scholarly journals Animating business relationships through community social capital: an insight into conviviality

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Simone Guercini ◽  
Silvia Ranfagni
Keyword(s):  
Social Capital ◽  
Case Studies ◽  
Social Relations ◽  
Social Trust ◽  
Secondary Data ◽  
Business Relationships ◽  
Community Based ◽  
Content Type ◽  
Active Communities ◽  
Business Relations

Purpose As conviviality can nurture community social capital, this paper aims to investigate how such capital can give rise to economic behaviour in terms of developing business relationships. Design/methodology/approach The empirical analysis was based on case studies of Italian businesses recognised as active communities that periodically organise convivial activities to fuel reciprocal collaboration. The case studies were constructed by combining a collection of secondary data, in-depth interviews and participant observations. Findings This paper shows how: community social capital in convivium emerges from self-narrative stimulated by ritual practices; social trust mobilising a convivial social capital is fuelled by knowledge generated through sharing and empathic relationships; community-based social relations embed business relations and if mediated, community-based business relations can also embed a community business. Originality/value The originality of the paper is twofold as it contributes: to understanding how conviviality can be used as a strategic tool for entrepreneurs to develop business relationships from convivial relations; and to finding intersection points between studies on business relationships from social capital and studies on entrepreneurship from community social capital.

Conviviality as social practice in business relationships: concepts and insights from a case of expatriates

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Simone Guercini ◽  
Silvia Ranfagni
Keyword(s):  
Social Capital ◽  
Social Relations ◽  
Social Practice ◽  
Single Case ◽  
Business Community ◽  
Business Networks ◽  
Business Relationships ◽  
Content Type ◽  
Mutual Knowledge ◽  
The Right

Purpose This paper aims to investigate the practice of conviviality as the right setting to explore how social capital interacts with business relationships and in particular how resources impacting business relationships take shape in social relations. Design/methodology/approach This paper has adopted the single case study method combining in-depth interviews, participant observations and focus groups. The investigated case is an Italian business community located in Hangzhou (China), recognized as one of the most active foreign communities in organizing convivial activities. Findings The study shows that conviviality contributes to generating resources thereby creating interactions in business relationships via social relations through self-narrative, community feeling and empathy. These resources bear distinguishing features. Based on relationships of trust, they are fitting and mutual knowledge-based resources and they are resources performing a sense of inner time. Originality/value The paper contributes to the interpretation of the interplay between business relationships and social capital through conviviality and is in line with a direction of research, which is increasingly involving industrial marketing and purchasing (IMP) researchers, which is the analysis of social capital in business networks.

Coping with the death of singleton children in China: the role of social capital

2014 ◽  
Vol 34 (5/6) ◽  
pp. 401-415 ◽  
Author(s):  
Pui Yan Flora Lau
Keyword(s):  
Social Capital ◽  
Case Studies ◽  
Structured Interviews ◽  
Psychological Pain ◽  
Community Based ◽  
Content Type ◽  
Bonding Social Capital ◽  
One Child Policy ◽  
Child Policy

Purpose – Discussion of China's one-child policy generally centres on its demographic effects. Bereavement among parents of singleton children and the role of social capital in the bereavement process have been under-explored. The purpose of this paper is to focus on mothers who lost their only children during the Sichuan earthquake in 2008. The paper aims to discuss the under-explored yet crucial issues of the one-child policy – the ways in which Chinese bereaved mothers handle the death of their singleton children – and the roles that social capital can play in their bereavement process. Design/methodology/approach – The author conducted eight case studies on bereaved mothers through home visits, semi-structured interviews and participation in public activities during August 2010 and May 2011. In-depth interviews were used to collect information from these bereaved mothers in Sichuan, China. Findings – The case studies reveal two major experiences of bereaved mother whose familial support varies substantially. One major experience is shared by those who had received emotional support from husband (who offered bonding social capital), and were able to get through the psychological pain. Another experience is shared by bereaved mothers who lost their familial relations. Weak social ties (i.e. an NGO which offered bridging social capital) remained the only source of support. Policies can target at the latter group of mothers by helping them to organise themselves into community-based groups and help to relieve their frustration and grief. Originality/value – These research findings have implications for the development of NGOs, as well as complementary support for community-based bereavement counselling and community care in China.

Community-based social partnerships in crisis resilience: a case example in Greece

2017 ◽  
Vol 26 (2) ◽  
pp. 203-216 ◽  
Author(s):  
Maria Drakaki ◽  
Panagiotis Tzionas
Keyword(s):  
Social Capital ◽  
Financial Crisis ◽  
Public Awareness ◽  
Well Being ◽  
Community Based ◽  
Content Type ◽  
Social Partnership ◽  
National Network ◽  
Building Community ◽  
Shared Risk

Purpose The purpose of this paper is to describe in-depth a community-based social partnership, emerged in response to the financial crisis in Greece, with members from the private, public and civic sectors, using a case example of a grass-root self-organised national network. Design/methodology/approach Formal and informal interviews as well as written communication with members of the partnership mainly formed the basis for the analysis. Topics covered formation and implementation activities, outcomes, relationship issues, such as trust and links to social capital. Findings A shared community risk and a national media campaign to increase public awareness of the issue were catalysts for individuals’ sensitisation and participation in the partnership. The shared risk was the loss of community’s social cohesion, through poverty aggravated by the financial crisis. Self-organisation led to innovative relationships, whereas trust, collective action and collaboration show social capital attributes in the partnership enabling resilience development. Research limitations/implications The research contributes in the fields of community-based partnerships and engagement in building community and crisis resilience. The findings are based on a case example. More evidence is needed in order to derive generalised statements about the partnership’s contribution to crisis resilience. Practical implications The partnership has shown impact on community engagement, health and well-being. Originality/value This paper presents a partnership type for building community and crisis resilience with the case example of one such partnership in Greece, formed to alleviate community distress caused by the crisis.

Ethiopian new public universities

2016 ◽  
Vol 24 (2) ◽  
pp. 158-172 ◽  
Author(s):  
Rita Van Deuren ◽  
Tsegazeab Kahsu ◽  
Seid Mohammed ◽  
Wondimu Woldie
Keyword(s):  
Higher Education ◽  
Case Studies ◽  
Public Universities ◽  
Secondary Data ◽  
System Level ◽  
Illustrative Case ◽  
Content Type ◽  
Higher Education System ◽  
New Public ◽  
And Gender

Purpose – This paper aims to analyze and illustrate achievements and challenges of Ethiopian higher education, both at the system level and at the level of new public universities. Design/methodology/approach – Achievements and challenges at the system level are based on literature review and secondary data. Illustrative case studies are based on university data and interviews with university representatives. Findings – The Ethiopian higher education system has increased its enrollments substantially. The construction of 13 new universities that started enrolling students around 2007 contributed greatly to this achievement. Challenges accompanying this growth lie in funding, quality and quantity of staffing, teaching practices, research and community service, quality assurance and gender balance. Originality/value – The present study contributes to existing literature by describing case studies illustrating challenges and achievements in new public universities in Ethiopian higher education.

Socio-cultural web and environmentally-driven community entrepreneurship: a portrayal of Abia Ohafia community in South-Eastern Nigeria

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ebere Ume Kalu ◽  
Lp Dana
Keyword(s):  
Social Capital ◽  
Cultural Capital ◽  
Design Methodology ◽  
Local Community ◽  
Social Needs ◽  
Community Based ◽  
Push Factors ◽  
Content Type ◽  
Social And Cultural Capital ◽  
Wide Scale

Purpose This study is aimed at providing a deduction on the necessity of social and cultural capital for entrepreneurial outcomes on a community-wide scale. Design/methodology/approach There is a drift from an individualised form of entrepreneurship to community-based entrepreneurship with a grand focus on social needs of current and emergent nature. This study is both archival and exploratory and has pictured culture and communality as drivers that are needful for enterprising communities. Findings This paper finds communality, social network, social capital and trust as push-factors for community-based entrepreneurship and development drives. Originality/value This study is an original exposé on the Abia Ohafia community’s Model of community-based entrepreneurship which thrives on strong institutions (like the Age Grade System) and age-long practices that have built trust and stability. This local community through its networks, culture and communalities creates relationships, rational innovation, consensual leadership and participatory followership under which resources, opportunities and solutions are deliberately advanced for meeting social and community purposes.

Social capital and livelihood strategies in response after 2013 Kedarnath disaster (India)

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sakshi Naithani ◽  
Ashis Kumar Saha
Keyword(s):  
Social Capital ◽  
Disaster Response ◽  
Geographical Location ◽  
Secondary Data ◽  
Livelihood Strategies ◽  
Content Type ◽  
Detection Analysis ◽  
Post Disaster

PurposeThe purpose of this paper is to demonstrate the role of livelihood assets, strategies and local social networks in disaster response and recovery in post-disaster setting of 2013 Kedarnath disaster (India).Design/methodology/approachIt identifies post disaster macro-spaces of Mandakini river valley (India) using change detection analysis and secondary data. Within these macro-spaces, the micro spaces of livelihood and social capital were assessed by selecting two villages for case study.FindingsMost important issues faced by communities were loss of lives, livelihoods and access to relief aid. A shift in economic base of families suffering loss of livelihoods was observed as they switched from pilgrimage-based to skill-based opportunities. Geographical location and isolation play a crucial role in recovery trajectory of villages by influencing the social capital.Research limitations/implicationsThe paper being case study based deals two of the worst-affected villages; livelihood strategies adopted and social network may be influenced by the “victim” status of villages and may not be generalized for each disaster-affected area.Social implicationsBridging and bonding networks were significant in geographically isolated places, while “linkages” were beneficial in bringing new livelihood opportunities. Need to enhance the role of social capital by institutional intervention in form of capacity building was required.Originality/valueThe study suggests focus on human capital-based livelihood diversification programs taking geographical location and disaster context into account.

Exploring the role of business relationships in start-ups’ life cycles

IMP Journal ◽  
2018 ◽  
Vol 12 (3) ◽  
pp. 519-543
Author(s):  
Chiara Cantù ◽  
Sepe Giorgia ◽  
Alessandra Tzannis
Keyword(s):  
Life Cycle ◽  
Secondary Data ◽  
Life Cycles ◽  
Business Relationships ◽  
Structured Interviews ◽  
Content Type ◽  
Strategic Resources ◽  
Start Up ◽  
Start Ups

Purpose Differently from previous works that focused on the entrepreneur and on his ability to manage social relationships, the purpose of this paper is to investigate the role of business relationships in the different stages of the life cycle of a start-up. Design/methodology/approach Since the paper aims to explore startups’ evolutionary phenomenon, it adopts a qualitative abductive methodology, presenting an in-depth study of two innovative Italian start-ups. The research is based on two steps. In the first one, the authors collected secondary data from start-ups’ reports and documents, financial indicators (when available) and processed them to understand their background. In the second one, the authors conducted ten semi-structured interviews, including face-to-face interviews, phone interviews and video conferences. Findings The paper presents a relationship-based life cycle model composed of four different stages, depending on the number and role of relationships developed. Indeed, since the beginning, start-ups adopt a relational approach and their evolution involves the shift from the focus on the entrepreneur to the centrality of a network approach based on interconnected relationships. The entering into a new stage of life cycle depends on relationships, mainly based on connected actors and resources shared and combined. Even if a key role is assumed by technology, the main resource is identified in the knowledge concerning the customer/user’s needs that require marketing competencies, human resources, relational capabilities. Thus, the shift from one stage to the next in the start-up’s life cycle is possible thanks to a parallel shift from a focus on the activities to a focus on those strategic and heterogeneous actors that ensure activities. Originality/value In a traditional perspective, the start-up’s life cycle depends on activities, financial resources and revenues, as stated by previous life cycle models. In a different perspective, as depicted in our analysis, the evolution of a start-up depends on the portfolio of their business relationships. The role of business relationships is hence to facilitate the interconnections within specialized key actors, which allow start-ups to access strategic resources. These resources are essential in order to develop the activities that characterize the specific stage of the life cycle.

The development of an apparel industry business model for Canada

2015 ◽  
Vol 19 (3) ◽  
pp. 328-342 ◽  
Author(s):  
Constantine Campaniaris ◽  
Richard Murray ◽  
Steven Hayes ◽  
Michael Jeffrey
Keyword(s):  
Case Studies ◽  
Business Model ◽  
Secondary Data ◽  
Apparel Industry ◽  
Evidence Based ◽  
Collaborative Partnerships ◽  
Online Questionnaire ◽  
Content Type ◽  
Leading Role ◽  
Experience Survey

Purpose – Earlier attempts to develop a strategy for the apparel industry in Canada to counter the adverse effects of trade liberalisation on Canadian apparel suppliers have been based on the concept of clustering. However, despite the support from government-supported industry bodies, clustering has not been forthcoming and this situation has created a pressing need for the development of an alternative to the clustering strategy. A study by the Canadian Apparel Human Resources Council offered up several different strategies including clustering, that the Canadian apparel industry might pursue, but these have not been taken up. Evidence gained from government reports on the industry and its performance, industry case studies, an experience survey and questionnaire reported earlier, leads to a radically different alternative with a more direct relationship between Canadian apparel suppliers and retailer. The purpose of this paper is to report and construct an evidence-based collaborative strategy together with its accompanying apparel industry business model. Design/methodology/approach – The evidence gained from case studies of Canadian apparel businesses, a secondary data search, an experience survey and an online questionnaire has been followed and combined with retailer requirements from apparel suppliers. Findings – The information gained from apparel industry representatives, government sources and industry reports has enabled step-by-step construction of an evidence-based business model centred on the formation of collaborative partnerships between apparel suppliers and retailers. Originality/value – The model reflects the fact that Canadian apparel retailers have taken the leading role in the supplier/retailer relationship and shows how Canadian apparel suppliers might better position themselves to combat competition from offshore suppliers through the formation of closer links with retail partners. It points not only to a requirement for Canadian apparel suppliers to become integrated into their retail partner’s retail management systems and technology, but also demonstrates the need for the formation of strong alliances through collaborative partnerships between supplier and retailer to address the needs of the apparel market.

Bridging strategic and operational issues for project business through managing trust

2010 ◽  
Vol 3 (3) ◽  
pp. 422-442 ◽  
Author(s):  
Magnus Gustafsson ◽  
Hedley Smyth ◽  
Elena Ganskau ◽  
Tomas Arhippainen
Keyword(s):  
Social Capital ◽  
Trust Management ◽  
Balance Sheet ◽  
Customer Relationships ◽  
Self Awareness ◽  
Business Relationships ◽  
Content Type ◽  
Trust Development ◽  
Operational Issues ◽  
The Impact

PurposeOrganisational trust is analysed through observation of operations or strategic prescription. The management and project management literature is largely prescriptive. The purpose of this paper is to examine the role and potential of strategic trust development and management to improve operations in the project business and enhance client satisfaction, analysing trust as social capital.Design/methodology/approachThe analysis is supported by the method of and data gathered through CROL®: a process for managing business relationships and interfaces. The case in question focuses on over 30,000 customer relationships covering five years of global operations by companies in the project business.FindingsThe analysis focuses on the connection between self‐awareness, performance, improvement and the impact upon both relationships and financial performance – social capital in the “balance sheet”. The objective is to identify the extent to which trust management can help bridge the gap between prescriptive strategy and operations. Bridging this gap entails linking trust as social capital with organisational culture, operational systems and routines, and behaviours.Research limitations/implicationsThe analysis shows the importance of self‐awareness in managing business relationships.Practical implicationsThe paper outlines on a conceptual level how companies can manage trust and capture the value in business relationships.Originality/valueThe paper shows how companies through systematic forced reflection can manage trust in individual business relationships.

Social capital, information sharing and performance

2014 ◽  
Vol 34 (11) ◽  
pp. 1440-1462 ◽  
Author(s):  
Yina Li ◽  
Fei Ye ◽  
Chwen Sheu
Keyword(s):  
Social Capital ◽  
Supply Chain ◽  
Information Sharing ◽  
Social Relations ◽  
Shared Vision ◽  
Reciprocal Relationship ◽  
Three Dimensions ◽  
Relational Capital ◽  
Content Type ◽  
And Performance

Purpose – The purpose of this paper is to examine the effects of social resources on promoting information sharing practice and, thereby, improving firm performance. In particular, the authors are interested in addressing the following research questions. First, can the development of social capital (expressed in three dimensions: cognitive capital, structural capital, and relational capital) promote the content and quality of supply chain information sharing? Second, what are the relationships among the three social capital dimensions in the context of information sharing? Third, what are the effects of shared information (content and quality) on firm performance? Design/methodology/approach – A theoretical model and several research hypotheses, well-grounded in the western literature, are developed. Data from 272 manufacturers in China were collected to test the model and the hypotheses. Structural equation modeling was used for statistical analysis. Findings – The statistical results reveal that each social capital dimension has different effects on information sharing and performance. Namely, relational capital and cognitive capital have significant positive influences on information sharing. Structural capital has no direct positive impact on information sharing, but it displays indirect affects through the other two social capital dimensions. Furthermore, both the content and quality of the shared information improve manufacturing efficiency and responsiveness performance. Finally, the paper also recognizes possible reciprocal causality between relational capital and cognitive capital. Research limitations/implications – First, considering the distinct role of social relations in China, future studies should examine the influence of social capital and the potential reciprocal relationship between trust and shared vision, using data from other countries. Second, data were collected solely from the Pearl River Delta, China. Studies based on samples drawn from other regions, such as the Yangtze River Delta, the Bohai Sea economic area, and southwest China, would provide a degree of geographic and economic diversity and extend the generalizability of the results. Practical implications – Despite the touting of the value of information sharing, many companies struggle with the practice. The findings help us understand the process by which social capital accumulates and contributes to information sharing. Namely, firms must first engage in social interactions with supply chain partners in order to develop a trusting relationship and a shared vision for information sharing. The managers must also be aware of the possible reciprocal relationship between trust and shared vision. Both the volume and content of information sharing are critical to the performance. Social implications – Manufacturers can use the concept of social capital to build relational rents for information sharing. Originality/value – Responding to the call from the literature, this study extends the discussion of antecedents and consequences of supply chain information sharing, with a focus on the influences of relational resources. The paper proves that social capital provides a valid theoretical base from which to examine the role of social relations in promoting supply chain information sharing. Previous supply chain research in social capital often limited its consideration of social capital to relational capital. Understanding the effects of all three dimensions of social capital and their inter-relationships would contribute to the process by which social capital accumulates and promotes information sharing. Additionally, a study with the Chinese data should validate the theoretical model developed based on western literature, and offer valuable insights to researchers and practitioners from both economic and cultural perspectives.

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