scholarly journals Designing healthy workspaces: results from Australian certified open-plan offices

Facilities ◽  
2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Christhina Candido ◽  
Samin Marzban ◽  
Shamila Haddad ◽  
Martin Mackey ◽  
Angela Loder
Keyword(s):  
Interior Design ◽  
Personal Control ◽  
Design Features ◽  
Musculoskeletal Discomfort ◽  
Content Type ◽  
Work Area ◽  
Depth Analysis ◽  
Health Related ◽  
Open Plan ◽  
Active Design

Purpose From poor indoor environmental quality conditions to musculoskeletal discomfort, the interior design of workspaces has the potential to negatively affect human health. One of the key responses from industry has been the rise of health-related guidelines, certification and rating tools. Despite the rapid adoption of such tools by the Australian high-end corporate real estate, there is a scarcity of empirical evidence arising from such premises. This study aims to compare results from certified premises against other open-plan offices to understand differences arising from occupants’ satisfaction, perceived productivity and health. Design/methodology/approach A total of 1,121 post-occupancy evaluation (POE) surveys conducted in 9 offices were analyzed. All these premises hold a certification from the Green Building Council of Australia and two achieved a WELL rating. The analysis is performed in three parts: comparing WELL-certified (2 cases) and non-WELL certified (7 cases) offices along with comparison with a benchmark of 9,794 POE surveys from the BOSSA database, comparing activity-based working (ABW) (5 cases) and traditional (4 cases) offices along with comparison with BOSSA database and qualitative study of the similar design features in all 9 offices accompanied with an in-depth analysis of the health-related issues that might have occurred because of poor ergonomic design. For the first two parts, several t-tests are performed. Findings Highest scores for overall satisfaction, workability, perceived productivity and health were reported on WELL-rated premises. Offices incorporating active design principles outperformed others on workability, satisfaction with work area, collaboration, unwanted interruptions, perceived productivity and health. ABW environments outperformed the traditional offices on spatial comfort, thermal comfort, noise and privacy, personal control, comfort of furnishing, adjustability of the work area and space to collaborate. People using sit–stand workstations reported spending significantly less time seated and female workers were more prone to reporting pain over the past 12 months. The best-performing offices implemented active and biophilic design, prioritized overall ergonomics and different spaces designed to support a variety of work-related activities. Originality/value This research conducts a comparison between certified premises against other offices in terms of occupants’ satisfaction, perceived productivity and health. A qualitative analysis is also conducted to investigate personal and physical environmental aspects. The way of working (ABW or traditional), implementation of active design features, self-reported musculoskeletal discomfort and physical activity were also investigated. The study has taken a holistic approach to investigate many health-related physical, environmental and emotional aspects in certified workspaces.

scholarly journals The Rise of Office Design in High-Performance, Open-Plan Environments

Buildings ◽  
2019 ◽  
Vol 9 (4) ◽  
pp. 100 ◽  
Author(s):  
Christhina Candido ◽  
Prithwi Chakraborty ◽  
Dian Tjondronegoro
Keyword(s):  
Interior Design ◽  
High Performance ◽  
Personal Control ◽  
Outdoor Environment ◽  
Office Design ◽  
Work Related ◽  
Post Occupancy Evaluation ◽  
Biophilic Design ◽  
Work Area ◽  
Open Plan

This study aimed to identify key drivers behind workers’ satisfaction, perceived productivity, and health in open-plan offices while at the same time understanding design similarities shared by high-performance workspaces. Results from a dataset comprising a total of 8827 post-occupancy evaluation (POE) surveys conducted in 61 offices in Australia and a detailed analysis of a subset of 18 workspaces (n = 1949) are reported here. Combined, the database-level enquiry and the subset analysis helped identifying critical physical environment-related features with the highest correlation scores for perceived productivity, health, and overall comfort of the work area. Dataset-level analysis revealed large-size associations with spatial comfort, indoor air quality, building image and maintenance, noise distraction and privacy, visual comfort, personal control, and connection to the outdoor environment. All high-performance, open-plan offices presented a human-centered approach to interior design, purposely allocated spaces to support a variety of work-related tasks, and implemented biophilic design principles. These findings point to the importance of interior design in high-performance workspaces, especially in relation to open-plan offices.

scholarly journals Occupants’ satisfaction and perceived productivity in open-plan offices designed to support activity-based working: findings from different industry sectors

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Christhina Candido ◽  
Ozgur Gocer ◽  
Samin Marzban ◽  
Kenan Gocer ◽  
Leena Thomas ◽  
...  
Keyword(s):  
Interior Design ◽  
Positive Impact ◽  
Tertiary Education ◽  
Data Set ◽  
Content Type ◽  
Open Plan ◽  
Industry Sectors ◽  
Support Activity ◽  
Insight Into ◽  
Survey Questionnaires

Purpose In the rise of offices designed to support activity-based working (ABW), parts of industry have fully transitioned to open-plan environments and then later to unassigned seating, whereas other parts, such as tertiary education, are still in the process of moving away from individual offices. There are a few relevant studies to understand how occupants from industry sectors with different levels of adoption of ABW perceived environments designed to support this way of working. This paper aims to contribute to the knowledge gap by providing insight into workers’ satisfaction and dissatisfaction from open-plan offices designed to support ABW along with the key predictors of perceived productivity. Design/methodology/approach A data set of 2,090 post-occupancy evaluation surveys conducted in five sectors – tertiary education, finance, construction, property/asset management and design/engineering – was analyzed. ANOVA and confirmatory factor analysis (CFA) were conducted for the survey questionnaires. First, ANOVA tests were conducted for the whole sample with perceived productivity as the dependent variable. A seven-point Likert scale with five theoretical factors was generated with all survey questionnaires. CFA was performed to show the factor loadings. In addition, regression analyses were carried out for each of factor item taken as the independent variable, where perceived productivity was the dependent variable. Key sources of satisfaction and dissatisfaction per sector were analyzed and differences between occupants reporting a negative or positive impact on their productivity were also investigated. Finally, open-ended comments were analyzed to show the key sources of dissatisfaction based on open-ended comments. Findings Workers from construction were the most satisfied, followed by finance and tertiary education. Occupants from all industry sectors consistently rated their workspaces highly on biophilic and interior design. Distraction and privacy received the lowest scores from all sectors. Open-ended comments showed mismatches between spatial and behavioral dimensions of ABW both for satisfaction and perceived productivity. Interior design was the strongest predictor for perceived productivity for all sectors. Findings dispel the notion that ABW implementation may not be suitable for certain industries, as long as the three key pillars of ABW are fully implemented, including design, behavior and technology. Originality/value This paper provides insight into workers’ satisfaction and dissatisfaction from open-plan offices designed to support ABW in different industry sectors along with the key predictors of perceived productivity.

scholarly journals The Role of Personal Control in Alleviating Negative Perceptions in the Open-Plan Workplace

Buildings ◽  
2018 ◽  
Vol 8 (8) ◽  
pp. 110 ◽  
Author(s):  
Zhonghua Gou ◽  
Jian Zhang ◽  
Leigh Shutter
Keyword(s):  
Interior Design ◽  
Physical Environment ◽  
Sick Building Syndrome ◽  
Personal Control ◽  
Space Efficiency ◽  
Sick Building ◽  
Open Plan ◽  
Negative Perceptions ◽  
Important Means ◽  
Degree Of Control

Today’s office buildings adopt open-plan settings for collaboration and space efficiency. However, the open plan setting has been intensively criticized for its adverse user experiences, such as noise, privacy loss, and over cooling. The provision of personal control in open-plan work environments is an important means to alleviating the adverse perceptions. This research is to investigate the relationship between the availability of personal controls and the degree of control over the physical environment, as well as their effectiveness in alleviating adverse perceptions in open-plan workplaces. The study combined three systematic occupant survey tools and collected responses from open-plan offices in Shenzhen, China. Specifically, this survey covered 12 personal controls in open-plan workplaces; respondents were asked to report their degree of control over the physical environment and also were required to report if they had adverse perceptions such as sick building syndrome in their offices. The results showed that most of the 12 personal controls supported perceived degree of control over the physical environment but only half of them were negatively associated with adverse perceptions. Non-mechanical controls, such as windows and blinds, were found to be more effective than mechanical controls such as fans and air-conditioning in alleviating adverse perceptions. Conflicts were found between task/desk lights and other personal controls. The research generates important evidence for the interior design of open-plan offices.

A people's palace opens: the new Library of Birmingham

2014 ◽  
Vol 115 (1/2) ◽  
pp. 65-67
Author(s):  
Mike Freeman
Keyword(s):  
Interior Design ◽  
Design Methodology ◽  
Public Library ◽  
Content Type ◽  
Special Collections ◽  
New Public ◽  
Official Opening

Purpose – The purpose of this report is to provide an account of the UK's new public library of Birmingham. Design/methodology/approach – Details the construction, exterior and interior design, contents and location, including special collections, and describes the official opening. Findings – A large public library building which moves away from old conceptions of libraries, accommodating a variety of functions in a striking and accessible building. Originality/value – Provides a description of the new Library of Birmingham, the largest public library in Europe.

The Psychological Supportive Design Features in Hospitals: Case of a Public Jordanian Hospital in Amman

2021 ◽  
pp. 193758672110295
Author(s):  
Nadine Al-Bqour ◽  
Shaher Rababeh ◽  
Rama Al-Rabady
Keyword(s):  
Interior Design ◽  
Public Hospital ◽  
Psychological Needs ◽  
Design Features ◽  
Healthcare Facilities ◽  
Hospital Design ◽  
Third World Country ◽  
Responsive Design ◽  
Healing Environments ◽  
Supportive Design

Purpose: The purpose of this study is to develop a practical framework that combines the psychological supportive design features in hospitals’ healing environments, also, to examine the implementation of these features in a Jordanian public hospital. Background: Positive psychological feelings are the hidden powerful treatment in hospitals. Although that Jordan represents a third-world country, it is counted as one of the most sought-after healthcare locations in the Middle East for its distinguished healthcare serveries (Private Hospitals Association, 2019). Nevertheless, the architectural and interior design of the healthcare facilities in Jordan usually ignores the inpatients’ psychological needs. Also, there is an absence of practicing a set of psychological supportive design features to guide the hospitals’ design in Jordan. Method: Design features are obtained from the main theories in the field of supportive healing environments. A large Jordanian public hospital was selected to be assessed in terms of these features within the developed practical framework. This study adopts a mixed methodology; data are collected using different methods, mainly literature review, site inventory, and inpatients’ questionnaire. Results: The studied hospital remains moderately considerable in terms of the psychologically supportive design features. However, the nature connectivity aspect is not satisfactorily considered in the studied hospital design. Conclusion: This study suggests a responsive design that fosters interaction and integration with surrounding nature in order to increase levels of connectivity with nature. The studied design features in this study could work as guiding principles for Jordanian hospitals’ designers.

A dynamic simulator for the ergonomics evaluation of powered torque tools for human assembly

2017 ◽  
Vol 37 (1) ◽  
pp. 1-12 ◽  
Author(s):  
Haluk Ay ◽  
Anthony Luscher ◽  
Carolyn Sommerich
Keyword(s):  
Risk Factors ◽  
Joint Torque ◽  
Human Hand ◽  
Model Parameters ◽  
Test Rig ◽  
Musculoskeletal Discomfort ◽  
Data Set ◽  
Content Type ◽  
Working Posture ◽  
Displacement Measurements

Purpose The purpose of this study is to design and develop a testing device to simulate interaction between human hand–arm dynamics, right-angle (RA) computer-controlled power torque tools and joint-tightening task-related variables. Design/methodology/approach The testing rig can simulate a variety of tools, tasks and operator conditions. The device includes custom data-acquisition electronics and graphical user interface-based software. The simulation of the human hand–arm dynamics is based on the rig’s four-bar mechanism-based design and mechanical components that provide adjustable stiffness (via pneumatic cylinder) and mass (via plates) and non-adjustable damping. The stiffness and mass values used are based on an experimentally validated hand–arm model that includes a database of model parameters. This database is with respect to gender and working posture, corresponding to experienced tool operators from a prior study. Findings The rig measures tool handle force and displacement responses simultaneously. Peak force and displacement coefficients of determination (R2) between rig estimations and human testing measurements were 0.98 and 0.85, respectively, for the same set of tools, tasks and operator conditions. The rig also provides predicted tool operator acceptability ratings, using a data set from a prior study of discomfort in experienced operators during torque tool use. Research limitations/implications Deviations from linearity may influence handle force and displacement measurements. Stiction (Coulomb friction) in the overall rig, as well as in the air cylinder piston, is neglected. The rig’s mechanical damping is not adjustable, despite the fact that human hand–arm damping varies with respect to gender and working posture. Deviations from these assumptions may affect the correlation of the handle force and displacement measurements with those of human testing for the same tool, task and operator conditions. Practical implications This test rig will allow the rapid assessment of the ergonomic performance of DC torque tools, saving considerable time in lineside applications and reducing the risk of worker injury. DC torque tools are an extremely effective way of increasing production rate and improving torque accuracy. Being a complex dynamic system, however, the performance of DC torque tools varies in each application. Changes in worker mass, damping and stiffness, as well as joint stiffness and tool program, make each application unique. This test rig models all of these factors and allows quick assessment. Social implications The use of this tool test rig will help to identify and understand risk factors that contribute to musculoskeletal disorders (MSDs) associated with the use of torque tools. Tool operators are subjected to large impulsive handle reaction forces, as joint torque builds up while tightening a fastener. Repeated exposure to such forces is associated with muscle soreness, fatigue and physical stress which are also risk factors for upper extremity injuries (MSDs; e.g. tendinosis, myofascial pain). Eccentric exercise exertions are known to cause damage to muscle tissue in untrained individuals and affect subsequent performance. Originality/value The rig provides a novel means for quantitative, repeatable dynamic evaluation of RA powered torque tools and objective selection of tightening programs. Compared to current static tool assessment methods, dynamic testing provides a more realistic tool assessment relative to the tool operator’s experience. This may lead to improvements in tool or controller design and reduction in associated musculoskeletal discomfort in operators.

Consumer-citizen willingness to pay for healthy eating messages

2019 ◽  
Vol 31 (2) ◽  
pp. 890-909 ◽  
Author(s):  
Yuxia Ouyang ◽  
Amit Sharma
Keyword(s):  
Willingness To Pay ◽  
Descriptive Analysis ◽  
Content Type ◽  
Health Warning ◽  
Warning Messages ◽  
Related Information ◽  
Warning Message ◽  
Home Context ◽  
Health Related ◽  
Amazon's Mechanical Turk

PurposeThe purpose of this study was to investigate the preference of health-warning message labeling in an eating-away-from-home context. The authors assessed individuals’ preference valuation of such messaging from a dual – consumer and citizen – perspective and with associated expected risk reduction (RR) level.Design/methodology/approachIn an online stated choice experiment on Amazon’s Mechanical Turk (N = 658), participants were asked to provide willingness to pay (WTP) preferences for health-warning messages and based on the expected RR from health-warning messages. Two types of multiple price list questions were used for consumer and citizen contexts. Interval regression and descriptive analysis methods were applied to analyze the data.FindingsThe study found that individuals placed a higher value (higher WTP) on health-warning message labeling when acting as citizens rather than as consumers. An RR expectation of 50 per cent was most effective in increasing participants’ WTP. Individuals who ate out frequently were more concerned about healthier food messages, and the influence of gender and age on WTP was conditional on individuals’ roles as consumers versus citizens.Originality/valueThis study extends the theory of consumer-citizen duality to the context of health-related information labeling, thus opening the discussion to extending such labeling from traditionally risky behavior such as alcohol and tobacco to also including food choice behavior. The authors also highlight implications on policy and industry practices to promote healthy food choices through such messages.

Human rights-based conceptions of deservingness: health and precarity

2020 ◽  
Vol 16 (3) ◽  
pp. 279-292
Author(s):  
Sarah Marshall
Keyword(s):  
Health Care ◽  
Human Rights ◽  
Health Care Providers ◽  
Health Care Access ◽  
Migrant Health ◽  
Dominant Negative ◽  
Care Providers ◽  
Content Type ◽  
Care Access ◽  
Health Related

Purpose Ideas of health-related deservingness in theory and practise have largely been attached to humanitarian notions of compassion and care for vulnerable persons, in contrast to rights-based approaches involving a moral-legal obligation to care based on universal citizenship principles. This paper aims to provide an alternative to these frames, seeking to explore ideas of a human rights-based deservingness framework to understand health care access and entitlement amongst precarious status persons in Canada. Design/methodology/approach Drawing from theoretical conceptualizations of deservingness, this paper aims to bring deservingness frameworks into the language of human rights discourses as these ideas relate to inequalities based on noncitizenship. Findings Deservingness frameworks have been used in public discourses to both perpetuate and diminish health-related inequalities around access and entitlement. Although, movements based on human rights have the potential to be co-opted and used to re-frame precarious status migrants as “undeserving”, movements driven by frames of human rights-based deservingness can subvert these dominant, negative discourses. Originality/value To date, deservingness theory has primarily been used to speak to issues relating to deservingness to welfare services. In relation to deservingness and precarious status migrants, much of the literature focuses on humanitarian notions of the “deserving” migrant. Health-related deservingness based on human rights has been under-theorized in the literature and the authors can learn from activist movements, precarious status migrants and health care providers that have taken on this approach to mobilize for rights based on being “human”.

Tata Wiron: branding galvanized wires

2015 ◽  
Vol 5 (7) ◽  
pp. 1-8
Author(s):  
Vijay Pundalik Bhangale ◽  
Maithili Prashant Dhuri
Keyword(s):  
Learning Outcomes ◽  
Market Segmentation ◽  
Value Chain ◽  
Far East ◽  
Commodity Market ◽  
Content Type ◽  
Steel Wires ◽  
Wide Range ◽  
Major Player ◽  
Depth Analysis

Subject area Marketing. Study level/applicability MBA Marketing Class. Case overview The case describes the transition of a “Galvanized Wires Business of Tata Steel” into a unique identity, the'Tata Wiron' brand. It focuses on key stages in this journey, including “Understanding the Customers in Galvanized Wires Business”, “Value Chain”, “Challenges Faced”, “Need for Branding”, “Market Segmentation”, “Competition”, “Process of Branding”, “Differentiation”, “Distribution & Sales” and “Promotion”. Tata Steel Wires Business is a major player in the steel wire industry, servicing the discerning needs of its customers across global markets and the leading producer of steel wires in India. A wealth of experience and expertise in the wire industry coupled with latest technology incorporations has enabled Tata Steel Wires Division to constantly meet the most exacting specifications and requirements of its customers. It manufactures a wide range of wires catering to the needs of various industry segments, such as automobile, infrastructure, power and general engineering. The products are well established across the markets of Europe, the USA, Middle East Asia, Australasia, South Asia and Asia and the Far East. Expected learning outcomes The expected learning outcomes are as follows: understanding how in-depth analysis of the competition and value chain establishes the need for branding in a commodity market; understanding how consumer insights help in market segmentation and targeting; and building a brand in commodity market. Supplementary materials Teaching notes are available for educators only. Please contact your library to gain login details or email [email protected] to request teaching notes.

Sign in / Sign up

Export Citation Format

Share Document