Enabling change within new forms of organisations: an empirical investigation of change patterns and stakeholder influence on core intermediary activities

2020 ◽  
Vol 33 (6) ◽  
pp. 1041-1070
Author(s):  
Inessa Laur ◽  
Mike Danilovic
Keyword(s):  
Stakeholder Theory ◽  
Value Added ◽  
Survey Study ◽  
Continuous Change ◽  
Content Type ◽  
Level Of Involvement ◽  
Stakeholder Satisfaction ◽  
Stakeholder Influence ◽  
Special Service ◽  
Over Time

PurposeAlthough previous research has highlighted the importance of innovative intermediary services that are delivered through cluster initiatives to foster own attractiveness and the development of business, little emphasis has been placed on examining the patterns and influencers of such a change in new organisational forms from a management perspective. The present study investigates the change patterns of core intermediary activities in cluster initiatives as well as the influence of various stakeholders on change in those core activities.Design/methodology/approachThe empirical data of this work illustrates the general picture of change within new organisational forms and therefore emerges from a survey study carried out among numerous European cluster initiatives originating from different industries. The main propositions for testing have roots in and are discussed through the prism of Stakeholder Theory as well as entrepreneurship, change and intermediary (middle-hands, brokerage) literature.FindingsThe findings reveal that intermediary activities are under continuous change, and the changes appreciated by the initiative members tend to gradually increase in intensity over time. Internal stakeholders are actively engaged in the change process activities, and external stakeholders are too, but to a limited extent. This leaves space for creativity and action for the initiatives.Research limitations/implicationsThis research combines stakeholder theory and literature on intermediation (new forms of organisations), change, and entrepreneurship. The outcome of the study might serve as a ground for theoretical classification of cluster initiatives as a particular type of intermediary in accordance with their specific occupation. This would add to the ongoing discussion on definition and typologies of intermediaries as well as lift the awareness on the peculiar constellation of stakeholders within these innovative organisations – their engagement expectations and level of involvement.Practical implicationsKnowledge on which stakeholders can turn to in the event that a special service is needed can shorten implementation times and improve the quality of services. This knowledge is a way to choose suitable and influential networking partners who can assist by pushing existing working mechanisms in a favourable direction.Social implicationsThe study illustrates the patterns behind changes of intermediary activities/services over time, which would form solid ground for developing new methods to assist in achieving stakeholder satisfaction through cluster-initiative services. Therefore, this work can serve as a benchmarking example for traditional organisations that find themselves in “sleeping” mode or that aim for revitalization.Originality/valueThe contribution of change and engagement mechanisms to effectivization and innovativeness of organisations are highlighted as main value added of this research.

Manufacturing and value-added dynamics in global value chains: the case of Italy

2020 ◽  
Vol 30 (4) ◽  
pp. 457-470
Author(s):  
Chiara Burlina ◽  
Eleonora Di Maria
Keyword(s):  
Design Methodology ◽  
Value Added ◽  
Global Value Chains ◽  
Value Chains ◽  
Content Type ◽  
New Methods ◽  
Trade In Value Added ◽  
Revealed Comparative Advantage Index ◽  
Over Time ◽  
Made In

Purpose This paper aims to provide a snapshot of various countries’ contributions to value produced along global value chains (GVCs). It focusses on manufacturing activities and their evolution over time, in the context of GVC regionalisation. Design/methodology/approach The Trade in Value Added (TiVA) and World Integrated Trade Solution databases for the period of 2005-2015 were used to explore the case of Italy and its industries’ specialisations (Made in Italy): fashion, furniture, automotive and machinery traditionally organised into clusters. Various analyses were used to show the dynamics of gross import–export and imported–exported value-added. Moreover, the revealed comparative advantage index was computed to test whether the Made in Italy sector remains a source of competitive advantage for Italy within GVCs. Findings The results highlight how the geography of value-added is changing over time, with growing importance placed on the countries close to Italy and with a different pace according to each considered GVC. Originality/value The paper applied new methods to compare trade and analyse value-added dynamics through a recent database released by the Organization for Economic Co-operation and Development within the TiVA initiative that is useful for scholars and policymakers.

Evaluating the critical success criteria for prefabricated prefinished volumetric construction projects

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ibrahim Yahaya Wuni ◽  
Geoffrey Qiping Shen ◽  
Robert Osei-Kyei
Keyword(s):  
Construction Projects ◽  
Project Success ◽  
Value Added ◽  
Safety Performance ◽  
Quality Performance ◽  
Content Type ◽  
Stakeholder Satisfaction ◽  
Time Performance ◽  
Critical Success ◽  
Success Criteria

Purpose Prefabricated prefinished volumetric construction (PPVC) is a game-changing construction method that transforms the fragmented site-based construction of buildings into an integrated production, integration and assembly of value-added volumetric building components. Where circumstances merit, the effective implementation of PPVC leverages significant gains in time, cost, quality, productivity and sustainability performance of construction projects. As PPVC is increasingly becoming mainstream, it is imperative to identify the critical success criteria (CSC) for measuring PPVC project success. The purpose of this study is to identify, rank and benchmark the CSC for measuring PPVC project success. Design/methodology/approach This study adopted a quantitative research design where the potential CSC for PPVC projects were evaluated. A comprehensive literature and pilot expert review identified 18 CSC for measuring PPVC project success. Based on a questionnaire survey of international PPVC experts, the 18 CSC were analyzed and prioritized using mean score analysis and weighting function. Findings Based on mean index assessment, the top five CSC for PPVC projects were identified as adherence to project schedules, meeting project quality specification, meeting safety requirements, client and owner satisfaction and cost savings and profitability. Further analysis grouped the 18 CSC into six principal success criteria (PSC), comprising time performance, cost performance, quality performance, environmental and safety performance, stakeholder satisfaction and supply chain performance. Based on weighted analysis of the six PSCs, quality performance, time performance and environmental and safety performance obtained the highest weights. Research limitations/implications The research results are limited by the following limitations. First, although adequate, the sample size was relatively smaller. Second, the generalized analysis overlooked the geospatial sensitivities of the CSC. Originality/value The results constitute the first exclusive quantitative ranking and prioritization of the CSC for PPVC projects. The outputs of this study will enable practitioners to reliably and accurately evaluate the performance levels of PPVC projects. A framework of the CSC for measuring the success of PPVC projects was developed.

Third-party purchase: an empirical study of Chinese third-party logistics users

2016 ◽  
Vol 36 (3) ◽  
pp. 286-307 ◽  
Author(s):  
Yangyan Shi ◽  
Abraham Zhang ◽  
Tiru Arthanari ◽  
Yanping Liu
Keyword(s):  
Structural Equation ◽  
Demand Uncertainty ◽  
Value Added ◽  
Third Party ◽  
Survey Study ◽  
Equation Modeling ◽  
Third Party Logistics ◽  
Content Type ◽  
A Value ◽  
Value Added Service

Purpose – Third-party purchase (3PP) is a new value-added service offered by third-party logistics (3PL) providers. The purpose of this paper is to examine the perception of 3PP service from the perspective of 3PL users. Design/methodology/approach – The authors conducted a survey of Chinese 3PL users and received 242 usable responses. The authors then employed structural equation modeling to test the conceptual model. Findings – The authors found that the likelihood of 3PL users using a 3PP service is significantly associated with uncertainty, but not with asset specificity or frequency or transaction size. 3PP usage is significantly associated with value-to-client. Originality/value – This research is the first survey study of 3PP as a value-added service offered by 3PL providers, from the perspective of 3PL users. The findings suggest that 3PL users are very positive about the value of 3PP service. The 3PP market is still in its infancy but it has great potential, especially for commodity items that have less demand uncertainty.

scholarly journals Tracking technology diffusion in-store: a fashion retail perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Bethan Alexander ◽  
Anthony Kent
Keyword(s):  
Diffusion Of Innovation ◽  
Technology Diffusion ◽  
Diffusion Theory ◽  
Innovation Management ◽  
Continuous Change ◽  
Content Type ◽  
Innovation Diffusion Theory ◽  
Fashion Retail ◽  
Over Time

PurposeContinuous change has long been recognized as a core characteristic of retailing, its recent acceleration unprecedented, yet innovation in retailing remains under-researched, especially within fashion retailing. Therefore, the aim of this paper is to generate a deeper understanding of if, and to what extent, fashion retailers across different market segments are innovating in terms of in-store technology diffusion over time by taking a long-term perspective over five years.Design/methodology/approachDrawing on retail change and innovation diffusion theory, the study takes a qualitative approach, using direct observation of 71 fashion stores in London (UK) in 2014 and 2019. In total, 142 stores were tabulated in Excel and qualitatively analysed manually and with NVivo.FindingsThe findings identify the innovation adoption strategies implemented, the types of in-store technologies adopted over time and the fashion retail innovation adopters.Originality/valueThe research offers new knowledge in terms of retail innovation and retail change, specifically on retail diffusion of innovation and the importance of in-store technology integration. Several practical implications for improving technology innovation management are also identified.

A framework for the evaluation of the perceived value added by internal auditing

2019 ◽  
Vol 28 (3) ◽  
pp. 413-434 ◽  
Author(s):  
Lise Muriel Botha ◽  
Naomi Wilkinson
Keyword(s):  
Service Quality ◽  
Perceived Value ◽  
Quality Measurement ◽  
Value Added ◽  
Internal Audit ◽  
Theory And Practice ◽  
Internal Auditing ◽  
Content Type ◽  
Stakeholder Satisfaction ◽  
Starting Point

Purpose The purpose of this study is to propose a framework for the evaluation of the perceived value internal audit functions add to their organisations. The framework is based on service quality measurement principles, specifically SERVPERF, which is applied to internal auditing. Design/methodology/approach Insights obtained from the literature on internal auditing and service quality disciplines were synthesised to identify and structure value-adding attributes of internal auditing. A thematic analysis of published profiles (by Protiviti) of various organisations’ internal audit functions were analysed and evaluated against those attributes identified in the literature to formulate an evaluation framework based on service quality measurement principles. Findings The identified value-adding attributes were categorised according to the dimensions of the SERVPERF service quality measurement instrument to formulate a framework for evaluation of the value added by internal audit functions. It was found that the SERVPERF dimensions appear to be relevant to internal auditing. The SERVPERF instrument was therefore adapted to evaluate the value added by internal auditing as a service. Practical implications This paper contributes to both the theory and practice of internal auditing by proposing formal dimensions of a value-adding internal audit service which can then serve as a reference point from which to evaluate the value added to an organisation. The framework can serve as a starting point for internal audit functions to develop their service offering and/or form the foundation of stakeholder satisfaction surveys. Originality/value The study contributes to the literature by applying service quality principles to internal auditing. A holistic framework that can be used for the evaluation of the value added by internal audit functions based on stakeholder perceptions is proposed. The framework juxtaposes attributes of value-adding internal auditing with recognised service quality performance measures. The notion of value added is investigated to better understand the concept in the context of internal auditing services.

scholarly journals Sustainability fellowships: the potential for collective stakeholder influence

2014 ◽  
Vol 26 (2) ◽  
pp. 149-168 ◽  
Author(s):  
Kent Walker ◽  
Andre Laplume
Keyword(s):  
Collective Action ◽  
Stakeholder Theory ◽  
Firm Size ◽  
Research Question ◽  
Stakeholder Group ◽  
Organizational Sustainability ◽  
Influence Strategies ◽  
Content Type ◽  
Stakeholder Influence ◽  
Collective Goal

Purpose – Given the current ecological state of the planet organizations now need to develop their sustainability to a significantly greater extent and at a faster pace. This paper aims to propose stakeholder collectives as a means for rapid and comprehensive sustainability, while also examining the moderating influence of firm size and change potential. Design/methodology/approach – A theoretical analysis leads to the development of multiple propositions. The work concentrates on one research question: how can the authors bring about rapid and comprehensive organizational sustainability? Findings – Arguments for the inability of individual stakeholders to drive the level of sustainability now required are presented. Propositions suggesting that sustainability can be obtained through stakeholder collectives, moderated by firm size and the change potential of the firm are developed. Research limitations/implications – Research using stakeholder theory has examined intra-stakeholder group collective action, but arguably the more important, inter-stakeholder group collective action, has received little attention. The authors elaborate the prospects for collective stakeholder influence strategies as useful for increasing sustainability. Originality/value – The main contribution is the nexus between stakeholder influence strategies and the collective goal of sustainability. By examining an underdeveloped component of stakeholder theory, the authors answer the question how stakeholders can drive the extensive and rapid organizational sustainability now required.

The application of Lean Six Sigma to the configuration control in Intel’s manufacturing R&D environment

2014 ◽  
Vol 5 (4) ◽  
pp. 444-459 ◽  
Author(s):  
Rahul Panat* ◽  
Valentina Dimitrova ◽  
Tamil Selvy Selvamuniandy ◽  
Kazuhiko Ishiko ◽  
Dennis Sun
Keyword(s):  
Six Sigma ◽  
New Technologies ◽  
Value Added ◽  
High Volume ◽  
Lean Six Sigma ◽  
Statistical Process ◽  
Control Plan ◽  
Content Type ◽  
Stakeholder Satisfaction ◽  
Configuration Control

Purpose – The purpose of this paper is to provide an example of Lean Six Sigma (LSS) application in research and development (R&D) organizations to eliminate waste and improve systems based on available data that in turn improves the innovative environment. Manufacturing R&D involves designing and testing innovative concepts and taking them into high-volume manufacturing. The infrastructure associated with such organizations involves experimental manufacturing lines with the ability to evaluate the result under statistical process control and configuration control. The integration of LSS process improvement methodology into the R&D organization infrastructure and operations can have a dramatic effect on reducing cost and time related to the development and delivery of new technologies and products. Design/methodology/approach – The LSS methodology was systematically implemented to eliminate waste and improve the existing process of Intel’s configuration control during the development and ramp phases. The steps included an assessment of the current state through walking the process and collecting baseline data, preparing the process map to quantify waste and inefficiencies, defining the ideal state along with a realistic target, selecting and implementing the improvement actions together with realizing and documenting the improvements and finally developing and putting into place a control plan to ensure the new process is sustained. The LSS approach resulted in an efficiency improvement exceeding the target, i.e. 60 per cent reduction in idle time and waste (non-value-added activities) versus a target of 40 per cent reduction. The results also showed an increase in the stakeholder satisfaction without compromising the technical rigor of the manufacturing configuration control. Findings – The LSS case study presented in this paper provides experiences to LSS practitioners in manufacturing R&D environment where the operational excellence is to be sought in new technology and product development. Originality/value – Project leaders can use the study to help formulate strategies to cater to customer/stakeholder satisfaction and eliminate waste while maintaining the technical rigor of the R&D environment.

Teacher corps stability: articulating the social capital enabled when teachers stay

2021 ◽  
Vol 59 (2) ◽  
pp. 233-252
Author(s):  
Timothy G. Ford ◽  
Patrick B. Forsyth
Keyword(s):  
Social Capital ◽  
School Effectiveness ◽  
Teacher Turnover ◽  
School Leaders ◽  
Value Added ◽  
School Level ◽  
Negative Consequences ◽  
Content Type ◽  
The Social ◽  
Over Time

PurposeThe evidence is strong that the instability of teacher rosters in urban school settings has negative consequences for student learning, but our concern is with the opposite phenomenon: What is the value added to the organization when a school's teaching roster is stable over time? Our theory of teacher corps stability hinges on the claim that the stability of a teacher corps over time is a sine qua non that, under certain conditions, permits formation of the social capital needed to catalyze school effectiveness.Design/methodology/approachWe test this claim using longitudinal data from 72 schools in a large, urban southwestern US school district. We first identified a subset of 47 schools with either chronic teacher turnover (high, stable turnover) or a stable teacher roster (low, stable turnover) via school-level HLM growth modeling techniques. These classifications were then used as a covariate in a series of HLM growth models investigating its relationship to growth in structural, relational and cognitive social capital over time.FindingsOur findings sustain a claim of the importance of teacher corps stability. In our sample of urban schools, we found robust increases in the relational and cognitive dimensions of social capital over time in those schools with stable rosters. Furthermore, schools with chronic turnover were declining significantly in relational social capital, but no appreciable growth in structural social capital was found in either stable roster or chronic teacher turnover schools.Practical implicationsGiven the nature of teacher corps stability and its relationship to key organizational outcomes, school leaders play a central role in realizing teacher corps stability within their school. A certain amount of this effort must necessarily be focused on retaining a stable corps of quality, happy, committed teachers. However, building social capital concerns the active engagement of all actors; thus, school leaders need to think beyond retention to how the teachers that remain can play larger leadership roles in this process.Originality/valueFew studies have examined the positive benefits that can emerge in schools where the majority of teachers remain year after year. Collectively, the study findings suggest that teacher corps stability can provide fertile conditions for the development of social capital that has the potential to enhance school effectiveness and that its staff can leverage for school improvement.

Socioeconomic effects of pension spending: evidence from Spain

2020 ◽  
Vol 47 (5) ◽  
pp. 599-617
Author(s):  
Fernando Bermejo ◽  
Eladio Febrero ◽  
Andre Fernandes Tomon Avelino
Keyword(s):  
Peer Review ◽  
Social Protection ◽  
Pension System ◽  
Decomposition Analysis ◽  
Value Added ◽  
Total Output ◽  
Alternative View ◽  
Input Output ◽  
Structural Decomposition Analysis ◽  
Content Type

PurposeThe purpose of this study is to provide broader understanding of the significant role that the pension system has in the Spanish economy by estimating the sectoral production, employment and income sustained by pensioners' consumption.Design/methodology/approachBased on input–output tables by the World Input–Output Database and consumption data from the Household Budget Survey by the Spanish Statistical Office, a demoeconomic model is applied to quantify the direct impacts, indirect impacts from interindustry links and induced impacts from income–consumption connections over a nine-year period (2006–2014). Then, the factors driving the evolution of total output, employment and value added during such period have been examined by using structural decomposition analysis.FindingsThe growing participation of consumption by pensioner households in final demand had proven crucial during the 2008 crisis to alleviate the negative trend in production and employment derived from the collapse in consumption suffered by the rest of households.Practical implicationsDetermining the underlying factors driving changes in both employment and income during the 2008 crisis can be of interest in political decision-making on the sustainability of the Spanish pension system.Social implicationsThe results of estimating both the employment and income supported by pensioners' consumption reveal the significant stabilizing effect of the public spending on pensions, particularly during the 2008 crisis.Originality/valueThe current Spanish approach of attaining the pension system sustainability by merely reducing social protection costs ignores the adverse consequences of a lower pensioners' demand. This paper addresses an alternative view in which pension spending is not considered a burden on economic growth but rather a means of improving the level of production and employment.Peer reviewThe peer review history for this article is available at: https://publons.com/publon/10.1108/IJSE-01-2019-0047

Utilizing a systematic literature review to develop an integrated framework for information and knowledge management systems

2017 ◽  
Vol 47 (2) ◽  
pp. 250-264 ◽  
Author(s):  
Chulatep Senivongse ◽  
Alex Bennet ◽  
Stefania Mariano
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Value Added ◽  
Specific Area ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Content Type ◽  
Integrated Framework ◽  
Information And Knowledge Management

Purpose The purpose of this paper is to demonstrate the value of using a systematic literature review to develop an integrated framework for information and knowledge management systems. Design/methodology/approach First, the systematic literature review method is introduced, differentiating it from traditional literature reviews in terms of value-added and limitations. Second, this methodology is used in a research application focused on absorptive capacity internal capabilities with regard to the processes of acquisition, assimilation, transformation and exploitation. Third, an integrated framework for information and knowledge management systems is developed from this application. Findings The systematic literature review approach provides a rigor that can assist in reducing researcher bias while simultaneously enabling the definition of a precise scope of review, with a clear explanation of selection criteria with the objective to find and review all the studies that are relevant to the search definitions. As a research method, it effectively supports a qualitative, quantitative or mixed methodology. Research limitations/implications This methodology was applied to one specific area of research. Specific limitations include the availability of articles in subscribed databases and the analytical capabilities of the tools used for text mining and analytics. Originality/value This paper demonstrates the usefulness of the systematic literature review methodology in developing an integrated framework for analysis.

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