When did fun become so much work

2018 ◽  
Vol 31 (4) ◽  
pp. 966-983 ◽  
Author(s):  
Eleanor Loiacono ◽  
Scott McCoy
Keyword(s):  
Social Media ◽  
Negative Impact ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
Negative Effects ◽  
Web Based ◽  
Content Type ◽  
Media Technologies ◽  
Online Persona ◽  
The Impact

Purpose The purpose of this paper is to investigate the negative impact the invasive nature of social media technologies (SMTs) can have on a user’s continued intention to use it. Design/methodology/approach In order to understand the impact technology invasiveness (TI) has on people’s continued SMT behavior, a research model and corresponding survey were developed based on a comprehensive literature review and data collected from actual SMT users. Findings The authors found perceived usefulness has a large impact on user’s attitudes. Additionally, social networking (SN) has a significant and direct impact on both attitude toward the use of the SMT and its continued use. Another interesting finding is how strongly SN increases a user’s TI. The negative impact technology has on users’ lives comes from the need users feel to continue to update and manage their online persona. Practical implications Social media tools are becoming part of the workplace environment. If not careful, companies may introduce increased pressures on their workers to constantly be “connected” to SMTs. In order to obtain the advantages of SMT usage, companies would be wise to set expectation standards that alleviate some of this pressure. Social implications This growth in social media would lead one to assume that all is well with SMTs and their usage is similar to other web-based technologies. However, there are some negative effects of SMT that warrant society and companies pausing to rethink the focus on these technologies. Originality/value Previous research has looked at IT from system success and acceptance. In this paper, we investigate the negative impact the invasive nature of SMTs can have on a user’s continued intention to use it.

Modelling factors of social media usage by B2B salespersons: an emerging market study

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ratan Kumar ◽  
Vibhava Srivastava
Keyword(s):  
Social Media ◽  
Social Factors ◽  
Emerging Market ◽  
Organizational Factors ◽  
Perceived Usefulness ◽  
Individual Factors ◽  
Intention To Use ◽  
Content Type ◽  
Media Usage ◽  
The Impact

Purpose The purpose of this study is to extend and contribute to the evolving phenomenon of social media usage by business-to-business (B2B) salespersons. It draws on the interactional psychology model and extended technology acceptance model to explore the said phenomenon. Design/methodology/approach A survey-based quantitative study was carried out. Responses were gathered through a self-administered and structured questionnaire, from 218 B2B salespersons who were pooled in using purposive and snowball sampling. The final data set was subjected to partial least squares-based structural equation modelling using WarpPLS 7.0. Findings This study found that individual factors, namely, salesperson’s social media competence and sales capabilities; organizational factors, namely, organizational commitment and organizational competence; and social factors, namely, image, result demonstrability and subjective norms, contribute positively and significantly towards social media usage by B2B salespeople. The study also found that the impact of individual factors on intention to use social media was partially mediated by its perceived usefulness, while in the case of organizational and social factors, the impact was fully mediated by its perceived ease of use. Research limitations/implications This study provides a valuable addition to the existing literature on sales and social media; however, the contextualization cannot be ignored. Practical implications This study enables firms to understand various factors affecting salespeople’ perception of social media and to make them appreciate its usage in improving sales performance and customer satisfaction. Originality/value It is the first study that models the factors of salespeople’s usage of social media in their job at three levels, namely, individual, organizational and social, and establishes the link between B2B salespersons’ perceived usefulness of social media, sales capabilities, social media competence and intention to use social media.

How does mobile social media affect knowledge sharing under the “Guanxi” system?

2020 ◽  
Vol 24 (6) ◽  
pp. 1343-1367 ◽  
Author(s):  
Xi Zhang ◽  
Jiaxin Tang ◽  
Xin Wei ◽  
Minghui Yi ◽  
Patricia Ordóñez
Keyword(s):  
Social Media ◽  
Knowledge Sharing ◽  
New Product Development ◽  
Negative Impact ◽  
Negative Influence ◽  
Content Type ◽  
Close Cooperation ◽  
The One ◽  
Explicit And Implicit Knowledge ◽  
The Impact

Purpose The purpose of this paper is to explore the impact of mobile social media functions on explicit and implicit knowledge sharing under the “Guanxi” system based on the framework of stimulus–organism–response (SOR). Design/methodology/approach Combined with Guanxi theory, this paper designs an experiment to collect data from the new product development (NPD) teams. Findings Interestingly, the results show that the effect of social media communication function on employees is greater than the impact of collaboration on employees. Specifically, on the one hand, the more employees communicate in social media, the better their feelings will be, the less they will share knowledge. On the other hand, the collaboration function has a significantly negative impact on the psychological factors of employees. Excessively close cooperation and contact may instead create a contradiction between the employees, which is not conducive to the occurrence of knowledge sharing. Originality/value This paper extends SOR framework by combining Guanxi theory to examine the relationship between social media functions and knowledge sharing behavior (KSB). In practical, companies should pay attention to the frequency of employee using social media when it is introduced for NPD teams to control the negative influence of social media functions on employee KSB.

Factors affecting student use of Web-based services

2018 ◽  
Vol 36 (3) ◽  
pp. 518-534 ◽  
Author(s):  
Muhammad Arif ◽  
Kanwal Ameen ◽  
Muhammad Rafiq
Keyword(s):  
Distance Education ◽  
Web Services ◽  
Behavioural Intention ◽  
Intention To Use ◽  
Web Based ◽  
Content Type ◽  
Factors Affecting ◽  
Utaut Model ◽  
Actual Use ◽  
The Impact

Purpose The delivery of information services in higher education is increasingly relying on Web-based systems. The low adoption and underutilization of information systems have been major problems for developing countries such as Pakistan in terms of realizing their full benefits. This study aims to investigate factors affecting student use of Allama Iqbal Open University’s (AIOU) Web-based services by using the Unified Theory of Acceptance and Use of Technology (UTAUT) from the perspective of Pakistani distance education. Design/methodology/approach This study has adopted quantitative research design with the UTAUT model as a theoretical framework. A self-completion structured questionnaire-based survey has been administered to 388 master’s level students, selected through systematic sampling from the target population. The response rate was 82 per cent (318). All statistical tests have been performed using IBM SPSS (version 20.0) and Process macro for SPSS. Findings Findings of the model’s hypotheses reveal that performance expectancy, effort expectancy and social influence are significant predictors of student behavioural intention to use AIOU Web-based services, whereas actual student use is dependent on facilitating conditions and student behavioural intention to use. The impact of moderating variables with respect to age, gender and experience did not influence the actual use of the Web services. However, the research model significantly measured (62.1 per cent) the actual use of AIOU Web-based services by the students. Research limitations/implications This study is delimited to the UTAUT model to investigate the phenomena. Besides this, the context of the study is the voluntary instead of mandatory usage of Web services. A study conducted in mandatory settings, in which students are bound to use Web services, may have different results. Originality/value This is the first attempt to apply the UTAUT model to investigate the factors affecting student use of Web-based services from the perspective of distance education and the findings prove strong support for the model.

scholarly journals Media Sosial Sebagai Budaya Baru Pembelajaran di SD Muhammadiyah 9 Malang

2020 ◽  
Vol 2 (1) ◽  
pp. 17-27
Author(s):  
Mohammad Kamal
Keyword(s):  
Social Media ◽  
Negative Impact ◽  
Learning Culture ◽  
Tips And Tricks ◽  
Negative Effects ◽  
Social Language ◽  
Research Theme ◽  
New Learning ◽  
New Form ◽  
The Impact

This study tries to find answers to the application of social media as a new form of culture in learning. SD Muhammadiyah 9 Malang which is the object of research has characteristics that are in line with the research theme. SD Muhammadiyah 9 Malang has implemented social media in the last few years. In the results of this study found many interesting things that can be said as a form of habit which in social language is called culture. In addition, the impact of this new learning culture is very positive. This means it is different from the previous community's understanding that social media must be kept away from children because it can interfere with learning. From the application of social media for learning, SD Muhammadiyah 9 Malang can encourage students to be creative, innovative and able to adapt critically to the negative effects of social media. Although there are some notes that need attention or just tips and tricks from teachers or teachers to avoid the negative impact of social media.

Perceived value of social media in students’ participation in social movement

2019 ◽  
Vol 35 (3/4) ◽  
pp. 244-258 ◽  
Author(s):  
Shohana Akter ◽  
Md. Anwarul Islam
Keyword(s):  
Social Media ◽  
Technology Acceptance ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Reform Movement ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Content Type ◽  
Tam Model ◽  
Use Of Social Media

Purpose The purpose of this study is to empirically investigate the use of social media (SM) and its influence for increasing students’ participation in the quota reform movement at the University of Dhaka, Bangladesh. Design/methodology/approach The revised technology acceptance model (TAM) was used to formulate this research’s hypotheses. A survey was administered to obtain data about students’ intention to use SM. The survey consisted of a set of questions based upon the revised TAM model. A total of 498 surveys were distributed and 304 students responded to it; hence, response rate was of 61.04%. A regression and single way ANOVA were conducted to test the hypotheses. Findings The results indicate that most of the students use SM for academic purposes and to get connected with friends. Among the social networking tools, Facebook is the most widely used by the respondents. Findings supported that perceived ease of use and perceived usefulness of SM affect student’s intention to increase participation in the quota reform movement. There were no significant relationships between gender and politics with the use of SM. Research limitations/implications A sample of students from Dhaka University was taken and the sample size was small. As a result, the findings of this study cannot be generalized in other settings. SM has a positive effect in the societies where change happens through collective actions. Originality/value Why and how students use SM has been widely discussed over the available literature, but students’ intention to use for it for social movements has not been studied. This study has made an effort to empirically examine the use of SM in the context of the quota reform movement in Bangladesh.

Investigating the role of social media on mental health

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hassan Ebrahimpour Sadagheyani ◽  
Farin Tatari
Keyword(s):  
Mental Health ◽  
Social Media ◽  
Body Image Dissatisfaction ◽  
The Internet ◽  
Poor Sleep ◽  
Negative Effects ◽  
Content Type ◽  
Positive Effects ◽  
The Impact

Purpose Today with the internet expansion, social media has also been identified as a factor in evolutions. Social media is the title used to refer to the set of sites and tools that have been born and developed in the space created by modern media such as communication networks, the internet and mobile phones. The effects of emerging phenomena, such as social media on human health, especially mental health, are important. As the effects of social media on users mental health is unclear, and the evidence in this field is contradictory, this study aims to determine the role of social media on mental health. Design/methodology/approach The current study was a review conducted in 2020. According to keywords, an extensive search was conducted on Web of Science, PubMed, Scopus, Google Scholar, Magiran and SID databases. In total, 501 articles were obtained. The articles were screened in three stages. Finally, out of 501 evaluated articles, 50 cases were carefully assessed and included in the study. Findings The findings showed that social media has negative and positive effects on mental health. Negative effects included anxiety, depression, loneliness, poor sleep quality, poor mental health indicators, thoughts of self-harm and suicide, increased levels of psychological distress, cyber bullying, body image dissatisfaction, fear of missing out and decreased life satisfaction. Positive effects included accessing other people’s health experiences and expert health information, managing depression, emotional support and community building, expanding and strengthening offline networks and interactions, self-expression and self-identity, establish and maintain relationships. Originality/value The impact of social media on mental health can be considered as a double-edged sword. The important thing is to be able to reduce the negative effects of social media on mental health and turn it into an opportunity by implementing appropriate strategies and actions and to increase and strengthen the positive effects.

Examining the antecedents of persuasive eWOM messages in social media

2014 ◽  
Vol 38 (6) ◽  
pp. 746-768 ◽  
Author(s):  
Shasha Teng ◽  
Kok Wei Khong ◽  
Wei Wei Goh ◽  
Alain Yee Loong Chong
Keyword(s):  
Social Media ◽  
Visual Cues ◽  
Source Credibility ◽  
Online Reviews ◽  
Intention To Use ◽  
Content Type ◽  
Decision Making Processes ◽  
The Impact ◽  
Practical Implications ◽  
Information Acceptance

Purpose – Numerous electronic word-of-mouth (eWOM) studies have been conducted to examine the effectiveness of persuasive eWOM messages. Despite the impact of eWOM messages in decision-making processes, few researches have directly tested potential antecedents of persuasive eWOM messages among message recipients in social media context. The purpose of this paper is to critically discuss and examine the determinants of persuasive eWOM messages when message recipients intend to accept and use eWOM messages. Design/methodology/approach – The authors reviewed extant literature of eWOM and proposed hypotheses regarding persuasive eWOM messages in social media context. A survey of 78 respondents was conducted and the data were analysed using SmartPLS. Findings – This study found that argument quality, source credibility, source attractiveness, source perception and source style are critical antecedents of persuasive eWOM messages. The PLS results suggested that source credibility (trustworthiness), source perception (usefulness, social ties) and source style (visual cues, number) are main characteristics of credible eWOM messages in relation to users’ intention to accept and use online reviews. The variance of information acceptance and intention to use were also explained in the findings. Practical implications – This paper identified critical antecedents of persuasive eWOM messages and suggested eWOM messages as a credible source. An integrated conceptual framework was developed to illustrate comprehensive antecedents of persuasive eWOM messages, and the relationships between these messages, information acceptance and intention to use. Originality/value – The significance of the study is to identify the effectiveness of eWOM messages and its impact on intention to accept and use these messages. Moreover, this study will provide insightful guidelines for marketers with practical implications in approaching emerging markets via eWOM initiatives.

The impact of communication channels on mobile banking adoption

2016 ◽  
Vol 34 (1) ◽  
pp. 78-109 ◽  
Author(s):  
Huong Thi Thanh Tran ◽  
James Corner
Keyword(s):  
Social Media ◽  
New Zealand ◽  
Technology Acceptance ◽  
Communication Channels ◽  
Perceived Usefulness ◽  
Influential Factor ◽  
Current Status ◽  
Mobile Banking ◽  
Content Type ◽  
The Impact

Purpose – The purpose of this paper is to investigate the distinct effects of different communication channels, particularly interpersonal networks, social media, and mass media on customer beliefs and usage intention in a mobile banking (MB) context. Design/methodology/approach – This study employed a combination of both qualitative and quantitative research approaches with an exploratory sequential research design in two major phases: focus groups; and a large-scale survey among 183 New Zealand young adults. Findings – The most significant influential factor of usage intention was perceived usefulness, followed by perceived credibility and perceived costs. Face-to-face communication with bank staff and close acquaintances was perceived as the most reliable and persuasive sources of banking-related information. Moreover, mass channels were considered to be more important and trustworthy than social media in the MB sector. The research results revealed that the current status of MB diffusion in New Zealand is in the latter stages (Late Majority and Laggards) of the innovation diffusion cycle. Practical implications – In light of the research findings, bank marketers can make the right decisions on marketing actions to promote MB effectively as well as develop appropriate communication policies to speed up the consumer decision process. Researchers and allied industries (e.g. mobile commercial services) could also gain benefits from applying these results to understand the impact of communication channels on consumer perceptions and behaviours towards new technology acceptance. Originality/value – The research outcomes have served to broaden the knowledge into the distinguishing influences of major communication channels on customers’ beliefs and intention to adopt new banking services.

scholarly journals The Role of Social Media on Students GPA

2018 ◽  
Vol 6 (1) ◽  
pp. 1-5 ◽  
Author(s):  
Karzan Wakil ◽  
Rebwar Nasraddin ◽  
Rajab Abdulrahan
Keyword(s):  
Social Media ◽  
Educational Technology ◽  
Social Problems ◽  
Negative Impact ◽  
Average Score ◽  
Educational Tool ◽  
Negative Effects ◽  
Basic School ◽  
The Impact

In academia, social media is an educational tool that can attract students inside and outside classrooms and affect their total success. Using social media can have negative effects on the students like wasting time and social problems which have negative effects on grades and studying performance. In this work, conducted a survey in a basic school at Sulaymaniyah Governorate about the impact of using social media on students, Facebook particularly. We received 127 forms; then our analysis shows that using social media has a negative impact on students’ grades. Students who use Facebook for more than three hours had average grades of (66.88%), (73.59%) for one to three hours, and (%82.93) for less than an hour usage. Overall, every one hour using Facebook, the average score decreases by (%5.35). Therefore, decreasing the duration of using Facebook is helpful to increase the student’s average grades. Abstrak Dalam dunia pendidikan media sosial merupakan perangkat pendidikan yang dapat menarik perhatian siswa baik di dalam maupun di luar kelas dan memengaruhi kesuksesan mereka. Salah satunya wujudnya adalah penggunaan media sosial yang berlebihan dan membuahkan masalah-masalah sosial serta berimbas pada prestasi akademik mereka. Dalam penelitian ini peneliti melakukan survei di beberapa sekolah dasar di daerah Sulaimaniyah berkaitan dengan efek penggunaan media sosial, terutama Facebook, terhadap capaian akademik siswa. Balikan survei yang diterima oleh peneliti sejumlah 127 dokumen dan hasil analisis menunjukkan bahwa penggunaan media sosial berimbas negatif pada prestasi siswa. Rinciannya, siswa yang menggunakan Facebook lebih dari tiga jam rata-rata prestasinya 66,88%, untuk penggunaan antara satu hingga tiga jam rata-rata prestasinya 73,59%, dan untuk penggunaan di bawah satu jam rata-rata prestasinya 82,93%. Secara keseluruhan tiap penggunaan Facebook selama satu jam rata-rata prestasi siswa menurun 5,35%, oleh karena itu dapat disimpulkan bahwa pengurangan durasi penggunaan Facebook dapat membantu meningkatkan skor ratarata prestasi siswa  Keywords: Facebok; educational technology; social media; GPA

Enabling organizational use of artificial intelligence: an employee perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Amal Dabbous ◽  
Karine Aoun Barakat ◽  
May Merhej Sayegh
Keyword(s):  
Artificial Intelligence ◽  
Technology Acceptance ◽  
New Technologies ◽  
Negative Impact ◽  
Job Insecurity ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Intention To Use ◽  
Content Type ◽  
Self Image

Purpose As artificial intelligence (AI) has become increasingly popular and accessible, most companies have recognized its far-reaching potential. However, despite numerous research papers on organizational adoption of new technologies including AI, little is known about individual employees’ intentions to use them. Given that organizational innovations are of limited value if they are not adopted by employees, the purpose of this study is to understand the underlying factors that push employees to make use of these new technologies in the workplace. Design/methodology/approach This study builds on previously developed technology acceptance models to provide a new theoretical model. The model is then tested using data collected from a survey of 203 employees and analyzed through structural equation modeling. Findings Findings show that five factors affect employees’ intention to use AI either directly or as mediators. Organizational culture and habit exert a positive impact on employees’ intention to use AI, whereas job insecurity has a negative impact. Perceived self-image and perceived usefulness fully mediate the relation between job insecurity and intention to use. Moreover, perceived self-image and perceived usefulness partially mediate the relationship between habit and intention to use. Originality/value To the best of the authors’ knowledge, this study is among the first to determine the factors that influence employees’ intention to use AI in general and more particularly chatbots within the workplace.

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