Responding to uncertainty in emotion recognition

2019 ◽  
Vol 17 (3) ◽  
pp. 299-303
Author(s):  
Björn Schuller
Keyword(s):  
Emotion Recognition ◽  
Information Provision ◽  
Complete Information ◽  
Automatic Assessment ◽  
Content Type ◽  
Sources Of Uncertainty ◽  
Previous Discussion ◽  
Uncertainty Measurement ◽  
Extended Uncertainty ◽  
Emotion Representation

Purpose Uncertainty is an under-respected issue when it comes to automatic assessment of human emotion by machines. The purpose of this paper is to highlight the existent approaches towards such measurement of uncertainty, and identify further research need. Design/methodology/approach The discussion is based on a literature review. Findings Technical solutions towards measurement of uncertainty in automatic emotion recognition (AER) exist but need to be extended to respect a range of so far underrepresented sources of uncertainty. These then need to be integrated into systems available to general users. Research limitations/implications Not all sources of uncertainty in automatic emotion recognition (AER) including emotion representation and annotation can be touched upon in this communication. Practical implications AER systems shall be enhanced by more meaningful and complete information provision on the uncertainty underlying their estimates. Limitations of their applicability should be communicated to users. Social implications Users of automatic emotion recognition technology will become aware of their limitations, potentially leading to a fairer usage in crucial application context. Originality/value There is no previous discussion including the technical view point on extended uncertainty measurement in automatic emotion recognition.

scholarly journals Informational injustice with respect to change and negative workplace emotions

2015 ◽  
Vol 2 (4) ◽  
pp. 346-369 ◽  
Author(s):  
Dirk De Clercq ◽  
George Saridakis
Keyword(s):  
Design Methodology ◽  
Organizational Context ◽  
Harmful Effect ◽  
Information Provision ◽  
Complete Information ◽  
Probit Analysis ◽  
Employment Relations ◽  
Limited Information ◽  
Content Type ◽  
Practical Implications

Purpose – The purpose of this paper is to examine the hitherto unexplored relationship between employees’ perceptions of informational injustice with respect to change and their negative workplace emotions, as well as how this relationship might be mitigated by structural and relational features of the organizational context. Design/methodology/approach – The paper draws on quantitative data collected through the 2011 Workplace Employment Relations Survey. The hypotheses are tested with ordered probit analysis using random effects. Findings – The findings show that informational injustice enhances the development of negative workplace emotions, yet this effect is attenuated at higher levels of job influence, reward interdependence, trust, and organizational commitment. Research limitations/implications – The findings contribute by identifying several contingencies that attenuate the harmful effect of informational injustice with respect to change on negative workplace emotions. The limitations of the study include the lack of data on change-specific outcomes and the reliance on the same respondents to assess the focal variables. Practical implications – The study suggests that organizations facing the challenge of sharing complete information about internal changes can counter the employee stress that comes with limited information provision by creating appropriate internal environments. Originality/value – The study adds to research on organizational change by providing a better understanding of an unexplored driver of negative workplace emotions (i.e. informational injustice with respect to change) and explicating when such informational injustice is more or less likely to enhance these emotions.

An overview of the current state of interlibrary loans in South Africa

2015 ◽  
Vol 43 (2) ◽  
pp. 76-83
Author(s):  
Jenny Raubenheimer ◽  
John Stephen van Niekerk
Keyword(s):  
South Africa ◽  
South African ◽  
Information Provision ◽  
Literature Study ◽  
Content Type ◽  
Current Trends ◽  
Current State ◽  
Computer Library ◽  
Practical Implications ◽  
Essential Service

Purpose – The purpose of this paper is to review interlending development in South Africa and current trends in interlending. Design/methodology/approach – Literature study and survey. Findings – Interlending is still an essential service in South Africa. Interlending systems must be used effectively to ensure rapid delivery of requested interlibrary loans. There is a significant use of WorldShare ILL, but there is a scope for substantial development. Research limitations/implications – This is not a comprehensive study but focusses on current interlending activities at some of the larger South African academic and special libraries and the use of Online Computer Library Centre systems. Practical implications – The paper provides some historical information and the extent of current interlending and systems used. Social implications – The paper gives an indication of the value of interlending in South Africa and its contribution to information provision. Originality/value – The paper provides a snapshot of interlending in South Africa and areas for development.

Providing high-quality fundamental care for patients with acute abdominal pain

2019 ◽  
Vol 33 (1) ◽  
pp. 110-123 ◽  
Author(s):  
Rebecca Feo ◽  
Frank Donnelly ◽  
Åsa Muntlin Athlin ◽  
Eva Jangland
Keyword(s):  
Abdominal Pain ◽  
Acute Care ◽  
Health Professionals ◽  
Acute Abdominal Pain ◽  
Care Delivery ◽  
Information Provision ◽  
Caring Relationships ◽  
Content Type ◽  
Group Experiences ◽  
Patient Relationships

Purpose Globally, acute abdominal pain (AAP) is one of the most common reasons for emergency admissions, yet little is known about how this patient group experiences the delivery of fundamental care across the acute care delivery chain. The purpose of this paper is to describe how patients with AAP experienced fundamental care across their acute care presentation, and to explicate the health professional behaviours, reported by patients, that contributed to their positive experiences. Design/methodology/approach A qualitative descriptive study, using repeated reflective interviews, was analysed thematically (n=10 patients). Findings Two themes were identified: developing genuine, caring relationships with health professionals and being informed about one’s care. Patients reported that health professionals established genuine professional–patient relationships despite the busy care environment but perceived this environment as impeding information-provision. Patients were typically accepting of a lack of information, whereas poor professional–patient relationships were seen as inexcusable. Practical implications To provide positive fundamental care experiences for patients with AAP, health professionals should establish caring relationships with patients, such as by using humour, being attentive, and acknowledging patients’ physical pain and emotional distress; and should inform patients about their care, including allowing patients to ask questions and taking time to answer those questions. Originality/value This is the first Australian study to explore the experiences of patients with AAP across the acute care delivery chain, using a novel method of repeated interviews, and to demonstrate how fundamental care can be delivered, in clinical practice, to ensure positive patient experiences.

Online information retrieval behaviour and economics of attention

2015 ◽  
Vol 39 (6) ◽  
pp. 779-794 ◽  
Author(s):  
Mustafa Utku Özmen
Keyword(s):  
Information Retrieval ◽  
Information Provision ◽  
General Information ◽  
Survival Duration ◽  
Online Information ◽  
Data Set ◽  
Content Type ◽  
Factors Affecting ◽  
Quasi Experimental ◽  
Information Providers

Purpose – The purpose of this paper is to analyse users’ attitudes towards online information retrieval and processing. The aim is to identify the characteristics of information that better capture the attention of the users and to provide evidence for the information retrieval behaviour of the users by studying online photo archives as information units. Design/methodology/approach – The paper analyses a unique quasi-experimental data of photo archive access counts collected by the author from an online newspaper. In addition to access counts of each photo in 500 randomly chosen photo galleries, characteristics of the photo galleries are also recorded. Survival (duration) analysis is used in order to analyse the factors affecting the share of the photo gallery viewed by a certain proportion of the initial number of viewers. Findings – The results of the survival analysis indicate that users are impatient in case of longer photo galleries; they lose attention faster and stop viewing earlier when gallery length is uncertain; they are attracted by keywords and initial presentation and they give more credit to specific rather than general information categories. Practical implications – Results of the study offer applicable implications for information providers, especially on the online domain. In order to attract more attention, entities can engage in targeted information provision by taking into account people’s attitude towards information retrieval and processing as presented in this paper. Originality/value – This paper uses a unique data set in a quasi-experimental setting in order to identify the characteristics of online information that users are attracted to.

Optimizing transparency for users in social networking sites

Info ◽  
2014 ◽  
Vol 16 (6) ◽  
pp. 8-23 ◽  
Author(s):  
Ellen Wauters ◽  
Verónica Donoso ◽  
Eva Lievens
Keyword(s):  
Social Networking ◽  
Social Networking Sites ◽  
Design Methodology ◽  
Information Provision ◽  
Visual Design ◽  
Cognitive Differences ◽  
Content Type ◽  
Legal Documents ◽  
Types Of Information ◽  
Insight Into

Purpose – This article aims to reflect on possible ways to optimise current ways to deliver information provision to make it more transparent to users. In particular, this article will refer to the benefits (and challenges) of using more user-centred approaches to inform users in a more transparent way. Design/methodology/approach – In this paper we analyse individual, as well as contextual factors (e.g. cognitive differences, time constraints, specific features of social networking sites [SNS] platforms) which may have an impact on the way users deal with Terms of Use, privacy policies and other types of information provision typically made available on SNS platforms. In addition, possible ways of improving current practices in the field are discussed. In particular, the benefits (and challenges) of a user-centred approach have been referred to when it comes to informing users in a way that is more meaningful to them. Finally, it is discussed how user-centred approaches can act as mechanisms to increase transparency in SNS environments and how (alternative) forms of regulation could benefit from such an approach. Findings – The authors believe that it is necessary to start focussing on users/consumers’ needs, expectations and values to develop visualisation tools that can help make law (more) meaningful to users/consumers by giving them a better insight into their rights and obligations and by guiding them in making truly informed decisions regarding their online choices and behaviour. Originality/value – By looking at different techniques such as visual design and the timing of information, the article contributes to the discussion on how people can be made more aware of legal documents and actually read them.

Stakeholder participation in Lopburi Old Town conservation master plan

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tritsana Sorat ◽  
Nug-Rob Rawangkarn ◽  
Wee Rawang ◽  
Kanang Kantamaturapoj
Keyword(s):  
Decision Making ◽  
Public Participation ◽  
Stakeholder Participation ◽  
Policy Decision ◽  
Information Provision ◽  
Evaluation Framework ◽  
Master Plan ◽  
Community Members ◽  
Content Type ◽  
Flexible Form

PurposeThis study aims to evaluate the meaningful public participation in activities relating to the master plan development and, at the same time, propose some recommendations for improvement.Design/methodology/approachThe study was carried out with in-depth interviews of 35 key-informants selected from various stakeholder groups involving in public participation activities. The evaluation frameworks for meaningful participation were developed from various scholars.FindingsThe evaluation showed that the public hearings partially met the criteria of information provision and representativeness. However, there are rooms for improvement on participation in decision-making process, social learning and influence over policy decision-making. Therefore, this study proposes two recommendations. First, more flexible form of public participation is needed to enable discussions among various groups of stakeholders. Second, the organizer should communicate with stakeholders about how their opinions influence the final master plan in order to create sense of belonging among community members.Originality/valueThis research developed the evaluation framework for public participation in old town conservation master plan in developing country.

Patient satisfaction with perioperative nursing care in a tertiary hospital in Ghana

2020 ◽  
Vol 33 (6) ◽  
pp. 463-475
Author(s):  
Priscilla Anaba ◽  
Emmanuel Anongeba Anaba ◽  
Aaron Asibi Abuosi
Keyword(s):  
Patient Satisfaction ◽  
Nursing Care ◽  
Information Provision ◽  
Tertiary Hospital ◽  
Cross Sectional Study ◽  
Patient Relationship ◽  
Cross Sectional ◽  
Content Type ◽  
Surgical Department ◽  
Perioperative Nursing

PurposePromoting patient satisfaction is crucial for healthcare quality improvement. However, literature on patient satisfaction with nursing care in Ghana is limited. The aim of this study was to assess patient satisfaction with perioperative nursing care in Korle-Bu Teaching Hospital, the largest tertiary hospital in Ghana.Design/methodology/approachThe study was a cross-sectional study. A sample of one hundred (n = 100) in-patients in the surgical department were interviewed. Statistical Package for Social Science (SPSS), version 22, was used to analyze the data. The results were presented using univariate, bivariate and multivariate analyses.FindingsIt was found that majority of the respondents were males (53%), employed (56%) and insured (85%). It was also found that eight in ten respondents were satisfied with the perioperative nursing care. Overall patient satisfaction with perioperative nursing care was significantly associated with information provision (p < 0.001), nurse–patient relationship (p < 0.001), fear and concern (p < 0.05) and discomfort and need (p < 0.05). At the multivariate level, overall patient satisfaction was significantly influenced by nurse–patient relationship (β = 0.430, p = 0.002).Originality/valueThere is limited literature on nursing care in surgical departments and rarely are patients' views considered in assessing quality of perioperative care, especially in Low- and Middle- Income Countries (LMICs). This study is a modest contribution to the literature on patient satisfaction with perioperative nursing care in Ghana.

scholarly journals Stock return and financial performance as moderation variable in influence of good corporate governance towards corporate value

2019 ◽  
Vol 4 (1) ◽  
pp. 18-34 ◽  
Author(s):  
Suhadak Suhadak ◽  
Kurniaty Kurniaty ◽  
Siti Ragil Handayani ◽  
Sri Mangesti Rahayu
Keyword(s):  
Corporate Governance ◽  
Financial Performance ◽  
Stock Price ◽  
Stock Return ◽  
Stock Exchange ◽  
Complete Information ◽  
Company Performance ◽  
Corporate Value ◽  
Content Type ◽  
Good Corporate Governance

Purpose The purpose of this paper is to evaluate how much influence good corporate governance (GCG) has on corporate value, as well as moderating effect of stock return and financial performance on the influence of GCG on corporate value. Design/methodology/approach This study was an explanatory study. The unit of analysis was the companies listed in LQ45 in Indonesian Stock Exchange and the sources of data were ICMD, annual report and financial reports of the companies. Indonesian Stock Exchange was selected as the setting of the study since Indonesian Stock Exchange is one of trading places for various types of companies in Indonesia, and it provides complete information on company’s financial data and stock price. The population was 84 companies listed in LQ45 in Indonesian Stock Exchange between 2010 and 2016. Findings The higher GCG, independent commissioners proportion, institutional managerial and public ownerships resulted in higher corporate value. MBE and PER stock return is a moderating variable in the influence of GCG on corporate value. Financial performance is moderating variable in the influence of GCG on corporate value. Originality/value Based on the previous studies, it may be concluded that there is a gap between the influence of GCG on corporate value and the influence of stock return on financial performance, and moderating variable is needed to evaluate the influence of GCG on company performance, more particularly stock return and financial performance. This discrepancy creates opportunity for conducting an in-depth study on those variables. Its novelty is correlation between stock return and financial performance as moderation. Previous studies used these as mediating variables. This study is going to generate different finding as it is conducted in different setting (country where this study is conducted), type of industry, research period and using different method of analysis.

scholarly journals Friends and fellow travelers: comparative influence of review sites and friends on hotel choice

2015 ◽  
Vol 6 (2) ◽  
pp. 127-144 ◽  
Author(s):  
Andrew Duffy
Keyword(s):  
Word Of Mouth ◽  
Information Source ◽  
Complete Information ◽  
Customer Engagement ◽  
Structured Interviews ◽  
Content Type ◽  
Special Occasion ◽  
Credible Information ◽  
The Individual ◽  
Hotel Managers

Purpose – This paper aims to examine when travelers are more influenced by friends (word-of-mouth [WOM]) with limited knowledge of hotels but an understanding of the traveler, and when by review sites (electronic word-of-mouth [eWOM]) which have immense experience of hotels but cannot know the individual traveler. Sites such as TripAdvisor® offer millions of reviews, and travelers often reduce that to a manageable amount by focusing on reviews by writers who show homophily, i.e. are similar to them in terms of travel interests. These sites represent a form of eWOM recommendation; what is not clear is how much they replace or augment traditional WOM. Design/methodology/approach – Dual-method content analysis of semi-structured interviews with a heterogeneous purposive sample of regular users of TripAdvisor (N = 30), followed by a survey of TripAdvisor users (N = 237). Findings – Friends were considered the most credible information source, although friends showing greater homophily were more valued than others. However, in some circumstances, subjects found eWOM more credible: when they wanted greater certainty in their hotel choice, so complete information was important; when the hotel was for a special occasion or special people; and for feelings of empowerment. Most subjects compared all sources rather than relying on one. Originality/value – This study reminds hotel managers that while eWOM is accessible and analyzable, it may not fully represent guests’ opinions; hotels’ marketing strategy should balance it with other recommendation networks. As guests compare sources, consistency in all forms of customer engagement is also essential.

scholarly journals The transition of small Spanish wineries toward multi-channel distribution

2019 ◽  
Vol 32 (1) ◽  
pp. 139-158 ◽  
Author(s):  
Haydeé Calderón ◽  
Teresa Fayos ◽  
Marta Frasquet
Keyword(s):  
Distribution System ◽  
Distribution Systems ◽  
Qualitative Methodology ◽  
Small And Medium Enterprises ◽  
Complete Information ◽  
Computer Assisted ◽  
Content Type ◽  
Channel Distribution ◽  
Channel Integration ◽  
Exploitation And Exploration

Purpose This paper aims to analyses the development of exploitation and exploration capabilities, and the role of ambidexterity, in the evolution of small Spanish wineries toward multi-channel distribution systems. Design/methodology/approach A qualitative methodology based on the analyses of multiple cases supported by a computer assisted qualitative data analysis software with an abductive approach was used to study the relationship between ambidexterity and the multi-channel integration of six wineries. Findings Companies with more advanced multi-channel distribution systems have more developed ambidexterity capabilities. This ambidexterity stems fundamentally from the ability to simultaneously maintain relations with distributors and innovate and search for creative ways to satisfy new customers. Research limitations/implications The research is based on insights from companies based in Spain. Practical implications Spanish small and medium enterprises in the sector are in an underdeveloped phase of multi-channel integration. To be successful in this process, these companies must combine exploitation and exploration capabilities. Social implications If the company is able to develop an integrated multi-channel distribution system leading to an omnichannel system, consumers will benefit from it, getting complete information at each specific stage of shopping. Originality/value This study provides the first description in academic literature of the usefulness of the concept of ambidexterity as a dynamic capability to explain the degree of development and multi-channel integration.

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