Responsible research and innovation key performance indicators in industry

2018 ◽  
Vol 16 (2) ◽  
pp. 214-234 ◽  
Author(s):  
Emad Yaghmaei
Keyword(s):  
Performance Indicators ◽  
Design Methodology ◽  
Performance Indicator ◽  
Key Performance Indicators ◽  
Responsible Research And Innovation ◽  
Key Performance Indicator ◽  
Content Type ◽  
Research And Innovation ◽  
A Company ◽  
Responsible Research

Purpose Responsible research and innovation (RRI) is taking a role in assisting all types of stakeholders, including industry members, in moving their research and innovation (R&I) initiatives to tackle grand challenges. The literature on RRI, however, focuses little on how industry can implement RRI principles. To solve this gap, the purpose of this study is to construct a conceptual framework for managing and assessing RRI principles in the industry. Design/methodology/approach Qualitative research was used to build the RRI key performance indicator list; 30 interviews were conducted to design a framework which was pilot tested in a company to identify how to align technology outcomes to the values, needs and expectations of the society. Findings This study depicts five successive RRI implementation levels and exhibits RRI key performance indicators. Drawing on extant models, this study develops RRI levels and indicators to discuss why industry should become engaged in RRI, how it can embed RRI principles into R&I processes and how RRI indicators can be managed systematically. Originality/value The connection between RRI key performance indicators and RRI levels determines how industry can integrate principles and methodologies of RRI into R&I processes. The model in the study shows how companies move from one RRI stage to another and this study aims to exhibit an ideal stage of RRI for industry.

scholarly journals Key Performance Indicators Of Public Universities Based On Quality Assessment Criteria In Thailand

2011 ◽  
Vol 4 (9) ◽  
pp. 9 ◽  
Author(s):  
Kritsana Sukboonyasatit ◽  
Chaiwit Thanapaisarn ◽  
Lampang Manmar
Keyword(s):  
Quality Assessment ◽  
Performance Indicators ◽  
Public Universities ◽  
Performance Indicator ◽  
Key Performance Indicators ◽  
Public University ◽  
Key Performance Indicator ◽  
The Public ◽  
Corporate Goals ◽  
Strategic Context

The research objective was to develop public universities key performance indicators. Qualitative research and interviews were employed with each public universitys senior executive and quality assessors. The sample group was selected by the office of the public sector development commission and Thailands public universities can be separated into three groups based on their quality assessment score: 1) the high scoring group, 2) the moderate scoring group, and 3) the low scoring group. The results showed that the high scoring group had set a clear strategic context such as vision, mission, core values and corporate goals. In the case of the moderate scoring group it was found that some sections of the strategic context, such as the vision and mission, had already been defined, but corporate goals were yet to be determined. The strategic context was not clear and remained inactive for the low scoring group. In additional, each public university should establish two different sets of key performance indicators; first, a common key performance indicator which is aligned with the public university mission to enhance macro education, and which can be separated by five assessment perspectives as follows: 1) to produce graduates, 2) to promote and expand the universitys research, 3) to provide academic services, 4) to preserve and promote the arts, culture and heritage, and 5) to manage the university. The second specific key performance indicator should be aligned with the universitys strategic context, especially its vision and goals.

Conversation skills training for people with autism through virtual reality: using responsible research and innovation approach

2019 ◽  
Vol 6 (1) ◽  
pp. 3-16 ◽  
Author(s):  
Yurgos Politis ◽  
Connie Sung ◽  
Lizbeth Goodman ◽  
Michael Leahy
Keyword(s):  
Virtual Reality ◽  
Participatory Design ◽  
Skills Training ◽  
Autism Spectrum ◽  
Responsible Research And Innovation ◽  
Content Type ◽  
Baseline Design ◽  
Conversation Skills ◽  
Research And Innovation ◽  
Responsible Research

PurposeUsers’ role in co-designing products has changed: from influencing outcomes to influencing development/design; from standardizing to customising products/outcomes; from participating to engaging designers/developers. Although this participatory design (PD) approach makes users’ role more prominent it has been under-utilised for the technological development of products for people with neurodevelopmental disabilities (NDD). The purpose of this paper is to present a responsible research and innovation example, in conversation skills training for people with autism, using virtual reality (VR).Design/methodology/approachThe PD approach was adopted during the iterative development of the virtual world and training materials. Multiple baseline design was utilised consisting of three participants on the mild/moderate end of the autism spectrum. Participants joined 15–16 sessions over four phases of structured conversations, delivered both face-to-face and virtually.FindingsThe feedback sessions revealed that the participants felt VR has the potential in providing training for people with autism spectrum disorders. Moreover, they thought delivering the training in three formats could enhance their learning, since PowerPoints, videos and chatbot would represent teaching, showing and practicing, respectively.Social implicationsPD promotes a “one-size-fits-one approach”, cultivating agile, inclusive, responsive design approaches for people with NDDs, so that outcome meets their needs and preferences, while VR training allows for a wider implementation, benefiting a wider range of learners.Originality/valueThe RRI approach increases the inclusion of people with disabilities in the decision-making process through dialogue with “experts”, making their role more visible, fostering an ethical and sustainable innovation process, leading to more desirable outcomes.

scholarly journals PERANCANGAN KEY PERFORMANCE INDICATORS KINERJA SUPPLY CHAIN PT. XYZ DENGAN PENDEKATAN BALANCED SCORECARD

2018 ◽  
Vol 5 (1) ◽  
Author(s):  
Joko Hardono
Keyword(s):  
Supply Chain ◽  
Balanced Scorecard ◽  
Analytical Hierarchy Process ◽  
Performance Indicators ◽  
Performance Indicator ◽  
Key Performance Indicators ◽  
Key Performance Indicator ◽  
Hierarchy Process

Pengukuran kinerja Supply Chain PT. XYZ hanya melihat dari produktivitas perusahaan. Produktivitas hanya mampu mengukur kinerja proses internal, pada proses internal dalam satu hubungan rantai pasok. Perusahaan perlu merancang model pengukuran kinerja supply chain secara keseluruhan dan terintegrasi dalam suatu hubungan kausal, mulai dari pemasok, proses internal kepada pelanggan, untuk mengetahui efektivitas perusahaan rantai pasokan. balanced scorecard memenuhi perspektif yang diperlukan. Model balanced scorecard digunakan sebagai kerangka kerja untuk merancang Key Performance Indicator (KPI) dari kinerja supply chain PT. XYZ. KPI adalah desain berdasarkan 4 perspektif, yaitu: proses internal, pelanggan, pembelajaran dan pertumbuhan dan perspektif keuangan. Pembobotan untuk menentukan prioritas antara perspektif dan KPI dilakukan dengan menggunakan Analytical Hierarchy Process (AHP). Hasil dari analisis dihasilkan 20 KPI. perspektif proses internal yang berisi 9 KPI dengan berat total 21,0%, perspektif pelanggan berisi 6 KPI dengan berat total 42,6%, Belajar dan perspektif pertumbuhan berisi 4 KPI dengan berat total 17,5%, perspektif Pemegang Saham mengandung 1 KPI dengan total berat 19,0. Kata kunci: Key Performance Indicator, Supply Chain, Balanced Scorecard, Analytical Hierarchy proceses

Engaging employees beyond the office freebies

2017 ◽  
Vol 16 (3) ◽  
pp. 112-116
Author(s):  
Sue Eaglebarger
Keyword(s):  
Employee Engagement ◽  
Design Methodology ◽  
Performance Indicator ◽  
Management Practice ◽  
Meaningful Work ◽  
Behavioral Model ◽  
Key Performance Indicator ◽  
Content Type ◽  
Engagement Strategies ◽  
Internal Communications

Purpose The purpose of this paper is to focus on the key roles played by both human resources and internal communications in developing, implementing and measuring employee engagement strategies and activities. Although the management practice has been widespread since the early 2000s, many are still confused or skeptical of engagement. Design/methodology/approach This paper aims to define engagement and its importance with regard to attracting and keeping top talent, highlighting Aon Hewitt’s behavioral model and Gallup’s research. Findings Recognizing that employee engagement is a key performance indicator, this paper highlights how Lawson Products is creating growth and sustainability with its number-one asset, employees. Originality/value By considering the opportunities Lawson Products is providing for its employees to do meaningful work, to learn, to be involved without being micromanaged and to make an impact, readers will take away proven ideas to draw and engage today’s top talent.

scholarly journals Identification and Ranking of Key Performance Indicators in Building Construction Projects in Kenya

2021 ◽  
Vol 11 (1) ◽  
pp. 6668-6673
Author(s):  
M. Mbugua ◽  
P. O. Ajwang' ◽  
M. Winja
Keyword(s):  
Performance Indicators ◽  
Environmental Performance ◽  
Construction Projects ◽  
Performance Indicator ◽  
Key Performance Indicators ◽  
Building Construction ◽  
Relative Importance ◽  
Key Performance Indicator ◽  
Analytical Hierarchical Process ◽  
Pair Wise Comparison

Building construction projects suffer from many dangers such as cost and time overruns. A major reason for the failure of such projects is the lack of measurements of the construction performance. There is usually a disparity of judgment among the stakeholders when it comes to the perception of failure and success of a building construction project because it is based on personal indices. The aim of this study is to identify and rank the key performance indicators in their relative importance as a way to assist in building construction performance. A thorough literature review was conducted and 10 key performance indicators were identified. A questionnaire survey and interviews were used to collect data and the results were analyzed using the analytical hierarchical process, pair-wise comparison. As a result, the highest prioritized key performance indicator was safety, followed by time effectiveness and client satisfaction. The least prioritized key performance indicator was the environmental performance. The results of this paper may serve as a guideline in improving building construction projects.

scholarly journals ANALISIS PENGARUH KEY PERFORMANCE INDICATOR, PENETAPAN TARGET PAJAK, DAN JOB GRADE SYSTEM TERHADAP KINERJA KARYAWAN KPP PRATAMA KEBUMEN

1970 ◽  
Vol 7 (1) ◽  
Author(s):  
Gunarso Wiwoho
Keyword(s):  
Hypothesis Testing ◽  
Multiple Regression ◽  
Performance Indicators ◽  
Quantitative Methods ◽  
Performance Indicator ◽  
Employee Performance ◽  
Key Performance Indicators ◽  
Grade System ◽  
Clear Understanding ◽  
Key Performance Indicator

The management performance is a process of ongoing communication which involves building hope and clear understanding of work functions that expect to be done by employees and how they give contribution to organizational goals. Employee performance in any organization is always running fluctuatively. It needs requiring the performance growth including in The tax Servicing Office (LTO) Pratama that influenced by the application of ‘key performance indicators, attention toward the tax decision and job grade system (system peningkatan pekerjaan) which has long been applied in the KPP Pratama Kebumen. The existence of this is the writer background to do the research titled ‘The Effect Analysis of ‘Key Performance Indicators, Tax Target Decision and Job Grade System toward The Employee Performance at The Tax Servicing office (Kantor Pelayanan Pajak (KPP)) Pratama Kebumen’ The respondents were 30 employees who work at KPP Pratama Kebumen. The research uses descriptive method and quantitative analysis by SPSS 16:00. By quantitative methods, It tested by validity, reliability, the assumptions of classical testing, the analysis of multiple regression, hypothesis testing by using the test ‘t’ or test ‘f’. The hypothesis testing of the test ‘t’ shows that all variables have a significant effect on the performance except for the variable application of key performance indicators. Whereas the test ‘f’ results that the application of key performance indicator, tax target decision and job grade systems that have a significant effect to the employee performance of KPP Pratama Kebumen. Key words: the application of key performance indicators, tax target decision, job grade system, employee performance, multiple regression.

scholarly journals THE ROLE OF KEY PERFORMANCE INDICATORS (KPI) IN BANKING ACTIVITIES

2019 ◽  
Vol 8 (4) ◽  
Author(s):  
Adel A. Daryakin ◽  
Alexey A. Sklyarov ◽  
Konstantin A. Khasanov
Keyword(s):  
Mathematical Modeling ◽  
Performance Indicators ◽  
Performance Indicator ◽  
Key Performance Indicators ◽  
Key Performance Indicator ◽  
Independent Variables ◽  
Banking Activity ◽  
Expert Commentary

The article shows the importance of key performance indicators in banking activities, the factors that determine the key performance indicators, the reasons for choosing a specific key performance indicator and the correct use of key performance indicators. The analysis of key performance indicators used in banking activities was carried out. The general classification of key performance indicators most often used in banking activity is given. Comparative analysis of the listed credit organizations on the main banking key performance indicators were carried out. To assess the effectiveness of credit institutions, economic and mathematical modeling is presented. The resulting factor of the model is the bank multiplier, and the independent variables are the most frequently used in the banking activity key performance indicators. Based on the economic and mathematical modeling, the forecasted values are computed, calculated as a trend over the last two years for all independent variables and a bank multiplier. The expert commentary is drawn from the prediction measures of the independent variables for the last two years. In addition, the article lists the reasons for the fall in the bank multiplier among the listed credit organizations

scholarly journals The state of the responsible research and innovation programme

2019 ◽  
Vol 17 (2) ◽  
pp. 145-166
Author(s):  
George Inyila Ogoh ◽  
N. Ben Fairweather
Keyword(s):  
Intellectual Property ◽  
Ethical Issues ◽  
Social Science Research ◽  
Research Process ◽  
Responsible Research And Innovation ◽  
Content Type ◽  
Ethical Implications ◽  
Research And Innovation ◽  
Horizon Scanning ◽  
Responsible Research

Purpose Many of the ethical issues of additive manufacturing (AM) are not well known or understood, and there remains a policy vacuum that needs to be addressed. This paper aims to describe an approach that has been applied successfully to other emerging technologies, referred to as the responsible research and innovation (RRI) framework programme. A case is then made for the application of this approach in the AM industry with an illustration of how it might be used. Design/methodology/approach The research uses an RRI approach referred to as AREA, an acronym for Anticipate, Reflect, Engage and Act, to assess the ethical implications of AM. For the anticipation phase, horizon scanning was done to explore the ethical issues of AM based on extant literature, while reflective analysis was carried out all through the work to reflect on the data being collected and the research process. The engage phase involved interviews with five participants from small- and medium-sized enterprises (SMEs) involved in 3D printing. Findings The findings indicate that although AM appears to pose a threat to intellectual property rights, many in the industry do not care about this issue. As AM becomes mainstream, intellectual property will likely become a big problem. Also, very little is known about the health impacts of AM. This study shows that AM can be hazardous. Research limitations/implications Only users at SME level were sampled. Other researchers might test the usefulness of AREA at the enterprise level. Practical implications The research demonstrates how the AREA framework may be useful in information systems and social science research by enabling a more anticipatory and reflective research process. Originality/value The paper responds to the need for a novel approach to identifying ethical issues of AM.

Memorable projects and aesthetic experiences in an industrial R&D lab

2017 ◽  
Vol 12 (3) ◽  
pp. 285-301
Author(s):  
Ioana Ocnarescu ◽  
Carole Bouchard
Keyword(s):  
Performance Indicators ◽  
Design Methodology ◽  
Content Type ◽  
Aesthetic Experiences ◽  
Research And Innovation ◽  
Innovation Culture ◽  
Key Dimensions ◽  
The Aesthetic ◽  
Practical Implications

Purpose The purpose of this paper is to show the mechanism of aesthetic experiences of work in a research and innovation context – an R&D laboratory of a multinational communications and information technology company. Analysing memorable projects of this laboratory through the lenses of aesthetics is a useful way to understand organizational and innovation culture and the quality of life of researchers and innovators. Design/methodology/approach An exploratory study focusing on memorable projects of 31 researchers who worked on 70 projects during four years was conducted. The data analysis is based on the grounded theory. Findings The study reveals six key dimensions that describe the dimensions of R&D researchers’ aesthetic experiences: perceptive, emotional, intellectual, communicative, collective and organizational. These dimensions are closely related and support an innovation culture in an R&D environment. Research limitations/implications The aesthetic dimensions have to be correlated to innovation performance indicators to better understand which aspects are the most relevant for innovation. Practical implications The paper proposes first examples of implications for the industry to foster an innovation culture through aesthetic experiences. Originality/value No study has been done on aesthetic experiences in an R&D environment.

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