The role of societal privilege in the definitions and practices of inclusion

2014 ◽  
Vol 33 (3) ◽  
pp. 261-274 ◽  
Author(s):  
Karen A. Geiger ◽  
Cheryl Jordan

Purpose – The purpose of this paper is to focus on the work of those with societal privilege in the practice of inclusion. It outlines the experience of privilege, obstacles raised by the study of women in cross-race relationships, and offers guidance for those with privilege in how to use it in relationships and organizational inclusion efforts. Design/methodology/approach – The paper takes lessons from varied literatures about privilege, social justice, and organizational inclusion/diversity and applies them to the work of inclusion for those privileged by race in the USA. Findings – The paper offers guidance to those with race privilege in the USA. It suggests ways to problematize privilege, how to become a social justice ally, reframe what white means, develop awareness about race dynamics, use empathy cautiously, create a “third culture,” balance multiple identities, and acknowledge numerous power differentials. Research limitations/implications – Given the specific contexts and social identities chosen here, the conclusions may not generalize. Therefore, researchers are encouraged to extend the experience, obstacles and guidance for those with other kinds of privilege in other contexts. Practical implications – Because of global demographics, organizations have incorporated a wide range of workforce diversity and now need to maximize practices of inclusion so talent can be fully utilized. This paper provides specific practices that can cause those with privilege to create a truly inclusive environment. Originality/value – There is very little exploration about the role of those with societal privilege in the definitions and practices of inclusion. This paper's contribution is to outline the work to be done by those privileged.

2018 ◽  
Vol 27 (7) ◽  
pp. 735-753 ◽  
Author(s):  
Nicolas Papadopoulos ◽  
Mark Cleveland ◽  
Boris Bartikowski ◽  
Attila Yaprak

Purpose This study focuses on an inventory and typology of consumer dispositions towards “place” and relates it to the underlying theories, inputs and outcomes of place images and attitudes, aiming to unclutter a crowded research landscape by providing a holistic perspective of product/brand place associations. Design/methodology/approach The paper draws on extant literature to identify, analyze and discuss the consumer dispositions, theories and other elements related to place. Findings In total, 32 dispositions, 10 inputs to image formation, 28 permutations that complicate the understanding of place images, and 18 outcomes are discussed, providing a comprehensive perspective of the images of, and behaviours towards, various types of places from neighbourhoods to countries and beyond. Research limitations/implications Of the large number of constructs and combinations among them that are discussed, some have been studied fairly extensively, but most comprise “the road(s) less travelled”. The paper identifies relevant research gaps and numerous opportunities for new research. Practical implications Managers are aware and act upon some of the inventoried dispositions but can benefit by considering the complete array of constructs and concepts that are discussed. Social implications Individuals’ dispositions towards various places help to shape their self and social identities and are important in their daily life and consumption behaviour. Originality/value The study brings together for the first time a complete inventory of place-related dispositions alongside a wide range of related theories and concepts, thus advancing our knowledge of the nature and role of the country and other place-related images of products and brands.


2019 ◽  
Vol 23 (1) ◽  
pp. 138-155 ◽  
Author(s):  
MdSanuwar Rashid ◽  
Veena Chattaraman

Purpose Perceived brand entitativity, or the extent to which a collection of brands signifies a group to consumers, differentiates luxury vs non-luxury brands such that luxury brands are perceived to be more entitative than non-luxury brands. Framed by the concept of brand entitativity and the implicit theory, the purpose of this paper is to examine whether this difference in the perceived brand entitativity of luxury and non-luxury brands impacts how consumers respond to sweatshop allegations in context to these brands. Design/methodology/approach Two separate experimental studies employing between-subjects designs were conducted among a total of 162 and 276 student consumers from a Southern university of the USA. The authors operationalized sweatshop allegations at two levels, brand-specific allegations (the stimulus brand itself is accused) and industry-specific allegations (other brands of the same industry are accused) to examine the role that brand entitativity plays in these two types of allegations. Findings Experiment 1 demonstrated that industry-specific allegations hurt consumer attitudes for luxury brands to a greater extent than non-luxury brands, whereas brand-specific allegations hurt non-luxury brands more so than luxury ones. In experiment 2, the authors find that the above results hold true only for consumers who are more prone to social perceptions of entitativity (entity theorists), but not those who represent an incremental mindset (incremental theorists). Practical implications The results can help brand managers understand the negative downstream consequences of brand- and industry-specific allegations for their brand type (luxury vs non-luxury). Originality/value This study fills an important gap in understanding consumer reaction to brands’ sweatshop allegations by addressing the role of consumers’ perceived brand entitativity and how it differs for consumers holding different implicit beliefs.


2016 ◽  
Vol 33 (4) ◽  
pp. 716-734 ◽  
Author(s):  
Michael B. McDonald ◽  
Ramon P. DeGennaro

Purpose The purpose of this paper is to examine the literature on angel investors. Research on angel investors is sparse because data are sparse. Most comprehensive studies of angel investors have focused on the USA and UK. In these studies, definitions of angel investors and estimates of returns on angel investments vary dramatically. What can one make of this wide range of reported returns? Design/methodology/approach The authors examine the literature and find that the calculations of reported results are vague. Findings Most researchers do not explicitly report if their estimates are equal-weighted or value-weighted, nor do they say whether the results are weighted by the duration of the investment. The authors show that the unit of analysis – investment, project or angel – affects interpretations. Practical implications Limitations on the comparability between various studies of angel investing returns leave the current literature incomplete. They also offer opportunities for future study in the area. Originality/value The authors are the first to examine the angel investing literature in a comprehensive fashion, comparing between various returns found across all major studies of the subject done to date.


2020 ◽  
Vol 32 (2) ◽  
pp. 749-768 ◽  
Author(s):  
Barbara Masiello ◽  
Enrico Bonetti ◽  
Francesco Izzo

Purpose This paper aims to understand how festival brand personality is built and managed in the social media environment by explaining the intended (by the organizers) festival brand personality and how this concept is communicated and perceived by social media users. Design/methodology/approach A multi-method research design was used. Initially, a qualitative analysis based on the free-listing psychological meaning approach was adopted. Then, a content analysis of 23,717 Facebook posts and tweets was performed through NVivo11. Finally, the resulting data were examined through a non-parametric statistical analysis. Findings The results show an “internal brand personality gap” (between the intended and communicated brand personality) and an “external brand personality gap” (between the communicated and perceived brand personality). The findings also highlight the existence of an “ultimate brand personality on social media,” which represents a collective and dynamic construct that is co-created by the organization and its customers through interaction and the key role of the customers’ experiences. Research limitations/implications The findings contribute to a theory of event brand personality and its management on social media by showing a case with multiple identities. Practical implications Implications for the organizers of festivals and non-sport events are discussed to reduce internal and external gaps and better understand the “fit/unfit problem” when dealing with brand personality on social media. Originality/value This paper contributes to a research area that is in its infancy because it is one of the first attempts to analyze festival brand personality and its relationship with social media.


2017 ◽  
Vol 32 (1) ◽  
pp. 1-17 ◽  
Author(s):  
Leslier Maureen Valenzuela ◽  
José M. Merigó ◽  
Wesley J. Johnston ◽  
Carolina Nicolas ◽  
Jorge Fernando Jaramillo

Purpose The aim of this study is to reveal the contribution that Journal of Business & Industrial Marketing has to scientific research and its most influential thematic work in B-to-B since its beginning in 1986 until 2015, in commemoration of the 30th anniversary. Design/methodology/approach The paper begins with a qualitative introduction: the emergence of the magazine, its origins, editorial and positioning. Subsequently, it is based on bibliometric methodologies to develop quantitative analysis. The distribution of annual publications is analyzed, the most cited papers, the keywords that are mostly used, the influence on the publishing industry and authors, universities and the countries that have the most publications. Findings The predominant role of the USA at all levels is highlighted. It also highlights the presence (given its size and population) of the countries of Northern Europe. There is great interest in appreciating the evolution of the number of publications that are always increasing which demonstrates the growing and sustained interest in these types of articles, with certain times of retreat (often coincide with economic crisis). Research limitations/implications The Scopus database gives one unit to each author, university or country involved in the paper, without distinguishing whether it was one or more authors in the study. Therefore, this may bring some deviations in the analysis. However, the study considers some figures with fractional counting to partially solve these limitations. Practical implications After observing the different perspectives of the journal’s production, it allows to give an objective view of the evolution that the Journal of Business & Industrial Marketing has had in the past 30 years. Originality/value It is part of the trend that several journals (Journal of Marketing, Journal of Public Policy & Marketing, Journal of Marketing Research, Journal of Business Research) made special sections to show progress and contribution of these journals to scientific research.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Valentina Della Corte ◽  
Massimo Aria ◽  
Giovanna Del Gaudio ◽  
Jay Brian Barney ◽  
Cihan Cobanoglu ◽  
...  

Purpose This study aims to focus on inter-firm collaboration, exploring the main capabilities that can make a business more or less open to collaboration; it also considers the role of both firm-specific and relationship-specific capabilities. The paper proposes a model that can be used to study how the combination of the two categories of capabilities determines a firm’s approach to collaboration. Design/methodology/approach Through a survey of high-end hotels in tourist destinations in Italy and the USA, this paper tests variable connected with firm-specific and relationship-specific aspects, using confirmatory factor analysis. Findings Firms with greater capabilities are less open to cooperation; weaker firms with fewer resources appear to be more inclined to cooperate, probably to gain access to resources and competencies they do not possess. Research limitations/implications From a scientific perspective, this paper suggests an analysis based on both individual and relational capabilities when deciding whether to collaborate, while most studies based on a relational view just consider relational capabilities. The study could be enlarged to other countries and contexts. Practical implications From a practical perspective, it indicates the importance of accounting for different and sometimes diverging aspects when deciding to cooperate. Social implications In terms of social implications, it shows that, apart from the relational capabilities they have, potential partners can decide not to collaborate. Originality/value The paper suggests a method of analyzing both individual and relational capabilities when deciding whether to engage in a collaboration. It shows that firms’ behavior does not necessarily depend on the firm’s relational capabilities.


Author(s):  
Anne Nassauer

Purpose – The purpose of this paper is to connect sociology, criminology, and social psychology to identify specific factors that keep protests peaceful, discusses empirical examples of effective peacekeeping, and develops practical peacekeeping guidelines. Design/methodology/approach – The analysis systematically compared 30 peaceful and violent protests in the USA and Germany to identify peaceful interaction routines and how they are disrupted. It employed a triangulation of visual and document data on each demonstration, analyzing over 1,000 documents in total. The paper relies on qualitative analysis based on the principles of process tracing. Findings – Results show that specific interaction sequences and emotional dynamics can break peaceful interaction routines and trigger violence. Single interactions do not break these routines, but certain combinations do. Police forces and protesters need to avoid these interaction dynamics to keep protests peaceful. Communication between both sides and good police management are especially important. Research limitations/implications – The paper highlights the need to examine the role of situational interactions and emotional dynamics for the emergence and avoidance of protest violence more closely. Practical implications – Findings have implications for police practice and training and for officers’ and protesters’ safety. Originality/value – Employing recent data and an interdisciplinary approach, the study systematically analyzes peacekeeping in protests, developing guidelines for protest organizers and police.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Steven McCartney ◽  
Caroline Murphy ◽  
Jean Mccarthy

PurposeDrawing on human capital theory and the human capital resources framework, this study explores the knowledge, skills, abilities and other characteristics (KSAOs) required by the emerging role of human resource (HR) analysts. This study aims to systematically identify the key KSAOs and develop a competency model for HR Analysts amid the growing digitalization of work.Design/methodology/approachAdopting best practices for competency modeling set out by Campion et al. (2011), this study first analyzes 110 HR analyst job advertisements collected from five countries: Australia, Canada, Ireland, the United Kingdom and the USA. Second a thematic analysis of 12 in-depth semistructured interviews with HR analytics professionals from Canada and Ireland is then conducted to develop a novel competency model for HR Analysts.FindingsThis study adds to the developing and fast-growing field of HR analytics literature by offering evidence supporting a set of six distinct competencies required by HR Analysts including: consulting, technical knowledge, data fluency and data analysis, HR and business acumen, research and discovery and storytelling and communication.Practical implicationsThe research findings have several practical implications, specifically in recruitment and selection, HR development and HR system alignment.Originality/valueThis study contributes to the evolving HR analytics literature in two ways. First, the study links the role of HR Analysts to human capital theory and the human capital resource framework. Second, it offers a timely and empirically driven competency model for the emerging role of HR Analysts.


2015 ◽  
Vol 23 (3) ◽  
pp. 26-28 ◽  
Author(s):  
Atul Arun Pathak

Purpose – Describes the role of human-resource management (HRM) in ensuring effective knowledge management in virtual teams. Design/methodology/approach – Explains how the various policies and processes designed and implemented by the HRM enable virtual teams to manage knowledge effectively and thereby provide a competitive advantage to an organization. Findings – Highlights how developments in information technology have made virtual teams more common. Practical implications – Advances the view that appropriate recruitment, induction, training and appraisal processes are needed to ensure effective knowledge management in virtual teams. Social implications – Reveals that virtual teams are increasingly common across a wide range of industries and sectors and so their effective management is growing in importance. Originality/value – Provides insights into how the challenge of managing knowledge in virtual teams can be overcome by suitably designed and implemented HRM practices.


Author(s):  
Robert Douglas Hinshelwood ◽  
Luca Mingarelli ◽  
Simona Masnata

Purpose Many people in severe mentally disturbed states do not use language or other symbolic media well or coherently. Therefore, the non-verbal medium needs to be understood by workers with such people. The “Learning from Action” experiential workshop was developed in order to provide an opportunity to learn about hidden messages in the relationships and roles occurring in activities. In August 2017, a workshop was run for the first time in Japan. The purpose of this paper is to report the experience and dynamics observed by the three consultants, who are here the authors of this paper. Design/methodology/approach After the workshop all the staff and members, including interpreters, were invited to give feedback. Findings Analysis of the feedback data showed certain important dynamics, concerning especially dependence, cultural defences and the defensive role of activity in a multicultural context. Research limitations/implications This is an initial experience to be followed up by later feedback and further workshops. Practical implications Workers awareness of non-verbal communication within the roles of work activities is a training possibility. It faces various resistances including the mental health assumptions of meaninglessness of any communication outside the verbal. Originality/value This is a method of training not widely used even in European countries, and is the first in a country in the far east.


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