamics of integration. The findings will be of value in supporting the management of inter-organizational integration in complex, uncertain and time-critical construction projects.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
S. Hemalattha ◽  
R. Vidjeapriya

PurposeThis study aims to develop a framework for optimizing the spatial requirements of the equipment in a construction site using a geographic information system (GIS).Design/methodology/approachAn ongoing construction project, an existing thermal powerplant in India, is considered to be the case study, and the corresponding construction activities were scheduled. The equipment spaces were defined for the scheduled activities in building information modelling (BIM), which was further imported to GIS to define the topology rules, validate and optimize the spatial requirements. The BIM simulates the indoor environment, which includes the actual structure being constructed, and the GIS helps in modelling the outdoor environment, which includes the existing structures, temporary facilitates, topography of the site, etc.; thus, this study incorporates the knowledge of BIM in a geospatial environment to obtain optimized equipment spaces for various activities.FindingsSpace in construction projects is to be considered as a resource as well as a constraint, which is to be modelled and planned according to the requirements. The integration of BIM and GIS for equipment space planning will enable precise identification of the errors in the equipment spaces defined and also result in fewer errors as possible. The integration has also eased the process of assigning the topology rules and validating the same, which otherwise is a tedious process.Originality/valueThe workspace for each activity will include the space of the equipment. But, in most of the previous works of workspace planning, only the labour space is considered, and the conflicts and congestions occurring due to the equipment were neglected. The planning of equipment spaces cannot be done based only on the indoor environment; it has to be carried out by considering the surroundings and topography of the site, which have not been researched extensively despite its importance.


2014 ◽  
Vol 21 (1) ◽  
pp. 111-126 ◽  
Author(s):  
Palaneeswaran Ekambaram ◽  
Peter E.D. Love ◽  
Mohan M. Kumaraswamy ◽  
Thomas S.T. Ng

Purpose – Rework is an endemic problem in construction projects and has been identified as being a significant factor contributing cost and schedule overruns. Causal ascription is necessary to obtain knowledge about the underlying nature of rework so that appropriate prevention mechanisms can be put in place. The paper aims to discuss these issues. Design/methodology/approach – Using a supervised questionnaire survey and case-study interviews, data from 112 building and engineering projects about the sources and causes of rework in projects were obtained. A multivariate exploration was conducted to examine the underlying relationships between rework variables. Findings – The analysis revealed that there was a significant difference between rework causes for building and civil engineering projects. The set of associations explored in the analyses will be useful to develop a generic causal model to examine the quantitative impact of rework on project performance so that appropriate prevention strategies can be identified and developed. Research limitations/implications – The limitations include: small data set (112 projects), which include 75 from building and 37 from civil engineering projects. Practical implications – Meaningful insights into the rework occurrences in construction projects will pave pathways for rational mitigation and effective management measures. Originality/value – To date there has been limited empirical research that has sought to determine the causal ascription of rework, particularly in Hong Kong.


Facilities ◽  
2014 ◽  
Vol 32 (9/10) ◽  
pp. 490-508 ◽  
Author(s):  
Nik Elyna Myeda ◽  
Michael Pitt

Purpose – The purpose of this paper is to understand the facilities management (FM) industry in Malaysia, looking at the development and focus in the industry in contrast with other countries where the FM industry is mature. The paper also focuses on the development hierarchy and initiatives taken by the Malaysian Government regarding public service in FM. Design/methodology/approach – The study adopts a mixed method approach. The first method used is an FM literature review; this is followed by a survey of Malaysian FM practitioners, which also acts as a preliminary study for this research. Findings – The paper proposes a set of elements in understanding FM development in Malaysia. These are categorised into seven key factors: level of growth, practice, service, profession, opportunities, demands and challenges. Research limitations/implications – The preliminary survey was carried out to ascertain the research gap and viability of the study. Although there was a participation constraint, it is believed that the responses have contributed significantly in indicating the way forward for this research. Practical implications – There is a lack of FM studies in the Malaysian context, which limits the knowledge and exploration of the research scope. This study gives more opportunities for future researchers to embark on research in this area. Originality/value – The paper gives comprehensive key factors defining development or progress of the FM industry in Malaysia. A further study exploring the element of FM service performance will be conducted based on a case study methodology.


Facilities ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Joseph H.K. Lai ◽  
Huiying (Cynthia) Hou ◽  
David J. Edwards ◽  
P.L. Yuen

Purpose This study aims to establish a rigorous model that can pragmatically evaluate the facilities management (FM) performance of hospitals. Design/methodology/approach Among the applicable performance indicators that were identified from extant literature, a focus group study shortlisted ten key performance indicators (KPIs) in four categories (safety, physical, financial and environmental) and verified their practicality. Using the analytic network process (ANP) method to process the focus group’s responses yielded importance weightings for the KPIs and developed the intended evaluation model. This model was then validated by a case study. Findings From the empirical data collected, two types of FM performance data and two scenarios of KPI scores were identified. To process these data and scores, a robust calculation method was devised and then proved useful in obtaining an overall score for holistic hospital FM performance. The case study confirmed the appropriateness and validity of the model developed. Research limitations/implications Through illustrating how the ANP method could be applied to develop an FM performance evaluation model, the study contributes knowledge to the multi-criteria decision-making domain. Despite the geographical limitation of the model established (i.e. centered around a group of hospitals investigated in Hong Kong), the study can serve as a reference for developing performance evaluation models for other buildings or infrastructures globally. Practical implications The model constitutes a practical tool for evaluating the FM performance of hospitals. Using this model on a regular basis will enable performance benchmarking and hence, continuous improvement of FM services. Originality/value The ANP model established is the first of its kind tailored for evaluation of hospital FM performance.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jae-Seob Lee

PurposeThe purpose of the paper is to develop a method to integrate the schedule-based analysis with a productivity-based analysis to prove and support the result of the damages calculation.Design/methodology/approachIn this paper, a “cost and schedule impact integration” (CSI2) model is proposed to objectively show and estimate lost productivity due to changes in construction projects.FindingsA schedule-based analysis to include separate tracking of change order costs can be used to predict productivity due to the delay and disruption; changes in construction projects almost always result in delay and disruption. However, the schedule-based analysis needs to be integrated with a productivity-based analysis to prove and support the result of the damages calculation.Practical implicationsThe results of this study expand upon construction practices for proving and quantifying lost productivity due to changes in construction projects.Originality/valueThe contribution of the paper is summarized as the introduction of a “schedule impact analysis” into a “cost impact analysis” technique to assess the damages, as well as to demonstrate the labor productivity impact due to delay and disruption in construction projects.


2020 ◽  
Vol 18 (1) ◽  
pp. 36-52 ◽  
Author(s):  
Mahmoud Mawed ◽  
Vinay Tilani ◽  
Karima Hamani

Purpose Green retrofitting is acknowledged as an essential strategy toward achieving long-term sustainability in the built environment. To implement this strategy successfully, the role of facility managers cannot be ignored. The purpose of this paper is to investigate present practices that are used in managing the existing facilities, to highlight the elements that govern the process of green retrofitting, and discuss the efforts and contribution of facility managers in enhancing the environmental performance of the existing facilities stock in the United Arab Emirates (UAE). Design/methodology/approach This study suggests that an adequate level of awareness of the benefits of green retrofit amongst owners and decision-makers is mostly dependent on facilities management (FM) professionals, who must establish effective communication channel with senior management. FM professionals in the UAE are well equipped and competent in greening existing buildings and can simultaneously lead a building to the path of achieving green building certification. Findings To examine the role of FM in a green retrofit and its current status in the UAE built environment, a two-step qualitative method was adopted. The study started by conducting semi-structured interviews with FM professionals and then assessing the insights obtained from the interviews against an actual case study of a LEED Existing Building certified facility. Research limitations/implications Interviews were limited to FM professionals in the private sector and the results from one case study should be considered cautiously. Originality/value This paper emphasizes the primordial role of FM professionals in promoting green retrofit in the UAE.


2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Abdullah Al-Yami ◽  
Muizz O. Sanni-Anibire

Purpose Although there is a boom in the construction industry in the Kingdom of Saudi Arabia (KSA), it is yet to fully adopt building information modeling (BIM), which has received a lot of attention in the US, UK and Australian construction industries. Thus, the purpose of this paper is to provide the current state of the art in BIM implementation in Saudi Arabia, as well as perceived benefits and barriers through a case study. Design/methodology/approach A broad overview of BIM, the construction industry in KSA and the research and implementation of BIM in KSA was presented in this study. The research further established the perceived benefits and barriers of BIM implementation through a case study of a local AEC firm. A questionnaire survey was used to obtain lessons learned from the BIM team of the pilot project and was further analyzed using the RII approach. Findings The study’s findings include the lack of policy initiatives in KSA to enforce BIM in the construction industry, as well as the lack of sufficient research in the domain of BIM in KSA. Furthermore, the case study also revealed that the most important benefit of BIM adoption is “detection of inter-disciplinary conflicts in the drawings to reduce error, maintain design intent, control quality and speed up communication,” whereas the most important barrier is “the need for re-engineering many construction projects for successful transition towards BIM.” Originality/value The study provides a background for enhanced research towards the implementation of BIM in Saudi Arabia and also demonstrates the potential benefits and barriers in BIM implementation.


2019 ◽  
Vol 9 (4) ◽  
pp. 1-23
Author(s):  
Katherina Kuschel ◽  
Francisco Cotapos ◽  
Miguel-Ángel González ◽  
Nestor U. Salcedo

Learning outcomes The purpose of this paper is to study and identify the four core management principles of the POLC management framework: planning, organizing, leading and controlling. In particular, students are expected to understand that the classical conceptual frameworks used in strategic management are useful and valid for the planning principle in tech startups. Case overview/synopsis This case study presents the story of Tomás Pollak, founder and CEO of Prey, a software company dedicated to tracking stolen mobile devices. It covers a period of six years beginning at the foundation of the company in 2009 and up to 2015, when the company faced the choice of entering into an alliance with a government agency: The Investigations Police of Chile (PDI or Policía de Investigaciones de Chile). Tomás faced the decision of either going through with the alliance, while dealing with the dire need of recruiting and retaining company talent. This case highlights several management challenges and common strategies faced by entrepreneurs and is intended to spark a class discussion about how the relevance of these management concepts in the context of startups. Complexity academic level Undergraduate, MBA or Post-Graduate courses: Entrepreneurship, Venture Creation, Tech Ventures / Startups / Scaleups, Management / Corporate Management / Business Administration, Strategy. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email [email protected] to request teaching notes. Subject code CSS 3: Entrepreneurship.


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