Dual decision-making with discontinuance and acceptance of information technology: the case of cloud computing

2020 ◽  
Vol 30 (5) ◽  
pp. 1521-1546
Author(s):  
Yiyang Bian ◽  
Lele Kang ◽  
J. Leon Zhao
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Cloud Computing ◽  
Survey Methodology ◽  
Rational Choice Theory ◽  
Choice Theory ◽  
Hybrid Structure ◽  
The Body ◽  
Content Type ◽  
Support Costs

PurposeThe purpose of this paper is to investigate organizational information technology (IT) deployment from a dual decision-making perspective. This study builds on rational choice theory to characterize how the costs and values of incumbent IT and those of the corresponding new cloud computing influence a company's dual decision of discontinuance and acceptance.Design/methodology/approachThis study chooses cloud computing as the research context, since it is one of the most well-accepted ITs in current practice. By using survey methodology, the data were collected from organizations around the world. Our hypotheses were examined via multimethod analyses, including the partial least squares, the multinomial log it regression and the analysis of variance.FindingsThis research reveals that organizations often follow the dual decision-making process in IT deployment regarding a non-cloud, hybrid structure and full-cloud considers incumbent IT discontinuance and new cloud computing acceptance. These results indicate that organizations may embrace cloud computing because of its perceived high system compatibility and low support costs. Meanwhile, security threats remain the primary obstacles to conducting business in the cloud.Originality/valuePrevious studies mainly focus on a single aspect and do not reveal the intricacies of the interactions between the reduction of incumbent IT and the addition of new IT. To address this gap in the body of knowledge, our study proposes a dual decision model based on a dialectical understanding of new and incumbent IT mechanisms instead of a singular IT acceptance model.

Happiness at work: a multi-criteria decision-making approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rinki Dahiya ◽  
Juhi Raghuvanshi
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Transformational Leadership ◽  
Design Methodology ◽  
Causal Relation ◽  
Multi Criteria Decision Making ◽  
Human Resource Managers ◽  
Content Type ◽  
Resource Managers ◽  
Causal Framework

Purpose Researchers have strived to identify the factors enhancing happiness at work (HAW), and the causal relations among the enablers of happiness remained underexplored. Therefore, this study aims to map and prioritize the causal relation structures of enablers of HAW. Design/methodology/approach Data were collected from key representatives of information technology (IT) firms located in India. A framework based on the cause and effect relationship among enablers of HAW is proposed, and to establish this causality, the decision-making trial and evaluation laboratory (DEMATEL) technique was applied. Findings The findings indicate five out of 12 enablers as causal, namely, transformational leadership, authentizotic work climate, person–organization work fit, organizational virtuousness and meaningfulness in work. Originality/value Human resource managers, organizational policymakers and scholars will gain greater understanding through this causal framework of enablers of HAW. Knowledge and facilitation of these enablers will aid in nurturing a happy workplace.

Cognitive Biases in Decision Making in Post-Bureaucratic Organizations

2017 ◽  
pp. 358-382
Author(s):  
Marie-Therese Claes ◽  
Thibault Jacquemin
Keyword(s):  
Decision Making ◽  
Behavioral Economics ◽  
Cognitive Biases ◽  
Rational Choice Theory ◽  
Choice Theory ◽  
Decision Making Process ◽  
Rational Decision ◽  
Bureaucratic Organization ◽  
System 2 ◽  
System 1

In today's post-bureaucratic organization, where decision-making is decentralized, most managers are confronted with highly complex situations where time-constraint and availability of information makes the decision-making process essential. Studies show that a great amount of decisions are not taken after a rational decision-making process but rather rely on instinct, emotion or quickly processed information. After briefly describing the journey of thoughts from Rational Choice Theory to the emergence of Behavioral Economics, this chapter will elaborate on the mechanisms that are at play in decision-making in an attempt to understand the root causes of cognitive biases, using the theory of Kahneman's (2011) System 1 and System 2. It will discuss the linkage between the complexity of decision-making and post-bureaucratic organization.

The Power of Sequence

2021 ◽  
pp. 309-326
Author(s):  
Christopher Brett Jaeger ◽  
Jennifer S. Trueblood
Keyword(s):  
Decision Making ◽  
Rational Choice ◽  
Cognitive Biases ◽  
Rational Choice Theory ◽  
Choice Theory ◽  
Criminal Case ◽  
Choice Architecture ◽  
Intellectual Origins ◽  
Rational Decisions

Researchers have documented numerous cognitive biases that are difficult to reconcile with rational choice theory. But is there a more general set of decision-making rules that might account for these cognitive biases and ‘rational’ decisions alike? Psychologists in search of such rules have developed a theory of quantum decision making. This chapter introduces quantum decision making to a legal audience, explains its intellectual origins, and identifies some contexts in which it provides useful tools for legal theorists. Using the example of a juror evaluating a criminal case, the chapter illustrates how quantum decision making explains and predicts phenomena that are difficult to reconcile with other theories of choice. More generally, quantum decision making highlights the importance of sequence in shaping judgments and decisions—and thus, its importance in law’s choice architecture.

Behavioral Studies

2018 ◽  
Author(s):  
Eyal Zamir ◽  
Doron Teichman
Keyword(s):  
Decision Making ◽  
Professional Training ◽  
Rational Choice Theory ◽  
Choice Theory ◽  
Law And Economics ◽  
Judgment And Decision Making ◽  
Moral Judgments ◽  
Training Experience ◽  
Behavioral Ethics ◽  
Behavioral Studies

Against the background of rational choice theory, this chapter provides an overview of the behavioral sub-disciplines informing behavioral law and economics—including judgment and decision-making studies, parts of social psychology, moral psychology, experimental game theory, and behavioral ethics. The chapter discusses deviations from cognitive and motivational rationality, including studies of people’s moral judgments. It begins with probability assessments and related issues. It critically describes phenomena related to prospect theory, phenomena associated with motivated reasoning and egocentrism, and those related to reference-dependence. It also summarizes studies of bounded willpower. Some attention is given to studies that show that most people do not share the consequentialist outlook that prioritizes the maximization of human welfare over all other values. Finally, the chapter discusses several issues that cut across various phenomena: individual differences in judgment and decision-making; the significance of professional training, experience, and expertise; deciding for others; group decision-making; cultural differences; and debiasing.

Reconciling Emotion and Rational Choice: Negativistic Auto Theft, Consequence Irrelevance, and the Seduction of Destruction

2019 ◽  
Vol 56 (6) ◽  
pp. 783-815
Author(s):  
Bruce A. Jacobs ◽  
Michael Cherbonneau
Keyword(s):  
Decision Making ◽  
Rational Choice ◽  
Rational Choice Theory ◽  
Choice Theory ◽  
Short Term ◽  
Auto Theft ◽  
Choice Decision ◽  
Decision Making Models ◽  
Depth Interviews

Objectives: We explore negativism in the context of auto theft and examine its broader phenomenological significance for Rational Choice Theory. Methods: Data were drawn from qualitative, in-depth interviews with 35 active auto thieves operating out of a large Midwestern U.S. city. Results: Negativistic offending is malicious, spiteful, and/or destructive conduct whose purpose is typically more hedonic (i.e., short-term gratification) than instrumental (i.e., resource-generating) or normative (i.e., moralistic). It is made possible by the notion of ownership without responsibility: Offenders controlled a vehicle that was not theirs, promoting consequence irrelevance which in turn unleashed reckless conduct. Conclusions: Consequence irrelevance clarifies negativism’s logic and permits linkage between affect-based and rational choice decision-making models.

Exploring female entrepreneurs’ marketing decisions with a heuristics and biases approach

2019 ◽  
Vol 34 (8) ◽  
pp. 623-643 ◽  
Author(s):  
Pouria Nouri ◽  
Narges Imanipour ◽  
Abdollah Ahmadikafeshani
Keyword(s):  
Decision Making ◽  
The Body ◽  
Incremental Innovation ◽  
Heuristics And Biases ◽  
Female Entrepreneurs ◽  
Managerial Implication ◽  
Content Type ◽  
Entrepreneurial Marketing ◽  
Positive Effects ◽  
Practical Implications

Purpose This study furthers the body of knowledge on entrepreneurial decision-making, entrepreneurial marketing and female entrepreneurs by exploring practical implications of heuristics and biases in female entrepreneurs’ marketing decisions. Heuristics and biases influence many entrepreneurial decisions. Moreover, some of the most important entrepreneurial decisions are marketing-related. Given that the entrepreneurial marketing behavior emanates from entrepreneurial thinking and decision-making, one may conclude that female entrepreneurs’ marketing decisions are susceptible to heuristics and biases. This paper aims to explore the outcomes of heuristics and biases in entrepreneurial marketing decisions. Design/methodology/approach Data were collected by conducting semi-structured interviews with 19 Iranian female biotech entrepreneurs and analyzed by thematic analysis. Findings The findings indicate that introducing pioneering products to the market, overestimating product’s market appeal, unprepared entry, underestimating the competition, overcoming entry impediments, entry postponement, growth, success in incremental innovation and failure in radical innovation are the main outcomes of the identified heuristics and biases in the female entrepreneurs’ marketing decisions. Practical implications This paper has some precious practical implications for marketers as well as female entrepreneurs running small businesses. Generally speaking, reducing the negative impacts of the identified heuristics and biases of this study while enhancing their positive effects will increase the chances of female entrepreneurs to compete and succeed in tumultuous markets. Furthermore, our most important managerial implication is regarding overconfidence, which was very common in the female entrepreneurs’ marketing decisions by having various positive and negative outcomes. Thus, female entrepreneurs should be careful of this fateful bias in their decisions by knowing the most common signs of overconfidence. Originality/value This paper is unique because of not only identifying the main heuristics and biases but also their major outcomes in entrepreneurs’ major marketing decisions. Moreover, this paper is a pioneer in exploring heuristics and biases in female entrepreneurs’ decisions.

A model to investigate the effect of information technology and information systems on the ease of managers’ decision-making

Kybernetes ◽  
2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tian Ming ◽  
Wang Teng ◽  
Susan Jodaki
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Information Systems ◽  
Expert Systems ◽  
Equation Modeling ◽  
It Infrastructure ◽  
Statistical Population ◽  
Content Type ◽  
Organizational Variables ◽  
The Impact

Purpose Decision-making and problem-solving are ongoing progressions of evaluating situations or problems, considering substitutes, making choices and following them up with the necessary actions. The relationship between managers’ decision-making and information technology (IT) has long been of interest to researchers. This study aims to examine the changes in novel technologies in facilitating managers’ decisions that influence the quality and timeliness of information and decision-making. Design/methodology/approach The present paper is a descriptive-correlative study in terms of the data collection method and is applicable in terms of purpose. In addition, the library-field method was used to collect information. Because of the target and subject of the research of the statistical population, this research contains all managers of a management organization that are 100 people. The present study is used in the structural equation modeling method to examine causal models and evaluate the reliability and validity of the measurement model. The presented model and the gathered information from the questionnaires were analyzed through SmartPLS software. Findings The results indicate that the IT infrastructure, expert systems, marketing information systems (ISs) and organizational variables significantly influence the ease of managers’ decision-making and considering these dimensions is a step in the success of managers’ decisions. Research limitations/implications This study used a questionnaire to collect information, which may result in some people refusing to provide a real answer and giving an unrealistic answer. This study is also cross-sectional, and therefore, makes it difficult to conclude about causality. In addition, access to statistics and information is one of the significant pillars of research. Practical implications The paper presents useful advice for improving decision-making. In addition, the topic is relevant to the ease of managers’ decisions. A better understanding of the impact of IT infrastructure, expert systems, marketing ISs and organizational variables could significantly enhance managers’ success. Originality/value The ideas and topics discussed are equally applicable to libraries and can provide new insights into the impact of IT infrastructures, expert systems, marketing ISs and organizational variables on the ease of decision makers as a source of competition.

Policing and procedural justice: a state-of-the-art review

2015 ◽  
Vol 38 (1) ◽  
pp. 153-172 ◽  
Author(s):  
Chirstopher Donner ◽  
Jon Maskaly ◽  
Lorie Fridell ◽  
Wesley G. Jennings
Keyword(s):  
Decision Making ◽  
Procedural Justice ◽  
State Of The Art ◽  
The Body ◽  
Organizational Decision Making ◽  
Content Type ◽  
Meta Review ◽  
Police Personnel ◽  
Ebsco Host ◽  
Practical Implications

Purpose – The purpose of this paper is to systematically and comprehensively review the literature on procedural justice in policing, in the context of both police-citizen encounters and organizational decision making. Design/methodology/approach – The current study reflects a narrative meta-review of procedural justice within policing generated through a systematic and exhaustive search of several academic databases (e.g. Criminal Justice Abstracts, Criminology: A SAGE Full Text Collection, EBSCO Host, PsychInfo, etc.). Findings – The current meta-review identified 46 studies that matched the selection criteria. In this body of research, 28 studies analyzed procedural justices within the context of police-citizen encounters and 18 studies examined procedural justice within the context of police organization decision making. In general, the body of research yields two main findings. First, citizens’ perceptions of procedural justice during interactions with the police positively affect their views of police legitimacy, satisfaction with police services, satisfaction with interaction disposition, trust in the police, and confidence in the police. Second, the perception of police personnel of procedural justice in organizational decision making positively influences their views of decision outcomes, trust in the administration, job satisfaction, organizational commitment, desire to stay with the agency, and overall views of the agency. Practical implications – The practical implications derived from this meta-review are twofold. First, police personnel engaged in police-citizen encounters reap many benefits when they treat citizens with fairness and maintain an encounter process that is marked by objectivity and equity. Second, police supervisors and administrators reap benefits when their subordinates perceive that there is procedural justice within the organization. Originality/value – The state-of-the-art meta-review on procedural justice in policing is the first of its kind. This study comprehensively reviews the literature on two important bodies of policing research. This study will be useful for researchers who wish to further explore procedural justice issues in policing, and for police managers/administrators who wish to strengthen citizens’ perceptions of the police and their employees’ perceptions of the organization.

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