scholarly journals Library data labs: using an agile approach to develop library analytics in UK higher education

2018 ◽  
Vol 119 (1/2) ◽  
pp. 5-15 ◽  
Author(s):  
Siobhán Burke ◽  
Ross MacIntyre ◽  
Graham Stone
Keyword(s):  
Higher Education ◽  
Proof Of Concept ◽  
Student Survey ◽  
University Libraries ◽  
Content Type ◽  
Team Members ◽  
Agile Methodology ◽  
Education Statistics ◽  
Agile Approach ◽  
Uk Higher Education

Purpose The purpose of this paper is to give an overview of the Jisc and Higher Education Statistics Agency (HESA) Library Data Labs project and its outputs. This collaboration involved bringing together cross-institutional library teams to produce proof of concept data-visualised dashboards using library analytics data that could be made available to others via the Heidi Plus service. Design/methodology/approach The teams used an agile approach, which adapted the agile methodology for non-technical and disparate team members. The key agile elements were followed, including the Scrum approach, whereby teams had a product owner, several development team members, a data wrangler and a scrum master. Many of the dashboards took inspiration from some of the earlier Jisc work on library analytics. Findings A wide variety of proof of concept dashboards were created addressing a range of library issues. These fell into two main categories for the cross-institutional teams, namely, comparing the Society of College, National and University Libraries (SCONUL) annual statistics results against the National Student Survey (NSS) data and collection management and analysis. Research limitations/implications Some of the HESA data were potentially sensitive. In effect, this created a walled garden as some of the data were not designed for sharing. Furthermore, the data that the Jisc team used were restricted by publisher agreements, meaning that specific institutions’ usage could not be identified to others. Originality/value The paper provides insight into the Library Data Labs project and discusses a number of implications from the outcomes of the project. These are now being investigated by HESA, Jisc and individual institutions.

Measuring student engagement in UK higher education: do surveys deliver?

2017 ◽  
Vol 9 (2) ◽  
pp. 226-241 ◽  
Author(s):  
Emma Charlotte Maskell ◽  
Lorna Collins
Keyword(s):  
Higher Education ◽  
Student Engagement ◽  
Reliability And Validity ◽  
Survey Method ◽  
Student Survey ◽  
Student Surveys ◽  
Content Type ◽  
Institutional Researchers ◽  
Essential Knowledge ◽  
Uk Higher Education

Purpose The purpose of this paper is to provide a general review of “student engagement” with a focus on the measurement of student engagement in UK higher education. A wide variation in how the construct is measured has made it difficult for institutional researchers to compare findings across studies. This study seeks to understand more about the measurement of student engagement by examining the reliability and validity of three national student surveys: National Survey of Student Engagement, National Student Survey and UK Engagement Survey. Design/methodology/approach Using a narrative review of literature, each survey method is examined to identify the strands of student engagement they can be applied, to determine to what extent survey results can be benchmarked across institutions, and to explore their potential use in institutional led research. Kahu’s (2013) four perspectives of engagement are adopted as a framework for analysis as they represent student engagement as a fluid, multifaceted and, at times, abstract construct. Findings Findings support the notion that a single instrument cannot examine all facets of this complex construct and that student surveys currently collect information on limited and discrete perspectives of engagement. The use of these three surveys provides a depth and breadth of information about student engagement; however, institutions need to maintain an open dialogue about the construct to ensure its validity, and how to measure and understand it. Originality/value Student engagement as a construct continues to evolve and change. This paper adds to the call for institutional researchers to continue to engage in debate about the validity of the construct. The need to maintain essential knowledge of the construct and its many facets is necessary, as is the need to incorporate such knowledge into ongoing work to provide accurate, actionable data to guide improvement and enhancement research.

scholarly journals Analysis of Tinto’s student integration theory in first-year undergraduate computing students of a UK higher education institution

2017 ◽  
Vol 19 (2/3) ◽  
pp. 97-121 ◽  
Author(s):  
Alexandros Chrysikos ◽  
Ejaz Ahmed ◽  
Rupert Ward
Keyword(s):  
Higher Education ◽  
Student Retention ◽  
Education Institution ◽  
Integration Theory ◽  
First Year ◽  
Higher Education Institution ◽  
Content Type ◽  
Student Integration ◽  
Study Results ◽  
Uk Higher Education

Purpose Retention is one of the key performance indicators in university quality assurance processes. The purpose of this paper is to identify the causes leading to low retention rates for first-year undergraduate computing students in a UK higher education institution (HEI). Design/methodology/approach The study applies Tinto’s student integration theory, and connects it with the behavioural patterns of students. Data were collected from 901 students using Pascarella and Terenzini’s questionnaire (integration scales). This data were combined with student enrolment information and analysed using the structural equation modelling technique. Findings The study results indicate that Tinto’s student integration theory is useful in analysing student retention, but this accounts for only a modest amount of variance in retention. Nevertheless, important relationships amongst student’s initial and later academic goals and commitments have been identified through this new approach to analysing retention. The largest direct effect on retention was accounted for by initial goals and institutional commitments, followed by later goals and institutional commitments. In addition, the results show that academic and social integration constructs can have an influence on the student retention processes. When all, or some, of these relationships are operating towards students’ benefits, appropriate services or programmes, such as student support systems, can have their maximum benefits. Originality/value The authors mapped behavioural-related retention factors using a learning community lens. The study explored students’ social and learning experiences within the context of a UK HEI by employing Tinto’s model. This is the first time the model has been tested in this context.

Characteristics of UK higher education institutions that disclose sustainability reports

2018 ◽  
Vol 19 (7) ◽  
pp. 1279-1298 ◽  
Author(s):  
Remmer Sassen ◽  
Dominik Dienes ◽  
Johanna Wedemeier
Keyword(s):  
Higher Education ◽  
Higher Education Institutions ◽  
Research Question ◽  
Corporate Sustainability ◽  
Public Funding ◽  
Sustainability Reporting ◽  
Content Type ◽  
Sustainability Reports ◽  
The Uk ◽  
Uk Higher Education

Purpose This study aims to focus on the following research question: Which institutional characteristics are associated with sustainability reporting by UK higher education institutions? Design/methodology/approach To answer the aforementioned research question, this study uses logistic regression. Findings The results show that 17 per cent of the UK higher education institutions report on their sustainability (July 2014). In line with legitimacy and stakeholder theory, logistic regressions provide evidence that the larger the size of the institution, the higher the probability of reporting. By contrast, high public funding decreases this probability. Research limitations/implications The findings show characteristics of higher education institutions that support or hamper sustainability reporting. Overall, the findings imply a lack of institutionalisation of sustainability reporting among higher education institutions. Originality/value Although a lot of research has been done on corporate sustainability reporting, only a small number of studies have addressed the issues of sustainability reporting of higher education institutions. This study covers all sustainability reports disclosed among the 160 UK higher education institutions. It is the first study that investigates characteristics of higher education institutions that disclose a sustainability report.

Focusing on dilemmas challenging reputation management in higher education

2014 ◽  
Vol 28 (4) ◽  
pp. 461-478 ◽  
Author(s):  
Kati Suomi ◽  
Päivikki Kuoppakangas ◽  
Ulla Hytti ◽  
Charles Hampden-Turner ◽  
Jukka Kangaslahti
Keyword(s):  
Higher Education ◽  
Master's Degree ◽  
Reputation Management ◽  
Student Survey ◽  
Structured Interviews ◽  
Content Type ◽  
Degree Programme ◽  
External Stakeholders ◽  
Master’S Degree ◽  
Practical Implications

Purpose – The purpose of this paper is to explore the dilemmas that challenge reputation management in the context of higher education (HE). Design/methodology/approach – The paper introduces one Finnish multidisciplinary master's degree programme as a case in point. The empirical data comprises a student survey and semi-structured interviews with internal and external stakeholders whose work relates to the master's degree programme in question. Findings – The findings identify different types of dilemmas arising from collaboration between stakeholders of HE. Practical implications – The paper demonstrates how the dilemma-reconciliation method can be used to enhance reputation management in HE. Originality/value – The novelty of the paper is in applying dilemma theory (Hampden-Turner and Trompenaars, 2000) in parallel with reputation theories. Dilemma theory attributes reputation risks to conflicting aims.

scholarly journals Integrated reporting in UK higher education institutions

2019 ◽  
Vol 10 (5) ◽  
pp. 844-876 ◽  
Author(s):  
Abeer Hassan ◽  
Mahalaximi Adhikariparajuli ◽  
Mary Fletcher ◽  
Ahmed Elamer
Keyword(s):  
Higher Education ◽  
Organizational Performance ◽  
Teaching And Learning ◽  
Higher Education Institutions ◽  
Annual Reports ◽  
Integrated Reporting ◽  
Content Type ◽  
Quantitative Evidence ◽  
International Integrated Reporting Council ◽  
Uk Higher Education

Purpose This paper aims to examine trends in the content of reporting within 135 UK higher education institutions (HEIs). It explores the extent to which integrated reporting (IR) content elements, reflecting integrated thinking, are disclosed voluntarily and whether HEI-specific features influence the resulting disclosures. Design/methodology/approach Existing IR guidelines given by the International Integrated Reporting Council (IIRC) and the adoption of content analysis have provided the opportunity to examine the trend and extent of IR content elements associated in HEI corporate reports. The evidence was obtained from 405 UK HEI annual reports covering the period 2014-2016. Findings The results indicate a significant increase in the number of IR content elements embedded in HEI annual reports. The HEI-specific characteristics examined, such as the establishment of HEI (before or after 1992), adoption of IR framework and size of HEI, are all significantly and positively associated with IR content elements disclosure. This paper argues that institutional theory, isomorphism and isopraxism are relevant for explaining the changes in the contents of HEI annual reports. The findings also suggest that universities are beginning to adopt an integrated thinking approach to the reporting of their activities. Research limitations/implications The study is based on IR content elements only and could be extended to include the fundamental concepts and basic principles of the IR framework. There are other factors that have a potentially crucial influence on HEI core activities (such as teaching and learning research and internationalisation) which have been omitted from this study. Practical implications The findings will allow policymakers to evaluate the extent to which integrated thinking is taking place and influencing the UK HEI sector in the selection and presentation of information. A further implication of the findings is that an appropriate a sector-wide enforcement and compliance body, for instance, the British Universities Finance Directors Group (BUFDG), may consider developing voluntary IR guidance in a clear, consistent, concise and comparable format. Also, it may pursue regulatory support for this guidance. In doing so, it may monitor the compliance and disclosure levels of appropriate IR requirements. Within such a framework, IR could be used to assist HEIs to make more sustainable choices and allow stakeholders to better understand aspects of HEI performance. Social implications The research has implications for society within and beyond the unique UK HEI sector. Universities are places of advanced thinking and can lead the way for other sectors by demonstrating the potential of integrated thinking to create a cohesive wide-ranging discourse and create engagement among stakeholder groups. Specifically, IR builds on the strong points of accounting, for instance, robust quantitative evidence collecting, relevance, reliability, materiality, comparability and assurability, to explain the sustainability discourse into a “language” logical to HEIs organisational decision makers. Consequently, IR may generate better visibility and knowledge of the financial values of exploiting capitals (financial, intellectual, human, manufactured, social and natural) and offer a multifaceted approach to reassess HEIs organizational performance in various sectors that support the growth of integrated thinking. Originality/value This is the first known study to explore HEI characteristics and link them with the level of voluntary IR content elements disclosed in UK HEIs.

scholarly journals Exploring doctoral students’ expectations of work-based skills training

2019 ◽  
Vol 9 (3) ◽  
pp. 403-417
Author(s):  
Jenny Candy ◽  
Padmali Rodrigo ◽  
Sarah Turnbull
Keyword(s):  
Higher Education ◽  
Doctoral Students ◽  
Skills Training ◽  
Doctoral Training ◽  
Perceived Fit ◽  
Snowball Sampling ◽  
Doctoral Studies ◽  
Content Type ◽  
Team Working ◽  
Uk Higher Education

Purpose Doctoral students are expected to undertake work-based skills training within their doctoral studies in areas such as problem solving, leadership and team working. The purpose of this paper is to explore student expectations of doctoral training within a UK Higher Education context. Design/methodology/approach The data for the study were gathered via two focus groups conducted among doctoral students from different faculties in a post-92 UK University. Participants were selected using a snowball sampling approach. Findings The findings suggest that the expectations of doctoral students are contingent upon their year of study, study mode, perceived fit between training goals and available training, peer recommendations, word-of-mouth (WoM) and the scholarly support they received from their supervisors. Practical implications The study suggests a better understanding of students’ segmentation can help Higher Education Institutions deliver training that meets the expectations of doctoral students in a way that result in zero or a positive disconfirmation. Originality/value This paper develops and deepens the understanding of the doctoral students’ expectations of work-based skills training and highlights the need for universities to adapt their doctoral training according to the expectations of different student segments.

Lean Six Sigma and Assurance of Learning (AoL) in higher education: a case study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Iman Adeinat ◽  
Naseem Al Rahahleh ◽  
Tameem Al Bassam
Keyword(s):  
Higher Education ◽  
Curriculum Design ◽  
Six Sigma ◽  
Lean Six Sigma ◽  
Lessons Learned ◽  
Content Type ◽  
Team Members ◽  
Institutional Goals ◽  
Assurance Of Learning

PurposeThis study aims to present a case study using a Lean Six Sigma (LSS) process to manage the Assurance of Learning (AoL) process in higher education. The case study highlights the value that LSS can bring to the higher education context in respect to making the AoL process more efficient and more effective. The article also illustrates lessons learned in relation to adopting LSS in higher education institutes (HEIs).Design/methodology/approachThe case study presented is part of a larger undertaking implemented by the Faculty of Economics and Administration (FEA) at King Abdulaziz University in Saudi Arabia to improve its curricula for all its programs as the graduate and undergraduate level in line with the 2013 Association to Advance Collegiate Schools of Business standards. The FEA project team implemented the AoL process using an LSS methodology – define–measure–analyze–improve–control (DMAIC).FindingsThe experience of the FEA as described in the case study suggests that the DMAIC framework can be very useful in managing the AoL process. Three aspects of LSS used in the AoL context are identified as critical in ensuring that the process achieves its stated institutional goals. Firstly, it is necessary to clearly identify which team members have which areas of responsibility in relation to, for example, sponsoring, implementing, managing and monitoring the project. Secondly, the common language provided by LSS is essential to fostering collaboration among members of a cross-disciplinary team. Lastly, quantifiable priorities should be identified.Research limitations/implicationsThe experience of the FEA as described in the case study suggests that the DMAIC framework can be very effective in advancing and managing the AoL process. For example, writing the project charter, mapping the process using the suppliers, inputs, process, outputs, customers model and using various LSS tools and techniques to measure and control the assessment were critical to improving the AoL process.Practical implicationsThis paper provides a guide to the range of practices cited in the literature on implementing LSS in relation to AoL as a comprehensive means of assessing, evaluating and improving curriculum design and delivery. The importance of this process to accreditation is explored and recommendations are offered focused on realizing both short- and long-term benefits through the initial assessments and subsequent iterations.Originality/valueThe defining contribution of this paper to the literature is its consideration of LSS implementation in the HEI context through the development and management of the AoL process.

Stop the pain: Black and minority ethnic scholars on diversity policy obfuscation in universities

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Akile Ahmet
Keyword(s):  
Higher Education ◽  
Research Methods ◽  
Design Methodology ◽  
Content Type ◽  
Predominately White ◽  
Diversity And Inclusion ◽  
Diversity Policy ◽  
Uk Higher Education ◽  
Minority Ethnic

PurposeThe author extends the work on diversity policy in UK higher education by centring the voices of Black and minority ethnic scholars and de-centring white comfort with the aim of a call to stop the pain that sanitised university diversity policies cause Black and minority ethnic scholars.Design/methodology/approachUsing in-depth qualitative and auto-ethographic research methods, this paper engages with both respondents' narratives as well as the author's experience of carrying out the research within the walls of predominately white universities.FindingsIn order for universities to move beyond hollow and sanitised diversity, they must centre the voices of Black and minority ethnic scholars. Respondents spoke of their experiences of pain, and feelings of “taking up” space in predominately white universities. The author also discusses respondents' feelings towards diversity and inclusion policies such as the Race Equality Charter Mark.Originality/valueThe research is built on previous work on diversity by decentring white comfort.

scholarly journals Exploring the current position of ESD in UK higher education institutions

2018 ◽  
Vol 19 (2) ◽  
pp. 393-412 ◽  
Author(s):  
Evelien S. Fiselier ◽  
James W.S. Longhurst ◽  
Georgina K. Gough
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Critical Success Factors ◽  
Success Factors ◽  
Education For Sustainable Development ◽  
Integration Process ◽  
Curricular Integration ◽  
Content Type ◽  
Critical Success ◽  
Uk Higher Education

Purpose The purpose of this paper is to consider the position of education for sustainable development in the UK Higher Education (HE) sector with respect to the Quality Assurance Agency (QAA) and Higher Education Academy (HEA) Guidance for education for sustainable development (ESD). Design/methodology/approach By means of a mixed-method approach underpinned by a concurrent triangulation design strategy, this research presents evidence from an online questionnaire survey and in-depth semi-structured interviews. Findings Insights are presented from case studies of a group of UK Higher Education Institute (HEIs) which have made significant progress in embedding ESD in the curricula. Research limitations/implications Central to this study is an exploration of the ESD integration process of this group including a description of the approaches to integration, the challenges faced and overcome and the critical success factors. It examines the role of a guidance instrument in simplifying and accelerating the ESD curricular integration process. The results of the study show that there is a multitude of integration approaches applied varying in their emphasis. Practical implications The main challenge HEIs face is engaging staff that may question the relevance of the ESD concept, and that lack an understanding regarding its implications for their discipline. Critical success factors identified are institution-wide people support, high-level institutional support and funding. The QAA and HEA guidance has successfully supported HEIs in developing their ESD commitments. Originality/value The results of this research can support HEIs in developing their own approach to ESD, as they learn from similar UK HE providers, particularly with respect to overcoming barriers and enhancing critical success factors to ESD curricular integration.

scholarly journals From “clientilism” to transformational leadership? An autoethnographic journey from Soviet Georgia to the UK

2018 ◽  
Vol 7 (3) ◽  
pp. 330-344
Author(s):  
Liana Beattie
Keyword(s):  
Higher Education ◽  
Educational Leadership ◽  
Education Institution ◽  
Leadership Practice ◽  
Content Type ◽  
Political Environments ◽  
Critical Autoethnography ◽  
Current Leadership ◽  
The Uk ◽  
Uk Higher Education

Purpose The purpose of this paper is to contribute to the ethnographic tradition in the educational leadership literature through providing an autoethnographic critical analysis of the idiosyncrasies of leadership across two different socio-political environments: a Soviet educational establishment and a contemporary UK higher education institution. Design/methodology/approach In a previous issue, Doloriert and Sambrook (2012) argued that autoethnographic approach could help to uncover some experiences and voices that previously were silenced due to the discomfort they caused. In response to this claim and with consideration of three epistemological possibilities of autoethnography as suggested by Doloriert and Sambrook (2012), the author uses narrative accounts of personal experiences of leadership in Soviet Georgia and in the UK as the main source of data in the attempt to demonstrate how the three epistemological positions overlap and complement each other in the context of a critical autoethnography. Findings The paper argues that autoethnographic approach can provide a unique opportunity for a simultaneous analysis of the particularities of leadership practice across different socio-political environments, whereas the “three positions” approach could be used as an expedient template for further exploration of educational leadership. The paper also suggests there are some parallels between current leadership practice in the UK higher education and Soviet system of “clientilism”. Originality/value This paper is one of the first attempts to use autoethnography as an analytical tool for comparing leadership patterns in two contrasting socio-political structures.

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