scholarly journals Facilities management innovation in public-private collaborations

2015 ◽  
Vol 13 (2) ◽  
pp. 185-203 ◽  
Author(s):  
Giulia Nardelli ◽  
Jesper Ole Jensen ◽  
Susanne Balslev Nielsen

Purpose – The purpose of this article is to investigate how facilities management (FM) units navigate Energy Service Company (ESCO) collaborations, here defined as examples of public collaborative innovation within the context of FM. The driving motivation is to inform and inspire internal FM units of local institutions on how to navigate and manage collaboration of different, intra- and inter-organisational actors throughout ESCO projects. Design/methodology/approach – A deductive research methodology was applied based on the first ten ESCO projects in Danish municipalities between 2008 and 2012. Findings – A model of FM roles in FM public innovation is proposed. The internal FM unit coordinates between clients and end users by acting as translator and demonstrator and collaborates with the ESCO company to implement the energy renovation (FM processor). Research limitations/implications – The data were collected from a limited sample of ESCO collaborations in Denmark. Future research should thus investigate collaborative innovation in ESCO (and other forms of private–public) collaborations outside of Denmark. Practical implications – Not only should FM units clarify what different stakeholders expect from an ESCO collaboration, but also they should translate stakeholders’ expectations into actual goals and objectives; process them together with the ESCO company; demonstrate their execution to all stakeholders throughout the process, not just when closing the collaboration. Originality/value – This paper contributes to FM innovation research by exploring FM innovation in the public sector and by depicting the coordinating role of local governments’ internal FM units engaging in public–private collaborative innovation.

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Alexander Varón Sandoval ◽  
Mónica Bibiana González Calixto ◽  
María del Pilar Ramírez Salazar

Purpose The purpose of this study is to reflect on some actions carried out in Colombia, both at the governmental and organizational levels, that can be considered collaborative innovations and that have emerged within this pandemic context seeking to generate an increase in trust and the awakening of others’ emotions, as well as manifestations or expressions of trust and emotions by the population. Design/methodology/approach Through a qualitative descriptive study, innovation strategies applied by different sectors to address the current situation of preventive isolation are identified, with the subsequent identification of manifestations resulting from the execution of the strategies and analyzes of the implications in terms of emotions and confidence as research constructs. Findings Actions taken by the public administration, instead of generating trust and instilling positive emotions, have generated the opposite and there is evidence of greater acceptance of actions when they come from the general population through strategies that can be assimilated into the application of open collaborative innovation. Originality/value This study raises future research challenges, in addition to the practical implications that it may have in terms of the vision of the role of the state and citizens and the impact of administrative decisions regarding the generation of trust and the presence of positive emotions in a crisis context.


2019 ◽  
Vol 11 (5) ◽  
pp. 963-982
Author(s):  
Yankun Zhou ◽  
Xiaoqiang Zhi ◽  
Huiying Wu ◽  
Yongqing Li

Purpose This paper aims to examine the role of the Chinese People’s Political Consultative Conference (CPPCC), a political advisory body in China, in addressing environmental challenges. Design/methodology/approach This study uses 457 CPPCC environmental proposals across 160 cities for the period of 2013 to 2015 and a mediation effect model to examine the effect of CPPCC environmental proposals on environmental quality. Findings This study shows that CPPCC environmental proposals improve environmental quality; and the relationship between CPPCC environmental proposals and environmental quality is partially mediated by enforcement of environmental laws and regulations only although the proposals positively influence both law enforcement and environmental public budget expenditures. Research limitations/implications Future research may examine how the interaction between the government and other important stakeholders such as non-governmental organizations can help improve environmental quality. In addition, future research may examine whether other policy tools such as pollution tax and fees, environmental subsidies, and emissions trading can play a role in dealing with environmental issues. Practical implications This study provides evidence that supports CPPCC members to take an even more active role in public governance by engaging with both the government and the public. Social implications The CPPCC’s participation in public governance helps the government respond to critical issues more effectively. The government should pay close attention to CPPCC proposals when making public policies. Furthermore, the government probably needs to review its policies in relation to environmental expenditures. Originality/value This study is the first to examine the role of the CPPCC, a political advisory body, in addressing environmental challenges through functioning as a bridge between government and the public, whereas the extant literature has predominantly focused on the role of government, market and the public.


2016 ◽  
Vol 29 (5) ◽  
pp. 474-487 ◽  
Author(s):  
Merethe Dotterud Leiren ◽  
Andrej Christian Lindholst ◽  
Ingjerd Solfjeld ◽  
Thomas Barfoed Randrup

Purpose – The purpose of this paper is to provide insights into the extent of, rationales for and outcomes of contracting out in the local road and park sectors in Norway. For understanding the use of contracting out in local governments, it highlights the relevance of the capability perspective in organisational literature as an alternative to the standard efficiency perspective. Design/methodology/approach – The paper draws on four expert interviews and survey data gathered from park and road managers in Norwegian municipalities in 2015. Findings – The study suggests that Norwegian municipalities primarily contract out park and road maintenance services when they do not have the capability to perform these services themselves. Cost concerns are also highlighted but of less importance. Moreover, lack of competition renders the use of contracting out as a potentially costly and less satisfying arrangement for organising service delivery. Research limitations/implications – While the scope is limited to one country, Norway, future research may benefit from the theoretical perspectives, which have been used. Practical implications – Policy guidelines should support a flexible use of various arrangements for service provision. Originality/value – The dominating view among proponents of marketisation in the public sector suggests that contracting out to private contractors is undertaken to enhance economic efficiency compared to keeping service production in-house. This study suggests that this is not always the case – even in “most likely” sectors such as park and road maintenance.


2016 ◽  
Vol 17 (4) ◽  
pp. 696-713 ◽  
Author(s):  
Francesca Manes Rossi ◽  
Francesca Citro ◽  
Marco Bisogno

Purpose Intellectual capital (IC) is attracting increasing attention from scholars and practitioners in the private sector, while research in the public sector is still in its embryonic stage, especially in regards to local governments. The purpose of this paper is to fill this gap by channelling conceptual and empirical findings from the large body of IC literature. Design/methodology/approach The research investigates IC in action in the local government domain. A survey has been carried out involving both managers and politicians of all Italian local governments (ILGs) with more than 40,000 inhabitants. In order to define the constituents of each IC dimension perceived by ILGs, principal component analysis was used in investigating the results. Findings Results highlights how IC components are perceived in ILGs: human capital is a combination of aptitudes in pursuing target performances, sense of ownership and motivations; relational capital is a combination of values, relationships and acts; structural capital includes procedures and routines supporting the decision-making process, the ability of achieving objectives and handling changes. Research limitations/implications While the research findings are limited due to being based on a survey in a single country, they present opportunities for future research regarding further testing of how IC is perceived in LGs in different context. The conclusion could be beneficial also for standard setters, providing a path to support the IC disclosure by LGs. Originality/value The paper contributes to a narrow strand of research – IC in LGs – adding new knowledge in “IC in action” research stream.


2014 ◽  
Vol 29 (8) ◽  
pp. 674-694 ◽  
Author(s):  
Yi Fei Gong ◽  
Sarah Kim ◽  
Noel Harding

Purpose – The purpose of this paper is to investigate whether accountability pressure and ignorance with regard to the preferences and views of the superior are necessary characteristics of the decision environment to effectively encourage pre-emptive self-criticism and elevate professional scepticism. Auditors continue to be called to account for a perceived lack of professional scepticism in the conduct of their audits. Pre-emptive self-criticism has been proposed as one means by which the level of professional scepticism exercised by auditors may be enhanced. Design/methodology/approach – The role of accountability pressure and knowledge of the superior’s preferences in an experimental setting has been investigated, eliciting self-assessed measures of accountability pressure and manipulating whether the superior’s preferences were known or unknown. Judgements are made in the context of a preliminary analytical review setting. Findings – It was found that greater application of pre-emptive self-criticism is associated with the presence of perceived accountability pressure, but only when the superior’s preferences are not known. Research limitations/implications – Prior research reports that the effectiveness of prompts to be self-critical is limited. Findings suggest that pre-emptive self-criticism may be more effective in elevating professional scepticism than the findings of these studies suggest, and that the absence of an effect may be the result of low levels of accountability pressure in previous research settings. The results of this study imply that future research investigating pre-emptive self-criticism as a means of elevating professional scepticism should incorporate, as is the case in actual audit environments, accountability pressure in the decision setting. Practical implications – Qualified by the need for further research, our study guides audit firms in their efforts to meet the expectations of regulators, oversight bodies, standard setters and the public at large for an elevated level of professional scepticism. Our findings suggest that placing auditors under accountability pressure might assist audit firms in meeting these expectations. Our findings also encourage auditors to exercise caution when making their preferences known to subordinates. Originality/value – Despite its potential to help auditors meet demands for an elevated level of professional scepticism, pre-emptive self-criticism has received very little attention in the audit literature. Moreover, the few studies that have examined pre-emptive self-criticism find that prompts to be self-critical elevate professional scepticism in only limited circumstances. We make an original contribution towards an explanation for these findings, and guide future research by showing that accountability pressure is an important characteristic of the decision environment that should be in place before attempting to elevate professional scepticism through the encouragement of pre-emptive self-criticism.


2018 ◽  
Vol 24 (4) ◽  
pp. 717-735 ◽  
Author(s):  
Susanne Durst ◽  
Birgitta Lindvall ◽  
Guido Bruns

Purpose This study aims to contribute to the understanding of knowledge risk management (KRM) and a range of related knowledge management practices in the public sector through a case study conducted in a Swedish municipality. Design/methodology/approach A single case study was conducted in a Swedish municipality involving two offices. Data were collected through an online survey, group interviews and group exercises involving members of the offices who represented different functions, roles and age groups. Findings The findings underline the need for a systematic approach to KRM for being in a position to continuously deliver the municipality’s products and services, specifically against the knowledge challenges ahead. In addition, the authors identified a number of internal and external factors that are challenging KRM. Research limitations/implications Data were collected from a single case study, to generalize the findings future research should study additional local governments. Practical implications A holistic KRM framework is proposed intended to help managers tackle present and future challenges in the public sector. Originality/value The study contributes to the underdeveloped field of KRM by providing insights into KRM and KRM-related activities found in a Swedish municipality.


2018 ◽  
Vol 14 (4) ◽  
pp. 218-231
Author(s):  
Afsaneh Nahavandi ◽  
Lyn Corbett

Purpose The purpose of this paper is to explore the reasons for and consequences of leaders moving from other sectors to the public arena and provide guidelines for successful transitions to the public sector. Design/methodology/approach The paper relies on a conceptual analysis of leadership theory, critical reasoning and several examples to explore the phenomenon the authors call Leadership Leap (LL). Findings The paper explores the context, antecedents, causes and consequences of LL. The leaders’ self-confidence, ego and hubris are often considered to be the reason for leaping to an unfamiliar sector; however, the causes are much more complex. The authors suggest that in addition to the leaders’ personal characteristics, LL is encouraged by a culture of celebrity, excessive focus on the leaders and a longing for heroes. Ignoring or disregarding the context and overestimating the need for revolutionary change further exacerbate LL. The authors consider conditions for success and suggest areas for future research. Originality/value We are increasingly witnessing leaders who are successful and considered experts in one sector transition into the public sector. Although some are successful, others face obstacles and fail to live up to expectations. The unique characteristics of public leadership, specifically the collective nature of the sector and the crucial role of context and systems, provide a particular challenge for LL in the sector.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zheng Li ◽  
Jun Li ◽  
Jin Chen ◽  
Tsvi Vinig

Purpose This is a special issue of Chinese Management Studies and this study aims to engage with debates on innovation in China and to provide new insights for innovation research in the context of China, seeking to develop a greater understanding of the concept of “innovation with Chinese characteristics”. Design/methodology/approach This study reviews the Chinese innovation management literature in general and the selected papers in this special issue in particular and proposes two new directions for future research. Findings The nine papers that constitute this special issue present research on important aspects of innovation in China, ranging from the effectiveness of government subsidisation for innovation, the impact of fiscal decentralisation on innovation, the role of management behaviour in promoting (or discouraging) innovation and the effects of differing business models on innovation. These papers shed valuable new light on the theory and practice of innovation in China. The papers are discussed in the context of four primary arguments about innovation management in China identified from the broader literature in the field. These relate to the pattern of China’s innovation performance over time, the reasons for its effectiveness, the role of alliances and influences of indigenous factors. It is also shown that management of the internationalisation of innovation and of efficient internal innovation are two important directions for future research on Chinese innovation in an era of de-globalisation. Originality/value The studies presented here provide valuable contributions to theory building in innovation research, as well as some important ideas for directions of future research on innovation in China in the new era of de-globalisation.


2016 ◽  
Vol 54 (2) ◽  
pp. 388-418 ◽  
Author(s):  
Eva Sørensen ◽  
Jacob Torfing

Efforts are intensifying to spur innovation in the public sector, and multiactor collaboration seems to offer a viable strategy for doing so. However, though government actors are relatively keen to involve citizens and civil society actors in the design and implementation of innovative solutions, co-initiation of public innovation is rare. As a result, local governments often fail to tap into the experiences, ideas, and resources of civic actors when identifying and defining problems and challenges that call for innovative solutions. To explore the conditions, process, and impact of co-initiated public innovations in urban spaces, this article analyzes three Danish cases of co-initiation. The empirical cases are described and compared to identify the conditions of co-initiation, describe the different phases in the collaborative process, and assess the various impacts. The article also reflects on the role of institutional design and leadership in facilitating co-initiation of collaborative innovation.


2014 ◽  
Vol 12 (1) ◽  
pp. 18-37 ◽  
Author(s):  
Kym Fraser

Purpose – A major role of facilities management is ensuring the useability, reliability, and safety of the asset being managed. To achieve this management must use a system to control the maintenance function. The purpose of the paper is to identify and describe the various maintenance management models and systems available for facilities managers to consider. Design/methodology/approach – Two comprehensive reviews of the literature were undertaken to categorise the various maintenance management models and identify popular models in practice. Findings – The review identified 37 maintenance management models. From these, four were found to be popular: total productive maintenance (TPM), condition-based maintenance (CBM), reliability-centred maintenance (RCM), and condition monitoring (CM). While many thousands of papers can be found of these four models, the support in the literature for the remaining 33 models is very limited. Research limitations/implications – While providing a sound foundation for future research, the papers findings are based solely on reviewing literature. Practical implications – For facilities managers seeking to expand their knowledge of a particular model or maintenance management systems in general, the paper provides a practical understanding. Originality/value – Papers focused solely on identifying and describing maintenance management models are scarce and this paper makes a concerted attempt to link academic research with management practitioners.


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