Importance and performance of managerial training in Indian companies – an empirical study

2014 ◽  
Vol 33 (2) ◽  
pp. 75-89 ◽  
Author(s):  
Harsh Sharma
Keyword(s):  
Manufacturing Companies ◽  
Industrial Growth ◽  
Content Type ◽  
Small Organizations ◽  
General Managers ◽  
Industrial Sectors ◽  
Indian Origin ◽  
Managerial Training ◽  
Training Professionals ◽  
And Performance

Purpose – The purpose of this paper is to compare the importance and performance of managerial training in India among different industrial sectors in the light of asynchronous industrial growth in last two decades which has unevenly touched various business organizations. Design/methodology/approach – For the purpose of analysis organizations are divided at two levels. At the first level, they are divided between multinational and Indian origin category and at the second level between service and manufacturing category. A 2×2 full factorial design with unequal numbers is used to analyze main as well as interaction impacts. A sample size of 542 is taken which comprises training professionals, top/general managers and trainee employees. Findings – Study concludes that Indian origin organizations fall short in terms of importance given and performance of training function compared to multinational companies. Further, it is found that service companies have an edge over manufacturing companies in terms of importance and performance of training. Research limitations/implications – Study is mainly focussed on large organizations in India and may not be representative of small organizations. The major implication is that Indian origin organizations as well as manufacturing organizations have to devote more time and financial resources to training to compete in the era of globalization. Practical implications – It is implied from the findings that a concerted effort by training professionals in Indian and manufacturing companies is required to improve the content as well as image of the training function to get the due attention and resources within the organization. Originality/value – The paper presents an original perspective on situation of training function in Indian organizations and will be of importance to training professionals and other stakeholders.

An integral GSCM index for assessment of environmental performance in manufacturing companies

2019 ◽  
Vol 26 (6) ◽  
pp. 1948-1971 ◽  
Author(s):  
Mariana Trujillo-Gallego ◽  
William Sarache
Keyword(s):  
Supply Chain ◽  
Environmental Performance ◽  
Manufacturing Companies ◽  
Content Type ◽  
Support Tool ◽  
Industrial Sectors ◽  
Environmental Performance Measurement ◽  
Green Practices ◽  
Performance Dimensions ◽  
And Performance

Purpose From the green supply chain management (GSCM) approach, the purpose of this paper is to propose a green index as a benchmarking tool to assess environmental performance in manufacturing companies. The index involves 10 green practices and 46 performance dimensions, which were identified by way of an exhaustive literature review. Design/methodology/approach The GSCM index was designed as follows: survey design; experts group selection; relationship identification and green practice weighting (DEMATEL method); and GSCM index construction. The proposed GSCM index was validated at a set of ten Colombian manufacturing companies, which belong to different industrial subsectors. Findings The structural relationships between both green practices and performance dimensions (cause group vs effect group) were determined. Consequently, a set of green practices and performance dimensions on which managers must focus their environmental efforts (cause group), in order to positively affect the system as a whole, was identified. The environmental performance of a set of manufacturing companies was established. Practical implications As a decision support tool, the GSCM index provides a baseline for the deployment of environmental improvement plans. It also permits the comparison of environmental performance between companies from different industrial sectors. Further, it can be used to monitor internal operations and collaboration programs in each echelon of the supply chain. Originality/value This publication contributes to the field of environmental performance measurement by introducing a new index, from the GSCM perspective. In contrast with the existing green indicators, the proposed index is the first to consider causal relationships between green practices and between their performance dimensions.

An empirical study of the relationships among strategy, flexibility, and performance in the supply chain context

2009 ◽  
Vol 14 (3) ◽  
pp. 177-188 ◽  
Author(s):  
Kamel Aissa Fantazy ◽  
Vinod Kumar ◽  
Uma Kumar
Keyword(s):  
Supply Chain ◽  
Empirical Study ◽  
Manufacturing Companies ◽  
Content Type ◽  
Innovative Strategy ◽  
Analysis Technique ◽  
Canadian Manufacturing ◽  
Overall Performance ◽  
And Performance ◽  
Practical Implications

PurposeThe purpose of this research is to examine the relationships among strategy, flexibility, and performance in the supply chain context.Design/methodology/approachThe research is based on a quantitative approach using a questionnaire survey and personal interviews from a total of 175 small and medium‐sized Canadian manufacturing companies. The identified constructs have been utilized to test a theoretical model using the path analysis technique.FindingsFirst, the findings provide evidence of direct effects of strategy on flexibility and flexibility on performance. Second, innovative strategy firms must invest time and resources in developing new product and delivery flexibility; while customer‐oriented strategy firms are required to invest heavily in developing sourcing, product, and delivery flexibility and follower strategy firms need no investment in any specific type of flexibility. Third, results demonstrated that Canadian manufacturers must reconsider how they use information technology to enhance information systems flexibility and improve overall performance.Research limitations/implicationsThe measures of flexibility and strategy dimensions used to rate the supply chain organizations are a possible limitation of the research study.Practical implicationsManagers need to think seriously about which type of flexibility they implement and that they should not increase all dimensions of flexibility in their power; some dimensions of flexibility may not significantly contribute to the overall performance. Considering that small and medium‐sized enterprises have limited resources, it is important for managers to carefully assess their strategic needs before getting involved in any flexibility program; otherwise the result can be competitively negative.Originality/valueNo empirical study was found in the supply chain literature that specifically investigates the relationships among strategy, flexibility and performance in the supply chain context; the paper fills an important gap in the supply chain literature.

Employee onboarding and satisfaction in US manufacturing companies

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Michael Kirchner ◽  
Faith Stull
Keyword(s):  
Employee Satisfaction ◽  
Design Methodology ◽  
Middle Management ◽  
Performance Evaluations ◽  
Manufacturing Companies ◽  
Structured Interviews ◽  
Contributing Factors ◽  
Content Type ◽  
New Employees ◽  
And Performance

Purpose The purpose of this study was to identify primary issues related to employee onboarding and satisfaction in US-based manufacturing companies. Design/methodology/approach In total, 19 focus groups using semi-structured interviews with senior management, middle management, tenured employees and new employees were conducted with personnel from five manufacturing companies located in the Midwest USA. Onboarding procedures, training manuals, employee satisfaction surveys and performance evaluations were subsequently reviewed. Findings Insufficient onboarding, poor communication and a perceived lack of support were reported as satisfaction concerns by manufacturing employees. In addition, management had vastly differing perspectives regarding the work environment when responses were contrasted with those from new or tenured employees. Originality/value This paper reveals contributing factors that influence satisfaction early and throughout an employee’s tenure with small- to medium-sized US manufacturing companies.

The performance implications of the UNE 166.000 standardised innovation management system

2019 ◽  
Vol 22 (2) ◽  
pp. 281-301 ◽  
Author(s):  
Micaela Martínez-Costa ◽  
Daniel Jimenez-Jimenez ◽  
Yolanda del Pilar Castro-del-Rosario
Keyword(s):  
Management System ◽  
Structural Equation ◽  
Innovation Management ◽  
Company Performance ◽  
Manufacturing Companies ◽  
Content Type ◽  
And Performance ◽  
Effective Development ◽  
Administrative Innovations ◽  
Innovation Processes

Purpose The purpose of this paper is to analyse the effects of implementing a standardised innovation management system (SIMS) in accordance with the Spanish UNE 166.000 standard on technological and administrative innovations and company performance. Design/methodology/approach Structural equation modelling was used to test the research hypotheses with a sample of 200 manufacturing companies. Findings The results obtained show that implementing the SIMS promotes all types of innovations and their results. In addition, a positive relationship is found between administrative and technological innovation. Research limitations/implications The results of this paper show the importance of innovation management systems for the effective development of innovation processes. Despite the limitations that may arise from differences between the measurements and actual implementation, the application of a system of standard-based innovation management encourages the development of different types of innovation. Practical implications The research validates the use of standardisation for the development of innovation as a useful tool for the management of innovation in the company. The UNE 166.000 standard provides a guide for those companies that intend to develop more effectively administrative and technological innovations. Originality/value This is the first known paper testing the implications of UNE 166.000 SIMS on both organisational innovation and performance in a sample of companies.

Green supply chain management pressures, practices and performance: a critical literature review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kailash Choudhary ◽  
Kuldip Singh Sangwan
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Green Supply Chain Management ◽  
Green Supply Chain ◽  
Future Research ◽  
Chain Management ◽  
Content Type ◽  
Network Analyses ◽  
Industrial Sectors ◽  
And Performance

PurposeThe concept of green supply chain management (GSCM) is evolving rapidly due to the environmental concerns and gaining popularity in the research community. This study critically analyze the literature of GSCM pressure, practice and performance for manufacturing enterprises based on the results of bibliometric, network and frequency analyses.Design/methodology/approachScopus database is used for literature search. Bibliometric network and frequency analysis are used to critically review the evolution of identified constructs and measures of GSCM pressure, practice and performance.FindingsThis study has identified that the selected topic is in growing stage through the collaborative effort of the worldwide researchers. This study also shows the diffusion of influence in developing countries and there are enormous opportunities of research in these regions. The study finds evaluation of GSCM constructs and measures with time and shift in focus areas by the researchers. The study suggests more focus on the measurement of informative pressures, reverse logistics practices and negative impact on economic performance due to the adoption of GSCM practices. There is a need of simultaneous analysis of GSCM pressures, practices and performance to identify the cascading effect in different regions and industrial sectors and developed a conceptual framework to identify this effect. This study also observes the need of more quantitative measures-based case studies and suggests the use of life cycle assessment for the quantification of environmental performance.Originality/valueThis study for the first time has analyzed a specific topic of GSCM pressure, practice and performance through bibliometric and network analyses. This study critically reviews the constructs and measures of GSCM pressure, practice and performance and identified the future research directions.

Supply chain strategy, flexibility, and performance

2014 ◽  
Vol 25 (2) ◽  
pp. 399-416 ◽  
Author(s):  
Syed Awais Ahmad Tipu ◽  
Kamel A. Fantazy
Keyword(s):  
Developing Countries ◽  
Supply Chain ◽  
Design Methodology ◽  
Manufacturing Companies ◽  
Content Type ◽  
Innovative Strategy ◽  
Supply Chain Strategy ◽  
Analysis Technique ◽  
Survey Results ◽  
And Performance

Purpose – The purpose of this paper is to compare the supply chain strategy, flexibility, and performance relationships in the context of SMEs in Canada and Pakistan. Design/methodology/approach – The research is based on a quantitative approach using a questionnaire survey from a total of 170 small and medium-sized Pakistani manufacturing companies. The current study draws upon the earlier work of Fantazy et al. (2009) for comparative purpose and employs path analysis technique. Findings – The results partially confirm the findings of previous study on Canadian SMEs with regard to the relationships among strategy, flexibility, and performance in the context of supply chain. The survey results revealed that SMEs in Pakistan adopt followers strategy in order to achieve financial and non-financial performance. Whereas in the previous study, Canadian SMEs adopted innovative strategy and customer-oriented strategy in order to enhance their performance. Originality/value – The literature did not reveal any study which attempted to compare supply chain strategy, flexibility, and performance of SMEs in developed and developing countries. The current study fills this important gap in the literature.

Investigating the perceptions of Indian employees on logistics network and logistics cost on Indian steel sector

2016 ◽  
Vol 28 (3) ◽  
pp. 565-574 ◽  
Author(s):  
N Jena ◽  
Nitin Seth
Keyword(s):  
Steel Industry ◽  
Descriptive Analysis ◽  
Infrastructure Development ◽  
Manufacturing Companies ◽  
Logistics Cost ◽  
Content Type ◽  
Logistics Network ◽  
General Managers ◽  
Steel Sector ◽  
The Government

Purpose – The purpose of this paper is to explore the perception of Indian logistics managers and employees engaged on the steel sector having knowledge and exposure on the logistics network and logistics cost in Indian steel sector using descriptive analysis. Design/methodology/approach – To address the research questions, a survey-based empirical study was carried out in a representative sample of 226 from different levels like managers, senior managers, presidents and vice presidents and general managers at the operational levels at reputed steel industries having annual turnover of 250,000 dollars. All 226 responses received and analyzed descriptively and the results presented. Findings – The result showed that 83 percent of the respondents perceived the importance of network mapping and the elements of logistics cost with reference to the total overall logistics cost on the context of Indian steel industry. At the same time, poor infrastructure and port inefficiency were the main barriers for increasing the logistics cost as perceived by the respondents. Research limitations/implications – The sample is restricted to the logistics networking and the elements of logistics cost in Indian steel industry only. So caution needs to be exercised in generalizing the results Practical implications – In order to achieve the cost level at other developed and developing nations, the government of India should give focus on infrastructure development, improvising the exiting road condition and sea port development so that bigger size vessels can call to Indian ports for direct delivery of goods without any transshipment. Further, government of Indian needs to promote the multi modal logistics providers for timely evacuation of material as per the demand of industry requirements. Social implications – In India, it is visualized that logistics company have an advantage of cheap availability of labor but on the other side have to manage high cost of logistics. Typically, the total cost on inbound logistics taken into consideration which is around 16-18 percent of the turnover whereas, the world average is around 7-8 percent. Originality/value – To the best knowledge of the authors this study is the first attempt to survey the perception of logistics managers on logistics networking and cost elements on the overall logistics cost incurring on steel manufacturing companies in India.

Performance management at Bolts' convenience stores

2012 ◽  
Vol 2 (2) ◽  
pp. 1-4 ◽  
Author(s):  
Seema Bhatt ◽  
Sridar Natrajan
Keyword(s):  
Emerging Markets ◽  
Performance Management ◽  
Performance Appraisal ◽  
Subject Area ◽  
Retail Store ◽  
Content Type ◽  
Small Organizations ◽  
Indian Context ◽  
And Performance ◽  
Hr Systems

Subject area The case throws light on performance management in general and performance appraisal in a specific Indian context, its linkages with various other HR systems in an organization and the various issues and challenges attached with it. The case is especially suited for understanding people management in small organizations and organizations in emerging markets. Study level/applicability This case has been tried and tested in the classroom setting with management students pursuing a post graduate diploma in business management (PGDBM). The case has been administered to students in Chennai Business School, Chennai in their core course human resource management (first year PGDBM) and to second year students specializing in HR in their course “Performance management and compensation management” in G D Goenka World Institute, Sohna. Case overview The case is set in the southern part of India in a retailing organization which grew from a small retail store catering to the daily needs of the student community to a four store retail store (Bolts'). Mr Andrew (Head, HR), introduced performance management and appraisal at Bolts'. Since the appraisal was interrelated with various other HR systems like motivation, compensation, training and development and promotions, it generated a lot of excitement among the employees. After implementation of performance appraisal, the organization seems to experience one problem after another. There were complaints from customers, followed by a range of challenges such as discontented employees, unprofessional behavior, low motivation in the organization and loss of profit. Expected learning outcomes Understand and analyze the performance management in general and performance appraisal in a specific Indian context, its linkages with various other HR systems in organization and the various issues and challenges attached with it. Understand people management in small organizations and organizations in emerging markets. Assess and identify HR practitioners' problems in studying SMEs' HR related problems in an Indian context. Supplementary materials Teaching notes are available to faculty. Please consult with your librarian.

Saving for the bad times: slack resources during an economic downturn

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maria Agusti ◽  
Jose L. Galan ◽  
Francisco J. Acedo
Keyword(s):  
Economic Downturn ◽  
Slack Resources ◽  
Content Type ◽  
Financial Measures ◽  
Industrial Companies ◽  
Environmental Threat ◽  
Industrial Sectors ◽  
Similar Resource ◽  
And Performance

Purpose This paper aims to examine what firms in Spanish industrial sectors redeployed their resources, depending on their organisational slack (resource excess), when faced with the global economic crisis of 2008. Design/methodology/approach Various financial measures for slack resources and performance have been analysed from more than 400 Spanish firms from 2006 (pre-crisis) to 2017 (recovery). Findings The first finding is that every slack is useful against an economic downturn. The results show how industrial companies use their slack resources when faced with a generalised crisis according to the level of slack possessed. The key role of the available slack against this environmental threatens is remarked. Research limitations/implications Not every resource is useful against an economic downturn. The results show how industrial companies use their slack resources when faced with a generalised crisis in accordance with the types and levels of slack. The key role of the liquid resources, in particular cash, against this environmental threat is discussed. However, we also observe the behaviour of firms with only a few excess resources and find very similar resource consumption patterns. Originality/value Although organisational slack is a well-known concept in management, few studies deal with how companies consume or use other types of resources when confronting a crisis. This paper not only addresses this question but also offers insights for a detailed evaluation of various types of slack during and after a crisis.

Corporate real estate and performance: evidence from Italian manufacturing sectors

2017 ◽  
Vol 19 (3) ◽  
pp. 168-185 ◽  
Author(s):  
Giacomo Morri ◽  
Dejan Djukic ◽  
Federico Chiavazza
Keyword(s):  
Real Estate ◽  
Manufacturing Sector ◽  
Significant Negative Correlation ◽  
Manufacturing Companies ◽  
Trade Off ◽  
Content Type ◽  
Corporate Real Estate ◽  
And Performance ◽  
First Time ◽  
Occupancy Costs

Purpose The purpose of this paper is to analyse the effect of real estate weight on Italian manufacturing companies and the effect of occupancy costs on income. The main purpose is to understand whether the ownership of properties, for non-real-estate companies, has an impact on performance. Design/methodology/approach The empirical research was carried out for a 10-year period (2004-2013) with a sample of 300 manufacturing companies belonging to six sub-sectors of the manufacturing sector. In the second part, a cluster analysis was conducted to identify better and more poorly performing companies. Companies were classified in different clusters according to their ROA, debt ratio and liquidity ratio. The analysis from the first part was repeated to verify the differences between the clusters with respect to their real estate holdings. Findings First, the authors found that manufacturing sub-sectors do not differ in terms of real estate holdings. They found that real estate holdings affect performance: companies with lower real estate asset weight and higher occupancy costs perform better. Research limitations/implications The main contribution of the paper is the finding that most Italian manufacturing companies do not take into account corporate real estate (CRE) decisions and the trade-off between ownership and leasing, thus showing that they are ineffective at CRE management. Practical implications It could be wise to pay more attention to the existing trade-off between the occupancy costs and the holdings of real estate as ownership, as a significant negative correlation between the two indicators was found for the best performing companies. However, the level of this correlation was still rather small. Moreover, to increase performance, companies should be able to recognise that maintaining constant investments in CRE is a better solution than increasing these investments and locking more capital into illiquid assets (which have lower returns than the core business), especially during periods of turmoil and financial crisis. Originality/value For the first time, the Italian manufacturing sector has been widely investigated.

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