Intellectual capital in action: evidence from Italian local governments

2016 ◽  
Vol 17 (4) ◽  
pp. 696-713 ◽  
Author(s):  
Francesca Manes Rossi ◽  
Francesca Citro ◽  
Marco Bisogno
Keyword(s):  
Intellectual Capital ◽  
Local Governments ◽  
Large Body ◽  
Principal Component ◽  
Future Research ◽  
Content Type ◽  
The Public ◽  
Structural Capital ◽  
Research Findings ◽  
Research Stream

Purpose Intellectual capital (IC) is attracting increasing attention from scholars and practitioners in the private sector, while research in the public sector is still in its embryonic stage, especially in regards to local governments. The purpose of this paper is to fill this gap by channelling conceptual and empirical findings from the large body of IC literature. Design/methodology/approach The research investigates IC in action in the local government domain. A survey has been carried out involving both managers and politicians of all Italian local governments (ILGs) with more than 40,000 inhabitants. In order to define the constituents of each IC dimension perceived by ILGs, principal component analysis was used in investigating the results. Findings Results highlights how IC components are perceived in ILGs: human capital is a combination of aptitudes in pursuing target performances, sense of ownership and motivations; relational capital is a combination of values, relationships and acts; structural capital includes procedures and routines supporting the decision-making process, the ability of achieving objectives and handling changes. Research limitations/implications While the research findings are limited due to being based on a survey in a single country, they present opportunities for future research regarding further testing of how IC is perceived in LGs in different context. The conclusion could be beneficial also for standard setters, providing a path to support the IC disclosure by LGs. Originality/value The paper contributes to a narrow strand of research – IC in LGs – adding new knowledge in “IC in action” research stream.

4.0 digital transition and human capital: evidence from the Italian Fintech market

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Filomena Izzo ◽  
Viktoriia Tomnyuk ◽  
Rosaria Lombardo
Keyword(s):  
Human Capital ◽  
Intellectual Capital ◽  
Regression Models ◽  
Principal Component ◽  
Critical Factor ◽  
Future Research ◽  
Content Type ◽  
Digital Era ◽  
Structural Capital ◽  
The Impact

PurposeIn the intellectual capital literature, no studies have examined the causal relationship between Italian Fintech companies' performance and intellectual capital, especially the impact of digital industrialization on human capital. This paper aims to fill this gap in measuring human capital efficiency in the Italian Fintech market.Design/methodology/approachThe authors adopt Pulic's model and define the intellectual capital through three components (human capital, structural capital and capital employed) and perform an exploratory analysis of the Italian Fintech companies by using principal component analysis. Then the authors investigate the effects of the intellectual capital and its components on the Italian Fintech companies' performance by using parametric and nonparametric regression models.FindingsResults of regression models reveal that human capital and employed capital are positively related to the companies' performance, except for the structural capital.Research limitations/implicationsThe study focuses on the Italian level, and future research could be extended to different European countries or to the global Fintech market. Moreover, it is advised to explore more components that contribute to intellectual capital measurement inside the companies operating in the 4.0 industrial revolution, such as the innovative capital and the relational capital.Practical implicationsThis study proposes a new vision for managerial procedures to find which features are critical for achieving profitability in this digital era. The study offers interesting reflections on the management decisions for both companies and public decision-makers. Results suggest that, among intellectual capital components, human capital plays a strategic role for the knowledge-intensive companies that are interested in potentiating their performance and competitiveness. Furthermore, this study finds that human capital is critical factor for achieving profitability in this digital era.Social implicationsThe Fintech sector is one that most benefited from the Digital Revolution, and if it is adequately managed, it can bring great benefits in terms of major employment, especially for the young population, and bring major financial inclusiveness all over the world.Originality/valueThis is the first study that examines the Italian Fintech market and analyzes the dependence relationship between companies' performance and intellectual capital components, identifying the role of human capital in a new completely digital sector. The analysis findings are strategic for the business decisions-making process.

Intellectual capital disclosure on Twitter – empirical evidence from the world’s largest companies

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Łukasz Bryl ◽  
Justyna Fijałkowska ◽  
Dominika Hadro
Keyword(s):  
Social Media ◽  
Intellectual Capital ◽  
Recent Literature ◽  
Future Research ◽  
Corporate Disclosure ◽  
Content Type ◽  
Management Philosophy ◽  
Business Units ◽  
Structural Capital ◽  
Practical Implications

Purpose This study aims to examine intellectual capital disclosure (ICD) on Twitter by 60 of the world’s largest companies and explains the main themes communicated to stakeholders. The second objective is to determine which topics provoke most stakeholders’ reactions. Design/methodology/approach The authors perform content analysis on more than 42,000 tweets to examine ICD practices along with the reactions of stakeholders in the form of retweets and “favorites” toward the information disclosed. Findings Intellectual capital (IC) is an important theme in corporate disclosure practices, as more than one-third of the published tweets refer to IC. The world’s largest companies focus on relational capital information, followed by human and structural capital. The main IC themes disclosed were management philosophy, corporate reputation and business partnering. Tweets related to IC are of greater interest to stakeholders than other tweets and provoke more reactions. There is no complete consistency between the topics most intensively disclosed by companies and those that elicit the most vivid responses from the addressees. Practical implications This study offers an understanding of the world’s largest companies’ practices that refer to ICD via social media and has implications for organizations in the creation and use of communication channels when developing a dialogue with stakeholders on topics regarding IC that may lead to better management of IC performance. Originality/value This paper is a response to the call for studies on ICD via social media, which is strongly highlighted in the recent literature concerning future research on IC and until now was almost absent in the field of business units. This research provides in-depth insights into the use of Twitter to disclose IC elements and indicates which fields and topics of this disclosure provoke stakeholders’ reactions, which is a novelty in ICD studies.

Capability versus efficiency: contracting out park and road services in Norway

2016 ◽  
Vol 29 (5) ◽  
pp. 474-487 ◽  
Author(s):  
Merethe Dotterud Leiren ◽  
Andrej Christian Lindholst ◽  
Ingjerd Solfjeld ◽  
Thomas Barfoed Randrup
Keyword(s):  
Local Governments ◽  
Future Research ◽  
Road Maintenance ◽  
Contracting Out ◽  
Content Type ◽  
The Public ◽  
Theoretical Perspectives ◽  
Service Production ◽  
Practical Implications ◽  
Local Road

Purpose – The purpose of this paper is to provide insights into the extent of, rationales for and outcomes of contracting out in the local road and park sectors in Norway. For understanding the use of contracting out in local governments, it highlights the relevance of the capability perspective in organisational literature as an alternative to the standard efficiency perspective. Design/methodology/approach – The paper draws on four expert interviews and survey data gathered from park and road managers in Norwegian municipalities in 2015. Findings – The study suggests that Norwegian municipalities primarily contract out park and road maintenance services when they do not have the capability to perform these services themselves. Cost concerns are also highlighted but of less importance. Moreover, lack of competition renders the use of contracting out as a potentially costly and less satisfying arrangement for organising service delivery. Research limitations/implications – While the scope is limited to one country, Norway, future research may benefit from the theoretical perspectives, which have been used. Practical implications – Policy guidelines should support a flexible use of various arrangements for service provision. Originality/value – The dominating view among proponents of marketisation in the public sector suggests that contracting out to private contractors is undertaken to enhance economic efficiency compared to keeping service production in-house. This study suggests that this is not always the case – even in “most likely” sectors such as park and road maintenance.

scholarly journals Facilities management innovation in public-private collaborations

2015 ◽  
Vol 13 (2) ◽  
pp. 185-203 ◽  
Author(s):  
Giulia Nardelli ◽  
Jesper Ole Jensen ◽  
Susanne Balslev Nielsen
Keyword(s):  
Local Governments ◽  
Future Research ◽  
Facilities Management ◽  
Content Type ◽  
The Public ◽  
Innovation Research ◽  
Collaborative Innovation ◽  
Energy Service ◽  
Goals And Objectives

Purpose – The purpose of this article is to investigate how facilities management (FM) units navigate Energy Service Company (ESCO) collaborations, here defined as examples of public collaborative innovation within the context of FM. The driving motivation is to inform and inspire internal FM units of local institutions on how to navigate and manage collaboration of different, intra- and inter-organisational actors throughout ESCO projects. Design/methodology/approach – A deductive research methodology was applied based on the first ten ESCO projects in Danish municipalities between 2008 and 2012. Findings – A model of FM roles in FM public innovation is proposed. The internal FM unit coordinates between clients and end users by acting as translator and demonstrator and collaborates with the ESCO company to implement the energy renovation (FM processor). Research limitations/implications – The data were collected from a limited sample of ESCO collaborations in Denmark. Future research should thus investigate collaborative innovation in ESCO (and other forms of private–public) collaborations outside of Denmark. Practical implications – Not only should FM units clarify what different stakeholders expect from an ESCO collaboration, but also they should translate stakeholders’ expectations into actual goals and objectives; process them together with the ESCO company; demonstrate their execution to all stakeholders throughout the process, not just when closing the collaboration. Originality/value – This paper contributes to FM innovation research by exploring FM innovation in the public sector and by depicting the coordinating role of local governments’ internal FM units engaging in public–private collaborative innovation.

Opportunities for auditing research: back to our interdisciplinary roots

2017 ◽  
Vol 25 (3) ◽  
pp. 336-350 ◽  
Author(s):  
David Hay
Keyword(s):  
Developing Countries ◽  
Corporate Governance ◽  
Interdisciplinary Research ◽  
Future Research ◽  
Evidence Based ◽  
Content Type ◽  
The Public ◽  
Research Findings ◽  
The Impact ◽  
Practical Implications

Purpose This paper aims to review potential areas for interdisciplinary research in auditing. Approach The paper reflects on the relevance of the findings from auditing research, and discusses an example from medical research. The medical example highlights how unexpected results can lead to surprising research findings. The paper then examines the areas in which further auditing research should be most valuable. Findings Auditing research is generally based on practical problems. It can be qualitative, quantitative, use mixed methods or be interdisciplinary. There are examples of each of these, including interdisciplinary research that has contributed to the auditing literature. The paper describes areas in which future research in auditing is likely to be valuable. These include research in developing countries, smaller entities and other settings that have not been widely researched; research in the public sector, including the impact of armchair auditors; research about the place of auditing in corporate governance; and research about the function of auditing in confirming earlier unaudited announcements. Practical implications Standard setters are becoming more aware of research and more likely to make evidence-based decisions about auditing standards. Originality/value The paper evaluates existing research and provides suggestions for future research.

Knowledge risk management in the public sector: insights into a Swedish municipality

2018 ◽  
Vol 24 (4) ◽  
pp. 717-735 ◽  
Author(s):  
Susanne Durst ◽  
Birgitta Lindvall ◽  
Guido Bruns
Keyword(s):  
Risk Management ◽  
Public Sector ◽  
Local Governments ◽  
Management Practices ◽  
Single Case ◽  
Future Research ◽  
Single Case Study ◽  
Content Type ◽  
The Public

Purpose This study aims to contribute to the understanding of knowledge risk management (KRM) and a range of related knowledge management practices in the public sector through a case study conducted in a Swedish municipality. Design/methodology/approach A single case study was conducted in a Swedish municipality involving two offices. Data were collected through an online survey, group interviews and group exercises involving members of the offices who represented different functions, roles and age groups. Findings The findings underline the need for a systematic approach to KRM for being in a position to continuously deliver the municipality’s products and services, specifically against the knowledge challenges ahead. In addition, the authors identified a number of internal and external factors that are challenging KRM. Research limitations/implications Data were collected from a single case study, to generalize the findings future research should study additional local governments. Practical implications A holistic KRM framework is proposed intended to help managers tackle present and future challenges in the public sector. Originality/value The study contributes to the underdeveloped field of KRM by providing insights into KRM and KRM-related activities found in a Swedish municipality.

Measuring national intellectual capital: a novel approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Duc Hong Vo ◽  
Ngoc Phu Tran
Keyword(s):  
International Comparison ◽  
Intellectual Capital ◽  
Social Issues ◽  
Empirical Studies ◽  
Principal Component ◽  
Extended Period ◽  
Content Type ◽  
Structural Capital ◽  
Novel Approach ◽  
Fit For Purpose

PurposeA very few studies have been conducted to measure a degree of national intellectual capital for selected groups of countries. This paper is conducted to construct a new index of national intellectual capital (INIC) which is simple, quantifiable, relevant and comparable for countries around the globe.Design/methodology/approachThe styudy’s new INIC uses various indicators which are proxies for fundamental aspects of intellectual capital, including (1) human capital, (2) structural capital and (3) relational capital. These indicators are publicly available for many countries. The principal component analysis is utilized to derive the INIC. Various tests have also been conducted to ensure that the new index is appropriate and fit for purpose.FindingsFindings from this paper confirm that the new INIC has a strong correlation of 0.80 with an index developed by Lin et al. (2014) (the LECB index), an advanced INIC to date. The LECB index has been infrequently updated and covered selected countries due to data and information unavailability. In addition, the study’s tests indicate that a high correlation of 0.75 is observed between the study’s index and GDP per capita. The new INIC represents an advancement in relation to its simplicity, quantification, relevance and international comparison across nations.Practical implicationsThe estimates of national intellectual capital using the approach in this study will open a new strand of theoretical and empirical studies in relation to national intellectual capital and other economic and social issues of interests. This novel and innovative approach will provide policymakers with a valuable framework to formulate and implement relevant policies to enhance and improve national intellectual capital.Originality/valueTo the best knowledge of the authors, this is the first study of its type, which is conducted to measure national intellectual capital based on publicly available data. Required data cover an extended period of years and a majority of countries. As such, an INIC will enhance transparency and feasibility for international comparison across countries.

Intellectual capital disclosure: a structured literature review

2017 ◽  
Vol 18 (1) ◽  
pp. 9-28 ◽  
Author(s):  
Benedetta Cuozzo ◽  
John Dumay ◽  
Matteo Palmaccio ◽  
Rosa Lombardi
Keyword(s):  
Literature Review ◽  
Intellectual Capital ◽  
Listed Companies ◽  
Future Research ◽  
Data Set ◽  
Content Type ◽  
General Decline ◽  
The Usa ◽  
Research Stream ◽  
Structured Literature Review

Purpose The purpose of this paper is to provide an up-to-the-minute literature review of intellectual capital disclosure (ICD) to: identify the major themes developed within this research stream; investigate the evolution of the theory; and derive insights to guide future research agendas for the benefit of researchers and ICD users. Design/methodology/approach Research articles from ten relevant journals for the 17-year period between 2000 and 2017 are categorised and analysed in a structured literature review (Massaro et al., 2016) to answer these three research questions. This study adds to a data set established by Guthrie et al. (2012) and presents the results in a consistent and comparable manner across the studies. Findings A lack of significant innovation in the evolution of ICD indicates that this research stream may have been a victim of its own success (Dumay and Guthrie, 2017). Stuck in overview mode, studies continue to fixate on general issues, largely drawing their analysis from the corporate reports of publicly listed companies in Europe. Very few studies examine ICD in the USA and beyond, nor do they drill down to organisational level to examine ICD in practice. Practical implications We academics need to leave our ivory towers and base future research on how organisations, in different contexts, using different languages, harness intangible assets to create value. Without discouraging content analysis from corporate reports, we need to be more innovative in searching for IC from the rich variety of media resources modern corporate communication channels offer, and recognise that, while we are all working towards the same thing, we may not be using the same language to get there. Originality/value Despite extending previous work, this study highlights some of the new insights revealed from ICD research, especially over the last two years. The findings regarding differing use of terminology across continents, a general decline in published research due to lack of interest or new ground to cover, and zero evidence for a “groundswell” of IC disclosures by listed companies should motivate further reading in many researchers.

Managing intellectual capital through a collective intelligence approach

2016 ◽  
Vol 17 (2) ◽  
pp. 298-319 ◽  
Author(s):  
Giustina Secundo ◽  
John Dumay ◽  
Giovanni Schiuma ◽  
Giuseppina Passiante
Keyword(s):  
Public Sector ◽  
Intellectual Capital ◽  
Collective Intelligence ◽  
Future Research ◽  
Fourth Stage ◽  
Underlying Assumption ◽  
Content Type ◽  
The Public ◽  
The University ◽  
Intelligence Approach

Purpose – The purpose of this paper is to provide a new framework for managing intellectual capital (IC) inside a university considering the collective intelligence perspective. Design/methodology/approach – The research method uses the fourth stage of IC research and adopts the collective intelligence approach. The underlying assumption behind the framework is to consider the university as a collective intelligence system in which the tangible and intellectual assets are coordinated towards the achievement of strategic goals. Findings – The conceptual framework for IC management harnesses the power of IC, collectively created by the engagement of multiple stakeholders inside the university network. The main components are the final goal of a university (what); the collective human capital to achieve the goal (who); the processes activated inside the university (how); and finally the motivations behind the achievement of the goal (why). Research limitations/implications – The research is exploratory and the framework offers opportunities for refinement. Future research is needed to verify the application of the framework to other organisations in the public sector intended as collective intelligence systems. A new perspective for managing IC in universities adopting the collective intelligence approach is developed. Contribution to the fourth stage (ecosystem) of IC research is highlighted, expanding the concept of IC value creation beyond the university into wider society. Practical implications – The framework can be used to manage IC strategically in all the systems interpreted as collective intelligence systems in which the role of IC creation from multiple actors is relevant. This makes possible the understanding of how IC helps create value for the society and the region in which the university operates. Originality/value – The originality of the paper is in bringing together issues usually dealt within the literature in separate domains, such as IC management and collective intelligence perspective. The concept of collective intelligence remains an unexplored field in relation to IC management in the public sector. The collective intelligence approach provides a novel contribution to managing IC and is intended to inspire future research.

The present and future of intellectual capital in the healthcare sector

2020 ◽  
Vol 21 (3) ◽  
pp. 357-379 ◽  
Author(s):  
Niccolò Paoloni ◽  
Giorgia Mattei ◽  
Alberto Dello Strologo ◽  
Massimiliano Celli
Keyword(s):  
Human Capital ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Intellectual Capital ◽  
Healthcare Sector ◽  
Future Research ◽  
Relational Capital ◽  
Content Type ◽  
Main Research ◽  
Structural Capital

PurposeThis systematic literature review analyzes and identifies research areas where researchers have already studied the role of intellectual capital (IC) in the healthcare sector. This review also analyzes how they carried out their work to understand future research directions.Design/methodology/approachThe analysis is conducted through a systematic literature review. Therefore, following systematic literature review protocol, it was possible to select 225 papers. An analysis of the content was done to identify the main topics debated and understand what components of IC are the most studied by scholars.FindingsThe authors highlight how the components of IC (human capital, structural capital and relational capital) in the healthcare sector have not been discussed with the same frequency and intensity by researchers. The research shows that there are already widely discussed areas, such as structural capital, while other components of IC have remained on the shadow, such as relational capital. Human capital is the most undiscussed component.Research limitations/implicationsThe manual analysis of the articles can be considered a limitation of this work.Originality/valueThis systematic literature review makes several useful contributions. First, it enables others to replicate scientific research, thanks to its clear and transparent process. Second, it identifies the main areas of research and the main research methods. It enables researchers to identify which issues their work should address and suggests possible areas for future research.

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