Never apologize and never explain

2014 ◽  
Vol 35 (2) ◽  
pp. 49-52 ◽  
Author(s):  
Peter Buell Hirsch
Keyword(s):  
Design Methodology ◽  
Public Perception ◽  
Current Trend ◽  
Content Type ◽  
Corporate Executives ◽  
Public Apologies

Purpose – To assess whether the current trend for public apologies will continue or fade away Design/methodology/approach – Review of selected public apologies to assess their impact on public perception. Findings – In spite of some apology “fatigue,” well-executed apologies have an appropriate role in helping to rebuild reputation. Originality/value – Corporate executives can learn what makes an effective apology

What jokes about entrepreneurs tell us about how humour may shape and de-legitimise public perceptions of entrepreneurial identity

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Robert Smith ◽  
Lorraine Warren
Keyword(s):  
Learning Outcomes ◽  
Design Methodology ◽  
Public Perception ◽  
Public Perceptions ◽  
Future Research ◽  
Complex Nature ◽  
Content Type ◽  
Future Studies ◽  
The Public ◽  
Research Stage

PurposeHumour and, in particular, jokes have received little serious academic scrutiny in the entrepreneurship literature to date. To address this, the purpose of this paper is to examine publicly available jokes about entrepreneurs to establish what such jokes tell us about how humour, particularly entrepreneur jokes shapes public perceptions of entrepreneurial identity. This is important because humour may be an integral part of an individual's entrepreneurial identity. The authors thus contribute to understandings of the complex nature of entrepreneurial identity and how public perceptions of humour influence such by encapsulating negative public perception of entrepreneurs which may act as a de-legitimisation mechanism.Design/methodology/approachFrom a representative sample of entrepreneur jokes located on the web using netnographic techniques, the authors apply a multi-disciplinary framework to analyse the material and its messages to establish how such jokes shape public perceptions.FindingsThe findings suggest that jokes convey a pejorative message about how entrepreneurs are perceived by the public with the content and message of the jokes being negative and derogatory. Common themes contained in the punchlines include – criminality, greed, dishonesty, hubris, stupidity, misfortune, ridicule and deviousness – all of which may de-legitimise generic entrepreneurial identity. In the process, the authors uncovered liminal aspects of joke telling and consumption in that the perception of jokes about entrepreneurs relate to the time and context in which the joke is told given that situational cleverness is a key facet of such jokes. In addition, the authors discuss variations across jokes.Research limitations/implicationsThe authors discuss learning outcomes for future research and potential future studies into humour in an entrepreneurial context.Originality/valueThis study places humour and joking on the research stage, making an incremental contribution. The authors add to the literature on the use of entrepreneurial humour and in particular in relation to how jokes influence public perception of entrepreneurs. From the data collected, the authors develop some fresh insights into the variation and range of entrepreneurship related jokes accessible online.

Metamorphosis of a kibbutz industry: an Israeli case study

2015 ◽  
Vol 10 (2) ◽  
pp. 181-197 ◽  
Author(s):  
Yaffa Moskovich ◽  
Yuval Achouch
Keyword(s):  
Global Economy ◽  
Design Methodology ◽  
Single Case ◽  
Current Trend ◽  
Content Type ◽  
Ethnographic Interviews ◽  
The Social ◽  
A Current ◽  
Organizational Literature

Purpose – The purpose of this paper is to focus on a current trend in kibbutz industries, and to examine the numerous changes at Millennium Industries. Design/methodology/approach – A case study was carried out documenting the organizational biography of Millennium Industries. Ethnographic interviews were held with kibbutz members employed by the organization, former CEO’s and with other workers. Findings – The research describes the life cycle of the plant from its beginnings, through its maturity, its growth until its decline. It also explains the organizational failure of the plant, in terms of its background and the difficulties of managing a kibbutz industry in an era of global economy. The causes of its decline stem mainly from a kibbutz-style management based on non-professional involvement of the community in business, and incompatible with the rough competition of capitalistic markets. The plant was finally sold to a private investor, thereby losing its identity as a kibbutz plant. Research limitations/implications – As a single case-study this research cannot pretend to statistical generalization of the findings but linked to the kibbutz and the organizational literature, findings seem to allow generalization of theoretical propositions concerning evolution of the kibbutz industry (an analytic generalization according to Yin, 2013). Originality/value – While the kibbutz society and its industry are involved in deep changes for the two last decades, very little research was made on kibbutz industry. This paper should contribute to actualize the social knowledge about these specific and interesting phenomena.

Cryptocurrency, a successful application of blockchain technology

2019 ◽  
Vol 46 (6) ◽  
pp. 715-733
Author(s):  
Mohammad Hashemi Joo ◽  
Yuka Nishikawa ◽  
Krishnan Dandapani
Keyword(s):  
Design Methodology ◽  
Payment Systems ◽  
Policy Makers ◽  
General Audience ◽  
Content Type ◽  
Corporate Executives ◽  
Blockchain Technology ◽  
The World ◽  
Money Transfer ◽  
Legislative Changes

Purpose The purpose of this paper is to identify the applications and contributions of blockchain technology in finance in general, and to identify areas where the technology can make a larger impact in payment systems. Design/methodology/approach The authors do an exhaustive review of blockchain technology and cryptocurrency, and examine the successful applications of blockchain technology in several finance disciplines including cryptocurrency. The authors critically evaluate the technical studies on behaviors in cryptocurrency prices. Findings Cryptocurrency is the first successful application of blockchain technology and can be used as the main fuel of the global money transfer network. Research limitations/implications Blockchain is a revolutionary technology that can change the world with its convenience, transparency, accuracy and efficiency in speed and cost. The growth of blockchain usage in finance depends on further familiarization and trust gained by an increasing number of proven successful usage cases and testimonials as well as appropriate legislative changes. Originality/value This paper provides a comprehensive review of the contributions that blockchain technology has made and is expected to make in the field of finance with the aim of adding value to corporate executives, investors, policy makers and a general audience.

scholarly journals Challenges in the implementation of lean manufacturing in the wood and furniture industry

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Falah Abu ◽  
Muhamad Zameri Mat Saman ◽  
Jose Arturo Garza-Reyes ◽  
Hamed Gholami ◽  
Norhayati Zakuan
Keyword(s):  
Lean Manufacturing ◽  
Design Methodology ◽  
Current Trend ◽  
Limited Resources ◽  
Furniture Industry ◽  
Content Type ◽  
Knowledge Resources ◽  
Body Of Knowledge ◽  
Human Attitude ◽  
Practical Implications

PurposeThis study analyses the challenges in implementing lean manufacturing (LM) in the wood and furniture industry. In order to facilitate the smooth implementation of LM practices in this industry, the challenges in terms of its deployment need to be analysed and observed.Design/methodology/approachRealizing this importance, this study proposes a model, using PLS-SEM, which focusses on dealing with the challenges faced in the implementation of lean in the wood and furniture industry. The model consists of ten challenges that were determined based on a survey involving 46 SMEs companies in Malaysia.FindingsThe findings revealed that the implementation of LM is significantly affected by three main issues, namely: knowledge, resources and culture and human attitude. Furthermore, the analyses also highlighted four dominant challenges which are related to culture and human attitude issues – lack of employee commitment, lack of senior management's interest and support, difficult to implement, and LM is viewed as “current trend”. Overall, the ability to deal with the challenges involving factors of knowledge and culture and human attitude determines the success of LM implementation, especially in companies that have limited resources.Practical implicationsThis study would help wood and furniture SMEs, government agencies, professional bodies and academics to better understand the challenges when implementing LM practices.Originality/valueOverall, this study aims at investigating the relationships between the three challenges to better promote LM in the scope under study. Therefore, several activities were proposed to overcome the abovementioned challenges and subsequently contribute to the current body of knowledge.

Doha dead and buried in Nairobi: lessons for the WTO

2017 ◽  
Vol 16 (1) ◽  
pp. 49-66 ◽  
Author(s):  
Antoine Martin ◽  
Bryan Mercurio
Keyword(s):  
World Trade Organization ◽  
World Trade ◽  
Design Methodology ◽  
Current Trend ◽  
Policy Implications ◽  
Doha Round ◽  
Content Type ◽  
Trade Regulation ◽  
The World ◽  
The Future

Purpose This paper aims to reflect on the outcomes of the Nairobi Ministerial Conference of 2015, which, for all intents and purposes, put the Doha Round to rest and analyses the policy implications and lessons for policymaking at the World Trade Organization (WTO), most importantly the abandonment of the “single undertaking” and return to plurilateral agreements. Design/methodology/approach The paper approaches the issue of WTO policymaking by analysing the various outputs produced both before and because of the Ministerial Conference. Findings The paper suggests that the Nairobi Ministerial has finally put an end to the Doha Round and comes to the conclusion that policymaking at the multilateral level (i.e. through the single undertaking) will change significantly in the future because the WTO Members are incapable of reaching a comprehensive agreement at this time. Instead, the current trend towards trade policymaking via FTA is likely to continue while the WTO focuses on plurilateral negotiations on narrow and discreet issues. Originality/value The paper contributes to the literature on the analysis of global regulatory fragmentation and on trade policymaking. It draws attention, in particular, to the consequences of the last Ministerial Conference and highlights prospects for the future of global trade regulation.

Cyberstalking: are we on the same (web)page? A comparison of statutes, case law, and public perception

2017 ◽  
Vol 9 (2) ◽  
pp. 83-94 ◽  
Author(s):  
David DeMatteo ◽  
Suraji Wagage ◽  
Jaymes Fairfax-Columbo
Keyword(s):  
Design Methodology ◽  
Public Perception ◽  
Case Law ◽  
National Sample ◽  
Web Page ◽  
Public Preference ◽  
Content Type ◽  
The Public ◽  
Demographic Questionnaire ◽  
The Usa

Purpose As society becomes more technology oriented, cyberstalking is becoming an increasing concern. The purpose of this paper is to compare US state and federal statutory and case law to a survey of public perception of cyberstalking to examine if cyberstalking laws reflect public opinion. Design/methodology/approach A national sample of 303 participants ranging in age from 18 to 69 years (M=33.35, SD=10.45) completed a novel cyberstalking survey and demographic questionnaire. The survey encompassed participants’ perceptions about the scope of cyberstalking as a crime, views on punishment of cyberstalking, and behaviors they have engaged in online or experienced from others that could constitute cyberstalking. Findings Findings indicated numerous areas of disagreement between public perception and statutory case law, such as a public preference that cyberstalking be treated as a separate offense from stalking, that a threat of violence is not required for behavior to constitute cyberstalking, and that there should be a private civil cause of action for cyberstalking. Findings also indicated that a substantial minority of participants had engaged in or been the victim of cyber actions that could be considered cyberstalking, and that the public preferred sanctions other than incarceration for cyberstalking. Originality/value This is the first study to examine whether cyberstalking policy in the USA reflects public perception of cyberstalking.

Public users’ perception of Airbnb in Malaysia: should we regulate?

2020 ◽  
Vol 38 (5) ◽  
pp. 627-642
Author(s):  
Zafirah Al Sadat Zyed ◽  
Mun Yee Yong ◽  
Peter Aning Tedong
Keyword(s):  
Case Studies ◽  
Design Methodology ◽  
Public Perception ◽  
International Perspective ◽  
The Other ◽  
Central Tendency ◽  
Content Type ◽  
The Public ◽  
Regulatory Frameworks ◽  
The Mean

PurposeDrawing from available literature and several case studies, this research aims to determine the criteria to be considered in shaping a framework regulating Airbnb. This paper will identify the regulatory frameworks of Airbnb from an international perspective and investigate the public perception on the criteria to be considered in shaping the framework regulating Airbnb. The criteria needed to be considered to regulate Airbnb are suggested accordingly.Design/methodology/approachA quantitative approach based on central tendency statistics was adopted in this research. Questionnaires were administered to the public to investigate the public's opinion on the criteria to be considered to regulate Airbnb. Finally, the criteria to be considered to regulate Airbnb will be determined. By using the mean analysis, this paper will tease out the ranking of the criteria that should be prioritized in shaping the Airbnb regulatory framework.FindingsThe results indicated that the criteria of “permits and safety” and “housing rules enforcement” outweigh the other “taxes” and “rule enforcement” criteria and shall be prioritized by the local authorities during the formation of Airbnb regulations in Malaysia.Originality/valueThis paper provides valuable pointers for policymakers before the expansion of Airbnb and before it becomes more difficult to regulate.

scholarly journals The Complete English Tradesman – business relations, trust, and honesty or ‘let’s rethink the history of relationship marketing’

2015 ◽  
Vol 7 (3) ◽  
pp. 407-422 ◽  
Author(s):  
Mark Tadajewski
Keyword(s):  
Relationship Marketing ◽  
Design Methodology ◽  
Public Perception ◽  
Close Reading ◽  
Customer Requirements ◽  
Content Type ◽  
History Of ◽  
Popular Texts ◽  
Practical Implications ◽  
Business Relations

Purpose – This paper aims to provide a close reading of Daniel Defoe’s The Complete English Tradesman. It makes a case that many of the themes that Defoe engages with are consistent with later arguments offered by relationship marketing scholars. Design/methodology/approach – This is a close reading of one of Defoe’s most popular texts, The Complete English Tradesman. It links this discussion with relationship marketing tenets. Findings – Defoe pays considerable attention to key relational ideas, including the cultivation of a public perception of business honesty, the need to cater to customer requirements, treating the customer as the “idol” of the practitioner and undertaking a variety of actions to ensure that consumers trust the words and actions of the tradesman. Practical implications – This paper highlights how ahistorical debates surrounding relationship marketing have been and calls for a return to the archives. Originality/value – This paper supplements existing research that charts the implications for marketing thought of Defoe’s work, extending this via a juxtaposition of his writing with relational tenets.

Time for change – HR’s role in eradicating workplace sexual harassment

2018 ◽  
Vol 17 (2) ◽  
pp. 85-90
Author(s):  
David Smedley ◽  
Andrew Rayment
Keyword(s):  
Sexual Harassment ◽  
Design Methodology ◽  
Public Perception ◽  
Step Change ◽  
News Story ◽  
Content Type ◽  
Ethical Reason ◽  
Public Figures ◽  
The Everyday ◽  
Equality And Diversity

Purpose In the space of just a few months or so, there has been nothing short of a tectonic shift in the expected approach to sexual harassment allegations especially where the alleged harasser is in a position of power in relation to the accuser. The allegations against Harvey Weinstein, MPs and other public figures together with the #metoo campaign arguably mark a step change in public perception. HR professionals are no strangers to this issue. The authors look at what, if anything, has changed when handling sexual harassment complaints in the workplace. Design/methodology/approach The authors examine whether this is just a media news story or is it backed up by evidence. They look at statistics from a Trades Union Congress (TUC) survey and the Everyday Sexism Project. The authors define “what is sexual harassment” from a legal view point and provide advice to HR professionals in dealing with such complaints and in examining risk to their organisation. Findings There are solid business and ethical reason to stamp out discriminatory practices. Organisations with good equality and diversity practices are in a good position but should guard against complacency. Originality/value The allegations against Harvey Weinstein, MPs and other public figures together with the #metoo campaign arguably mark a step change in public perception. HR professionals are no strangers to this issue. Time spent examining your organisation’s vulnerability to such claim and refreshing your knowledge could be time well spent when considering the potential costs and reputational damage of a case.

Corporate strategies of automotive firms: how to become global leaders

2014 ◽  
Vol 24 (2) ◽  
pp. 119-123 ◽  
Author(s):  
Rosa Caiazza ◽  
Pedro Nueno
Keyword(s):  
Case Studies ◽  
Automotive Industry ◽  
Design Methodology ◽  
Current Trend ◽  
Content Type ◽  
Corporate Strategies ◽  
Cross Border

Purpose – This article aims to evidence current trend in automotive industry and discuss corporate strategies to become global leaders. Design/methodology/approach – Case studies are used to evidence the relevance of cross-border M&A in automotive industry. Findings – This study evidences how automotive firms can become global leaders. Originality/value – The article offers a better understanding of firms' strategies to compete in automotive industry.

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