Performance management systems in Lebanese private higher education institutions: design and implementation challenges

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hussein Al Jardali ◽  
Nada Khaddage-Soboh ◽  
Mohammad Abbas ◽  
Nour Al Mawed
Keyword(s):  
Higher Education ◽  
Organizational Performance ◽  
Performance Management ◽  
Balanced Scorecard ◽  
Higher Education Institutions ◽  
Theoretical Models ◽  
Private Higher Education ◽  
Structured Interviews ◽  
Content Type ◽  
Private Higher Education Institutions

PurposeThe purpose of this study is at creating a performance management system template based on the Balanced Scorecard (BSC) framework, which could lead the scorecard to function properly at Arts, Sciences and Technology University in Lebanon (AUL) and, as assumed, in other Lebanese private higher educational institutions.Design/methodology/approachThis study compares existing theoretical models applied in private higher education institutions (HEIs) in Lebanon. It adopts inductive approach with semi-structured interviews that helped the authors understand the way BSC is implemented in the private Lebanese institutions.FindingsThis study suggested a customizable BSC to be used at AUL and other Lebanese private HEIs to enhance and calibrate their organizational performance.Originality/valueMany researchers have investigated the use of Robert Kaplan and David Norton's BSC in various types of organizations, but there was no specific study describing the Lebanese higher education system. This study investigates the use of the BSC framework in Lebanese private HEIs taking Arts, Science and Technology University in Lebanon (AUL) as a sample. Moreover, this study also adapted a BSC model to the case of a private HEI, which extends the current body of literature related to the use, implementation and adaptation of the BSC.

Factors contributing to Gen Z's deep learning: investigating undergraduates' course experience in Malaysian private higher education institutions

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lei Mee Thien ◽  
Mi-Chelle Leong ◽  
Fei Ping Por
Keyword(s):  
Higher Education ◽  
Deep Learning ◽  
Significant Relationship ◽  
Teaching And Learning ◽  
Higher Education Institutions ◽  
Private Higher Education ◽  
Generic Skills ◽  
Content Type ◽  
Course Experience ◽  
Private Higher Education Institutions

PurposeThis study aims to examine the relationship between undergraduates' course experience and their deep learning approach and to identify areas of improvement to facilitate students' deep learning in the private higher education context.Design/methodology/approachData were collected from 844 Malaysian undergraduate students who studied in six private higher education institutions (HEIs) in Penang and Selangor. This study used partial least squares structural equation modelling (PLS-SEM) for data analysis.FindingsThe findings revealed that good teaching and appropriate assessment have no significant relationship with deep learning. Generic skills, clear goals and standards, appropriate workload and emphasis on independence are positively related to deep learning. Generic skills and emphasis on independence are two domains that deserve attention to enhance deep learning among undergraduates.Practical implicationsLecturers need to focus on to the cultivation of generic skills to facilitate students' deep learning. Student autonomy and student-centred teaching approaches should be empowered and prioritised in teaching and learning.Originality/valueThe current study has its originality in providing empirical findings to inform the significant relationship between dimensions of course experience and deep learning in Malaysian private HEIs. Besides, it also identifies the areas of improvement concerning teaching and learning at the private HEIs using importance-performance matrix analysis (IPMA) in a non-Western context.

Prioritised challenges and critical success factors for delivering quality education in Malaysian private higher education institutions

2019 ◽  
Vol 27 (4) ◽  
pp. 465-492
Author(s):  
Azilah Anis ◽  
Rafikul Islam
Keyword(s):  
Higher Education ◽  
Hierarchical Model ◽  
Critical Success Factors ◽  
Success Factors ◽  
Higher Education Institutions ◽  
Quality Education ◽  
Private Higher Education ◽  
Structured Interviews ◽  
Content Type ◽  
Critical Success

Purpose The purpose of this paper is to develop a hierarchical model to rank the challenges faced by the private Malaysian higher education institutions (HEIs) in the provision of quality education and subsequently their corresponding critical success factors (CSFs) to address those challenges. Design/methodology/approach A sequential mix method was adopted in this study. Semi-structured interviews with 29 participants were initially conducted to identify the challenges and CSFs. This was followed by a questionnaire survey involving 158 respondents to prioritise the identified findings. Thematic analysis was conducted in the qualitative stage, uncovering the challenges and their corresponding CSFs. Data for both stages were accumulated from internal and external stakeholders of Malaysian private HEIs. Finally, the four stages of the analytic hierarchy process (AHP) were applied to rank the challenges and CSFs. Findings The qualitative stage identified eight challenges, i.e. “academics”, “facilities”, “students”, “programmes and curriculum”, “competition”, “accreditation”, “finance” and “research” together with their corresponding CSFs. The AHP enables the ranking of these challenges. “Finance” has been found to be the most crucial challenge and “high competency in managing the institution’s finance” as the most important CSF to address this challenge. Research limitations/implications As the study restricted its focus on Malaysian private HEIs, the results may not be generalised for public HEIs and foreign private HEIs operating in Malaysia. Originality/value The hierarchical model developed in this study is deemed important for implementation to resolve the prioritised challenges. It spells out the specific areas in which the resources of Malaysian private HEIs need to be prudently disbursed and properly managed.

Increase in the demand for private higher education: unmasking the “paradox”

2016 ◽  
Vol 30 (2) ◽  
pp. 232-251 ◽  
Author(s):  
Evelyn Chiyevo Garwe
Keyword(s):  
Higher Education ◽  
Higher Education Institutions ◽  
Public Institutions ◽  
Private Higher Education ◽  
Private Institutions ◽  
Content Type ◽  
Factors Influencing ◽  
Private Higher Education Institutions

Purpose – It is considered a mystery by many people that, despite charging significantly higher fees when compared to public institutions, research has shown an increase in the demand and enrolments at private higher education institutions. The purpose of this paper is to investigate the critical factors considered by students when deciding to make private higher education institutions their institution of choice. Design/methodology/approach – The study uses a case study approach and draws data from all the six private higher education institutions in Zimbabwe. Self-administered questionnaires were given to students representing at least 5 per cent of the student enrolment and representing all gender, study disciplines and levels of study from each university. Findings – Irrespective of gender, six main factors influencing student choice were identified to be, in order of priority: access and opportunity; promotional information and marketing; reference or influence by others; quality of teaching and learning; fees and cost structure, and finally academic reputation and recognition. Research limitations/implications – The research was focused on a case study of Zimbabwe. Practical implications – The study has implications on the way private higher education institutions market, manage and sustain the quality of educational provision. The study therefore provides private institutions with useful and practical insights on what students want in their institution of choice. This will assist these institutions in strategising in order to sustain or gain competitive advantage and to maximise on the increasing demand for private education. Implications to government and public institutions are also given. Social implications – The study recognises the critical role played by private universities in improving access and recommends African Governments who face financial and resource constraints to fund and expand public universities to encourage private higher education as a meaningful and viable way to improve access and provide higher education opportunities to potential students. Originality/value – The study contributes to the current dearth of literature on factors influencing student choice to study with private institutions.

Growth and conflict: the views of Chinese private higher education managers

2016 ◽  
Vol 9 (1) ◽  
pp. 17-30 ◽  
Author(s):  
Xiaoying Ma ◽  
Malcom Abbott
Keyword(s):  
Higher Education ◽  
Higher Education Institutions ◽  
Education Sector ◽  
Private Higher Education ◽  
Content Type ◽  
Academic Literature ◽  
Private Higher Education Institutions ◽  
The Government ◽  
The Relationship ◽  
Education Managers

Purpose The purpose of this paper is to report the findings of a series of interviews conducted with a number of managers of Chinese private higher education institutions on the growth of the private higher education sector in China and the relationship it has with the government. Private higher education managers in China do seem concerned with the regulatory impediments to their institutions’ development and the difficulties involved in competing with state-funded institutions. Design/methodology/approach The paper uses a series of interviews conducted with a number of managers of Chinese private higher education institutions on the growth of the private higher education sector in China and the relationship it has with the government. Findings The research found that private higher education managers in China do seem concerned with the regulatory impediments to their institutions’ development and the difficulties involved in competing with state-funded institutions. Originality/value This work is the only one of its kind in the academic literature.

Measuring the performance of private higher education institutions in Malaysia

2019 ◽  
Vol 12 (3) ◽  
pp. 425-443
Author(s):  
Muhammad Hafiz Yaakub ◽  
Zainal Abidin Mohamed
Keyword(s):  
Higher Education ◽  
Tertiary Education ◽  
Higher Education Institutions ◽  
Private Higher Education ◽  
Validity And Reliability ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Ranking System ◽  
Content Type ◽  
Private Higher Education Institutions

Purpose The purpose of this paper is to propose a comprehensive model using balanced scorecard (BSC) approach instead of the current ranking system to measure the performance of private higher education institutions (PHEIs) in Malaysia as the ranking system is deemed inaccurate and certain items in the system are redundant. Design/methodology/approach A cross-sectional survey was conducted involving 105 academicians from seven PHEIs in Malaysia. The data were analyzed for factor analysis using Principal Axis method with Promax rotation in IBM SPSS Statistics Version 20. Findings The result demonstrates that 22 items were successfully extracted into four dimensions that suited the BSC approach with acceptable range of composite reliability and factor loading values. Research limitations/implications The paper reveals the issues of ranking system of the current method in measuring performance of PHEIs. The proposed BSC model should be tested on more PHEIs to increase its validity and reliability. Practical implications This research analyzes the performance of PHEIs from academicians’ perspectives based on the four BSC perspectives. It can be considered as an alternative model for PHEIs’ managers to measure performance of PHEIs in Malaysia rather than the current ranking system. Social implications In the midst of intense competition in private higher education industry in Malaysia, it is crucial to understand that a high performance PHEI is expected to deliver quality tertiary education. This research assists the society to evaluate the strength of a particular PHEI in Malaysia, and further enable them to make a deliberate choice on which PHEI to enter. Originality/value A growing concern for sustainability of PHEIs requires a method to be undertaken by the authority to measure PHEIs’ performance. This paper addresses this concern by offering 22 items to measure PHEIs’ performance and dictating the need to manage PHEIs in a strategic manner, not by ranking system per se.

Construction of a performance evaluation system for private higher education institutions in China based on balanced scorecard

2020 ◽  
pp. 002072092093034
Author(s):  
Ying Zhao ◽  
Aiyun Zhang ◽  
Xucui Li ◽  
Xuan Wang
Keyword(s):  
Higher Education ◽  
Performance Evaluation ◽  
Balanced Scorecard ◽  
Evaluation System ◽  
Higher Education Institutions ◽  
Private Higher Education ◽  
Chinese Higher Education ◽  
Performance Evaluation System ◽  
Private Higher Education Institutions ◽  
A Performance

Private higher education has become an indispensable part of Chinese higher education currently. Compared with government funded education, private higher education institutions lack a performance evaluation system that accords with their characteristics and strategic requirement of development. The performance evaluation of private higher education institutions is constructed creatively by using the balanced scorecard, a systematic performance evaluation tool guided by strategic objectives. The system can enhance the core competence of private higher education institutions and boost healthy development of private higher education institutions.

scholarly journals Academic Technology Experience and Preference on Online Learning in Higher Education Institutions: Students' Perspectives

2021 ◽  
Vol 54 (3) ◽  
Author(s):  
Ryani Yulian ◽  
Ufi Ruhama'
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Higher Education Institutions ◽  
Private Higher Education ◽  
Structured Interviews ◽  
Policy Makers ◽  
Face To Face ◽  
Academic Technology ◽  
Technology Experience ◽  
Private Higher Education Institutions

Amidst the Covid-19 Pandemic, most higher education institutions have shifted to online learning to sustain the existence of the universities. However, the readiness and effectiveness of private higher education institutions in Indonesia, especially in Kalimantan, are still questionable. This study focused on analyzing and understanding the academic technology experience and preference for online learning in Indonesian higher education institutions from the students' perspectives. A survey of 302 respondents from private higher education institutions was corroborated with semi-structured interviews. The results indicated that the majority of the respondents have limited access to technology devices and ownership. Most of them need academic features integrated into the learning management system for their successful study. The majority of the respondents preferred to have a completely face-to-face class, but they are receptive to online learning. However, they need to get situated in academic situations that facilitate their technology literacies and skills. Also, the institutions and lecturers should go in the same direction. Therefore, the data sources can contribute meaningful insights for policy-makers to design accessible and adaptive online learning for the students.

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