scholarly journals Collaborative information seeking and expertise seeking: different discourses about similar issues

2017 ◽  
Vol 73 (5) ◽  
pp. 858-876 ◽  
Author(s):  
Morten Hertzum
Keyword(s):  
Information Seeking ◽  
Future Research ◽  
Information Need ◽  
Content Type ◽  
Source Selection ◽  
Advance Research ◽  
Collaborative Information Seeking ◽  
In Cis ◽  
Compare And Contrast ◽  
Blind Spots

Purpose The purpose of this paper is to compare and contrast research on collaborative information seeking (CIS) and expertise seeking (EXS) to identify focal themes, blind spots, and possibilities for cross-fertilization. Design/methodology/approach Existing research was reviewed. The review consisted of a content analysis of 70 (CIS) and 72 (EXS) studies with respect to the context, scope, process, and setting of CIS and EXS, supplemented with a bibliometric analysis of the references in the reviewed studies. Findings In CIS, the context is a group of actors collaborating on a shared task. In EXS, the information need is held by an individual but resolved by consulting other people. While the typical scope of EXS studies is source selection, CIS studies mostly concern the consultation of the sources and the use of the obtained information. CIS and EXS studies also attend differentially to the information-seeking process. Only 4 percent of the references in the reviewed studies are cited in both CIS and EXS research. The author concludes that, at present, CIS and EXS are different discourses about similar issues. Research limitations/implications Increased interaction between CIS and EXS will advance research in both areas and prevent duplication of effort. Topics for future research are identified. It should be noted that the findings are limited to the 142 studies reviewed. Originality/value By analyzing CIS in the context of EXS, and vice versa, this study provides a fresh look at the information-seeking research that attends to collaboration.

scholarly journals Enhancing classroom instruction with online news

2020 ◽  
Vol 72 (5) ◽  
pp. 725-744
Author(s):  
Michael D. Ekstrand ◽  
Katherine Landau Wright ◽  
Maria Soledad Pera
Keyword(s):  
Information Seeking ◽  
Critical Incident ◽  
Online News ◽  
Future Research ◽  
Informational Texts ◽  
Information Need ◽  
Content Type ◽  
Search Tool ◽  
K 12 ◽  
Two Stages

PurposeThis paper investigates how school teachers look for informational texts for their classrooms. Access to current, varied and authentic informational texts improves learning outcomes for K-12 students, but many teachers lack resources to expand and update readings. The Web offers freely available resources, but finding suitable ones is time-consuming. This research lays the groundwork for building tools to ease that burden.Design/methodology/approachThis paper reports qualitative findings from a study in two stages: (1) a set of semistructured interviews, based on the critical incident technique, eliciting teachers' information-seeking practices and challenges; and (2) observations of teachers using a prototype teaching-oriented news search tool under a think-aloud protocol.FindingsTeachers articulated different objectives and ways of using readings in their classrooms, goals and self-reported practices varied by experience level. Teachers struggled to formulate queries that are likely to return readings on specific course topics, instead searching directly for abstract topics. Experience differences did not translate into observable differences in search skill or success in the lab study.Originality/valueThere is limited work on teachers' information-seeking practices, particularly on how teachers look for texts for classroom use. This paper describes how teachers look for information in this context, setting the stage for future development and research on how to support this use case. Understanding and supporting teachers looking for information is a rich area for future research, due to the complexity of the information need and the fact that teachers are not looking for information for themselves.

Synthetic Environments for Investigating Collaborative Information Seeking: An Application in Emergency Restoration of Critical Infrastructures

2015 ◽  
Vol 12 (3) ◽  
Author(s):  
David Mendonça ◽  
William A. Wallace ◽  
Barbara Cutler ◽  
James Brooks
Keyword(s):  
Information Seeking ◽  
Large Scale ◽  
Critical Infrastructure ◽  
Future Research ◽  
Critical Infrastructures ◽  
Close Collaboration ◽  
Number Of Factors ◽  
Computer Based ◽  
Collaborative Information Seeking ◽  
Post Disaster

AbstractLarge-scale disasters can produce profound disruptions in the fabric of interdependent critical infrastructure systems such as water, telecommunications and electric power. The work of post-disaster infrastructure restoration typically requires information sharing and close collaboration across these sectors; yet – due to a number of factors – the means to investigate decision making phenomena associated with these activities are limited. This paper motivates and describes the design and implementation of a computer-based synthetic environment for investigating collaborative information seeking in the performance of a (simulated) infrastructure restoration task. The main contributions of this work are twofold. First, it develops a set of theoretically grounded measures of collaborative information seeking processes and embeds them within a computer-based system. Second, it suggests how these data may be organized and modeled to yield insights into information seeking processes in the performance of a complex, collaborative task. The paper concludes with a discussion of implications of this work for practice and for future research.

Information Seeking Motivation Scale development: a self-determination perspective

2017 ◽  
Vol 73 (5) ◽  
pp. 1034-1052 ◽  
Author(s):  
Ana Dubnjakovic
Keyword(s):  
Higher Education ◽  
Information Seeking ◽  
Self Determination ◽  
Information Need ◽  
Measurement Instruments ◽  
Content Type ◽  
Motivation Scale ◽  
Current Sample ◽  
Situational Motivation ◽  
Domain Level

Purpose Using self-determination motivation theory as a theoretical framework, the purpose of this paper is to examine information seeking motivation at the domain level in higher education setting. Design/methodology/approach Confirmatory factor analysis was used to validate the Information Seeking Motivation Scale – College Version (ISMS – C). Findings ISMS – C was validated in the information seeking context. Consistent with self-determination theory (SDT), the results imply that students approach research tasks for both controlled and autonomous reasons. Research limitations/implications All constructs representing extrinsic and intrinsic motivation on a continuum were confirmed. However, amotivation proved difficult to define with the current sample. Additional studies need to be conducted in higher education setting in order to confirm its existence. Practical implications Given that the situational motivation is contingent on domain-level motivation, the ISMS – C scale can be helpful in promoting lasting intrinsic information seeking motivation at that level. Originality/value Consistent with the subjectivist orientation in information sciences which aims to account for cognitive and affective forces behind information need, ISMS constructed in the current study is one of the first measurement instruments to account for a spectrum of information seeking motivations at the domain level.

scholarly journals Serendipity and its study

2014 ◽  
Vol 70 (6) ◽  
pp. 1015-1038 ◽  
Author(s):  
Allen Edward Foster ◽  
David Ellis
Keyword(s):  
Information Seeking ◽  
Process Model ◽  
Empirical Studies ◽  
Science Research ◽  
Empirical Literature ◽  
Future Research ◽  
Content Type ◽  
Information Studies ◽  
Information Encountering ◽  
Citation Classics

Purpose – The purpose of this paper is to explore the concept of serendipity and approaches to its study particularly in relation to information studies. Design/methodology/approach – The origins of the term serendipity are described and its elaboration as an exploratory and explanatory concept in science and the social sciences are outlined. The distinction between serendipity and serendipity pattern is explained and theoretical and empirical studies of both serendipity and the serendipity patterns are explored. The relationship between information encountering is described. Empirical studies of serendipity using Citation Classics and other research approaches in information studies are described. Findings – The discrepancy between occurrences of serendipity in studies using Citation Classics and reported serendipity in philosophy of science, research anecdotes, information encountering and information seeking by inter-disciplinary researchers is highlighted. A comparison between a process model of serendipity and serendipity as an emergent behavioural characteristic are indicates directions for future research. Originality/value – The paper provides and original synthesis of the theoretical and empirical literature on serendipity with particular reference to work in information studies and an indication of the methodological difficulties involved in its study.

scholarly journals Empirical studies of collaborative information seeking: a review of methodological issues

2019 ◽  
Vol 75 (1) ◽  
pp. 140-163 ◽  
Author(s):  
Morten Hertzum ◽  
Preben Hansen
Keyword(s):  
Information Seeking ◽  
Empirical Studies ◽  
Statistical Testing ◽  
Methodological Issues ◽  
Content Type ◽  
Current State ◽  
Lab Experiments ◽  
Major Implication ◽  
Collaborative Information Seeking ◽  
Study Setting

Purpose Information seeking is often performed in collaborative contexts. The research into such collaborative information seeking (CIS) has been proceeding since the 1990s but lacks methodological discussions. The purpose of this paper is to analyze and discuss methodological issues in existing CIS studies. Design/methodology/approach The authors systematically review 69 empirical CIS studies. Findings The review shows that the most common methods of data collection are lab experiments (43 percent), observation (19 percent) and surveys (16 percent), that the most common methods of data analysis are description (33 percent), statistical testing (29 percent) and content analysis (19 percent) and that CIS studies involve a fairly even mix of novice, intermediate and specialist participants. However, the authors also find that CIS research is dominated by exploratory studies, leaves it largely unexplored in what ways the findings of a study may be specific to the particular study setting, appears to assign primacy to precision at the expense of generalizability, struggles with investigating how CIS activities extend over time and provides data about behavior to a larger extent than about reasons, experiences and especially outcomes. Research limitations/implications The major implication of this review is its identification of the need for a shared model to which individual CIS studies can contribute in a cumulative manner. To support the development of such a model, the authors discuss a model of the core CIS process and a model of the factors that trigger CIS. Originality/value This study assesses the current state of CIS research, provides guidance for future CIS studies and aims to inspire further methodological discussion.

Information management in lean office deployment contexts

2020 ◽  
Vol 11 (6) ◽  
pp. 1175-1206 ◽  
Author(s):  
Rodrigo de Castro Freitas ◽  
Maria do Carmo Duarte Freitas
Keyword(s):  
Information Processing ◽  
Information Management ◽  
Information Seeking ◽  
Theoretical Research ◽  
Future Research ◽  
Quality Information ◽  
Information Flows ◽  
Access To Information ◽  
Key Factors ◽  
Content Type

Purpose Lean office covers the improvement of administrative processes and information flows. In offices, one of the essential challenges is to coordinate the development of information management capabilities. Thus, this paper aims to identify the key factors of information management in lean office deployment contexts. Design/methodology/approach By adopting a qualitative approach, it consists of theoretical research that applies grounded theory's coding technique and exploits 27 scientific studies on lean office published in the past 20 years. Findings It identifies five key factors for managing information into an organizational structure that optimizes information flow, such as “information-seeking,” “access to information,” “information quality,” “information processing” and “use of information and communication technology”. Research limitations/implications Data analysis was restricted in scientific research regarding lean office deployment. Therefore, the accuracy of the concepts and categories of information management proposed in this paper can be adjusted and validated in future research, thus deepening the discussion of its findings. Practical implications It highlights issues for managing information in contemporary organizations such as failures in information retrieval, restrictions on access to information, lack of quality information, inadequate information processing criteria and inefficiency of information systems infrastructure. Originality/value It analyzes the lean office deployment from the theoretical framework of information management. Thus, it differs from other studies in this field because it is not limited to the operational aspects of lean management. Nevertheless, it shows that lean office reconfigures information flows and continually improves organizations’ strategic management.

Entrepreneurial uncertainty in context: an ethnomethodological perspective

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Betsy Campbell
Keyword(s):  
Conversation Analysis ◽  
Future Research ◽  
Content Type ◽  
Workplace Interactions ◽  
Entrepreneurial Teams ◽  
Naturally Occurring ◽  
Routine Work ◽  
Interaction Order ◽  
Advance Research ◽  
Practical Implications

PurposeThis paper seeks to advance research into entrepreneurial uncertainty. Few researchers have attended to the endogenous means by which entrepreneurial teams account for uncertainty in context. This article begins to unpack the concept of uncertainty as an entrepreneurs’ phenomenon by investigating entrepreneurial teams’ situated ways of verbally attending to and accounting for uncertainty in their routine work.Design/methodology/approachThe study draws on the ethnomethodological traditions of Conversation Analysis and interaction order to analyze naturally occurring interactions that have been recorded by entrepreneurial teams in context. It considers entrepreneurial uncertainty as a matter that teammates draw upon and orient to in the process of their naturally occurring workplace interactions.FindingsFirst, it suggests that the endogenous means by which entrepreneurs recognize, account for, and respond to uncertainties is identifiable in a team’s naturally occurring conversations. It transforms entrepreneurial uncertainty as a matter of cognition into a matter of practice that is observable in the structure and order of authentic interaction. Second, it reveals the “epistemic engine” that entrepreneurial teams use to demonstrate greater or lesser levels of knowing and to move to closure that is not marked by the full elimination of uncertainties but by the establishment of a shared sense of not knowing.Practical implicationsBy adhering to the detailed interactional focus of Conversation Analysis, this article emphasizes the value that the structure and order of entrepreneurial conversations can offer to research on entrepreneurship as practice. It points to future research on matters of effectuation and expertise that will be relevant to scholars and educators of entrepreneurship. It also helps to bridge the gap between scholarly research and entrepreneurial work as experienced by practitioners.Originality/valueThis article shows the mundane verbal means by which entrepreneurs account for uncertainties in their everyday work. It reframes entrepreneurial uncertainty, transforming it from a matter of cognition to an accomplishment of practice. It suggests that entrepreneurial uncertainty is a practical matter that is recognized by and accounted for in the conversations of entrepreneurial teams in context.

Investigating the environmental behavior of business and accounting university students

2020 ◽  
Vol 21 (4) ◽  
pp. 819-839 ◽  
Author(s):  
Grigorios Kyriakopoulos ◽  
Stamatios Ntanos ◽  
Sofia Asonitou
Keyword(s):  
Information Seeking ◽  
Environmental Behavior ◽  
Business Administration ◽  
Active Participation ◽  
Academic Disciplines ◽  
Accounting Students ◽  
Future Research ◽  
Ecological Sensitivity ◽  
Content Type ◽  
Business Executives

Purpose The purpose of this study is to explore the underlying dimensions of environmental behavior (EB) and examine how environmental education (EE) and ecological sensitivity (ES) motivate the EB of Business Administration and Accounting students (BAS). Design/methodology/approach A questionnaire survey was conducted and a sample of 190 BAS was randomly selected from the departments of Business Administration and Accounting and Finance at the University of West Attica (UNIWA), Greece. Findings The analysis was structured upon four underlying components under the EB of the sample: information seeking, recycling, green consuming and active participation. A positive relationship between EB and EE was revealed, while EB and ES were moderately interrelated. An important result was the hesitation of students to convert EE and ES to active participation and green consuming behavior, thus reaffirming similar results from other studies. Research limitations/implications The findings should be further developed using larger samples among other higher education institutions. Future research could be extended to students who reside at sub-urban or rural regions or students who are educated upon diverse academic disciplines. The basket of questions can be enriched with issues of immediate concern among future business executives such as the “ethical” role of accountants or the value creation for local societies. Originality/value The significance of this study lies on associating students’ EB with formal EE with personality characteristics such as ES. Educational policy-makers can enrich the curricula of BAS with environmentally oriented courses and teaching methods that can increase the active participation of students.

Effects of the characteristics of online multimedia synergy on consumers’ message acceptance and message response

2017 ◽  
Vol 41 (5) ◽  
pp. 710-727 ◽  
Author(s):  
Xuebing Dong ◽  
Yaping Chang ◽  
Xiaojun Fan
Keyword(s):  
Information Seeking ◽  
Moderating Effect ◽  
Future Research ◽  
Online Media ◽  
Time Interval ◽  
Least Squares Regression ◽  
Sources Of Information ◽  
Content Type ◽  
Perceived Credibility ◽  
Message Acceptance

Purpose Marketers recognize that the internet is crucial in the lives of consumers; thus, they invest money on online advertisements. Using multiple online media primarily influences the message acceptance of consumers. The synergistic effect of online multimedia relies on form, content, and sources of information, and time. The paper aims to discuss these issues. Design/methodology/approach A model that reflects the influence of the characteristics of online multimedia on message response through message acceptance is established based on theories of information persuasion, encoding variability, and multiple-source assumption. Based on a survey of 411 online media users, the study applies partial least-squares regression to test the research model. Findings The results show that variety of forms, complementary of contents, diversity of sources, and time interval influence message response via message strength. Complementary of contents and diversity of sources affect message response via perceived credibility. Synergy type moderates the relationship between variety of forms and perceived credibility and between diversity of sources and perceived credibility. Research limitations/implications The current study mainly tests the effect of these characteristics on message response and the moderating effect of synergy type. Future research can examine the effect of these characteristics on information seeking and consumption behavior and the moderating effect of the cognitive mode of consumers. Practical implications This study provides insight into the characteristics of synergy and contributes to the literature on integrated marketing communication. The results provide guidance for practitioners to effectively plan online multimedia practices. Originality/value This study explored the influence of the characteristics of online media synergy on message response through message acceptance. The study also discussed the moderating effect of the type of online multimedia synergy.

scholarly journals Key competencies for critical infrastructure cyber-security: a systematic literature review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nabin Chowdhury ◽  
Vasileios Gkioulos
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Cyber Security ◽  
Critical Infrastructure ◽  
Soft Skills ◽  
Future Research ◽  
Content Type ◽  
Scientific Papers ◽  
Questionnaire Surveys ◽  
In Cis

Purpose The purpose of this paper can be encapsulated in the following points: identify the research papers published on the topic: competencies and skills necessary for critical infrastructure (CI) cyber-security (CS) protection; determine main focus areas within the identified literature and evaluate the dependency or lack thereof between them: make recommendations for future research. Design/methodology/approach This study is based on a systematic literature review conducted to identify scientific papers discussing and evaluating competencies, skills and essential attributes needed by the CI workforce for CS and preparedness to attacks and incidents. Findings After a comparative analysis of the articles reviewed in this study, a variety of skills and competencies was found to be necessary for CS assurance in CIs. These skills have been grouped into four categories, namely, technical, managerial, implementation and soft skills. Nonetheless, there is still a lack of agreement on which skills are the most critical and further research should be conducted on the relation between specific soft skills and CS assurance. Research limitations/implications Investigation of which skills are required by industry for specific CS roles, by conducting interviews and sending questionnaire\surveys, would allow consolidating whether literature and industry requirements are equivalent. Practical implications Findings from this literature review suggest that more effort should be taken to conciliate current CS curricula in academia with the skills and competencies required for CS roles in the industry. Originality/value This study provides a previously lacking current mapping and review of literature discussing skills and competencies evidenced as critical for CS assurance for CI. The findings of this research are useful for the development of comprehensive solutions for CS awareness and training.

Sign in / Sign up

Export Citation Format

Share Document