CCTV as an efficient surveillance system? An assessment from 24 academic libraries of India

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Parul Gupta ◽  
Madhusudhan Margam

Purpose The purpose of this paper is to explore the potential and adoption of closed-circuit television (CCTV) surveillance-based security system (hereafter “CCTV”) for enhancing the security of library materials in academic libraries of universities (central, state, deemed and private) and prestigious institutions such as Indian Institutes of Technology and Indian Institutes of Management in a developing country, i.e. India. The study also overviewed the CCTV policies of the studied libraries of universities/institutions as they relate to the ethical aspects of the surveillance system. Design/methodology/approach Structured questionnaire was designed and distributed among librarians of 24 academic libraries covering each zone of India in October 2019 in both physical and online manner. All 24 filled-in questionnaires were collected personally and online by the investigator were found valid eliciting a response rate of 100%. All the 24 filled-in questionnaires were included in the analysis of the interpretation of data. The response to 18 questions was analyzed in the form of tables and figures using descriptive statistical methods. Findings The study reveals that librarians’ found CCTV useful for security by controlling theft, unethical losses and missing items. It also helped to curb mutilation and vandalism, procurement of the rare material via the latest camera devices and night vision capturing, besides improving the service efficiency of the patron, as well as staff. The quantitative study surveyed security professionals to assess how each university/institution developed, deployed and integrated CCTV policies related to securing video data, safeguarding privacy and prevention of the potential for the unethical use of surveillance cameras. The analysis of the survey responses determined that more than 50% of the universities/institutions participating had a written CCTV policy. Further, library professionals find that the future of libraries lies in a CCTV system, so the cost should be brought down to improve return on investment by the mass adoption of this technology in a developing country such as India. Research limitations/implications The findings of the study showed that the potential uses of CCTV in Indian libraries are slow compared to that of the libraries of developed countries and some of the developing countries. Many of the CCTV policies that universities/institutions did have failed to include mandated training of personnel or provisions ensuring that their policies remained up-to-date. It is suggested that universities and institutions understudy should realize the benefits of CCTV systems and incorporate-related updated tools in the security and multi-purpose uses in the libraries to enhance the services for the users and security for the materials or collections. Practical implications The paper includes implications for libraries and their professionals to approach CCTV systems with ethical considerations for procurement of library collections, which help to detect mutilation/theft, observe the misbehavior of users, as well as staff and deployment, should not be decided merely while balancing security demands. Social implications The study is significant because it represents one of the earliest works to shed light on the current level of the use of CCTV system by librarians of studied libraries of universities/institutes in developing country such as India and how they are providing CCTV-based security and services, which are currently in its primitive nature. The study also suggested that select libraries are required to weigh up and balance many competing desires, demands and objectives. Originality/value This paper provides a concise overview of the various applications/area and uses of CCTV system including its procedures during implementation, merits and demerits while using the system described above in libraries and recommends this technology to other libraries for faster and better services for their users and security to their library materials in today’s technological advancement. It provides a set of issues that should be considered before system adoption or deployment.

Author(s):  
Justin Paul ◽  
Archana Shrivastava

Purpose – The purpose of this paper is to compare entrepreneurial attributes of MBA students, the next generation business people, from two important Asian countries, India from South Asia and Japan from East Asia (India, being an emerging country and Japan, a developed country). Design/methodology/approach – Survey responses from MBA students in India and Japan were measured on an entrepreneurial personality index. Bateman and Crant’s scale consisting of 17 traits is used to identify if entrepreneurial traits are a learned cultural behaviour or intrinsic personality factors. Findings – Although the findings indicate that India has benefitted from entrepreneurship in the information technology and information technology-enabled service ventures during the past two decades, the country still has a long way to go when compared to developed countries like Japan, where entrepreneurship is widespread. Research limitations/implications – The results are based on a single survey, using cross-sectional data. Originality/value – The level of entrepreneurship differs considerably across countries and periods. The authors put forward a theoretical framework to denote the linkage between entrepreneurial attitude, pro-active personality and culture, besides highlighting the three pillars of entrepreneurship.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Adrian St. Patrick Duncan

Purpose The purpose of this paper hinged on the concept of smart libraries and their development for the furtherance of information access, dissemination and information resources and services delivery in Caribbean libraries. Design/methodology/approach To conduct this research, the literature of smart libraries and technologically driven and their application in libraries were reviewed by examining existing literature on information and communication technologies and technology in libraries. Findings The literature highlighted that this technological advancement is not yet fully on stream in academic libraries of the Caribbean owing to the lack of financial, technological and organizational resources. It further outlined that certain aspects of library automation are fostered through the inclusion of technology. Research limitations/implications The limitation of this study is that only academic libraries of the Caribbean region were assessed. Other regions should be explored in future research. Originality/value The concept of smart libraries is an emerging issue with limited scope for scrutiny; a systematic and extensive review of recent research on smart in libraries is unavailable. This paper presents an overview of smart libraries or technologically driven libraries, its findings for potential research opportunities and development for academic libraries. In addition, it will build on the body of knowledge that is presently non-existent on smart libraries in the Caribbean.


2019 ◽  
Vol 11 (2) ◽  
pp. 102-119 ◽  
Author(s):  
Nsubili Isaga

Purpose Research on women-owned business is more extensive in developed countries than in developing countries and such one cannot compare the results. This paper aims to examine the motives of women in Tanzania (a less developed country) to start their own businesses and the challenges they faced in running their businesses. Design/methodology/approach Based on 400 response to a semi-structured questionnaire and in-depth interview with 20 female entrepreneurs. Subsequently, descriptive and factors analysis were performed to analyze the data Findings Based on survey responses, the primary reason for starting a business was to create employment for the woman herself. Other motives include supplementing income and enabling women to be able to do the kind of work they wanted to do. According to the factor analysis, female entrepreneurs are driven more by push factors than pull factors. The most serious problems faced by female entrepreneurs are lack of access to finance, gender-related problems and social and cultural commitments. Research limitations/implications The sample was selected from urban areas of only three regions, out of 26 regions in Tanzania. Researchers may extend the study to other regions; also, the non-probability sampling method used in this study essentially means that there is a limitation to the extent to which the research findings can be generalized to the rest of the population of female entrepreneurs in Tanzania. Practical implications Policy makers, financial institutions and all organization that have a stake on development on female entrepreneurs in Tanzania should design policies and programs that encourage and promote the creation and growth of businesses. Collective efforts from the government, public and private institutions and NGOs are needed to eliminate the challenges, especially gender-related problems. Practical implications By studying female owner-managers’ motivations and constraints, the author suggests that to a greater extent, gender-related problems, social and cultural commitments and access to finance and networks are the constraints faced by female entrepreneurs. Originality/value The research on female entrepreneurs in the context of Tanzania is scarce, this study responds to a need of better understanding women motivations and constraints. By studying these factors, this study shows that startup motives and constraints faced by female entrepreneurs are unique to different contexts.


2017 ◽  
Vol 22 (1) ◽  
pp. 92-111 ◽  
Author(s):  
Robert Osei-Kyei ◽  
Albert P.C. Chan

Purpose The increasing demand for public infrastructure has caused a rise in the global adoption of the public–private partnership (PPP) concept. However, over the past years, most of the developing countries have failed to attract more private investments as realised in the developed countries. This paper aims to investigate the critical factors that attract private investments in the PPP markets of developing countries. Design/methodology/approach An empirical questionnaire survey was conducted with targeted international PPP experts from the academic and industrial sectors. The inter-rater agreement analysis, mean score ranking and Mann–Whitney U test were used to analyse the survey responses. Findings Results indicate that the three most critical factors are political support and acceptability for PPPs, government positive attitude towards private sector investments and political stability. On the other hand, factors including government guarantees, competent PPP unit and tax rebate on imported equipment are of low importance. The Mann–Whitney U test reveals that experts from the academic and industrial sectors view the importance of three factors differently: adequate public sector experience in PPP, government providing guarantees and government providing tax rebate on imported equipment. Originality/value The research outputs contribute to the existing but limited knowledge on PPP practices in developing countries by providing empirical evidence and cross-cultural perceptions on the conditions that are critical to the expansion of PPP markets in developing countries. It is therefore expected that governments and policymakers seeking to adopt the PPP concept would take into consideration the results and implications to enhance PPP growth.


2019 ◽  
Vol 41 (3) ◽  
pp. 420-435 ◽  
Author(s):  
Arshad Mahmood ◽  
Muhammad Naseer Akhtar ◽  
Usman Talat ◽  
Chuanmin Shuai ◽  
James C. Hyatt

PurposeThe purpose of this paper is to increase understanding of the influence mechanisms of specific HR practices variables – salary, job stability and job enrichment – upon employee commitment, through the mediating role of job satisfaction, in a developing country context. Crucially, these indicate employee commitment.Design/methodology/approachThe study analyzed three specific HR practices with a sample of 263 employees in the banking industry of Pakistan. A structural equation modeling methodology is adopted.FindingsThe findings indicate that remuneration strategies were positively related to job satisfaction and employee commitment. Regarding the intervening impact of job satisfaction, this study found that it mediates only for non-monetary strategies between job satisfaction and employee commitment.Research limitations/implicationsA key limitation is that this is a cross-sectional study, perhaps not generalizable over longitudinal approaches. Another limit is posed by the developing country context of this study, perhaps not applicable to some developed countries.Practical implicationsFrom an HR perspective, managing salary structure is an ongoing issue. The proposed model suggests the use of specific practices about satisfaction and commitment as intermediate steps to manage employee commitment.Originality/valueThe research offers a unique understanding from the developing country context of Pakistan. This provides a novel study conducted to examine employee commitment using the high-performance work practices model.


2014 ◽  
Vol 32 (5) ◽  
pp. 603-621 ◽  
Author(s):  
Brendan Eze Asogwa

Purpose – The purpose of this paper is to measure the competencies of libraries in Nigerian universities, identify constraints to their performance and recommend infrastructures and competencies required. Institutional accreditation has compelled academic libraries in Nigerian to improve their quality, competencies and performances for accountability. Design/methodology/approach – A questionnaire was the main instrument for data collection. The population of the study was all the university librarians in the 89 universities in Nigeria that the author selected from federal, state and private universities. Of the 81 sets of questionnaires emailed, 49 were returned, which represents a 60.5 per cent response rate and provides the working population of the study. Data were analysed using frequency tables, simple percentages and bar charts. Findings – The results indicate that academic libraries and librarians in Nigeria are competent in three key areas – educational roles, professional development and research. However, they are not very effective in the provision and use of library resources in cyberspace, adequate funding, collection development and information technology skills. The main constraints are: poor Internet penetration, low bandwidth, unreliable power supply and weak Internet proficiency. This paper suggests that adequate funding, benchmark performance and multi-skilling can serve as strategies against these constraints in developing regions. Practical implications – This study contributes to library staff assessment because it links strategic objectives to performance measures and associated long-term targets. It broadens issues which affect sustainable performance in academic libraries in Nigeria, as well as in Africa and other developing countries. Originality/value – While performance measurement is well established in developed countries, it is less or not so well established in Nigeria and other developing countries. The current research seeks to develop a performance measurement framework for academic libraries that is testable and expandable to Nigeria and the whole African context.


2020 ◽  
Vol 12 (3) ◽  
pp. 345-362
Author(s):  
Ana Maria Ortega ◽  
Maribel Serna

Purpose Variables affecting the innovation performance (IP) in regional innovation systems (RIS) have been widely studied in developed countries, while little information exists for the case of developing countries. Based on the innovation economics theory, this study aims to examine determinants of IP of organizations within the RIS of Medellin/Antioquia, Colombia (South America). Design/methodology/approach By using nonparametric statistical analyses, this study tests six research hypotheses through a randomly applied questionnaire, responded by 1,005 organizations belonging to the RIS of Medellin/Antioquia. Findings Results indicate that the economic sector, firm size, level of interaction with different parties and level of interaction with academic partners have a significant impact on IP in the RIS. Nevertheless, the number of employees in research and development and the adoption of new technologies have no significant effect. Practical implications Based on the results, this study identifies innovation determinants that managers and policymakers should consider when formulating strategies to improve organizations’ IP. The result of this paper may provide valuable insights for the study of RIS’ determinants and support further research in similar contexts. Originality/value This paper contributes to the limited body of knowledge regarding the variables that impact the IP of organizations in a RIS from a developing country. This paper also examines possible explanations for those hypotheses that were not supported, showing differences between developing and developed countries.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Murtaza Ashiq ◽  
Muhammad Haroon Usmani ◽  
Muhammad Naeem

Purpose Research data management (RDM) has been called a “ground-breaking” area for research libraries and it is among the top future trends for academic libraries. Hence, this study aims to systematically review RDM practices and services primarily focusing on the challenges, services and skills along with motivational factors associated with it. Design/methodology/approach A systematic literature review method was used focusing on literature produced between 2016–2020 to understand the latest trends. An extensive research strategy was framed and 15,206 results appeared. Finally, 19 studies have fulfilled the criteria to be included in the study following preferred reporting items for systematic reviews and meta-analysis. Findings RDM is gradually gaining importance among researchers and academic libraries; however, it is still poorly practiced by researchers and academic libraries. Albeit, it is better observed in developed countries over developing countries, however, there are lots of challenges associated with RDM practices by researchers and services by libraries. These challenges demand certain sets of skills to be developed for better practices and services. An active collaboration is required among stakeholders and university services departments to figure out the challenges and issues. Research limitations/implications The implications of policy and practical point-of-view present how research data can be better managed in the future by researchers and library professionals. The expected/desired role of key stockholders in this regard is also highlighted. Originality/value RDM is an important and emerging area. Researchers and Library and Information Science professionals are not comprehensively managing research data as it involves complex cooperation among various stakeholders. A combination of measures is required to better manage research data that would ultimately move forward for open access publishing.


2015 ◽  
Vol 28 (1) ◽  
pp. 57-69 ◽  
Author(s):  
Richard Miller ◽  
Nirisha Chalapati

Purpose – This paper aims to demonstrate how lean tools were applied to some unique issues of providing healthcare in a developing country where many patients face challenges not found in developed countries. The challenges provide insight into how lean tools can be utilized to provide similar results across the world. Design/methodology/approach – This paper is based on a qualitative case study carried out by a master’s student implementing lean at a hospital in India. Findings – This paper finds that lean tools such as value-stream mapping and root cause analysis can lead to dramatic reductions in waste and improvements in productivity. The problems of the majority of patients paying for their own healthcare and lacking transportation created scheduling problems that required patients to receive their diagnosis and pay for treatment within a single day. Many additional wastes were identified that were significantly impacting the hospital’s ability to provide care. As a result of this project, average outpatient wait times were reduced from 1 hour to 15 minutes along with a significant increase in labor productivity. Practical implications – The results demonstrate how lean tools can increase value to the patients. It also provides are framework that can be utilized for healthcare providers in developed and developing countries to analyze their value streams to reduce waste. Originality/value – This paper is one of the first to address the unique issues of implementing lean to a healthcare setting in a developing country.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Gurmeet Singh ◽  
Asheefa Shaheen Aiyub ◽  
Tuma Greig ◽  
Samantha Naidu ◽  
Aarti Sewak ◽  
...  

PurposeThis paper aims to identify factors that influence customers' panic buying behavior during the COVID-19 pandemic.Design/methodology/approachA self-administered questionnaire was distributed to 357 participants in Fiji, and structural equation modeling to analyze the collected data.FindingsResults indicate that expected personal outcomes is positively associated with customers' attitudes while expected community-related outcomes negatively impact customers' attitudes. Factors such as attitude, subjective norms, scarcity, time pressure and perceived competition were found to positively influence customers' panic buying intention. Furthermore, scarcity and time pressure were confirmed to positively influence perceived competitiveness while perceived social detection risk negatively influences customer's panic buying intention.Practical implicationsThe findings highlight the need for better measures to ensure that every customer has access to goods and services and is not deprived of such necessities in times of a crisis. These results will assist store managers and policymakers in introducing better management, social policies and resource utilization mechanisms to mitigate panic buying during the pandemic.Originality/valueThis study's findings contribute to the literature on customer's panic buying behavior during a global pandemic. Research in this area remain scarce, inconsistent and inconclusive. Novel insights are generated as this study is the first to combine the theory of planned behavior, privacy calculus theory and protection motivation theory. Applying these theories allows new relationships to be tested to better understand customer behavior during a global pandemic. With most studies on customer behavior during crises and disasters in developed countries, this study generates new insights by exploring customer behavior in a developing country.


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