Exploiting organisational vulnerabilities as dark knowledge: conceptual development from organisational fraud cases

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sigi Goode ◽  
David Lacey
Keyword(s):  
Knowledge Management ◽  
Design Methodology ◽  
Conceptual Development ◽  
Asia Pacific ◽  
Study Analysis ◽  
Structured Interviews ◽  
Content Type ◽  
Case Study Analysis ◽  
Knowledge Type

Purpose This paper aims to assert that knowledge of organisational weaknesses, vulnerabilities and compromise points (here termed “dark knowledge”), is just as critical to organisational integrity and hence, must also be managed in a conventional knowledge management sense. However, such dark knowledge is typically difficult to identify and accordingly, few studies have attempted to conceptualise this view. Design/methodology/approach Using a background of fraud diamond theory, the authors examine this dark knowledge using a case study analysis of fraud at a large Asia-Pacific telecommunications provider. Semi-structured interviews were also conducted with the firm’s fraud unit. Findings The authors identify six components of dark knowledge, being artefactual knowledge, consequential knowledge, knowledge of opportunity, knowledge of experimentality, knowledge of identity and action and knowledge of alternativity. Originality/value To the best of the authors’ knowledge, this is the first paper to identify a knowledge type based on organisational compromises and vulnerabilities. The paper shows that accounts of organisational weakness can yet provide knowledge insights.

scholarly journals Adaptations in traditional courtyard houses in Baghdad, Iraq

2017 ◽  
Vol 35 (4) ◽  
pp. 348-363 ◽  
Author(s):  
Rand H.M. Agha ◽  
John M. Kamara
Keyword(s):  
Design Methodology ◽  
Full Range ◽  
Physical Structure ◽  
Structured Interviews ◽  
Content Type ◽  
Case Study Analysis ◽  
Physical Spaces ◽  
Adaptation Model

Purpose The purpose of this paper is to investigate the adaptations that have been made to traditional courtyard houses (TCHs) in Baghdad, Iraq. The aim is to develop an understanding of various factors in the adaptation of these buildings to suit contemporary lifestyles, which will contribute to the wider field of building adaptability. Design/methodology/approach Empirical evidence was collected through case studies of 12 TCHs in the Al-Kadhimiya area of Baghdad, which involved a physical survey of buildings and semi-structured interviews with 24 occupants. Findings Case study analysis show that building adaptability involves both a change to physical spaces and also to lifestyles; with the latter being more likely when there are limitations in how much change can be made to the physical structure. Research limitations/implications The focus of this research is mainly on users’ adaptation of spaces and therefore does not consider the full range of stakeholders involved in the adaptation process. The findings also only apply to the cases considered and may not be applicable to other house types or locations. Originality/value Studies on building adaptability mostly focus on the ease of change to the building fabric, although the role of users is acknowledged. This study provides insights into the complexity and variety of changes that users can make, which are influenced by lifestyles and driven by the need for comfort. These insights are represented in an adaptation model, which can serve as a basis for further research.

Framing the role of higher education in sustainable development: a case study analysis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Suzanna Elmassah ◽  
Marwa Biltagy ◽  
Doaa Gamal
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Educational Leaders ◽  
Primary Data ◽  
Study Analysis ◽  
Structured Interviews ◽  
Content Type ◽  
Case Study Analysis

Purpose Higher education institutions (HEIs) should play a fundamental role in achieving the international 2030 sustainable development (SD) agenda. Quality education is the fourth of the sustainable development goals (SDGs), and one of the targets related to this is to ensure that by 2030 all learners acquire the knowledge and skills needed to promote SD. Therefore, the SDGs provide a motive for HEIs to integrate SD concepts into their day-to-day practices. This study aims to introduce a framework for HEIs’ sustainable development assessment. Such a framework guides HEIs and educational leaders to support their countries’ commitments to achieving the SDGs. Design/methodology/approach This paper presents the results of a case study analysis of the role and successful techniques of HEIs in achieving SD in three countries, namely, Germany, Japan and Egypt. Primary data was collected by semi-structured interviews with three Cairo University officials, while secondary data was collected by reviewing the universities' official websites, reports, publications and related papers. This study introduces a novel framework for HEIs' SD analysis and assessment, which guides HEIs and educational leaders to support SD to fulfill their countries' commitments to achieving the SDGs. This framework is based on the following five categories: strategic direction and institutional working practices, supporting students, supporting university staff competencies, supporting society's stakeholders and networking and sustainable campus. Consideration is given to the potential role of HEIs to support SD in each of these areas. Findings Cairo University could learn from the novel and pioneer practices of the Leuphana University of Lüneburg, and the University of Tokyo to fill in the gaps it has in different roles. It can also put more effort into adopting the suggested higher education programs of Egypt's Vision 2030. Research limitations/implications This paper is limited to a case analysis comparing three countries, Germany, Japan and Egypt. Second, this study has not considered school education, which is equally essential in countries' SD. Practical implications HEIs can use the framework and the findings in this paper to evaluate their current roles in supporting SD, identify the gaps and take actions accordingly to address their weaknesses. Originality/value The paper compares three universities, one in each of the case study countries. It draws conclusions that identify ways in which the paper's framework and findings can guide SD practice in HEIs internationally, especially those in the developing world.

Overtourism: a result of the Janus-faced character of the tourism industry

2019 ◽  
Vol 11 (5) ◽  
pp. 552-565 ◽  
Author(s):  
Guillaume Avond ◽  
Chaarani Bacari ◽  
Isabelle Limea ◽  
Hugues Seraphin ◽  
Vanessa Gowreesunkar ◽  
...  
Keyword(s):  
Design Methodology ◽  
Tourism Industry ◽  
Analysis Approach ◽  
Destination Marketing ◽  
Study Analysis ◽  
Content Type ◽  
Case Study Analysis ◽  
Academic Literature ◽  
Negative Impacts

Purpose This paper aims to evaluate the “Janus-faced” character and causes of overtourism to propose recommendations to tackle such a phenomenon. Design/methodology/approach A case study analysis approach is adopted for this study. Studies of practitioners are presented and reflected upon with reference to academic literature on overtourism. Findings The study presents practical examples from Haiti, Nicaragua and Zanzibar. Tourism practitioners’ studies on overtourism are presented and general recommendations on tackling overtourism are proposed. Research limitations/implications This study will be of interest to tourism practitioners and Destination Marketing Organisations (DMOs) worldwide who seek understanding of the overtourism phenomenon and the associated negative impacts. The study provides useful recommendations that can be used in similar situations of overtourism. Originality/value The paper extends understanding of overtourism causes and consequences. While overtourism is generally looked at from impact studies, this paper argues the urgent need for solutions to tackle the phenomenon.

Post-acquisition knowledge management practices for exploration and exploitation: insights from a food service organization

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maria Carmela Annosi ◽  
Elena Casprini ◽  
Antonella Martini ◽  
Jessica Geovana Ramón Torres
Keyword(s):  
Knowledge Management ◽  
Knowledge Integration ◽  
Management Practices ◽  
Food Service ◽  
Service Organization ◽  
Study Analysis ◽  
Content Type ◽  
Case Study Analysis ◽  
Knowledge Management Practices

Purpose Drawing from the knowledge-based view of the firm, this paper aims to explore the knowledge management practices that the acquirer uses to exploit its knowledge creating conditions for the exploitation of the target’s knowledge and to explore its knowledge by realizing routines for the integration of new knowledge within the target. Design/methodology/approach This paper presents an in-depth case study analysis based on the acquisition of a Dutch food service organization by an Italian company operating in the same sector. Findings The case study analysis reveals four mechanisms for knowledge integration, two aimed at exploiting the acquirer’s knowledge, and two aimed at exploring the acquirer’s knowledge. Originality/value This paper unveils that it is the interlinkage among organizational, human and technological factors, at multiple layers of the target, which allows the knowledge integration within the post-acquisition process.

New drivers and challenges in a multi-polar world

2016 ◽  
Vol 23 (2) ◽  
pp. 329-337 ◽  
Author(s):  
Rosa Caiazza
Keyword(s):  
Design Methodology ◽  
Economic Power ◽  
Study Analysis ◽  
Content Type ◽  
Implementation Challenges ◽  
Case Study Analysis ◽  
Cross Border ◽  
Current Trends

Purpose – The purpose of this paper is to explore current trends in multi-polar world with the aim of assessing new drivers and challenges in cross-border M & A. Design/methodology/approach – A case study analysis of cross-border M & A is described and discussed. Findings – The paper indicates strategic motivations and implementation challenges of cross-border M & A under current pressures of a world characterized by multiple centers of economic power. Originality/value – This paper evidence new direction in cross-border M & A research for reinterpreting existing paradigms and developing new ones.

scholarly journals Implementation obstacles and strategy implementation failure

2019 ◽  
Vol 14 (1) ◽  
pp. 39-57 ◽  
Author(s):  
Carlos J.F. Cândido ◽  
Sérgio P. Santos
Keyword(s):  
Design Methodology ◽  
Implementation Process ◽  
Strategy Implementation ◽  
Study Analysis ◽  
Review Of The Literature ◽  
Content Type ◽  
Case Study Analysis ◽  
Implementation Failure ◽  
The Many

Purpose The purpose of this paper is to address the following question: How do strategy implementation obstacles relate to each other and affect strategy implementation? Design/methodology/approach The research methodology is qualitative and based on an extensive review of the literature and on an in-depth case study analysis. Findings This paper draws two main conclusions. The first is that the many obstacles that impact the strategy implementation process can interact and be strongly interrelated in dynamic and complex manners. The second is that obstacles can lead to and reinforce other obstacles, eventually forming long chains of blockages. Originality/value Strategy implementation remains a difficult task with improbable success. This paper provides a contribution to an explanation on why so many strategy implementation efforts fail. It is one of the very few papers addressing the issue of the relationships between strategy implementation obstacles.

Internal performance management with UK higher education: an amorphous system?

2010 ◽  
Vol 14 (1) ◽  
pp. 60-66 ◽  
Author(s):  
Martin Broad ◽  
Andrew Goddard
Keyword(s):  
Performance Management ◽  
Design Methodology ◽  
University Management ◽  
Structured Interviews ◽  
Policy Makers ◽  
Content Type ◽  
Case Study Analysis ◽  
Uk Higher Education ◽  
Practical Implications

PurposeThe purpose of this paper is to provide insights into the internal performance management of UK universities.Design/methodology/approachSemi‐structured interviews were undertaken with numerous staff within each university, attendance at key meetings and reviews of documentation. Grounded Theory was adopted to analyse the information obtained to understand how the strategy and accounting interacted with performance systems in the universities studied.FindingsAn amorphous, decoupled system was identified with poor feedback loops resulting in a lack of accountability and ownership of the system.Research limitations/implicationsThe research reported on the experiences of two universities through case study analysis. Further research is required to understand the extent to which the issues reported here are more widespread and the implications of such.Practical implicationsThe paper suggests that the challenge for policy makers/university management is to facilitate a change in the managerial weltanshauung to one where the environment is more conducive to performance management in a constructive mannerOriginality/valueThe notion of managerial weltanshauung in universities is developed and discussed in relation to nurturing performance management. The paper will be of interest to university managers and policy makers.

scholarly journals Exploring producers' motivations and challenges within a farmers' market

2020 ◽  
Vol 122 (7) ◽  
pp. 2089-2103
Author(s):  
Rosario Michel-Villarreal ◽  
Eliseo Luis Vilalta-Perdomo ◽  
Martin Hingley
Keyword(s):  
Design Methodology ◽  
Farmers Markets ◽  
Full Time ◽  
Structured Interviews ◽  
Farmers Market ◽  
Content Type ◽  
Food Supply Chains ◽  
Part Time ◽  
Short Food Supply Chains

PurposeThe purpose of this study is to explore food producers' motivations and challenges whilst participating in short food supply chains (SFSCs). This paper compares findings with previous literature and investigates the topic in the context of producers' motivations.Design/methodology/approachThe paper includes a literature review concerning producers' motivations to engage in SFSCs. A case study was designed to investigate motivations underlying producers' engagement in SFSCs, as well as the challenges that they face. Semi-structured interviews were conducted in a farmers' market located in Mexico. Thematic analysis is used to identify the principal issues for producers'. Propositions based on findings are presented.FindingsFindings suggest that small, large, part-time and full-time producers are willing to engage with farmers' markets for diverse primary economic and non-economic motivations. Individual and collective challenges were also identified.Originality/valueThis research helps to explain producers' motivations and challenges within SFSCs in an under-researched context, namely a focus on producers' and in the Global South.

Reasons, motives and motivations for completing a PhD: a typology of doctoral studies as a quest

2018 ◽  
Vol 9 (2) ◽  
pp. 197-212 ◽  
Author(s):  
Isabelle Skakni
Keyword(s):  
Social Sciences ◽  
Design Methodology ◽  
Structured Interviews ◽  
Doctoral Studies ◽  
Content Type ◽  
Academic Context ◽  
Instrumental Case Study ◽  
Institutional Conditions ◽  
Theory Of Structuration

Purpose This study aims to examine how PhD students with diverse profiles, intentions and expectations manage to navigate their doctoral paths within the same academic context under similar institutional conditions. Drawing on Giddens’ theory of structuration, this study explores how their primary reasons, motives and motivations for engaging in doctoral studies influence what they perceive as facilitating or constraining to progress, their strategies to face the challenges they encounter and their expectations regarding supervision. Design/methodology/approach Using a qualitative design, the analysis was conducted on a data subset from an instrumental case study (Stake, 2013) about PhD students’ persistence and progression. The focus is placed on semi-structured interviews carried out with 36 PhD students from six faculties in humanities and social sciences fields at a large Canadian university. Findings The analysis reveals three distinct scenarios regarding how these PhD students navigate their doctoral paths: the quest for the self; the intellectual quest; and the professional quest. Depending on their quest type, the nature and intensity of PhD students’ concerns and challenges, as well as their strategies and the support they expected, differed. Originality/value This study contributes to the discussion about PhD students’ challenges and persistence by offering a unique portrait of how diverse students’ profiles, intentions and expectations can concretely shape a doctoral experience.

Overcoming trade logistics challenges: Asia-Pacific experiences

2015 ◽  
Vol 27 (3) ◽  
pp. 444-466 ◽  
Author(s):  
Ben Shepherd ◽  
Shintaro Hamanaka
Keyword(s):  
Design Methodology ◽  
Good Practice ◽  
Asia Pacific ◽  
Case Method ◽  
Policy Reforms ◽  
Case Study Method ◽  
Asia Pacific Region ◽  
Policy Makers ◽  
Content Type

Purpose – The purpose of this paper is to identify major challenges that Asia-Pacific policy makers face in drawing up international logistics policies, and to seek possible solutions to the problems. Design/methodology/approach – Case study method: the paper includes seven case studies that attempt to address various types of logistics challenges. The paper introduces both intra- and extra-regional examples of the ways in which those challenges have been overcome in particular contexts through concerted action by government and the private sector. Findings – There are a lot of interesting experiences of overcoming logistics challenges, both inside and outside the Asia-Pacific region. Good practice experiences can be replicated by other countries in the region. Originality/value – While there have been a lot of discussions on logistics policy reforms, this paper is one of the first attempts that clearly link challenges with concrete case experiences where those are overcome. The paper discusses very practical issues in an analytically sound manner, using case method.

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