A survey of e-book interlibrary loan policy in US academic libraries

2014 ◽  
Vol 42 (2/3) ◽  
pp. 57-63 ◽  
Author(s):  
Xiaohua Zhu ◽  
Lan Shen
Keyword(s):  
Academic Libraries ◽  
Perceived Barriers ◽  
Survey Method ◽  
Journal Articles ◽  
Interlibrary Loan ◽  
Content Type ◽  
The Status ◽  
The Usa ◽  
Depth Interviews ◽  
Practical Implications

Purpose – This paper aims to reveal the perceived barriers to e-book interlibrary loan (ILL) and their reflections on academic libraries’ ILL/lending policies. Academic libraries in the USA have witnessed an impressive growth in acquiring e-journals and e-books. Although ILL of e-journal articles has become a standard practice, ILL of copyrighted e-books does not appear to be equally common. E-book ILL is often considered difficult or nearly impossible because restrictions for ILL are embedded in license agreements (or terms of use) and reinforced by technological measures. Design/methodology/approach – The study opted for a telephone survey method, in which researchers collected data on ILL/lending policies about e-journals and e-books in 200 randomly selected academic libraries in the USA. Findings – The findings show the state of e-books in US academic libraries and demonstrate the slow adoption of e-book ILL compared to e-journal ILL. Licensing restrictions and lack of technical means are the major obstacles perceived by librarians, but there may also be a barrier of perception. Research limitations/implications – The survey data do not necessarily provide explanations. In-depth interviews may be needed to explain the barriers and perceptions. Practical implications – This paper reveals important perceptions and facts about e-book ILL in academic libraries and analyzes the obstacles and restrictions on e-book. Originality/value – This paper provides empirical data on the status of e-book ILL.

Marketing and delivering information literacy on the web, yesterday and today, from 2009 to 2012

2014 ◽  
Vol 31 (4) ◽  
pp. 10-13 ◽  
Author(s):  
Sharon Q. Yang
Keyword(s):  
Information Literacy ◽  
Web Sites ◽  
Academic Libraries ◽  
Design Methodology ◽  
Status Quo ◽  
Content Type ◽  
The Status ◽  
Practical Implications ◽  
The Web ◽  
Made In

Purpose – This study aims to ascertain the trends and changes of how academic libraries market and deliver information literacy (IL) on the web. Design/methodology/approach – The author compares the findings from two separate studies that scanned the Web sites for IL-related activities in 2009 and 2012, respectively. Findings – Academic libraries intensified their efforts to promote and deliver IL on the web between 2009 and 2012. There was a significant increase in IL-related activities on the web in the three-year period. Practical implications – The findings describe the status quo and changes in IL-related activities on the libraries’ Web sites. This information may help librarians to know what they have been doing and if there is space for improvement. Originality/value – This is the only study that spans three years in measuring the progress librarians made in marketing and delivering IL on the Web.

scholarly journals Extending McKinsey’s 7S model to understand strategic alignment in academic libraries

2019 ◽  
Vol 40 (5) ◽  
pp. 313-326 ◽  
Author(s):  
Andrew Martin Cox ◽  
Stephen Pinfield ◽  
Sophie Rutter
Keyword(s):  
Academic Libraries ◽  
Academic Library ◽  
Theoretical Work ◽  
Perceived Barriers ◽  
Future Directions ◽  
Content Type ◽  
Institutional Influences ◽  
Potential Applications ◽  
Strategic Position ◽  
Practical Implications

Purpose The purpose of this paper is to conceptualise the issues of alignment for changing academic libraries by using and extending McKinsey’s 7S model. Design/methodology/approach Theoretical work was conducted to consider and extend the 7S model for the situation of academic libraries. Empirical data were then used to confirm the value of these extensions and suggest further changes. The data to support the analysis were drawn from 33 interviews with librarians, library and non-library academics and experts, and a survey of UK library staff. Findings In the academic library context, the 7S model can be usefully extended to include three library functions (stuff, space and services) and users. It can also include institutional influences and stakeholders, and aspects of the external environment or situation, including suppliers and allies. The revised model then provides a useful framework within which data about library change can be analysed. Perceived barriers to successful performance fit the model and enable the identification of seven challenges of alignment. Research limitations/implications The resulting model has potential applications such as in the structuring analysis of academic library performance, mapping future directions of development and for exploring variations across the sector and internationally. Practical implications The revised model can be used by practitioners to think through their own strategic position and to act to shape their future, in the light of seven major areas of alignment. Originality/value The paper extends a well-known model used in strategy, to produce a more comprehensive, sector-specific analytic tool.

University of Alberta Libraries Interlibrary Loan Department – Creating new relationships, locally and globally

2016 ◽  
Vol 44 (3) ◽  
pp. 121-126
Author(s):  
CJ de Jong
Keyword(s):  
Academic Libraries ◽  
Design Methodology ◽  
Single Point ◽  
Interlibrary Loan ◽  
Content Type ◽  
University Of Alberta ◽  
Delivery Service ◽  
University Library ◽  
The University ◽  
Practical Implications

Purpose The purpose of this paper is to identify the value and benefits from newly developed relationships between the University of Alberta Libraries’ Interlibrary Loan Department and other institutions through the delivery of new services. Design/methodology/approach The paper is a descriptive review of the new services provided, including a centralized interlibrary loan service for members of the NEOS Consortium and an article delivery service for Can Tho University Library (Vietnam), an overview of the implementation of the services and a discussion of the value and benefits created. Findings A single-point of intake for interlibrary loan requests for a group of academic libraries can be implemented successfully with few drawbacks, providing benefits to all the participants. An article delivery service to an institution that provides no interlibrary loan services provides value through access to new resources and demonstrates not to be a burden on the provider; yet, this paper demonstrates that the primary value is in learning about their patrons’ needs. Practical implications Other institutions could replicate these services and relationships. Originality/value Single-point of intake for interlibrary loan in academic consortial environments has neither been demonstrated in the literature nor has any component of interlibrary loan been described to support international initiatives to assist libraries in disadvantaged countries.

Crowdsourcing: a comprehensive literature review

2015 ◽  
Vol 8 (1) ◽  
pp. 2-22 ◽  
Author(s):  
Mokter Hossain ◽  
Ilkka Kauranen
Keyword(s):  
Developing Countries ◽  
Low Income ◽  
Theory Development ◽  
Idea Generation ◽  
Citizen Journalism ◽  
Journal Articles ◽  
Content Type ◽  
The Usa ◽  
Thematic Review ◽  
Practical Implications

Purpose – The purpose of this paper is to explore the development of crowdsourcing literature. Design/methodology/approach – This study is a comprehensive review of 346 articles on crowdsourcing. Both statistical and contents analyses were conducted in this paper. Findings – ISI listed journal articles, non-ISI listed journal articles and conference articles have had nearly the same contribution in crowdsourcing literature. Articles published in non-ISI listed journals have had an essential role in the initial theory development related to crowdsourcing. Scholars from the USA have authored approximately the same number of articles as scholars from all the European countries combined. Scholars from developing countries have been more relatively active in authoring conference articles than journal articles. Only very recently, top-tier journals have engaged in publishing on crowdsourcing. Crowdsourcing has proven to be beneficial in many tasks, but the extant literature does not give much help to practitioners in capturing value from crowdsourcing. Despite understanding that the motivations of crowds are crucial when planning crowdsourcing activities, the various motivations in different contexts have not been explored sufficiently. A major concern has been the quality and accuracy of information that has been gathered through crowdsourcing. Crowdsourcing bears a lot of unused potential. For example, it can increase employment opportunities to low-income people in developing countries. On the other hand, more should be known of fair ways to organize crowdsourcing so that solution seekers do not get a chance to exploit individuals committing to provide solutions. Research limitations/implications – The literature included in the study is extensive, but an all-inclusive search for articles was limited to only nine selected publishers. However, in addition to the articles retrieved from the nine selected publishers, 52 highly cited articles were also included from other publishers. Practical implications – Crowdsourcing has much unused potential, and the use of crowdsourcing is increasing rapidly. The study provides a thematic review of various applications of crowdsourcing. Originality/value – The study is the first of its kind to explore the development of crowdsourcing literature, discussing the loci and foci of extant articles and listing applications of crowdsourcing. Successful applications of crowdsourcing include idea generation, microtasking, citizen science, public participation, wikies, open source software and citizen journalism.

Making a makerspace case for academic libraries in Nigeria

2016 ◽  
Vol 117 (9/10) ◽  
pp. 568-586 ◽  
Author(s):  
Helen Nneka Okpala
Keyword(s):  
Academic Libraries ◽  
Maker Movement ◽  
University Libraries ◽  
Journal Articles ◽  
Content Type ◽  
Personal Experiences ◽  
Nigerian University ◽  
The University ◽  
Practical Implications ◽  
Current Journal

Purpose This paper aims to give a highlight on the concept of makerspace and its perceived benefits in academic libraries in Nigeria. Design/methodology/approach The searches encompass current journal articles, books, newspapers, magazines, personal experiences on the concept of makerspace, 3D-printing and technologies in libraries. Practical examples of libraries that already have makerspaces in operation were sourced. Findings Findings of this study create awareness of benefits, challenges and strategies for developing and managing makerspaces in Nigerian academic libraries, using Zenith Library as a hypothetical sample. Research limitations/implications Only the proposal guide has been drafted. There is need for more investigations on the awareness of, and plan to adopt makerspace technologies in Nigerian academic libraries. Practical implications Librarians need to appreciate the makerspace technologies and forge ahead in establishing makerspace in strategic areas of their libraries which should serve as a meeting point for all users in the university community, and for the sharing of innovative ideas. Social implications There is need for a paradigm shift in Nigerian university libraries, hence the shift in librarians’ thinking and approach to find their place in the new maker movement. Originality/value The originality of the paper lies in its justification for establishing makerspace in Nigerian academic libraries alongside the drafted proposal which has been designed to serve as a guide to libraries in Nigeria, as no makerspace has been documented to be existing in any Nigerian library.

Trends and issues in Jamaican academic libraries 2010-2016

2016 ◽  
Vol 117 (11/12) ◽  
pp. 721-745 ◽  
Author(s):  
Sasekea Harris
Keyword(s):  
Academic Libraries ◽  
Design Methodology ◽  
Content Type ◽  
Research Libraries ◽  
Academic Librarianship ◽  
The Usa ◽  
Practical Implications ◽  
Lesson Drawing ◽  
American Academic

Purpose Observing trends and issues plays a key role in the success of any industry. Since 2010, the Association of College & Research Libraries (ACRL) has been publishing papers on top trends and issues in academic libraries in the USA, allowing for reflection, tracking, lesson drawing, adaptation, planning and direction. Such a publication is absent in the Jamaican library industry. This paper aims to examine the extent to which these trends and issues, as reported by ACRL, are evident in Jamaican academic librarianship. Design/methodology/approach Through document and thematic analysis of publications written on Jamaican academic librarianship 2010-2016, this paper highlights trends and issues in Jamaican academic librarianship. Findings There are similarities in the trends and issues in Jamaican academic librarianship and American academic librarianship; the similarities sometimes vary, however, in focus. Additionally, there are trends and issues in Jamaican academic librarianship not mentioned in the literature reviewed on American academic librarianship and vice versa. Research limitations/implications A survey of the chief librarians’ perceptions regarding the trends and issues would be a useful follow-up. Practical implications This paper allows for reflection, comparison, benchmarking, lesson-drawing, planning and direction for academic libraries and other types of libraries in Jamaica and the rest of the developing world. Social implications The gaps highlighted, particularly those with the most potential, can be discussed with the objective of exploring how these can be translated into new or revised services for the community of users. Originality/value This paper is of value, as there is no publication with an explicit focus on trends and issues in Jamaican academic libraries; this paper will be the first publication on trends and issues in Jamaican academic librarianship. In this regard, this paper makes an important contribution to the literature on academic librarianship generally, and to the literature on Caribbean and Jamaican academic librarianship, specifically.

scholarly journals Library capacity for data curation services: a US national survey

2019 ◽  
Vol 37 (4) ◽  
pp. 811-828 ◽  
Author(s):  
Ayoung Yoon ◽  
Devan Ray Donaldson
Keyword(s):  
Academic Libraries ◽  
Design Methodology ◽  
Online Survey ◽  
Research Study ◽  
Public Libraries ◽  
Data Curation ◽  
Content Type ◽  
The Usa ◽  
Practical Implications ◽  
Insight Into

Purpose The purpose of this paper is to understand the landscape of data curation services among public and academic libraries in the USA, with a focus on library capacity for providing data curation services. Design/methodology/approach The authors conducted an online survey by employing stratified sampling from the American Library Directory. A total of 198 responses were analyzed. Findings The authors’ findings provide insight into the current landscape of libraries’ data curation services. The survey participants evaluated six capacity dimensions for both public and academic libraries – value, financial, administrative, technical infrastructure, human resources and network. The ratings the participants gave to these capacity dimensions were significantly different between academic and public libraries. Practical implications This study suggests several areas in which libraries will benefit from further developing their capacity to successfully run data curation services. Originality/value This is among the first research study to address the concept of capacity in the context of libraries’ data curation services.

Exploratory analysis of the pathway towards operationalizing resilience in transportation infrastructure management

2016 ◽  
Vol 6 (1) ◽  
pp. 106-118 ◽  
Author(s):  
Ali Mostafavi ◽  
Alex Inman
Keyword(s):  
Transportation Infrastructure ◽  
Research Approach ◽  
Infrastructure Management ◽  
Content Type ◽  
The Status ◽  
The Usa ◽  
Comprehensive Survey ◽  
Transportation Agencies ◽  
Practical Implications ◽  
Impacts Of Climate Change

Purpose – The purpose of this paper is to explore the pathway toward operationalizing resilience in management of transportation infrastructure. Design/methodology/approach – The research approach includes a comprehensive survey of the State Transportation Agencies (STA) in the USA. The information collected from the survey is analyzed using statistical analysis to explore the determinants of operationalizing resilience in transportation infrastructure management. Findings – The results reveal that the current practices of STA need improvement in terms of pre-disaster vulnerability and exposure analysis as well as pre-disaster retrofit and betterment efforts. A pathway toward this end is identified with the major components being: funding availability, integration of efforts across different units, use of risk and vulnerability assessment approaches, and use of resilience indices. Practical/implications – The pathway, along with the other findings, enhances the understanding of the status quo, drivers, and barriers toward operationalizing resilience in transportation infrastructure management. Such an understanding is critical for infrastructure agencies to better adapt and enhance the resilience of their assets in response to various stressors such as the impacts of climate change as well as natural disasters. Originality/value – The study presented in this paper is the first of its kind to identify the pathway toward operationalizing resilience in transportation infrastructure management.

scholarly journals Web services to link interlibrary software with OCLC WorldShare

2014 ◽  
Vol 32 (3) ◽  
pp. 483-494 ◽  
Author(s):  
Josep-Manuel Rodríguez-Gairín ◽  
Marta Somoza-Fernández
Keyword(s):  
Web Services ◽  
Autonomous Agents ◽  
Process Management ◽  
Current Problem ◽  
Interlibrary Loan ◽  
Content Type ◽  
Two Systems ◽  
The Status ◽  
To Receive ◽  
Practical Implications

Purpose – The purpose of this paper is to describe the use of web services to interconnect the GTBib interlibrary loan (ILL) program with the OCLC WorldShare platform. Design/methodology/approach – The authors describe the current problem of duplication of procedures in libraries that have added their collections to the OCLC WorldCat catalog in recent years and are therefore more likely to receive ILL requests through the WorldShare platform. Findings – A solution that uses web services to insert and retrieve requests between the two systems is presented. Autonomous agents periodically check the status of the requests and keep them updated and synchronized. These agents also inform the library staff of any variation or inconsistency that is detected. Practical implications – This technology reduces process management time by making it unnecessary to introduce the request data in both systems. Agents are used to check the consistency of statuses between the two systems, thus avoiding errors and omissions and improving the efficiency of the whole ILL process. Originality/value – This paper describes in detail the technical aspects of the development as a reference for the development of future applications.

Consumer value creation through WhatsApp use

2019 ◽  
Vol 32 (4) ◽  
pp. 455-471
Author(s):  
Jorge Cruz-Cárdenas ◽  
Jorge Guadalupe-Lanas ◽  
Ekaterina Zabelina ◽  
Andrés Palacio-Fierro ◽  
Margarita Velín-Fárez ◽  
...  
Keyword(s):  
Latin American ◽  
Value Creation ◽  
Emotional Support ◽  
Design Methodology ◽  
Instant Messaging ◽  
Role Performance ◽  
Content Type ◽  
Consumer Value ◽  
Depth Interviews ◽  
Practical Implications

Purpose The purpose of this paper is to understand in-depth how consumers create value in their lives using WhatsApp, the leading mobile instant messaging (MIM) application. Design/methodology/approach The study adopts the perspective of customer-dominant logic (CDL) and uses a qualitative multimethod design involving 3 focus groups and 25 subsequent in-depth interviews. The research setting was Ecuador, a Latin American country. Findings Analysis and interpretation of the participants’ stories made it possible to identify and understand the creation of four types of value: maintaining and strengthening relationships; improving role performance; emotional support; and entertainment and fun. In addition, the present study proposes a conceptual model of consumer value creation as it applies to MIM. Practical implications Understanding the way consumers create value in their lives using MIM is important not only for organizations that offer MIM applications, but also for those companies that develop other applications for mobile phones or for those who wish to use MIM as an electronic word-of-mouth vehicle. Originality/value The current study is one of the first to address the topic of consumer behavior in the use of technologies from the perspective of CDL; this perspective enables an integrated qualitative vision of value creation in which the consumer is the protagonist.

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